Duospin Casino

Duospin Casino Review

What’s even better than a single spin? Two spins, of course! … Yeah, we agree that it’s a stretch, quite frankly we aren’t quite sure why Duospin was named that way either, beyond that it’s a catchy name that rolls off the tongue. Looking further, its theme (however loosely it may be represented) revolves around Dia de los Muertos, so… probably the word Duo is close enough to Dia?

It’s obvious that not too much thought went into the naming or theming of this site, but does the same apply to its other sections? To find out, we decided to dive deep into it, examining all of its different aspects and features and then reviewing them for your benefit! We looked at not just the obvious things (like the games and features), but also what’s under the hood, like Duospin’s payment options, verification process, and safety.

So, is this casino worthy of being remembered and honored, or should you take its picture off the ofrenda?

Bonuses

Welcome Bonus – 100% Match up to AU$750 + 200 Free Spins + 1 Bonus Crab

Welcome bonuses are, without a doubt, the most important part of any online casino… at least in terms of attracting new players. Sure, retaining them after they’re already attracted is another matter entirely, but brand new gamblers won’t look at how many special features a site has, or how reliable its customer support is. They’ll see “Oooh, they’ll give me X if I join, that’s cool!” But does Duospin’s welcome offer have what it takes to elicit that reaction?

Well, it will for some, and not so much for others. Specifically, if you’re a high roller who gets off on making crazy huge first deposits (and reaping the benefits of those), then no, you probably won’t be all too impressed by the site’s meager 100% match up to AU$750. On the other hand, if you were planning to make the minimum deposit all along, then the 200 free spins (including 1 on the Bonus Crab game) will be more than welcome.

But no bonus is ever just fre money, so you’ll have to put in some work if you wish to withdraw it. The welcome bonus will require wagering it x35 times, while the free spins winnings will have to be played through x40 times. Furthermore, both of those requirements must be completed within 10 days, which can be a bit rough since you’ll be getting the spins in batches of 20 over 10 days as well.

Reload Promotions at Duospin Casino

Duospin Casino only has one welcome bonus as opposed to a huge welcome package with multiple different promos. As such, it needs to rely that much more on its reload promotions in order to keep rewarding players who have already used up the welcome offer. Does it succeed? Well… yeah, but not with flying colors.

The casino will give you access to two different relaod offers, which can be claimed on different days of the week. Between Monday and Thursday you can take advantage of a free spins offer that will net you 50 spins in exchange for a minimum deposit of AU$30. Between Friday and Thursday you’ll get ta 50% match up to AU$1,050 instead – again, for a minimum deposit of AU$30. However, if you up your deposit to AU$75, you’ll get an additional 50 free spins, meaning that if you combine both promotions you can get 100 spins and about AU$50 in bonus cash for deposits totaling AU$105.

Although these two reload bonuses are all the site has, you can also earn rewards through its two cashback deals. The first will reward you with 25% of your live casino losses back (up to AU$300), so long as you make (and subsequently lose) a deposit on live games within a single week. The pokie cashback is a bit more generous, since it’ll reward you with 15% match up to AU$4,500, and it doesn’t require you to have lost your entire deposit, it’ll just count everything you’ve lost on pokies. However, to qualify for that promotion, you’ll need to be a high level in Duospin’s VIP program, which we’ll discuss a bit further.

Games

We mentioned earlier that welcome bonuses are the main attraction for new players – which is true! But the truth is that once you’re past their novelty, one of the main things that’ll keep you staying at a casino are the games. And although Duospin’s bonuses weren’t anything to write home about, its games have no such problem whatsoever.

It wouldn’t be an exaggeration to say that you can find practically anything here, as long as it’s even remotely related to casino gaming. Obviously, the collection of pokies and live dealer games is fantastic (both of which we’ll explore in greater detail below), but the casino also offers a great sports betting section, alongside a good amount of instant win titles. You can even play poker – though not against other players, unfortunately.

Pokies

If you have experience in Aussie online casinos, you already know how we typically get the bum end of the detail in regards to pokies. So many great games that can be enjoyed by players in Germany or Spain are completely blocked to us, usually because the provider doesn’t support Aussie players. That’s also the case in Duospin, but at least when you access the site from Australia, all unavailable games will be automatically hidden, leaving only the available ones.

And make no mistake: the selection is huge! We’re talking well over 3,000 different games from nearly 100 different companies, such as Spadegaming, BGaming, Play’n GO, Pragmatic Play, Microgaming, Nolimit City, and many, many more! The one flaw that we can find in Duospin’s presentation is that, if these names mean nothing to you, the casino won’t do much to help you out, since it doesn’t have the proper categories to properly guide you to the right game for you.

Live casino

The live dealer games of Duospin Casino are just as good as the pokies – in fact, they might be a little bit better, since this section solves our little nitpick from before. But first things first: what games can you play here? It goes without saying that blackjack and roulette are the main focus here, just like they are at every online casino under the sun, but you might be surprised by the variety of other games you’ll have access to.

Whether that’s baccarat, sic bo, dragon tiger, craps, or something completely new and different (for example, live game shows such as Candyland and Megawheel), you can find it here. Admittedly, the smaller games (like andar bahar) have a significantly smaller focus than their more popular counterparts, to the point where you might not even find them depending on when precisely you’re accessing the casino. But even the fact that they’re present at all is well worth praising.

Deposits & Withdrawals

Sometimes, it can be rough to be an Australian casino gamer! Not only do we get less games and legal protections than many other countries, but we can also make our deposits with less supported payment methods! Be it for legal reasons or for practical ones (like certain methods that casinos like to use just not being widely used in Australia), the selection of payment options is always a little scarce.

For example, you won’t be able to make a deposit with Visa at Duospin casino – only with MasterCard. The same goes for many popular e-wallets, like PayPal, Revolut, or Google Pay, which are unsupported. In their place you can only access less common options like Jeton or Sticpay. The silver lining is that Duospin is also one of the few casino sites that supports a lot of prepaid vouchers, like Neosurf, Paysafecard, and CashtoCode.

It’s also worth mentioning the crypto options available here, especially since they’re pretty decent. You can use not only the big, popular cryptos (like Bitcoin, Ethereum, or Tether), but also many smaller options, like Ripple or BitcoinCash. It’s not comparable to the vast selection available at many crypto casinos, but it should still make enthusiasts happy.

Withdrawal time

Given the fact that Duospin will let you mix and match which payment methods you’re using for deposits and withdrawals, it’s prudent to carefully consider what you wish to withdraw with. There are a lot of factors to take into account (like convenience), but the main one most players look at is speed. And if you’re one of those players, we’d recommend that you stay away from banking options, like MasterCard. Certain cryptos, like Bitcoin, can also be pretty slow.

On the other hand, e-wallets like Jeton will process your transfer almost instantly (after Duospin actually dispatches it of course, which can take a few days). The same goes for a few faster cryptos, like Litecoin and Ripple. These methods have their own drawbacks, but are unparalleled when it comes to speed!

VIP Program

So far, our review of Duospin has been very positive, and that might have led you to the wrong conclusion that the casino is perfect. It isn’t, and its VIP program is by far one of the worst offenders. In theory, there’s nothing wrong with a casino site rewarding its loyal players with some extra bonuses – if anything, it’s encouraged! But the way this program has been implemented feel almost intentionally malicious.

For starters, it only has 5 levels – which means that you’ll need to be playing A LOT to get through even the lower levels. This wouldn’t be such a big deal if each level felt like an event, like some kind of massive achievement with huge rewards, but the only rewards worth a damn start at level 3… and even then, they’re not that good. It’s just the cashback we already described in the bonuses section, which starts at 5% and goes up to 15% at level 5. Imagine pouring hundreds of thousands of dollars into a site only to be rewarded with a 5% cashback!

Tournaments

Thankfully, the tournaments of Duospin are a huge step forward compared to its VIP section, which becomes immediately obvious once you open up their page. As of the time of writing, there are six different tournaments active, which is a huge amount no matter how you slice it! They’re not just for pokies, either – you can also compete in sports betting or live casino games if you’re so inclined. The world’s your oyster!

There is, however, a caveat that some players would be quite disappointed by: most tournaments won’t reward you with cash. Instead, you’ll get a special currency that you can exchange for bonuses, which, if wagered through enough times, can lead to real money. This roundabout process will anger some of you, but we know that most players aren’t competing in tournaments for the big bucks – and if you’re someone who does, there will still be one or two tourneys here that’ll let you do just that.

Verification

Once you make your first withdrawal request, it’s practically guaranteed that your whole account will be locked down, and that request will be denied. But why? Well, it’s because of a little thing called “verification”, or “KYC” (know your customer) if you’re fancy! This process stems from a mandate for all casinos to verify the identity of any player who receives money from them – and those mandates are in place to curb money laundering.

Once the verification process begins, you’ll have 30 days to upload some documents proving your identity (like your ID card or driver’s license) to the site. Until you do that, you won’t be able to place any more deposits or play any games, so it’s best to get it out of the way quickly! In fact, you can even do it before you’ve made that withdrawal request, so that you can get it out of the way early and not interrupt your withdrawal process.

Is Duospin Casino Legit & safe?

Considering just how many untrustworthy online casinos prop up every day, it’s only fair that you might be concerned about Duospin’s legitimacy… and yeah, if you’ve seen what we’ve seen (or rather, what we haven’t), you should be. Most online casinos will have their owner, license, company address, and other important information listed in their footer. Some will link their license on their regulator’s website, others will even provide information about the company and its subsidiaries.

As you can plainly see, there is no such information listed on Duospin’s website – at least not on its Australian version. This means that we don’t know who owns and controls this casino, nor who has licensed it (if anyone at all). Obviously this is a huge deal, because, well… why would a casino site choose to keep its owner anonymous? The only reason we can think of is that there’s a good reason why they don’t want anyone to know, as it might deter players from gambling there. As for why that would be, we leave the speculation to you.

Customer support

A casino site’s customer support feature is essential – and doubly so when the owner is unknown, and it has no license. We say this because, in the event of a dispute, you’re stuck having to deal with the casino itself, as there isn’t any third-party arbitration you can turn to. So, how does Duospin handle this important feature? Sadly, this is another disappointment, and arguably an even bigger one than the lack of owner and license information.

You might assume that there isn’t a way to contact support, but that’s actually not the case – you can do so either via live chat or email, with the former being what the site clearly recommends, given that it’s plastered over every page. So, we did just that, writing to ask a few questions about the casino. Sadly, the wait times were so atrocious that we felt like sending an email might have actually been faster, and to top it all off, we didn’t even get a reply worth a thing! The whole experience was way below the norm.

Mobile casino

We at CasinoAustraliaOnline always like to give credit where it’s due, and Duospin’s mobile version deserves all the credit it can get. Now, to be fair, it’s not like the casino having a great phone version is something unique to it: most modern sites now have a variant that can be accessed via a mobile device, and for many of them (Duospin included), it’s even better than the desktop version. But even if it’s common for casinos to do this well, it’s still worth praising them when they do.

So, how can you download Duospin Casino’s mobile app? That’s the neat part – you don’t! You can access it in its entirety via your mobile browser, as when it detects that it’s being accessed through Android or iOS (as opposed to PC or Mac), the site will automatically display a mobile-friendly version that’s lighter, faster, and with an interface better suited for a vertical display. Once there, you can still play games, claim bonuses, or do whatever else you’d like!