CleoBetra Casino

CleoBetra Casino Review

Cleopatra has long been a staple of the online casino industry – in fact, one of the earliest online slots ever made was specifically themed after her, and it can still be found in some casino sites to this day! Obviously, this kind of trace is not so easily forgotten, which is why CleoBetra Casino, the latest site by veteran company NovaForge, seeks to pay tribute to it.

But ultimately, an online casino needs more than a nostalgic name to succeed, especially today when so many different brands and companies are fighting for the attention span of Aussie players. Will CleoBetra have what it takes? To find out, we decided to investigate it thoroughly, spending many hours to thoroughly evaluate everything the casino has to offer. So let’s find out together whether CleoBetra is a worthy ruler, or if she deserves a date with a snake!

Bonuses

Welcome Bonus – 100% Match up to AU$750 + 200 Free Spins + 1 Bonus Crab

Cleopatra was known for her extravagant lifestyle, but alas, her online casino counterpart doesn’t quite boast the same wealth – at least not when it comes to its welcome bonus. Unlike other sites, CleoBetra will only give you a single bonus as opposed to an entire bonus package, which would be fine if the offer was great, but alas, it leaves much to be desired in all but one aspect.

The cash portion of the bonus will be only a 100% match up to AU$750. 100% is, in our opinion, far too low for a welcome bonus – but CleoBetra is far from the only casino that offers this. The main issue is the maximum bonus, which, although high enough for many players, is far too low for high rollers. There should have been at least 4 digits here! Regardless, the silver lining is that you’ll also get 200 free spins, including 1 spin on the exclusive game “Bonus Crab”, so even if the cash bonus is too low for you, the overall promo may still be worth claiming.

In terms of bonus conditions, keep in mind that you’ll need to deposit at least AU$25 to claim it – the minimum deposit of AU$10 will just net you the Bonus Crab spin and none of the other perks. Even after you receive your bonus, you’ll get the free spins in batches of 20 over 10 days instead of all at once. Finally, the wagering requirements are x35 for the cash bonus and x40 for the free spins winnings.

Reload Promotions at CleoBetra Casino

Since CleoBetra doesn’t have a welcome package, you’ll have to rely on the reload promotions if you want to get any other bonuses after the welcome one. As you may have guessed from the name, these offers will “reload” whenever they’re used up, giving you the chance to use them over and over again – within reason, of course. In this case, you can claim one bonus per week and one per weeend.

Between Monday and Thursday, a minimum deposit of AU$30 will net you 50 free spins on a pre-selected game that will change from week to week. A simple and straightforward bonus – and one that’s very different from its weekend counterpart. If you deposit at least AU$30 on Friday, Saturday, or Sunday, you’ll receive a 50% match up to AU$1,050 (a much better maximum bonus amount than the welcome bonus, even if the match percentage is low). However, if you bump up your deposit to AU$75, you’ll receive not only the bonus, but also an extra 50 free spins.

These aren’t the only weekly bonuses the casino has in store, but the rest are things like a VIP program (which includes cashbacks) and tournaments, both of which we’ll discuss in greater detail later. For now, it’s worth noting that the weekly bonuses are pretty decent, and they should serve you well if you decide to become a regular player. Keep in mind that the wagering requirements will be the same as the welcome bonus: x35 for the cash bonus, x40 for spins.

Games

It’s long been known that bonuses get people to sign up for online casinos, but it’s the games that get them to stay! And if you agree with the maxim, then don’t worry, you’ll be sticking with CleoBetra for the long haul! This selection is one of the best among Australian casino sites, and there’s a good chance you’ll at least some of your favorite games here, regardless of your tastes.

As we’ll discuss further down, the site has a spectacular selection of pokies and a pretty good live dealer section, but what also left an impression on us were the offerings beyond that. For example, we found a very decent number of instant win games (like Aviator or Plinko), which are always welcome – and fans of football or rugby will be very happy to find a dedicated sports section where they can bet on the most hotly anticipated matches!

Pokies

We at CasinoAustraliaOnline often examine Aussie casino sites – that’s kind of our job (clue’s in the name). As such, we’ve noticed that most of them have significantly limited selections of games compared to sites operating in other countries – in no small part because many slot companies (like NetEnt) don’t operate in Australia. CleoBetra suffers from the same issue, but rather than fall victim to it, they’ve countered it by stuffing their collection with nearly every single pokie that IS available here. And it’s beautiful!

Nearly a hundred different providers are represented here, including many big-name ones like BGaming, Microgaming, Play’n GO, Tom Horn, and Nolimit City. Although it’s difficult to give an exact number (as it’s not stated anywhere and there are too many games to count), we estimate CleoBetra has over 3,000 different games to choose from, which is more than great. It even offers some categorization, but this feature isn’t too great yet, and we hope it’ll be expanded in the future.

Live casino

Not every casino player wants to spin pokies. Just because they’re the most popular casino activity doesn’t mean there isn’t plenty of space for other games, like blackjack and baccarat, right? Well, CleoBetra agrees, and it has a very satisfactory live section for people who are looking for something a bit more traditional. Whether you want the big games or something more obscure (like baccarat or sic bo), changes are you’ll find it here.

The main provider here is Pragmatic Live, with Evolution Gaming sadly being absent – which we know will be a turn-off for some people, even if overall Pragmatic’s games are pretty decent. If you aren’t too fond of them, you can still find a few smaller alternatives like Atmosfera, but in our opinion, they’re mostly there for flavor. Considering the disproportionate amount of games it offers compared to the other providers, it’s clear Pragmatic was supposed to be the main attraction.

Deposits & Withdrawals

Although the bonuses and games of an online casino are extremely important, so are the payment methods it accepts. That goes double here in Australia, where a good chunk of payment options that are commonly used in global casinos are either not available or simply not very popular. As such, it’s always important to look into the payment methods offered by any site you’re considering joining to see if has at least one you’d be willing to use.

While the options offered by CleoBetra are a little unconventional, they ultimately should cover a wide range of tastes and preferences. In terms of banking options, you can only deposit via MasterCard, with Visa and bank transfer reserved just for withdrawals. Fans of e-wallets will be able to use a handful of them, like Jeton, Skrill, or Neteller, and if instead you’d rather use a pre-paid voucher (like Paysafecard), then that’ll be an option as well.

The final available type is, of course, crypto – and it offers the widest range of different methods (or currencies in this case) among all the ones here. You can deposit AND withdraw with seven total currencies, including not just the super popular ones (Bitcoin, Litecoin, etc), but also a handful of less commonly used ones like Ripple. Sure, the selection isn’t the best, but it’s more than satisfactory for most crypto fans.

Withdrawal time

There are two things that are going to influence how quickly you’ll receive your winnings: the casino processing time and the speed of your payment method. The first will be more or less universal for every non-VIP member, and it refers to the amount of time CleoBetra will take to dispatch your winnings. Typically, you won’t be waiting longer than 3-4 days.

The next step, though, is entirely in your hands – or rather, in the hands of whatever institution is responsible for the payment method you chose to withdraw with. Although some process payments instantly (such as e-wallets or most cryptos), others will take a few extra days. For example, anything that has to do with banks will generally make you wait longer, as banks typically perform a number of verification checks that aren’t necessary in other payment environments.

VIP Program

As mentioned earlier, on top of the weekly bonuses CleoBetra offers its players, you’ll also be able to take part in a VIP program which will grant you a few more perks. Additional bonuses, like cashbacks on slots and live casino, are tied to having a sufficiently high level in this program, which at first makes it seem like a standout feature of the site. But alas, the issues start cropping up as soon as you start playing.

If you’ve already used an online casino in the past, then you probably know how this works: the more bets you place with real money (be they winning or losing), the more points you’ll accumulate, and once you’ve got enough, you’ll level up and unlock further bonuses and perks. On its face, it’s a fantastic system that keeps unlocking (or improving) new features as you keep playing – but with only 5 levels, most won’t even see these unlocks no matter how much they play through.

Everyone starts off at level 0, and it takes hundreds of dollars’ worth of wagers to just get to level 1. By our calculations, it takes well over AU$10,000 just to get to level 3, which unlocks the cashback. And by the time you’ve wagered this much money at a casino site, will a 3% cashback truly make it seem worth it?

Tournaments

Given how poor CleoBetra’s VIP program is, we were very prepared for disappointment when it came to its tournaments as well – but, for the most part, this was actually a pretty decent section with a lot of fun to be had. The main feature here are the weekly and monthly pokie tournaments, which will pit you against other players in a race to see who’ll win the most from particular games. More casual players can try their hand at the lower-stakes weekly games, while the more dedicated ones can give it their own on a month-long tourney!

You can even occasionally find other types of tournaments here, like ones for sports, live casino, or Drops & Wins (which are organized by the game developer instead of the casino and typically have much bigger prizes). At this point you might be thinking “wait, didn’t they say it’s pretty decent for the most part a paragraph ago? Where’s the flaw?” And it lies in the fact that most tournaments will only net you bonus currency instead of real money. If you win, you’ll just gain the ability to ‘purchase’ a bonus that will then need to be wagered through – and we can see this being disappointing to a lot of players.

Verification

If you want to withdraw money from an online casino, you have to verify your identity. This isn’t just a rule at gambling sites, but rather, at any that let you trade and withdraw money (for example, e-wallets). These sites are required by law to learn, and keep records of, everyone they’re giving money to, so that every transaction is as transparent as it can be. An invaluable tool for authorities investigating money laundering.

This whole thing might sound pretty scary and complicated to you, but trust us, it’s anything but. You know how you need to show some ID in order to vote? It’s the same principle, but long-distane: you’ll have to show a few documents (like your ID card and a proof of address) to the casino’s staff through your phone so that the information on them can be compared with your casino profile. If everything matches, you’ll be verified, and you won’t ever need to worry about this process again!

Is CleoBetra Casino Legit & safe?

There is no shortage of fraudulent online casinos, is there? No matter what year it is, more and more sites keep cropping up with the sole intention of stealing your deposit and winnings with no intention of paying you a cent. But how do you tell them apart from the trustworthy casinos? Well, there isn’t a foolproof system, but generally, you should look at whether the owner is a well-esttablished company, and whether they hold a casino license.

In the case of CleoBetra, their owner is NovaForge, a highly prolific and famous company that loves stamping its dozens of different casino sites with its name. If they scam you, and you go public with it, they could suffer a lot of reputational damage (unlike some anonymous company that only operates one casino). As for license, that’s covered too, as NovaForge is licensed by Anjouan Gaming. This means that the site is regulated by a third party that ensures that gambling laws regarding fair play are followed, and players are always compensated.

Customer support

Have you ever found yourself in a situation where you no longer have access to your most played games, or your winnings aren’t showing up even after you waited a while, or you simply aren’t able to find the exact thing that you were looking for? In that case, you’d know that messaging the site’s support team can often resolve these issues. Unfortunately, things aren’t quite as simple here at CleoBetra.

You can reach out to its support staff via live chat and email, as is the case at practically every other site. The issue is that here, the live chat is absolutely useless – responses are very slow, and more often than not, unhelpful or even wrong. The real live chat, the one that’s actually useful, is hidden behind the VIP program, leaving regular players to either rely on this half-measure or resort to email, which is also available, but it can take multiple days for your query to be answered.

Mobile casino

There isn’t too much to say about CleoBetra’s mobile version – it’s functional without being overly extravagant. Just like nearly any other site, you won’t find a downloadable mobile app here, and instead will only have access to a web app which is used through your mobile browser (Firefox, Chrome, Safari, whatever you use). This isn’t much of a loss, though, as the web app does exactly what a regular mobile app would’ve let you do: play games, place deposits, claim bonuses, and so on. The interface between this and the desktop version is almost entirely identical, so if you’re switching from one to the other, you won’t experience any loss of functionality or usability at all.