Greenluck Casino

Greenluck Casino Review

There are hundreds of new casino sites that are created every year, and ultimately, companies will run out of creative and interesting names to call them. Some will resort to naming them random nonsense (like “Tall Dog Casino” or something), while others will rely on the classics. Case in point: Greenluck Casino. Luck of the Irish is a common phrase, Ireland is associated with the color green, leprechauns are associated with both luck and Ireland, bam, we’ve got our name, color scheme, and mascot.

We’ve seen it a million times before, and if we were to grade Greenluck purely on its creativity, it’d get a 1/10. Lucky for it, we examine a lot more things: the site’s games and features, its available bonuses, the payment options you can use, and most importantly, whether it’s a legit casino or not. We at CasinoAustraliaOnline took many hours to investigate all that, and then we compiled our findings in the review down below!

Will Greenluck Casino stand above its similarly-themed ilk, or was luck simply not on its side?

Bonuses

Welcome Bonus – 100% Match up to AU$750 + 200 Free Spins + 1 Bonus Crab

If you’ve got experience with online casinos already, you’re likely aware of just how much of an emphasis most sites place on their welcome offers. After all, this is the big feature that will convince a lot of visitors to take that extra step into becoming players – “put down a deposit, and we’ll give you a bunch of extra cash to try out our site with!” But will Greenluck’s offerings have that intended effect? Well… that depends on your preferences.

If you’re a high roller, someone who’d rather put down a huge deposit and get an equally large bonus in return, we’re afraid Greenluck won’t have what you need. The cash portion of its bonus will only net you a 100% match up to AU$750, and this, coupled with the fact that the casino doesn’t have a welcome package, and this is all you get, is bound to alienate many. However, if you’re someone who intends to deposit justthe minimum of AU$30 (or slightly more), then you’d be pleased to know that you’ll receive 200 free spins and 1 spin on the “Bonus Crab” game. A mighty reward for such a small deposit!

As for the wagering requirements, they’re fairly average for the industry. Once the bonus is yours, you’ll have 10 days to wager through your cash bonus x35 times, and through your free spins winnings (including bonus crab winnings) x40 times. Sure, it won’t be easy, but also, you’re unlikely to find anything better than that at other casinos.

Reload Promotions at Greenluck Casino

Since Greenluck only has one welcome bonus, if you want to keep getting bonus cash after you’ve made your first deposit, you’ll have to rely on reload promos. Although Greenluck Casino only has two of them, both are pretty decent, and each one can be used once a week – essentially giving you bonuses for the rest of your tenure with the casino.

The first one can be claimed between Monday and Thursday every week, and will net you 50 free spins for a deposit of AU$30 – simple, easy, straightforward! Meanwhile, if you deposit the same amount over the weekend, you’ll receive a 50% match up to AU$1,050 – but if you bump it up to AU$75, you’ll snatch up an extra 50 free spins on top of that. Which means that a deposit of AU$105 over the course of the week will net you 100 free spins and about AU$50 in bonus cash, which isn’t bad at all!

As for the wagering requirements, they’ll be the same as with the welcome bonus: x35 times for the cash bonus and x40 for the free spins winnings. You will also still have 10 days to complete them, form the day of first receiving the bonus. Again, not the most player-friendly bonuses, but fairly average for a casino site.

Games

Bonuses are important for getting you into a casino, but it’s the games that can get you to stay – and although Greenluck’s bonus offers were dependent on your mood and preferences, its games have a little something for everyone! The main feature here are, of course, the pokies and live casino titles, which we’ll discuss at length in their own sections just below, but suffice to say, they’re pretty fantastic.

Beyond that, though, you’ll also have access to an extensive sports betting section with numerous different betting options – including virtual sports and esports. And if you’re looking for something a little different, we recommend checking out Greenluck Casino’s instant win games (for example, Aviator), which will provide you with a slightly more skill-based challenged compared to typical slot titles.

Pokies

Pokies have always reigned supreme in terms of popularity, and Greenluck understands that better than most, given its large and extensive collection! Nearly a hundred different providers have made their games available here, including many big hitters like Pragmatic Play, Nolimit City and BGaming. In fact, we’d dare say that if there’s a pokie developer that has made its games available here in Australia, chances are you’ll find at least part of their portfolio here.

And yes, this last part was an important clarification, because way too many online casinos will make… odd choices regarding their Aussie players. Since numerous companies have (for one reason or another) chosen not to operate on the Australian market, their games can’t be legally provided to us, but many casinos will do so anyway – they’ll just throw you an error if you try to play them. Greenluck doesn’t do that, and every single game presented in its Australian section can be enjoyed by Aussies. Which goes such a long way to ensuring a smooth and pleasant experience!

Live casino

While Greenluck’s live dealer section isn’t as good as its pokies, it’s still an extremely well put together section with a ton of great games that are not only well crafted, but also quite diverse in terms of type. To give credit where it’s due, most of that quality lays on the shoulders of Pragmatic Live, which has earned itself a reputation as being one of the top live providers in the business, second only to Evolution Gaming (which is, sadly, not available here).

They offer numerous different rooms for traditional casino games, such as blackjack, baccarat, or roulette, but their selection is much bigger than that. If you want less commonly encountered titles, like craps or sic bo, you can still find them here – even if the selection isn’t as big as for their more popular counterparts. Finally, we have to bring up the live game shows, like Candyland, Mega Wheel and Treasure Island, which provide a breath of fresh air for those who would rather take a break from the standard casino experiences.

Deposits & Withdrawals

Online casinos generally have a weird relationship with payment providers, but that goes double for Australian casinos, since several popular payment options are either unavailable here, or are simply not used all that much by Aussies. This means that casinos have a choice between going out of their way to customize their experience specifically for our own little corner of the market, or providing us with a bunch of methods nobody uses.

Greenluck has chosen to go somewhere in the middle, since while it does offer a few “filler” methods, it also features some payment options that are popular in Australia, like Neosurf. You can also use other pre-paid options, like Cash2Code and Paysafecard, alongside a number of different e-wallets, some of which are used with relative frequency (like Skrill) while others not (like Jeton), but are still a good option for those who do use them.

Finally, Greenluck Casino also offers players a bunch of different crypto options, and once again, Aussie players should find these more than satisfactory. They include both the really huge coins (like Bitcoin, Ethereum, and Tether – the household names you’d expect any casino to include) and a few smaller ones, like Ripple, which may not be as widely used, but provide their own advantages, like faster transaction speeds.

Withdrawal time

As briefly mentioned above, the different payment methods you can use for withdrawal at Greenluck aren’t just there for flavor – they can impact how quickly you’ll receive your winnings, and at times, quite drastically. While the casino will always take a few days (about 3 or 4) to dispatch your winnings, how quickly you’ll get them after that will depend on the specific method you’ve selected.

For example, e-wallets like Skrill and Neteller will be the fastest, and will deliver your winnings instantly. So will many crypto currencies, like Ethereum or Ripple (though Bitcoin and Dogecoin for instance will take a bit longer). Finally, banking solutions like credit cards and bank transfer will take the longest, so you should avoid them if speed is your sole priority (even if they have other advantages).

VIP Program

Greenluck only has two reload bonuses, and no limited-time offers or anything of the sort. This means that your only way of getting rewarded for your participation that doesn’t directly require a deposit will be the VIP program – a feature that’s intended to make you feel like casino royalty. Unfortunately, it falls way below that mark, and it ends up becoming one of Greenluck’s biggest disappointments.

At first glance, it doesn’t seem like the program is any different from most other similar initiatives: the more you play, the more points you score, and the higher your level gets. Then, with each level up, you unlock passive perks like higher withdrawal limits or a special VIP manager. Very basic stuff, nothing that breaks new ground, but still appealing all the same. Sometimes there’s no need to reinvent the wheel!

The issue is that said wheel moves very, very slowly. Since there are only five levels, it’ll take you thousands upon thousands of dollars’ worth of wagers to get anywhere in the program, and even if you do manage it, the rewards hardly seem worth the monumental effort. Like, is it worth wagering well over a million dollars to get a 15% cashback that’s not even a real cashback, but a bonus? It certainly isn’t to us.

Tournaments

In stark contrast with the VIP program, Greenluck’s tournaments are actually really, really good! In fact, we’d call them one of the standout features of the casino, since they’re way more involved than the tournaments you’d find at most other sites. Other casinos tend to stick to drops & wins promotions (which are organized by the slot provider, so they can be found at any site that carries particular games), and yeah, you can find those here too.

But beyond that, you’ll also have your pick from tourneys available exclusively at Greenluck. Some of them are very fast and with lower stakes (lasting a week), others are a bit longer and more serious (lasting a month), and others still are for things other than pokies (like live casino or sports betting). There’s something here for everyone – even if many of the tournaments will only reward you with bonus points that you can exchange for bonuses instead of with cold, hard cash.

Verification

You’ve done it – you won a big jackpot from Greenluck Casino, and now are ready to withdraw your winnings and retire to the Bahamas! But oh no! Greenluck isn’t paying out your winnings, and instead insists that you need to be verified! What does that even mean? Have you been scammed? Well, while we wouldn’t completely discount that possibility (as we’ll discuss a bit further in our review), rest assured that verification is a completely normal part of the casino experience.

This step is required by law, and its goal is to prevent money laundering… or at least make it harder. You see, the way money laundering works is by having criminals make deposits at online casinos and then withdraw them with little to no wagering. Often they’ll use multiple casinos for this purpose to avoid suspicion – but if you need to prove your identity each time, then suddenly it becomes impossible to hide suspicious transactions. Although there is an argument to be made about regular, non-criminal gamblers’ right to privacy, unfortunately at the moment this system where you need to verify your identity is the best we’ve got.

Is Greenluck Casino Legit & safe?

With more and more online casinos being created every single year, it’s no wonder why many players have grown increasingly suspicious of sites they come across. Luckily, there are several different things you can look out for that can help prove whether a casino site is legitimate or not. Although these things are hardly foolproof, they’re still a good enough indicator that can let you make an educated guess on whether you should play at a casino site or not.

The first thing you need to look out for is who owns a particular site. And at Greenluck Casino, the answer is… well, we’re not sure, because they aren’t mentioned anywhere. The parent company of Greenluck seems to have gone out of its way to conceal itself, which isn’t a great look for them. The second thing is whether the casino is licensed or not, and once again, we aren’t provided with any information about that. A lack of license means that the site is illegal in most territories, not to mention it leaves it without a regulator who can look over it and make sure that it follows rules and treats players correctly.

Customer support

Given Greenluck’s poor safety (as outlined in the section just above), it’s really no wonder that their customer support feature is also not particularly good. Upon visiting their help page, it’s easy to assume the opposite, since (on top of a detailed FAQ section) they allow players to reach out to them via live chat or email, and their agents work 24/7. What’s more convenient than that?

Alas, that illusion falls apart as soon as you start properly investigating the site. First off, the FAQ barely has anything of value in it, and the answers are mostly responding to questions that are very surface level and any reasonable player would figure out on their own. As for the live chat support, although it is indeed 24/7, it’s obvious that there are only a small handful of employees responsible for a bunch of different sites. Their responses were extremely delayed, and sometimes straight-up wrong.

Mobile casino

You know us – we at CasinoAustraliaOnline always criticize casinos when they deserve it, but we also give credit where it’s due, and we have to do that here regarding Greenluck Casino’s mobile version. Although we wouldn’t go as far as to say it’s one of the best we’ve ever seen or anything of the sort, but it’s definitely one of the better ones, and it does its job surprisingly well.

Admittedly, this is in no small part because the mobile version is also Greenluck’s “main” version. Even if you visit the site from your computer, you’ll still encounter the same layout and design as the mobile version – the only difference is that the elements are a little bit bigger (and positioned for a vertical setting) when you open up the site from your phone. This means that it doesn’t matter whether you prefer to play on your phone, on desktop, or some combination of the two – you’ll get an extremely similar experience either way.