Fair Crown Casino

Fair Crown Casino Review

No gambler wants to win without earning it, right? They want to win their crown fairly – which is probably the reason why Novatrix have named their casino like this (either that or we’re just overthinking it, either one’s possible). This site sports not ony a great selection of both bonuses and games, but also has a specialized Australian version just for us. It even calls slots “pokies” right there in the menu – such a small touch, but there are so few sites that would do something ike this!

The big question now is this: is Fair Crown as fair as it claims, or do all its great features distract from significantly greater problems? To find out, we at CasinoAustraliaOnline decided to dig deep and see what we can uncover about the site: not just regarding its most obvious features, but also about thhe ones less commonly explored by players, like its license, VIP program or support feature.

Bonuses

Welcome Bonus – 120% Match up to AU$2,000 + 100 Free Spins

Fair Crown really has gone above and beyond with its welcome offer – you’ll get bonuses not just for your first deposit, but all the way up through your fifth! Granted, there’s a small caveat that must be considered before we start throwing a party in honor of the casino’s generosity (we’ll get there in a moment), but even like this, it’s worth praising the amount of care and effort that went into this package.

Even when examined on its own, the first deposit bonus is really great: when you put down at least AU$30, you’ll receive a 120% match up to AU$2,000. It’s always welcome to see sites offering us more than a 100% match, and AU$2,000 is a pretty high ceiling that comfortably accommodates both regular players and high rollers. On top of this bonus, you’ll also receive 100 free spins for the game “Big Bass Splash” by Pragmatic Play – another great feature.

The caveat we mentioned earlier lies entirely in the fine text. First off, to withdraw any winnings from this bonus you’ll have to wager it x40 times, same as whatever you earned from your free spins. By itself, this isn’t anything unusual (although it’s a bit higher than average), but when you combine it with the fact that the requirement must be completed within just 7 days, it becomes borderline impossible. So don’t expect to actually get richh off this bonus.

Additional Welcome Bonuses

Like we said a moment ago, Fair Crown won’t just reward you for your first deposit – it’ll give you prizes all the way down to your fifth! Now, we could go on and on about each bonus individually like other sites do, but since we value your time and energy, we’ve instead compiled all the relevant information into the following table:

The pattern is very predictable and common in the world of online casinos: the higher the match percentage, the lower the maximum bonus, and vice versa. The good news is that even at the final part of the package, you’ll still be getting a pretty sizeable reward for your deposit – especially if you also consider the free spins winnings! The bad news is that the same wagering requirements that made the first deposit bonus so difficult to withdraw are still present here: x40 within just 7 days.

Reload Promotions at Fair Crown Casino

While Fair Crown’s welcome bonus does extend pretty far, after your fifth deposit has been completed you’ll still be hung out to dry bonus-less… right? Well, not quite! Although the welcome package can only be claimed once, the casino offers a plethora of alternative offers that can be claimed as many times as you want, within reason. These reload promotions will continue to reward loyal players for pretty much their entire tenure here.

For example, every Tuesday you can receive 30 free spins with a deposit of AU$20 – as long as you use the bonus code “FS30”. Alternatively, if you bump your deposit to AU$60 you can get 50 spins (with the bonus code “FS50”), and if you increase it to AU$90 you’ll get a whopping 100 spins (but again you’ll need a bonus code: “FS100”). Whichever bonus you choose, the winnings from the spins must be wagered x40 times.

If you instead prefer a cash bonus, all you need to do is wait for the weekend, when you’ll receive a 33% match up to AU$3,333 – a weirdly specific, yet endearing amount. The minimum deposit for this one is AU$30 (missed opportunity to make it AU$33), and as always, the bonus must be played through x40 times within 7 days to be withdrawn.

Games

Forget about the bonuses here – they’re great when starting off, but long-term, what you’ll want to focus on is the games. They’re what you’re here for, after all! And frankly, although the bonus section is pretty good, the games one is even better, and by far the highlight of Fair Crown. You’ll find thousands of pokies here, alongside well over a hundred different live dealer titles. All of them are neatly arranged and organized in their own categories, which makes them very easy to find.

The one caveat is that the casino is a bit lackluster in terms of alternative ways of gambling: you won’t find any sports betting, bingo, scratch cards, or lotteries, which is expected, but still can be a touch disappointing. The only “special” type of game you can wager on here is instant win titles, and yes, those are actually done pretty well, with a sizeable collection. We just wish there had been a little something extra here, even if we’re nitpicking somewhat.

Pokies

Although it’s nothing mindblowing, the pokies section of Fair Crown is actually pretty decent! You’ll gain access to more than 4,000 different games from dozens of different providers, many of which quite popular and well known: Tom Horn, BGaming, Playtech, Felix Gaming, etc. There’s a very nice mix of both well-established providers and more obscure “hidden gem” ones like Slotopia and ZeusPlay, which we believe should satisfy veteran players.

Sadly, if you’re a newer player who isn’t quite well versed in provider names yet, you might find it a bit more challenging to find the right game for you. The categories here aren’t the best, since (besides by provider) you can only filter out games by popularity and whether they have a Bonus Buy feature. You can’t even filter out just jackpot games, which is really unfortunate considering they’re one of the main draws for pokie players.

Live casino

The live dealer section suffers from the same issues as the pokies one, albeit somewhat exasperated due to the lack of more established providers. The only companies that have offered live rooms to Aussie players at this casino are Winfinity, Iconic21, LuckyStreak, VivoGaming and Enjoy Gaming, and while some of these (like Lucky) have an audience, most are definiely underdogs compared to the likes of Pragmatic Live and Evolution Gaming, neither of which is present.

Furthermore, the categorization issue we discussed briefly in the pokies section is even more pronounced here, since you can’t sort out games based on type: blackjack, roulette, baccarat and other, smaller games are all bunched up together under the “Live Casino” umbrella with no way to just narrow down the choice based on what you’d like to play. This is easy if you want to play blackjack, since just searching up the word will give you all blackjack games, but it becomes an issue with smaller games like War that you might not even know exist here.

Deposits & Withdrawals

For the most part, both the bonus and games sections could be described as “flawed, but good” – and while the same thing applies to Fair Crown’s payments, unfortunately the flaws are starting to catch up on the good parts. More specifically, although the minimum deposit is a fairly reasonable AU$30, you’ll need to have won at least AU$150 to withdraw from this site, which is an absurd amount. It’s significantly higher than most other casinos which typically keep it around AU$30.

If that doesn’t bother you, you’ll be happy to know that at least Fair Crown supports a decent amount of popular payment options: not just Visa and MasterrCard, but also the likes of Apple Pay and Mifinity. A bunch of cryptos are also present, like Ethereum, Solana and Litecoin. However, there are notable payment options missing from both of these categories, such as pre-paiid vouchers (like Neosurf) from the fiat payments and smaller cryptos like Ripple from the cryptos.

Withdrawal time

Depositing at Fair Crown is basically instant: just link your payment option, choose how much you want to put into your casino account, and bam, the money’s ready to play! Withdrawals can take a bit longer, since not only will you need to deal with verification the first time (something we’ll discuss a bit later in our review), but you’ll also have to wait for the casino to confirm and dispatch your winnings. This can take up to three days.

Furthermore, the payment method you’re using to withdraw into can also greatly influence the speed of your transaction. Some of them, for example those linked to banks (like Visa and MasterCard) migh slow things down as the bank is doing its own independent verification. Others, like Bitcoin, are just naturally slow for all transactions. If you want your winnings to be usable as soon as possible, we’d recommend using a faster crypto (like Litecoin).

VIP Program

VIP programs are extremely important for long-term player retention, as they often reward players for sticking with a site for an extended period of time instead of hopping to greener pastures at the first sight of a cool welcome package. Unfortunately, Fair Crown doesn’t seem to have one, not in the traditional sense: you can’t advance through levels, you can’t gain any perks, you won’t receive a VIP manager. The only thing that even remotely resembles a VIP program is its cashback bonus, which is available immediately to all players and doesn’t change no matter how much you play here.

The way it works is pretty simple: the casino will keep track of all your net losses on pokies. If those losses ever exceed AU$100 in a single week, you’ll receive 10% back as a cashback. So let’s say, on Monday you deposit AU$500, by Sunday you only have AU$300 left, that’s an AU$200 loss, so you’d get AU$20 as a cashback – if you ask customer support for it. This cashback, however, is still a bonus that needs to be wagered x5 times before it’s eligible for withdrawal, so keep that in mind!

Tournaments

Tournaments have become a staple of modern casino sites – especially at ones like Fair Crown with a pretty decent pokies section. Unfortunately, as of the time of writing there isn’t a tournaments section here, nor any tournaments that are part of the Promotions page. What’s worse is that you won’t even find any Drops & Wins style offers (which are tournaments offered by providers and generally available at all casinos that carry their games) – which means that you’re getting way less tournaments than at many other sites. There’s no doubt about it: if you’re a fan of spinning pokies competitively, this isn’t the right site for you.

Verification

While discussing the withdrawal time, we mentioned that the first time you’re withdrawing winnings might be a bit longer because of verification – but what even is that, really? Well, it’s simple: to battle money laundering, Fair Crown (as well as any other casino site out there) must make sure that it knows precisely who it’s paying out money to. This means that you’ll need to prove your identity – not just state your name, but back it up with evidence – before you can receive even a cent.

So, how does that work? The same way it does anywhere, of course: you’ll need to present some photo ID, like your passport or driver’s license, with the name on it matching the name you used for registration. Furthermore, you’ll also need to prove your address, which should be much simpler (you just need to present a document with your name and address on it, like a utility bill). Although some payment methods, like credit cards, must also be verified, if you made your first deposit via crypto (which you likely did) you won’t need to verify that you own it, since… well, it’s pretty impossible to definitively tie a BTC address as belonging to a particular individual!

Is Fair Crown Casino Legit & safe?

Fair Crown may have its fair share of issues, but it’s at least a legitimate site… with one small caveat which we’ll get to in a second. Once you scroll all the way down to the casino’s footer, you’ll find its owner (Novatrix SRL) and license listed plain as day. As you may know if you’ve been keeping up with our reviews, this kind of transparency is actually pretty rare, and many sites will conceal that information and have you hunting for their license on Google. So it’s definitely praiseworthy that Fair Crown just leaves a link to it right there, plain as day.

The caveat we mentioned earlier is that said license is Tobique, which, while a legitimate regulator, is also a relatively new one, and as such less proven than something like Curacao or Anjouan. Don’t get us wrong, there’s nothing wrong with Tobique, we’re not saying they’re scammers or anything – buut we also haven’t yet seen them penalize a casino the way a regulator like Curacao has, so there’s no way to predict how they would react to a scam report. It shouldn’t be enough to dissuade most players from joining, but it should be considered all the same.

Customer support

Do you need help from Fair Crown’s staff, be it regarding a payment not going through or some kind of issue with the site? Fear not: there are multiple ways to connect with a support agent and get that issue sorted fairly quickly! The one most players would gravitate towards is live chat, but we generally recommend against using it unless you have a very simple inquiry that can be resolved quickly and doesn’t require any investigation. Just like at most casinos, live chat here isn’t as reliable as we’d have liked it to be.

Instead, you should reach out via email – although this will be a slower method, you should still receive a response within 24 hours, and it’ll usually be of much higher quality compared to the reply you’d get from live chat! There are two ways you can reach out: from your email client (like Gmail or Outlook) or directly from the site, by submitting a ticket. Either way, you’ll get a response straight in your email, allowing you to continue the conversation there if necessary.

Mobile casino

Are you the kind of player who vastly prefers playing from their phone as opposed to from a computer? If so, you’re in luck: although Fair Crown’s mobile interface is nothing to write home about, it has at least been well optimized for mobile gaming, allowing players with any device (be it iOS or Android) to enjoy the site on the go. As is often the case, you won’t need to download or install anything extra on your device, since just opening the site on your mobile browser will open a dedicated version optimized for your phone. From there, you can access all games, as well as site features like placing deposits and claiming bonuses.