Dragonia Casino.

Dragonia Casino Review

One look at Dragonia Casino’s main page is enough to make one thing very clear: “here be dragons”, indeed! The only question is whether they’re the mighty dragons of fantasy who breathe fire and ruin cities, or the modern dragons who sleep a lot and are overall a total disappointment compared to their mythical counterparts. Okay, that analogy kind of got away from us, but you know what we mean!

To find out, we decided to spend many hours in the company of these particular dragons, testing out the pokies they’re hoarding, checking out the bonuses they’ve got in their caves, and most importantly, verifying whether they can be trusted or not. And once we learned all there was to find out, we returned from our journey bearing knowledge that we’re sharing with you in this very scroll!

Bonuses

Welcome Bonus – 100% Match up to AU$750 + 200 Free Spins + 1 Bonus Crab

The image of a dragon’s hoarded wealth might bring with it associations of multiple different bonuses, as many as there are treasures in the dragon’s lair! But surprisingly, Dragonia Casino only has a single bonus to give its new players. After that, the only way you can receive bonus cash is through the site’s reload promos, which we’ll discuss in just a moment.

By depositing at least AU$15 (the minimum deposit you can make at this casino), you’ll get a free spin on the game “Bonus Crab”, which is decent, but hardly mind blowing. Double it to AU$30, though, and the site will give you its real bonus: a 100% match up to AU$750, alongside 200 free spins (which will be granted to you in 10 daily batches of 20). And although the match bonus isn’t anything to write home about, those free spins are quite sweet, indeed!

But there’s no such thing as a free lunch, and once you claim the bonus, you’ll also need to contend with its wagering requirements. The bonus cash will need to be wagered x35 times, and your free spins winnings (including from the Bonus Crab game) – x40 times. You will also have only 10 days from the moment each bonus is receive to complete these requirements, and that will need to be done on pokies.

Reload Promotions at Dragonia Casino

Since Dragonia only has one welcome bonus, you’ll need to rely on its weekly reload promotions if you want to get more bonus funds. You can take advantage of two of those (alongside two cashback offers, but we’ll talk more about those in just a moment), and which one you’ll receive will depend on when exactly you make your deposit.

Between Monday and Thursday is the perfect time for fans of free spins to put down some money, as buying at least AU$30 worth of chips will net you 50 spins on the slot of the week. On the other hand, if you deposit that amount during the weekend (between Friday and Sunday), you’ll instead snatch up a 50% match up to AU$1,050, which is pretty decent for a reload bonus. As an added perk, if you boost your deposit to AU$75, you’ll get an extra 50 spins in addition to your match bonus.

The final two promotions will be part of the VIP program, and will both give you a cashback on all of your losses, up to a point. The live casino cashback will give you 25%, while the pokies one, just 15% – but that one will also be a bit more forgiving with that qualifies for it. Overall, these promotions are pretty decent, but them being tied to the loyalty program will make them inaccessible to the vast majority of Dragonia’s players.

Games

Bonuses are one thing – but what ultimately makes or breaks an online casino is its selection of games. After all, even the greatest welcome bonus of all time won’t mean much if there’s nothing to use it on, wouldn’t you say? Luckily, there’s no need for such concerns here at Dragonia, as its games selection is magnificent. In fact, it’s one of the best things about this casino!

Do you like spinning pokies? Good, because there are literally thousands upon thousands of them here, all coming from the best providers available in Australia. Do you instead prefer table games? Well, you can enjoy practically any and all of them at Dragonia, most with a live counterpart to boot. Hell, you can even place bets on sports if that’s something you’re inclined to do! Dragonia doesn’t shy away from giving gamblers options, to the point where it’s quite likely the site’s offerings will appeal to your taste regardless of what that taste is.

Pokies

We can’t lie – the pokies section is Dragonia’s absolutely best feature. It’s about as perfect as a pokie section in an Australian online casino can get, honestly. Does it have games from every single provider ever? No, of course not – but it features all of the big names available in Australia, and the ones that aren’t available are hidden from view, meaning you’ll never experience the disappointment of selecting a game to play, only to discover its provider banned you from playing it.

And we aren’t kidding when we say every big company is represented. BGaming, Play’N GO, Pragmatic Play, Nolimit City, Quickspin, Playson, and Yggdrasil are just some of the different companies whose titles you can try here, the very tip of the iceberg. If there’s a major pokie company whose games are legally playable in Australia and which isn’t represented at Dragonia, then we don’t know it!

Live casino

Despite the fact that Dragonia’s live dealer section is less impressive than its pokie one, it’s still pretty decent. Most of the games here have been provided by Pragmatic Live, and although they’re not the sole company responsible for this section, they’re at least the biggest and most prominent one. Which should come as a relief to many players, as Pragmatic are widely known for having some of the absolute top of the line live casino experiences in the entire industry.

We aren’t just referring to the quality of their games (which is predictably high), but also to their diversity. Anyone can provide blackjack and roulette, as well as their variants (like speed roulette or salon prive), but what about sic bo, craps, or andar bahar? These games, although niche, are still beloved by thousands of players – and if you’re one of them, you can find them here at Dragonia thanks to Pragmatic Live. You’ll also find some live game shows, which are similarly rare and so always a great sight.

Deposits & Withdrawals

Many newbie players will underestimate the importance of examining an online casino’s payment options – and many veteran players will share horror stories of how they fell in love with a casino, only to realize they couldn’t deposit because their favorite payment methods weren’t supported. Could you imagine? Yeah, best to avoid premature disappointment by taking a look at what you can use to deposit (and withdraw) here at Dragonia.

The weirdness starts right off the bat, as you won’t be able to make any deposits using Visa or bank transfer. Out of all banking solutions, only MasterCard is available for deposit, while the rest are limited to withdrawals only. If that doesn’t work for you, your next best option is an e-wallet, of which there are quite a few – like Jeton, Mifinity, or Skrill. And if even that’s not acceptable, well, you can’t get mad at some old-fashioned pre-paid cards like Paysafecard, right?

The final payment option available to Aussie players is, of course, crypto – and the ‘crypto bros’ among you should be pretty happy to learn that most of the popular alt coins are completely supported for both deposits and withdrawals. Beyond Bitcoin, Ethereum, Tether, and Litecoin, you can also use coins like Ripple and BitcoinCash, which are always a welcome sight.

Withdrawal time

Making a deposit should be practically instant, with your money being available to play with within seconds of you completing the transaction regardless of which payment method you’ve used. The same could not be said for withdrawals, with wait times varying quite a bit between the various payment options. Although keep in mind that whichever method you choose, you’ll always be waiting a few days for Dragonia to process and dispatch your winnings.

After that, though, e-wallets, as well as certain cryptos (like Litecoin) should deliver your winnings to you instantly, or at least within only a few minutes. Slower crypto, like Bitcoin, can take a few hours at worst, while bank cards like Visa can take a few days. Finally, the slowest method will be bank transfer, which can take up to 10 days – so we advise you to take this into account when choosing how to withdraw.

VIP Program

Most of Dragonia Casino’s bonuses are honestly really great – we already discussed how happy we were with the weekly bonuses and the cashback programs alike. But the VIP program is arguably the biggest bonus offering that Dragonia has to offer, doubly so because the cashbacks are directly tied to it. And unfortunately, it’s also the worst one by a significant margin.

On its face, it’s the same thing you’d expect out of any VIP program: the more you wager, the higher you’l climb through the levels, and the higher your level, the more (and better) perks you’ll unlock. It’s a solid system, even if it’s fairly played out by this point. The issue here is entirely with the implementation, which is so poor that it has ruined any chance of most players even getting a taste of the program.

First off, everyone starts at level 0, so it’s going to take hundreds of dollars’ worth of bets to even start taking advantage of the most basic offers here. Those level 1 perks will not include the cashback, which triggers at level 3… out of 5. You can imagine how many thousands of dollars you’ll need to deposit – without the safety net of a cashback – before you can unlock a feature most casinos give you for free.

Tournaments

Although we were very disappointed by Dragonia’s VIP program, trust us, its tournaments are significantly better, and we believe that most players will quite enjoy their time with them. What we liked most about them isn’t just the quality of the tourneys, but their diversity. You’ll encounter short races (which only last a week), longer ones (that last a month), and even longer ones (that last multiple months to a year, often Drops & Wins-style promos).

Moving away from pokies, you can also find tournaments for live casino and sports, which are always a sight for sore eyes (even if they’re much rarer than their pokie counterparts). So why did we say earlier that most people will enjoy this section, instead of all? It’s because most tournaments won’t reward you with money, but rather with a special currency that is exclusive to Dragonia Casino. Although some tourneys will still give you cash, and the currency can be exchanged for bonuses which can then earn you cash, we can see how this system can turn off many players from participating in tournaments entirely.

Verification

Ah, verification, the very definition of a necessary evil! This procedure (known as KYC – Know Your Customer) is hardly exclusive to online casinos, but it has definitely become infamous in gambling circles. Its purpose is to make players identify themselves before making a withdrawal, which in turn can help authorities better identify money laundering. In theory, it’s a sound idea that keeps players safe and criminals away, but in practice things can get a bit messy.

To prove your identity, you’ll have to present several identifying documents to the casino’s support team. This can not only cause potential privacy issues, but also, many casinos (including Dragonia) will have some very strict requirements for their KYC procedure that are likely to render your first attempt at verification unsuccessful. So, to reduce your chances of that happening, make sure to remain truthful throughout your stay at Dragonia (such as inputting factual information during registration) and also ensure that the photos of your documents are clear and show everything from the front and back alike.

Is Dragonia Casino Legit & safe?

But if you’re going to give your documents to Dragonia Casino for the purposes of verification (let alone your money), you have to ask yourself “is this site trustworthy?” And although we can’t definitively answer this question, just like we can’t for any other site, we can make an educated guess based on the evidence. And that guess is that yes, there’s no reason to mistrust Dragonia.

Although no owner is listed anywhere on the site, it’s actually owned and operated by NovaForge Ltd, a very popular provider with dozens of different casino sites under its belt. NovaForge also holds a license from Anjouan Gaming, a regulator that holds its licensed sites to the highest standards of fair play and legality. Although we can’t promise you that Dragonia won’t scam you, we can absolutely promise you that if it does happen, you’ll at least be able tot report them to Anjouan and make them face consequences for it.

Customer support

As comprehensive as our review may be, it’s just not possible for us to go over every single little thing about Dragonia Casino – and even if we did, there’s still the matter of bugs and site issues which require a more personal look. So, who better to turn to in those cases than the customer support team, the people whose literal job it is to know everything about Dragonia and help players with information or technical support.

At least, that’s what the theory is. In practice, this site’s support team was very disappointing – at least when we approached them via live chat. The support agent didn’t seem particularly knowledgeable and even made mistakes (for example, claiming that there is a welcome package when there’s just one welcome bonus), and the wait time in between messages was way too long. Our advice would be to reach out via email instead of live chat to receive a higher level of support, but how much higher it’d actually be, we can’t say.

Mobile casino

It’s perfectly natural to not want to play casino games from your computer, preferring instead to do so from your phone. Maybe it’s more convenient to do it on the go, or maybe you’re doing it when you’re resting in bed, or maybe you don’t even have a PC and do everything through your phone. Whatever the case, rest assured that Dragonia’s mobile version will live up to your expectations.

Although this casino doesn’t have a downloadable app, its mobile web version (which can be accessed through any phone browser) works flawlessly and will let you do anything you could on desktop. Whether that’s playing pokies or live casino games, making deposits and claiming bonuses, or even completing the verification process. It’s all done in your browser, with an interface specifically designed to accommodate a phone’s vertical orientation. We can’t ask for much more than this!