Betsamigo Casino

Betsamigo Casino Review

We’ve always been very fascinated by casinos that also offer sports betting (or the other way around, in many cases). While sometimes this is done out of a genuine desire to provide users with more options, other times it’s simply a gimmick that the owners came up with because it was quick, easy and cheap. Sometimes not realizing all the intricacies that come with creating a truly great online casino.

As such, we’ve made it our mission to thoroughly review any casino/betting site we come across – and Betsamigo is no exception! We’ll be examining its games, bonus offers, payment methods, license and every other important part in order to come up with a comprehensive picture that’ll help you decide whether it’s worth signing up for it!

So, does Betsamigo Casino deserve to be your amigo, or are you better off not inviting it to your next party?

Bonuses

Welcome Bonus #1 – 100% Match up to AU$200

The welcome bonus is one of the most important parts of an online casino. It’s what the vast majority of players will immediately claim and then use to explore the casino, which means that it has to be generous enough without feeling overwhelming.

For most players, Betsamigo Casino’s welcome bonus will feel just right in that regard. Once you make your first deposit, the casino will match your amount 100% up to AU$200. While this amount will absolutely not be enough for high rollers who never place bets under 2 digits, we believe it should satisfy the vast majority of gamblers.

After you claim the bonus, you’ll have 30 days to wager it x30 times until it (and all winnings accumulated from it) will be automatically forfeited. Luckily, you’ll be able to use it on any games except live casino ones, which gives you a lot of versatility in how you wish to approach this challenge. Ultimately, even if you’re not able to withdraw the bonus, using it will at least give you a great idea of what Betsamigo Casino has to offer.

Welcome Bonus #2 – 200 Free Spins

If you’re not exactly wild about the 100% match bonus, the casino will provide you with an alternative – 200 free spins on the pokie “Chilli Heat Megaways” by Pragmatic Play. In our opinion, this is a much better welcome bonus, and the only reason why you should choose the cash over it is if you simply don’t like pokies, and would rather use the bonus on table games.

The minimum deposit to claim this bonus will be AU$25, after which you’ll receive all spins at once and will have 48 hours to wager them. Keep in mind that the winnings from them will have to be wagered x30 times before they can be withdrawn, which will be difficult, but it’s worth doing given that there’s no limit to how much money you can withdraw from this bonus.

There is, however, a catch – winnings under 10 cents will not be considered as winnings at all, and will not be added to your account. This is a bit of a bummer, since a big part of the slot experience is accumulating a number of smaller wins over a long period of time. Losing that is definitely a point against the casino.

Weekly Reload Bonuses

Once your welcome bonus is all gone, you’ll have no choice but to rely on reload bonuses and limited-time promotions if you wish to continue claiming bonuses. Luckily, Betsamigo Casino has quite a few reload options for those who are looking to get a little something extra with their deposit!

The way its bonus system works is that you’ll receive a different reload bonus depending on which day of the week you deposit during. In order for your deposit to count, you’ll have to make it between 10AM and 10PM on the day you wish to claim. If everything worked as intended, you should immediately be credited the promised bonus!

Here is what you’ll receive by depositing on each day of the week:

Unless otherwise indicated (like, for example, the Wednesday and Sunday offers), bonuses may not be used on live casino games. Another thing worth noting is that you can’t claim 2 bonuses at the same time, meaning that you’ll have to pick one of those offers and commit to it and it alone until you manage to withdraw it (or lose it).

This is definitely a bit of a bummer, since part of the fun of bonuses is being able to experiment with new things (such as new games that you wouldn’t have tried if you had to put down your own money). So being restricted to just one bonus that you can’t even use on all games is rather disappointing.

Games

What’s a casino without games? Like a tiger without stripes, or a movie theater without superheroes! Sure, bonuses are great, but ultimately it’s the games that keep people coming back. So, how does Betsamigo Casino fare on that front?

Honestly? Not bad at all! We tend to be very picky about the games we play at various casinos, and so far, Betsamigo hasn’t given us a reason to complain. Whether you’re interested in pokies, jackpots, table games, live casino or something else (like skill games, scratch cards or bingo), chances are you’ll find plenty to love here.

And, to sweeten the deal, the casino also has a dedicated sports betting section where you can place a few bets on football if the mood strikes. Even if your primary interest is casino, having more options is always better than having none.

Pokies

While not particularly gigantic, the selection of slot games at Betsamigo Casino is more than sufficient to keep even the most hardcore players entertained! Players will be able to enjoy games from Play’N GO, Gamomat, Pragmatic Play, Betsoft and many other famous software providers, most of which with at least a few hugely popular games.

While, as always, NetEnt and a few other providers aren’t available to Australian players, what remains isn’t bad at all. Among the selection of pokies, you’ll find titles like Play’N GO’s timeless classic “Book of Dead”, Pragmatic Play’s “Gates of Olympus”, Nolimit City’s “Mental”, Betsoft’s “Return to Paris” and many, many more. We don’t need to tell you anything about the quality of those games, you’ve probably recognized at least one or two favorites just in this list!

Other types of pokies (like skill-based, wheel games or with scratch card elements) are also available under the name “Lucky Games”. While those aren’t nearly as numerous as regular slots (for obvious reasons), there’s still a lot of variety. Most of them are provided by GAMEVY and QUIK, such as “Fortune Islands”, “Wheel of Fire” and “Raid the Piggy Bank”. Those should provide players who have grown a little tired of traditional pokies with a bit of diverse entertainment!

Live casino

The live dealer section of Betsamigo Casino is just as impressive as its selection of pokies! Upon entering it, you’ll immediately come face to face with dozens upon dozens of rooms dedicated to all sorts of games! Here are just some of the titles you’ll be able to play with a live dealer:

• Baccarat
• Blackjack
• Roulette
• Wheel games (like Monopoly or Candy Land)
• Andar Bahar
• Tiger Dragon
• Craps
• Cash or Crash
• Mega Ball
• Gonzo’s Treasure Hunt

And many, many more! By our count, we estimate the casino offers more than 500 live rooms, all hosted by the top developers in the niche – Evolution Gaming, Pragmatic Live, Authentic Gaming and Azugi. If you’re into live games, there’s no way you won’t be satisfied by this selection! The only downside is that many of the bonuses (including the welcome one) can’t be used on live games, so this is something to consider before claiming any of them.

Deposits & Withdrawals

When they’re first scoping out a new online casino to join, most people don’t even think to check the available payment methods, being instead far more preoccupied with games and bonuses. This is usually a mistake, because believe it or not, the available payment methods (or lack thereof) are actually one of the most important things you can find in any online casino!

Case in point – Betsamigo Casino, which offers a mere 5 ways to deposit, and isn’t even upfront about it on its main page. If you’re not a fan of using your credit card to complete a deposit (and many aren’t), then the only methods left are pre-paid vouchers (like Neosurf), bank transfer or a single e-wallet solution, AstroPay. Australian players are out of luck – while alternate solutions, such as Skrill and Neteller are present on the site, they’re not available to them.

And if you were, perhaps, considering using crypto, you can forget about that too, as Betsamigo Casino is one of the few online casinos that doesn’t support any kind of cryptocurrency. You can’t even deposit using Bitcoin, the most common and popular crypto coin! This lack of options is very disappointing to see, and will surely turn off many players who considered joining.

Withdrawal time

As of the time of this writing, you can only withdraw your winnings using either your bank card or a Neosurf voucher – and both of those methods will, unfortunately, take a bit of time to process. With bank cards, like Visa and MasterCard, we estimate that the full length of the withdrawal will be about 3-4 days. This is because there are a lot of checks the bank needs to do before your transfer is approved.

As for NeoSurf, the time in which you’ll get your voucher will depend on the casino – busier periods will mean slower transfers, because, after all, it’s people who will need to handle everything (unlike, say, e-wallet transfers at other casinos which are mostly automated). As such, we’d say a few days is a realistic estimate.

If you still haven’t received your withdrawn amount within 5 business days, something may have gone seriously wrong and we would advise you to contact the support team.

VIP Program

A VIP program is one of the easiest, and yet most effective ways for a casino to maintain the loyalty of its players. Some casinos offer points you can redeem for cash, while others level you up the more you play.

Unfortunately, as of the time of this writing, Betsamigo does not offer any kind of program like that. We at casinoaustraliaonline.net believe that loyalty should be rewarded, and so it came as quite the surprise to us that Betsamigo Casino seemingly don’t agree with that. Still, you can rest assured we’ll be monitoring the casino very closely and updating our review if this oversight is corrected.

Tournaments

Pokie tournaments are one of the most important fixtures in many casinos. Since most casino games tend to be lonely affairs, many players find comfort in the sense of community that comes from competing in tournaments against other players, and seeing your score rise in a real-time leaderboard can be an incredibly exciting affair.

Those players will, sadly, be very disappointed by Betsamigo Casino, who currently do not offer any kind of tournaments. While some casinos offer them as a permanent fixture and others only as temporary promotions, during our research we found no evidence that Betsamigo in particular have ever offered tournaments either way. They’re simply missing in action.

We’ll keep monitoring the casino and will be sure to update our review if the situation changes, but for now, players who enjoy participating in pokie tournaments should probably try to find a different casino to participate in.

Verification

Every single casino that takes payments via traditional methods (like banks and e-wallets) is mandated by law to verify the identity of every player who participates in it. This comes in the form of requesting certain documents that prove the user is who they say they are, and there is no foul play (like money laundering) involved.

While Betsamigo Casino is no exception to this rule, its verification process is… Odd. According to the terms and conditions, it should only trigger once your combined deposit and winnings exceed $2,000. However, the casino might also just trigger the verification process randomly. In our experience, most casinos tend to do so the first time you try to withdraw, so if Betsamigo Casino does the same, this isn’t well described in its TOS at all.

Furthermore, we found the verification process to be needlessly convoluted. The amount of documents that will be requested of you far exceeds the number required by most other casinos. Here is just some of the paperwork you’ll have to present to verify your account:

• Identity card
• Bank card
• Bank statement
• Source of wealth
• Source of deposited funds
• Utility bills

On top of that, you will be requested to not only take pictures of all these documents, but also take selfies with them that also contain special symbols. If that is deemed to be insufficient, a video call may be scheduled. In our opinion, this is needlessly excessive. At best, it’s going to make the process of withdrawing your funds very long and convoluted. At worst, it could be interpreted as a stall tactic to make you give up on your funds.

Either way, a pretty big red flag.

Is Betsamigo Casino Legit & safe?

It’s always important to verify whether the casino you’re considering signing up for has an active license from a regulatory body. This ensures that the casino is legal, and also held accountable by an authority capable of punishing it (if only by stripping it from its license) should it be found guilty of transgressions against its players.

This goes double for Australians, as AU law expressly prohibits playing at unlicensed casinos. Luckily, there’s no need to worry about that with Betsamigo Casino, as it has been fully licensed by the Malta Gaming Authority. This makes it legal for Australian players to sign up, enjoy its games and collect winnings.

While we’ve taken every step to verify the casino’s legitimacy, if you have the slightest doubts, we encourage you to check the license for yourself and make an informed decision!

Customer support

The last thing you want to go through while playing at an online casino is a serious problem. Sometimes, not being able to withdraw your hard-earned winnings hurts far more than not winning anything in the first place. That’s why it’s always important for the casino to provide players with good customer support.

On that front, Betsamigo is a bit of a mixed bag. Their live chat isn’t open 24/7, which is a big problem considering the fact that its operating hours (while completely reasonable for Europeans) are basically through the night in AU. That means if you want to reach out to them during the day, you won’t have much luck – not an ideal situation, especially with how time-sensitive many problems can be.

Alternatively, you can reach out to them over e-mail, but in our experience, those types of queries are often neglected for hours or even days by casinos. If, for example, you want to take advantage of a time-sensitive bonus (like one of the daily reload offers), but a site issue is preventing you from doing so, any response from support over e-mail will be too late. And that’s a big shame!

Mobile casino

Considering just how many people prefer to play online casino games through their phones rather than on their computers, it is not only a good idea for a casino to have a great mobile version – it’s a straight up necessity!

If you’re one of the players who always plays pokies on the couch, or out on the porch, we’ve got some great news for you – the mobile version of Betsamigo Casino is actually really good. While our overall impressions of the casino have been mixed, we have to give credit where credit is due and recognize a good thing when we see it.

The mobile version doesn’t require an app, and instead loads straight into your mobile browser. Despite that, it’s relatively fast, has a very easy to navigate interface (that feels familiar to those used to the desktop version while also accommodating the small screen) and supports all the features of its computer counterpart. During out testing, we didn’t find a single game that experienced issues, which is rather praiseworthy.