Riviera Casino

Riviera Casino Review

Riviera Casino is a brand new online gambling site that was launched soon and aims to attract Australian punters. As with any newly launched casino, it’s important to thoroughly vet all aspects of the operation to determine if it is truly worth your time and money compared to the established, reputable Australian online casinos already available.

In this comprehensive review, we’ll have a sneek peak into Riviera Casino’s offerings – scrutinizing everything from the bonuses and promotions to the game library, payment options, customer support and more. The goal is to provide an unbiased assessment that will allow you to make an informed decision on whether Riviera Casino represents a legitimate, high-quality option for your online gambling needs.

We will also come up with a verdict on if this fresh platform can hang with the elite online casinos trusted by Aussies, or if it ultimately comes up short and fails to differentiate itself in a compelling way.

Bonuses

Welcome Package

Riviera Casino is pulling out all the stops with its lucrative welcome package that allows new players to claim up to A$3,000 in bonus cash plus 150 free spins across their first three deposits. The bonus breaks down with a 100% match up to A$750 on the initial deposit, plus 50 free spins on the popular Gates of Olympus pokie. The second deposit provides a 50% boost up to A$1,500 along with another 50 free spins. Finally, the third deposit unlocks a 150% match up to A$750 and the remaining 50 free spins.

While the bonus amounts and free spins are certainly impressive, it’s important to note that both the cash bonuses and free spin winnings carry a somewhat hefty 45x wagering requirement before withdrawals are permitted. Players will also need to abide by a maximum bet limit of A$7.50 per spin when playing with an active bonus balance. The minimum deposit required to qualify for the welcome package is set at a reasonable A$30 across all three deposits. The 14-day validity period to complete the wagering requirements feels sufficient as well.

We view Riviera Casino’s welcome bonus as a fair, albeit not overly generous, offer for Australian players. The bonus values themselves are strong, but the 45x playthrough combined with the max bet restriction prevents it from being a “top-shelf” bonus. While not necessarily best-in-class, the welcome package holds its own against the competition.

Reload Bonus

Riviera Casino provides existing players with a recurring weekly reload bonus to extract additional value. Every Monday, punters can claim a 30% match bonus up to A$750 on any qualifying deposit made that day. The minimum trigger for the reload is set at A$30, and the bonus cash is subject to the standard 45x wagering requirements before withdrawals are permitted.

Like the welcome offer, Riviera’s reload carries over the A$7.50 maximum bet limit when playing with an active bonus balance as well. While the 30% match rate may not blow you away compared to more other reload percentages at some other top Australian online casinos, it’s still a nice incentive to keep funding your account through the week.

Free Spins

In addition to the cash bonuses, Riviera Casino also hosts an exciting free spins promotion each Wednesday that allows players to claim up to 180 free spins on the popular Big Bass Bonanza pokie. The number of free spins awarded is based on the size of your deposit that day, starting at 20 free spins for deposits between A$30-A$75. The top tier of 180 free spins kicks in for any deposits over A$225.

Like the welcome and reload offers, these free spins carry a 45x wagering requirement on any winnings, and also enforce a A$7.50 maximum bet limit during the bonus period. While the playthrough may seem steep, having access to up to 180 free spins per week is an excellent way to stretch your bankroll.

No Deposit Bonus

While most Australian online casinos have steered away from offering no deposit bonuses in recent years, Riviera Casino actually disregards that trend by providing new sign-ups with 20 free spins just for registering an account. No deposit is required to claim these bonus spins, which can be used on the classic Rock Vegas pokie.

Any winnings derived from those 20 free no deposit spins are subject to a 45x wagering requirement before becoming withdrawable, which falls in line with Riviera’s other bonus terms.

The casino also caps the maximum cashout from the no deposit bonus at A$75, which is fairly standard practice. Still, having the ability to try out Riviera’s platform risk-free thanks to the 20 free sign-up spins is a nice perk not offered at many other Aussie gambling sites these days.

Games

Riviera Casino comes loaded with an impressive game library containing over 2,800 different casino titles for Australian players to explore.

The selection covers all the core games you’d expect – an enormous collection of online pokies, a full suite of RNG table games like blackjack, roulette, baccarat and more, and a dedicated live dealer casino section.

Riviera has teamed up with 26 reputable game studios to stock their lobby with premium content. Major names like NetEnt, Pragmatic Play, Betsoft and several others are all represented, providing a diverse array of both classic and modern gaming experiences. While the provider count may not be the largest we’ve seen from Australian online casinos, no major suppliers appear to be absent.

Pokies

For Aussie pokie fans, Riviera Casino is an absolute paradise with over 2,200 different slot titles which cover all sorts of themes and gameplay mechanics.
The pokie library allows filtering across several intriguing categories as well. You’ll find dedicated sections for popular themes like Book, Aztec, Greek mythology and many more. There are even curated lists for specialty gamblers, such as high RTP slots and titles that offer bonus buy options to instantly trigger lucrative free spin rounds.

Our only comment is that filtering specifically by game provider isn’t as intuitive as it could be, as the slots appear listed in one long combined feed, which can make it a bit harder to choose your next pokie to bet on. But overall, the sheer volume of quality pokie options at Riviera is impressive.

We’ll have a look at the popular pokies at Riviera Casino:

• Gates of Olympus
• Big Bass Bonanza
• Wanted Dead or a Wild

Live Dealer Games

​​If you prefer the authentic casino atmosphere of playing at real tables with human dealers, Riviera Casino has you covered with over 180 live dealer games on their platform.

All the classic table game staples are represented – numerous blackjack, baccarat and roulette tables with varying stake limits. High rollers will appreciate having dedicated VIP tables available as well for those elevated betting sessions.

While Riviera does partner with reputable live casino providers like Pragmatic Play Live, we did notice the lack of any Evolution Gaming tables, which is a bit surprising given their elite industry status.

Deposits & Withdrawals

When it comes to funding your account and cashing out winnings, Riviera Casino provides a solid amount of trusted payment methods for Australian players. The minimum deposit and withdrawal thresholds are set at a very reasonable A$30 across all banking options.

For deposits, punters can utilize credit/debit cards, various popular e-wallets like MiFinity, or even cryptocurrencies like Bitcoin and Tether if you prefer that digital currency route. Bank transfers are also accepted for moving money on and off the platform. Riviera covers all the major bases to ensure a convenient banking experience.

However, one area where Riviera may disappoint some players is with its withdrawal limits. The maximum weekly cashout is capped at just A$1,500, with a A$4,000 limit enforced per month as well. While those limits likely satisfy casual gamblers, they could prove frustrating for bigger winners or high roller punters looking to cash out larger sums quickly. Many other top Australian online casinos allow higher weekly and monthly withdrawal maximums.

Withdrawal Time

In terms of withdrawal processing speeds, Riviera Casino performs reasonably well overall, but doesn’t quite reach elite status. For most cashout requests, the casino states that payouts will be processed and sent within 24 hours once approved. That puts Riviera squarely in the average range for reputable online gambling sites.

However, the casino does note that some withdrawal scenarios could take up to 72 hours, or 3 business days, to complete depending on the payment method and any additional verification requirements.

VIP Program

Unfortunately, one huge drawback for Riviera Casino appears to be the complete lack of any VIP program or comprehensive loyalty scheme for its players. During our thorough review, we could not find any information about tiered VIP levels, exclusive bonuses and perks, or any other incentives for the casino’s bigger spenders.

The absence of a VIP club is certainly a missed opportunity, as most other reputable Australian online casinos make it a point to provide these types of loyalty rewards to their most valuable punters.

Sportsbook

Riviera Casino comes up short by not offering any kind of sportsbook product at all based on our research. While the lack of a sportsbook may not be a dealbreaker for some players solely focused on casino gambling, it does prevent Riviera from being a true one-stop shop for all your online betting needs.

Many competing Australian casino sites have integrated fully-fledged sportsbooks alongside their casino gaming platforms to provide that well-rounded solution. Riviera’s limited focus on just casino games means it likely won’t suffice for hardcore sports punters.

Tournaments

Another area where Riviera Casino appears to be lacking is in providing any sort of recurring tournament series or competitive events for its players. Despite our extensive review of the casino’s promotions and features, we could not find any information about pokie tournaments, leaderboard races, or other competitive formats being offered.

For Australian online casino fans who enjoy the added excitement and prize incentives of tournament gameplay, Riviera’s lack of these offerings could be viewed as a disappointment.

Account Verification

To complete the account verification process and unlock full withdrawals at Riviera Casino, players must provide the following documentation:

• Valid government-issued photo ID like a passport or driver’s license
• Selfie photo clearly showing you holding the provided ID
• Proof of residential address through a recent utility bill or bank statement
• Recent bank statement or documentation showing the payment method used for deposits (first 6 and last 4 digits, make sure you hide the middle digits and CVV code)
• For crypto withdrawals, just the valid ID and selfie are needed to verify identity

Is Riviera Casino Legit & Safe?

Yes, Riviera Casino is a fully legitimate and secure online gambling destination for Australian players. The site holds a official remote gaming license from the jurisdiction of Curacao, one of the world’s premier regulatory bodies that ensures operations are fair, transparent and that all player funds are properly protected.
Riviera Casino also employs robust encryption protocols to safeguard all sensitive data like personal information and financial transactions from any potential threats or breaches.

Customer Support

Riviera Casino provides 24/7 availability through a live chat support function. You can quickly connect with a customer service agent at any hour to have your questions addressed or issues resolved in real-time.

Riviera does offer an email contact option as well for more non-urgent matters. However, we were disappointed to find no FAQs or help database on the site to allow basic self-troubleshooting for common queries.

Overall, the customer support experience is fairly standard but lacks that final level of comprehensiveness that top-tier casinos provide.

Mobile Casino

For gaming on the go, Riviera Casino has developed a mobile-optimized website that automatically adjusts the platform’s layout and functionality to provide an optimal experience on smaller touchscreen devices like smartphones and tablets.

During our testing across both Android and iOS devices, we found the mobile web implementation to work quite well overall. Page load times were snappy, all account management features transitioned over seamlessly, and the games themselves rendered crisply despite the smaller screen real estate.
While not perfect, the mobile web solution gets the job done for Riviera. However, no dedicated mobile apps for iOS or Android are currently available.