Crazy Tower Casino

Crazy Tower Casino Review

Online casinos can often feel like a crazy rollercoaster – sometimes you get those extreme highs as your blood rushes to your head and the adrenaline is at its peak, and the rest of the time you’re just preparing for those very moments. Crazy Tower Casino isn’t shy about making the symbolism a touch more overt: but are its highs just as exciting as those of the best rollercoasters?

To find out, we at CasinoAustraliaOnline did what we do best: we dove deep into the casino for many days, tested every aspect, and evaluated both its games and its bonuses. Not only that, but we also checked less commonly discussed aspects like the VIP program, tournaments and customer support feature. All to give you the most comprehensive review so you can decide for yourself if you want to get on this crazy tower!

Bonuses

Welcome Bonus – 100% Match up to AU$2,500 + 50 Free Spins

The first thing you’ll want to do at a new online casino is make a deposit – not necessarily because you’re so eager to play (though naturally that’s also a factor), but rather because you’re excited to experience the limited-time first deposit offer! This one-time bonus is often the best one at the entire casino, which is also the case here at Crazy Tower – and while it’s nothing too special, it ultimately gets the job done.

To be specific, you’ll receive three different bonuses as part of your welcome package. The first deposit one will give you a 100% match up to AU$2,500: a very generous maximum bonus amount, but ultimately tied to a very standard match percentage. On top of that, you’ll get 50 free spins, which again is very standard – while some casinos will give you 200 or 300 spins, most will opt for 50-100 nowadays.

To withdraw this bonus, you’ll need to put in quite a lot of work – while the wagering requirements are ultimately standard for the industry, they can still be a bit harsh. Specifically, your bonus and deposit will need to be played through x35 times, while your free spins winnings will need to be wagered x40 times. On top of that, the time limit to complete these requirements is only 10 days, and only pokies will contribute 100%, further complicating your wagering efforts.

Additional Welcome Bonuses

While we just described the first deposit bonus of Crazy Tower, that’s not the only one you’ll receive when you sign up: the welcome package has three of those bad boys. The second deposit offer will net you a 50% match up to AU$1,000, which, while significantly lower than its counterpart in both match percentage and cash bonus, is still within range for a 2nd deposit bonus. Plus, you’ll receive 100 free spins alongside it, which is pretty good.

The third and final deposit bonus will grant you a 100% match up to AU$2,000, which is much better bonus than the second one, even if the free spins fall back down to just 50.

However, keep in mind that all three of these offers will have he same wagering requirements: x35 on the bonus and deposit, x40 on the free spins winnings, all to be completed within just 10 days. Might be pretty tough to withdraw any of them, though by no means impossible.

Reload Promotions at Crazy Tower Casino

Whether you loved the welcome package or thought that the match percentage is insufficient, the fact remains that you can only claim these bonuses once. From your fourth deposit onward, you’ll need to either go without any bonus at all, or rely on “reload offers” – smaller promotions that will recharge after a period of time (typically once a week), allowing you to claim them over and over again.

The first weekly bonus can be received between Monday and Thursday, and it works quite simply: a deposit of at least AU$30 will net you 50 free spins for a particular game that will change week to week. Nothing more to it! The weekend offer, available between Friday and Sunday, is a touch more complicated. That same AU$30 deposit will only grant you a 50% match up to AU$1,050. But if you were hoping to also receive 50 free spins, you’ll have to increase your deposit to at least AU$75. That grants you a match offer and 100 spins a week for a deposit of just over AU$100, which isn’t too bad.

These are the two ‘main’ reload bonuses, but they’re far from the only promotions you’ll have access to here at Crazy Tower: you can also claim limited-time offers that sometimes show up during certain holidays, like Valentine’s Day. In addition, there are tournaments and a VIP program, both of which we’ll discuss in their own sections further down in our review.

Crazy Tower Casino Games

Assuming you’re not the kind to just collect bonuses and then do nothing with them until they expire, you’re probably more interested in the games than the bonus amounts. And in that case, we’d like to assure you that Crazy Tower’s selection doesn’t disappoint. Whether you’re a fan of pokies, table games, live casino, or other, non-traditional offerings, you can find almost anything you’d like here, and typically in large quantities.

As we’ll explain just below where we’ll discuss it in more details, the pokies section is the most impressive aspect of the entire site, sporting thousands of games from dozens of different companies. The live dealer section, while less populated, still manages to do its job in a perfectly satisfactory manner. As for sports and instant win games, yep, you’ll find plenty of those to bet on here as well. The only things missing are bingo, lotteries and poker against other players, but quite frankly, they’re seldom found at online casinos anyway.

Pokies

Do you like pokies? If so, you might have found one of the best Australian casinos in terms of the sheer selection. You’ll find a least 6,000 different titles here, and frankly, the overall number might be a little bit higher than that: there are so many games that it’s impossible to tell! This is even more impressive when you account for the fact that Crazy Tower is an Aussie casino, which means many popular providers – like NetEnt – aren’t available here.

What IS available, though, is no slouch all by itself: ELA Games, Play’n GO, Pragmatic Play, Micgrogaming, Nolimit City, and many, MANY other top tier providers. Of course, if you’re a brand new casino player, you might not recognize any of these companies by name, and that’s okay! You can still find something to your liking by using the casino’s many categories, narrowing the games down by popularity or feature (like Jackpots). If that fails, you can also search for particular games in the search bar, or simply view pokies associated with tournaments.

Live casino

Although the pokies section of Crazy Tower is spectacular, the live dealer one is still pretty decent – just not quite as extensive. While you’ll find rooms from several different companies here, the main character seems to be Pragmatic Live, one of the biggest and most highly acclaimed live casino providers in the world. Typically, Evolution Gaming and Pragmatic Live are considered the two titans at the very top, and while it would’ve been nice to have both of them together, Pragmatic alone should satisfy most players’ needs.

Whether you’re looking for the more popular titles, such as blackjack, roulette, or baccarat, or for something a little more obscure, you should be able to find it here fairly easily. What’s more, the casino will also feature live TV shows from Pragmatic, which are relatively rare in Australian sites. And if Pragmatic isn’t to your liking for one reason or another, as mentioned, alternatives exist, like Atmosfera or BeterLive. Sure, their rooms might not be quite as diverse (you’ll be missing titles like craps or sic bo if you choose to forego Pragmatic), but just their presence as alternatives is enough to be praiseworthy.

Deposits & Withdrawals

Quick: what’s the first thing you do after creating an account at a new online casino? If you said “claim the welcome bonus,” that was a really good guess, but no. The answer is “make a deposit,” and if you can’t do that (for example, if the site doesn’t accept any payment options you’re willing to use), then no welcome bonus, no games, no casino. So now that we’re on the same page on how important payment options are, let’s peek at what Crazy Tower accepts for deposits and withdrawals.

For starters, if you want to use a banking method, you’re pretty much stuck with MasterCard – Visa and bank transfer are only available for withdrawals. The rest of the available methods are either e-wallets (like Neteller and Skrill) or prepaid vouchers (like Neosurf). Both of them can be very convenient, and if you’re a long-term gambler, chances are you either already have an e-wallet or are familiar with using prepaids to deposit.

Well, okay, that’s not quite true: you might have also used crypto, which is the last payment option Crazy Tower accepts. Luckily, the amount of alt coins you can use here is pretty diverse, including not just big hitters like Bitcoin, but also smaller ones like Ripple and BitcoinCash. So if you fancy yourself a bit of a crypto bro, you’ll probably be able to deposit with your preferred coin.

Withdrawal time

When you make a deposit at any online casino (not just Crazy Tower), the money appears in your account within seconds. Unfortunately, it’s not so easy when withdrawals are concerned: you’ll need to wait at least a few days before you’re able to enjoy your hard-earned winnings. The first time you make a withdrawal, you’ll need to deal with the verification procedure (which we’ll discuss a bit further down), but even after that, you’ll need to wait a few days’ worth of processing time unless you’ve attained a very high VIP level.

But did you know that the payment method you’re using to withdraw can also affect your withdrawal speed? For example, if you withdraw via a credit card (if this is allowed for you – some cards can’t be used for withdrawals), you’ll need to wait an extra 3-5 days. Bank transfer will see you waiting even longer, up to 10 days. Bitcoin has a processing time of a few hours, but even that seems longer than e-wallets or other cryptos which will process your transaction instantly.

VIP Program

Even if you’re not a VIP in real life, you might still be able to get the VIP treatment at Crazy Tower Casino… or at least, that’s the promise being made here. The theory is that, by staying loyal to the site and making wagers consistently over a long period of time, you’ll receive a bunch of really cool VIP features that’ll make your experience much smoother, like a VIP manager, faster withdrawal times, and much higher maximum withdrawal limits.

The theory is sound, but unfortunately, it’s the practice where things fumble a bit. You see, Crazy Tower’s VIP program has only 5 levels, which means progress will be very, VERY slow. You’ll need to make tens of thousands of dollars’ worth of wagers just to make it to level 3, which is where many of the bonuses (like the cashback on all your losses) even unlock. If you’re the kind of player who deposits under AU$100 per month and plays normally, chances are you might not even make it to level 2 – and that’s not a very VIP way to treat your loyal players.

Tournaments

We already sang our praises about Crazy Tower’s selection of slots games – so it really shouldn’t come as a surprise that the tournaments here are also really good (with a small caveat). Yes, you’ll find your fair share of “Drops & Wins” style tourneys that are available everywhere, but you’d be surprised by how many of them are unique and exclusive to the casino, even if some of them won’t give you any real money.

Indeed: some of the tourneys (like the Weekly and Monthly Races) will only reward you with Crazy Tower’s own coins, which can be redeemed for bonuses, not directly withdrawn as cash. This can be a bit of a deal breaker for some players, but if you’re among them, you should still find plenty of tournaments that do reward you with cash, including some for live casino and sports betting. So overall, this section left a very positive impression on us!

Verification

The first time you’re withdrawing is always the most annoying, even though it should be the most exciting. Why? Well, because you’ll need to go through a verification procedure, a method to permanently tie your real-world identity to your casino profile. Granted, this isn’t something that Crazy Tower in particular has come up with to make it harder to withdraw, but rather something you’ll need to deal with at any online casino. It’s required by law.

But what does the verification procedure look like in reality? When you trigger it, you’ll be asked to submit at least three documents: proof of ID (any form of photo ID will do, like a driver’s license); proof of address (any document with your name and address on it, like a bank statement); proof of payment method (this one you won’t even have to deal with if you deposited with crypto or a prepaid solution). Submit your documents, let Crazy Tower’s KYC expert examine them to verify their authenticity, get verified, and boom, you can go back to withdrawing those sweet winnings as if nothing happened!

Is Crazy Tower Casino Legit & safe?

Take it from us: there’s nothing more important than a legitimate, trustworthy casino site. After all, even the casino with the most amazing promotions and the widest selection of games will be worthless if you can’t even withdraw a cent of winnings from it! As such, we at CasinoAustraliaOnline always take great care to examine any site we review in detail, and in this case, although there aren’t many details about owner and license listed on the landing page, we were able to discover quite a lot of things on our own.

For example, the casino is owned and operated by NovaForge Ltd, one of the most prolific casino companies not just in Australia, but in the world. You might have even played at one of their casinos in the past if you’ve been gamblign online for long enough! They’re a legitimate and fully licensed company regulated by Anjouan – a fact that you can confirm by yourself by looking up Crazy Tower on Anjouan’s public license register. Does that mean the casino is 100% safe with absolutely no chance of scamming you out of your money? Of course not – but it does make it way safer than unlicensed alternatives.

Customer support

We’ve reached another underrated, yet extremely important aspect of any online casino: the support feature. If you end up in a situation where your game of choice simply refuses to work, or, God forbid, your withdrawal request ends up lost in the aether with no way back, it’s the site’s staff that’ll have to help you out with that. And although you can reach out via both live chat and email, we would strongly recommend sticking with email, especially for more serious requests.

Now, live chat at any site tends to have a reputation of being… well, not as good as it could be. But NovaForge casino has an especially bad issue where live chat tends to be slow and unreliable more often than not. Whether that’s due to there being too many sites managed by the same team or simply due to said team not getting enough training is unknown. But it does send a very clear message: if you need qualified help, you’re much better off sending an email.

Mobile casino

We love mobile gambling – and chances are, you do as well! The vast majority of online casino traffic this day and age comes entirely from mobile devices, which makes sense when you consider the fact that phones are always available while you’re in front of a computer only sometimes. Because of that, most casino sites – including Crazy Tower – have really put an emphasis on their mobile version and ensured that it works great across a variety of devices. You won’t even need to download any apps, just open the site through your mobile browser of choice, log into your profile (or create one) and boom, you’re ready to play, make a deposit, or claim a bonus!