Dolly Casino

Dolly Casino Review

At a glance, Dolly Casino does feel a bit all over the place. Its user interface is about as generic “online casino” as you can get, and once you start exploring it, you’ll find a mish-mash of photographs, drawings, and even anime imagery all used alongside each other. It’s like someone told an AI to design an online casino and this is the result!

We can’t lie, those aesthetics don’t give us the best first impression. But at the same time, it’s a site that’s been operating since 2021, and it’s owned by a reputable company with a ton of experience in the online casino industry (NovaForge). So, what the hell, we’re going to give it an honest shot! We’ll load up the dolly with a thorough examination of Dolly Casino’s bonuses, games, and other features to give you a complete understanding of whether it’s worth playing there!

Bonuses

Welcome Bonus – 100% Match up to AU$750

Just like most other online casinos on the market, Dolly will give its first-time players a welcome package covering their first 3 deposits there. Which at a glance sounds like great news, but in all honesty, none of these three promotions is particularly appealing on its own. The first deposit bonus gives the worst impression not because it’s bad, but simply because it’s extremely mediocre.

A first deposit of at least AU$30 will reward players with a 100% match up to AU$750 and… really, nothing else. Examined in a vacuum, this bonus is entirely okay, but when compared with other casinos, it proves to be entirely insufficient for pretty much any kind of player. Regular gamblers will dislike the lack of free spins, and high rollers will find AU$750 thoroughly insufficient for their needs.

If you still decide to take advantage of this offer, keep in mind that the wagering requirements are extremely high. The complete amount (deposit + bonus) must be played through x35 times, and given that the first deposit bonus gives you a 100% match, that’s the equivalent of playing through the bonus alone x70 times. And given the fact that you only have 10 days to complete these requirements, we don’t think most players will be able to do so.

Additional Welcome Bonuses

As mentioned, Dolly Casino offers not one, but three separate bonuses for its new players – and while the first one can be very disappointing, the other two are somehow even worse. The second deposit bonus is a mere 75% match up to AU$450, while the third is even worse than that: a 50% match up to AU$300. If you were already in the camp of “oh, the welcome bonus is just not enough” (as we were), the second and third deposit bonuses will absolutely not change your mind.

And the worst part? These bonuses still come with that horrible x35 wagering requirement on the full amount. Sure, this time it’ll be easier to wager through because the bonuses will be much smaller, but that’s… really not the positive it might initially seem like. Especially since even when lowered, these wagering requirements will still be way too high.

Reload Promotions at Dolly Casino

In addition to its welcome package, Dolly Casino will also offer a few reload promotions which, as you might have guessed, are going to refresh periodically, letting you keep claiming bonuses over and over again… within reason, of course. The two main promos will refresh once a week, with one of them available Monday to Thursday and the other, over the weekend.

The first one is very simple: a deposit of AU$30 will give you 50 free spins. It’s a pretty decent and straightforward offer, doubly so because none of the welcome promos come with free spins. As for the weekend bonus, that one requires a bit more explanation. A deposit of AU$30 will give you a 50% match up to AU$1,050 – but bump that up to AU$75, and you’ll get not only the deposit bonus, but also 50 free spins on the house. Which low-key makes this the best bonus the site has to offer, if you can afford it.

These two aren’t the only reload offers, since there are a handful more you can take advantage of (like the Sunday Spins, as well as limited time promotions and the cashback which we’ll discuss when examining the VIP program later), but they’re the main ones. Alas, they all have that x35 wagering requirement on the full amount, so chances are decent you won’t be able to withdraw any of them.

Games

Although Dolly’s bonuses are fairly mediocre (even downright disappointing depending on who you ask), the same can’t be said about its games. The casino offers a really decent diversity of different titles, including not only slots and live dealer games, but also some more obscure titles, like Plinko, Aviator, and other “instant win” offerings.

Perhaps the most interesting non-casino offering here is Dolly’s full sportsbook, which offers a good variety of different sports betting options. Whether you’re interested in big sports like football or rugby or more niche ones like Formula 1, chances are you’ll find at least some matches here that catch your eye. Sure, the site’s focus is on the casino stuff, as it should be – but if you fancy yourself a bit of a punter you’ll find no shortage of stuff to do here.

Pokies

Australian casino sites like Dolly don’t often have the best track record when it comes to the number of games, since a ton of providers have chosen not to offer their titles in the land down under. Although Dolly isn’t immune to these limitations (you won’t find games from certain big-name companies like NetEnt here), it does its best to dance around them by offering as many other titles as possible.

In total, we’re talking about 3,000 different pokies from companies like BGaming, Yggdrasil, and Nolimit City, alongside many hidden gems from smaller providers like 3Oaks, KAGaming, and Octoplay. And if you aren’t sure where to start, the casino also has a few different categories you can use to sort out the games and find something you’d enjoy based on popularity or feature (like Megaways or Jackpots).

Live casino

It’s immediately clear that Dolly’s main focus is pokies, not live casino – as the live dealer section feels in many ways like an afterthought. The site’s main provider here is Pragmatic Live (Evolution doesn’t seem to be available for Australian players), and while there are a few more providers you can choose from, their presence at the casino is significantly smaller. As such, the non-Pragmatic options here are very limited, and if you had issues with that provider in the past, the alternatives are insufficient.

Still, for most players Pragmatic alone should be more than satisfactory. Their offerings include not only multiple different variants of the big, popular games like blackjack and roulette, but also many smaller ones like sic bo, dragon tiger and andar bahar. And if you’re a fan of live game shows, you’re going to have fun with Pragmatic’s offerings, even if they pale in comparison with the Evolution Gaming versions.

Deposits & Withdrawals

Although they may not seem particularly important at first, the payment options at an online casino like Dolly are absolutely vital, and should be taken into careful consideration when choosing which site to sign up for. After all, imagine that you register an account, make a deposit, but then find out the site only allows you to withdraw with crypto or something like that! Pretty much a nightmare scenario.

Luckily, it’s not one you’ll have to deal with here. Dolly Casino offers plenty of payment options for both deposits and withdrawals, and we’re confident most players will find at least one that works for them. There’s bank transfer and credit cards (MasterCard only for deposits, Visa also available for withdrawals), but also a number of e-wallets like Sticpay, Neteller, Jeton, and Skrill. You can also use Neosurf, Paysafecard and CashtoCode if you prefer a prepaid options, which is also pretty cool.

And if you do happen to like crypto, well, the choices here aren’t as numerous as the traditional payments, but they’re still more than satisfactory. You can deposit usint Bitcoin, Ethereum, Tether, and Litecoin (which makes sense, most casinos offer at least those), but also a few more niche options like Ripple, BitcoinCash, and Dogecoin, which is pretty cool. Although there are a few options like Cardano missing, we don’t think their loss would be a deal breaker for many.

Withdrawal time

Okay, before we start talking about the withdrawal time, we have to make two things clear. First, every player will need to wait about 3 days from the moment they submit a withdrawal request. During that time, Dolly’s staff will verify your winnings, make sure they were earned fairly, and then dispatch them. For some people, this wait time can only be a few hours, but most will wait at least a few days.

After that, how long you’ll be waiting will depend on what payment method you’re withdrawing into. Did you pick crypto or an e-wallet? In that case, no worries, you’ll get your winnings pretty quickly! But if you chose credit card or bank transfer, not only will you pay higher fees (especially with bank transfer), but you’ll also need to wait quite a while longer – up to 10 days.

VIP Program

Dolly’s VIP program is – alongside its bonus offerings – one of the site’s biggest disappointments as far as we’re concerned. On the surface it doesn’t work too differently from any other loyalty program: it requires you to make wagers with real money on pokies in order to accumulate points which, in turn, enable you to gain levels and unlock passive bonuses. Simple and effective, maybe a little overdone, but who needs to reinvent the wheel, right?

The issue isn’t the concept, but its execution. There are only 5 levels to get through here, which means that it’s going to take a ton of time, effort, and money to simply go from level 0 to level 1 – let alone to higher levels, which are borderline impossible. We see only the biggest spenders at this casino making it to level 3 (which is where the cashback feature unlocks), and we don’t imagine anyone going above that. Even if they did, they wouldn’t find anything worthwhile there, just a slightly higher cashback and slightly bigger withdrawal limits.

Tournaments

Considering how poor the VIP program is, we admittedly went into the tournaments section with quite a lot of apprehension – but were luckily proven wrong. The tourneys at Dolly are fantastic, both in terms of their quality and their sheer number. It’s obvious that the casino takes them very seriously, as it should, considering its vast collection of pokies!

You’ll have access to about 5-6 tournaments at any given point, some of which will be recurring (like the monthly race) while others will be Drops & Wins (so they’re organized by the pokie provider and not the casino). The rest are limited time, one-off tournaments with unique themes and selections of games, which is really cool to see. It means that no matter when you choose to join Dolly, chances are high you’ll come across a tournament that’ll click with you.

Verification

Oh no, you just made a withdrawal request that was denied – and now your account is locked! What happened?! Is Dolly Casino just a massive scam?! Calm down, this is completely normal at every online casino, and what it means is that you activated the verification procedure. Every player needs to go through it the first time they request a withdrawal, and their account will be locked down until they complete it.

Luckily, said completion isn’t particularly complicated. All you need to do is present a few documents that, let’s face it, you already have in your wallet as we speak: your ID card, photos of your credit card, that sort of thing. The idea is to tie your real world identity to your casino account so that if you’re ever suspected by the police of money laundering, they’ll have an easier time investigating you. If you aren’t a suspect, don’t worry, that data isn’t going anywhere.

Is Dolly Casino Legit & safe?

Even the greatest online casino in the world isn’t worth a passing glance if it’s a fraudulent one, right? As such, we at CasinoAustraliaOnline always investigate all casinos we review to give you the honest truth of whether you can trust them. And in the case of Dolly, yes, chances are high that this is a regular, trustworthy online casino with a very low chance of scamming you.

We’re not just saying this because we had a gut feeling or a premonition. Its parent company, NovaForge, is extremely popular in the world of online casino sites, and it already hosts dozens of other casinos (so if it wanted to scam people, it’d have done so in its other sites already). Not only that, but the company – and by extension, all of its casinos – is licensed by Anjouan, a regulator that, while fairly new, is taking its duties very seriously. So if you do get scammed, you’ll know exactly who to turn to in order to get some retribution.

Customer support

If you need to contact Dolly’s support team (be it because you have a question or because you require assistance with an issue), you can do so in two distinct ways: via live chat or email. Phone support isn’t available, and while you can’t submit a ticket at this time, sending an email is essentially the same thing. And in all honesty, that would be our recommended option. While email support can be a bit slow, it’ll at least resolve your issue… eventually.

On the other hand, we’re sad to say that Dolly’s live chat team is practically useless. Not only were they slow (for live support), but they also provided us with wrong information at least once, which is completely unacceptable. It’s obvious that live chat is here for menial tasks (“hey, my bonus didn’t activate, please add it to my account”) and will break down as soon as they’re pressed about anything more complicated, like payments. Which isn’t a great look at all.

Mobile casino

To access Dolly’s mobile version, you just need to open up the site through your mobile browser (like Firefox or Safari) – you don’t actually need to download and install anything on your device. This not only saves you memory, but also ensures that no malicious apps will get access to your phone, which, in this day and age, is priceless. No need to worry about functionality: despite being a glorified website, the mobile version of Dolly functions just like an app would, as it’s essentially a miniature version of the desktop casino. Anything you could do there (like bet on pokies or claim bonuses), you can also do on mobile with no compromises.