ZPlayFortuna Casino

ZPlayFortuna Casino Review

ZPlayFortuna Casino is an old casino (launched in 2018) compared to many others we have reviewed. However, just because it’s old, doesn’t mean it’s not good enough.

But can this international operator truly deliver an experience tailored for Aussie punters? In our comprehensive review, we’ll scrutinize every facet of ZPlayFortuna to determine if it’s worthy of your time and money.

By the end of our review, you’ll know definitively whether ZPlayFortuna manages to stand out from the pack of top Australian online casinos, or if it falls short of rising above the merely average. No stone will be left unturned in this make-or-break examination.

Bonuses

Welcome Package

ZPlayFortuna offers a 100% welcome bonus of up to A$300 + 200 free spins for new players. While this sounds enticing, there are a few caveats to keep in mind.

Firstly, the wagering requirements for both the cash bonus and free spins are set at a staggering 50x. This high playthrough demand means players must wager the bonus amount 50 times before any winnings can be withdrawn.

For the free spins portion, any winnings are also subject to this 50x wagering requirement, which is quite steep compared to industry standards. Additionally, there is a 7-day validity period to claim and complete these welcome offers, adding an extra layer of pressure for punters.

With such stringent terms and a short timeframe, the welcome package may not resonate well with Australian players seeking a more relaxed and player-friendly bonus experience. The high wagering demands could potentially offset the bonus value for many casual gamblers.

Reload Bonus

Unfortunately, ZPlayFortuna does not provide any information regarding reload bonuses for existing players. The absence of recurring promotional offers is a letdown, as many top Australian online casinos consistently roll out enticing reload bonuses to retain their player base and add extra value.

Without these incentives, ZPlayFortuna may struggle to maintain engagement and loyalty from Aussie punters once the initial welcome bonus has been claimed and cleared. The lack of reload bonuses puts it at a disadvantage compared to rivals offering more comprehensive promotional packages.

Free Spins

Apart from the 200 free spins included in the welcome package, ZPlayFortuna Casino does not appear to offer any dedicated free spin promotions for existing players. That could be seen as a missed opportunity, as many Australian online casino fans actively seek out these types of offers to keep their gameplay experience fresh and exciting.

However, ZPlayFortuna does provide an alternative in the form of Daily Spin races, where players can compete for a share of 800 free spins among other participants. While this group-based promotion adds a competitive element, it may not fully satisfy the desire for individual free spin bonuses tailored to each player’s preferences.

No Deposit Bonus

ZPlayFortuna does not offer any no-deposit bonuses, which aligns with the preferences of many Australian punters. No-deposit bonuses have become less prevalent in the industry, as they often come with unrealistic wagering requirements or insignificant bonus amounts, reducing their appeal.

While the absence of a no-deposit bonus may disappoint some players, it is not necessarily a dealbreaker for the Australian market, where the focus is typically on more substantial and fair promotional offerings.

Games

ZPlayFortuna lobby appears to be a bit dated, which is not an ideal first impression. While the game selection boasts over 2,500 titles from 25 software providers like NetEnt, Pragmatic Play, Betsoft, and others, the overall presentation could use a modern refresh.

Players can find a range of casino classics such as pokies, jackpot games, blackjack, poker, and roulette. However, the absence of a dedicated live casino section is a notable omission, as many Australian players have come to expect this offering from top-tier online casinos.

While the quantity of games is commendable, the lack of a live casino experience and the outdated lobby interface could be deterrents for some Aussie punters who are after a more polished and comprehensive gaming experience.

Pokies

ZPlayFortuna’s game library is heavily skewed towards pokies, and we can say that 99.9% of the offerings are pokies. While this dominance in the category may appeal to some players, it could also be seen as a lack of diversity for those who want a more well-rounded gaming portfolio.

Prominent software providers like NetEnt, Pragmatic Play, Playtech, and Wazdan contribute the bulk of the pokie offerings, supplemented by games from Betsoft and Play’n Go.

While the ability to sort through new collections is present, it’s important to note that many of these games may not be the latest releases, and the overall interface could benefit from a more modern and user-friendly design. Many Aussie casinos try to get the best releases, but here time has stopped. Or at least that’s how it looks to us.

Let’s have a look at some of the most popular pokies you can play at ZPlayFortuna.

• Riches of Robin
• Ring of Odin
• Troll Hunters 2

Live Dealer Games

Disappointingly, ZPlayFortuna does not offer a live casino experience at all. Such an absence is a significant drawback, as many Australian online casinos have come to prioritize providing a comprehensive live dealer offering, typically featuring at least 40-50 tables as a baseline. So no – you won’t be able to play live roulette, blackjack, baccarat, and poker. Yikes!

The lack of live casino games means players seeking an authentic, real-time gaming experience with professional dealers will be left wanting. The lack could be a dealbreaker for Aussie punters who have grown accustomed to the immersive and social atmosphere that live casino tables provide. And we will support them.

Deposits & Withdrawals

ZPlayFortuna accepts a decent range of deposit methods, including debit and credit cards, e-wallets, and cryptocurrencies. Players can utilize VISA, MasterCard, Neteller, Paysafecard, Bitcoin, Ethereum, and Litecoin to fund their accounts.

However, during our review, we were unable to find any information regarding minimum deposit and withdrawal amounts, which is a concerning lack of transparency. Many reputable Australian online casinos clearly display these limits to provide players with a clear understanding of banking requirements upfront.

Additionally, there is no information provided about maximum deposit or withdrawal limits. The absence of vital banking details is a letdown, as Australian punters typically expect online casinos to be fully transparent about such crucial aspects of their operations.

Withdrawal Time

Disappointingly, ZPlayFortuna Casino does not provide any information regarding withdrawal processing times. This lack of clarity surrounding how long players can expect to wait for their payouts is a significant red flag.

Most reputable Australian online casinos are upfront about their withdrawal timeframes, clearly communicating expected wait times for various payment methods. The absence of this information raises concerns about ZPlayFortuna’s commitment to transparency and player satisfaction.

VIP Program

During our review process, we were unable to find any evidence of a VIP program or loyalty scheme offered by ZPlayFortuna. This lack of a dedicated high-roller program could be a dealbreaker for many Australian players, particularly those who wager substantial amounts and expect to be rewarded with exclusive perks and benefits.

Many top-tier Australian online casinos prioritize providing a comprehensive VIP experience, complete with tiered rewards, personalized account managers, and other premium amenities. The absence of such a program at this casino may deter high-stakes players from considering it as their primary gambling destination.

Tournaments

The casino appears to offer some tournament-style promotions, including missions with up to A$150,000 in rewards and Daily Slot Races with A$800 and 800 free spins as daily prizes. However, during our review, we were unable to verify the legitimacy or specifics of these tournaments.

Without being able to confirm the details and terms of these promotions, we cannot provide a proper assessment or recommendation regarding the casino’s tournament offerings for Australian players.

Sportsbook

ZPlayFortuna does not feature a dedicated sportsbook or sports betting platform. While this may not be a significant drawback for players primarily interested in casino gaming, the absence of a sportsbook option could be seen as a missed opportunity.

Many Australian punters enjoy the convenience of having a comprehensive online gambling experience under one roof, with the ability to seamlessly switch between casino games and sports betting markets. Without this component, the casino may be less appealing to those seeking a truly well-rounded gambling destination.

Account Verification

Unfortunately, during our review, we were unable to find sufficient information regarding the account verification process or Know Your Customer (KYC) requirements at the casino. Many reputable Australian online casinos provide clear guidelines on the steps and documentation needed to verify player identities and comply with responsible gambling practices.

The lack of transparency surrounding the verification process is concerning and leaves players uncertain about what to expect when it comes to accessing their funds or confirming their identity.

Is ZPlayFortuna Casino Legit & Safe?

On paper, ZPlayFortuna Casino appears to be a legitimate operation, as the company owner, Bayton LTD, holds a valid license from the Malta Gaming Authority (MGA). Additionally, the casino employs 128-bit encryption to protect player data and financial transactions, which is a positive sign.

However, during our review, we encountered several concerning issues that raise doubts about the casino’s overall legitimacy and safety. From the lack of transparency regarding essential information to the absence of key features and support options, there were numerous red flags that prevent us from wholeheartedly endorsing ZPlayFortuna as a trustworthy and reliable choice for Australian punters. Based on our assessment, we might lean towards advising against playing at this casino.

Customer Support

ZPlayFortuna Casino claims to offer 24/7 live chat support, which is a standard feature in the industry. However, our experience with the live chat was marred by constant pop-up messages and spam, which was an unnecessary and frustrating distraction.

Furthermore, we were unable to locate any email support option during our review, which is a significant oversight. Many players prefer the ability to communicate via email for more detailed inquiries or issues that may require additional documentation or explanation.

The absence of phone support or a ticketing system further limits the customer support channels available to players. Additionally, the fact that support was only available in Russian raises concerns about the casino’s ability to adequately assist Australian players who may not be proficient in that language.

Overall, the customer support experience at ZPlayFortuna Casino falls well short of industry standards and could be a significant deterrent for many Australian punters.

Mobile Casino

The mobile experience offered by ZPlayFortuna Casino is disappointingly subpar. The mobile web version of the casino is riddled with issues, including missing features, sluggish performance, and an outdated design that fails to provide a seamless and user-friendly experience.

Compounding the problem, the casino does not offer native mobile apps for iOS or Android devices, which is a glaring omission in today’s mobile-centric world. Many players have come to expect dedicated mobile apps that offer a streamlined and optimized gaming experience on the go.

With such a poor mobile offering, ZPlayFortuna Casino risks alienating a significant portion of the Australian online gambling market, where mobile accessibility and performance are crucial factors in player satisfaction.