Joo Casino

Joo Casino Review

It can often be very challenging to find that one casino that seems to have it all – good promotions (for new and recurring players), good games, good features, good mobile version… As gamblers, we often find ourselves having to make concessions, to pick and choose based on our preferences. Do we go to the casino with the cool bonuses or the one with the games we actually want to play?

At first glance, Joo Casino seems to be one of those rare sites that has it all. Its menu is chock-full of features, and its bonuses page is overflowing. We knew we had to investigate, and we did just that, thoroughly examining every aspect to find out how the casino would rank for Australian players.

So, is Joo Casino just as good as it looks, or was it all too good to be true?

Bonuses

Welcome bonus package – AU$1,800 + 150 Free spins

The welcome bonus at Joo Casino isn’t particularly impressive, emphasizing free spins over its match bonus. If you’re a fan of pokies, you’ll be rather satisfied to know that you can get over 150 free spins, 100 of which are available immediately after making your first deposit.

If you’d rather play table games though, you’ll only have up to AU$1,800 to do it with – significantly lower than the bonus most other casinos offer. While unfortunate for the high rollers, this shouldn’t really affect the experience of most players.

Daily Third Deposit Reload

If the welcome bonus isn’t enough for you, fear not – Joo Casino have given players the opportunity to get a reload bonus every single day!

Of course, there’s a big caveat – only your third bonus of the day is eligible for this promotion. This means that you already need to have deposited twice within 24 hours, and only your third deposit will receive a 50% match bonus up to AU$500, which you can claim after wagering it 50 times.

While it’s inconvenient that you need to make several deposits at once to claim a bonus on just one of them, the Daily Third Deposit Reload promotion has no limits and can be claimed as many times as you want. So it’s almost like a welcome bonus every day, which is pretty cool.

Monday Reload

Don’t want to wait until your third daily deposit before claiming a bonus? No worries, there’s a way to get around that – you just need to deposit on a Monday.

When you do that, and use the bonus code MON40 during your deposit process, you’ll automatically receive a 40% deposit bonus up to AU$100. Not quite as big as the daily reload, but very convenient if you don’t want to do 3 deposits at once.
Wednesday Reload
Not really into match bonuses? Perhaps you prefer free spins you can use without worrying about percentages? No worries – you just need to make sure to deposit on a Wednesday.

Doing so with the bonus code BOOK will net you 100 whole free spins you can use on the beloved pokie Wolf Treasure by IGtech. Just like the Monday Reload, you can claim this bonus once a week, making sure you never run out of free spins!

Spin the Wheel

Who doesn’t like a good wheel spin? Any fan of roulette can tell you there’s nothing quite as satisfying as seeing that large, multicolored wheel spin around until it lands on precisely what you need to win!

Joo Casino have decided to expand that feeling into an entire promotion, guaranteeing you a free reward based on where the wheel lands. There are two different wheels you can spin, the Silver and Gold. You can obtain spins for the Silver Wheel by depositing between AU$30 and AU$99 with the bonus code SILVER, and spins for the Gold Wheel by depositing over AU$100 with the bonus code GOLD.

When you spin, you’re guaranteed to net one of these rewards:

High Roller Reload

What if the deposit bonuses above just aren’t doing anything for you? What if you’re looking for a truly big bonus, something that’ll either last you a while or be enough for some very impressive bets? Well, then you’re going to love Joo Casino’s dedicated high roller bonus, which rewards you with a 50% bonus up to AU$1,000 when you use the bonus code HIGHROLL.

Keep in mind, while this particular bonus has no limits on the precise day when you can use it, it’ll only be available to you once every two week. Once you claim it, you’ll have to wait a while before you can do it again, so make sure to savor it and make it count!

Mystery Drops

When you play slots, it’s not unreasonable to hope for a big jackpot. Joo Casino have decided to make this process a little more thrilling by introducing 3 special jackpots hiding among some very popular games.

Until the end of the year, every time you bet at least AU$0.50 on select games (including Lucky Jimmy, Aladdin’s Chest, The Wild Wings of Phoenix and many more), you have a random chance of hitting a jackpot. There are three jackpots available as “mystery drops”:

Games

2-3 sentences explaining pokies & games.

Pokies

We were very, very impressed by the collection of pokies Joo Casino have presented to their players! The diversity of slot providers available to Australian players is staggering, with huge names like IGT, Mancala, Yggdrasil and Betsoft all offering up their titles. We were able to find some big names like Buffalo Trail, Wolf Treasure and Elvis Frog in Vegas among the available games, and Joo Casino even has some exclusives, such as Lucky Lady Chance.

The design of the casino makes it very easy to filter out the thousands of pokies in order to find your next favorite. You can filter based on provider, jackpot, feature (for example, Megaways), crypto, even based on popularity. It’s a very convenient and easy to use system that works well on both desktop and mobile.

Live casino

The selection of live games at Joo Casino isn’t quite as big as its collection of pokies, but there are still plenty of options for players who prefer to interact with their dealer as they play a few hands. There are four available categories – roulette, blackjack, baccarat and poker, all of which with several different rooms available to make sure you’ll be able to match with a dealer that’s just to your liking regardless of your game of choice.

Sadly, a lot of the more obscure titles (such as craps, Tiger Dragon and wheel games) are missing in action. While these games aren’t nearly as popular as blackjack or roulette, they still have a dedicated audience, so it’s a bit unfortunate not to find them among Joo Casino’s selection.

Deposits & Withdrawals

We were very pleasantly surprised by the number of payment methods available to Australian players. Debit cards, as well as the most popular e-wallets (like Neteller and Skrill) are all available, alongside less popular solutions like AstroPay and Pay4Fun.

Of course, a decent number of cryptocurrencies is also included, and while they aren’t as many in number as the more traditional payment methods, all of the most popular crypto coins are available for both deposit and withdrawal.

Withdrawal time

The withdrawal time at Joo Casino depends entirely on your chosen method. E-wallets, such as Skrill and Neteller, will be the fastest methods, as the transaction should theoretically be instant. However, in our experience, it usually takes about a day or two for both the casino and the payment provider to process the validity of the transfer and comply with money laundering regulations.

Debit cards are technically slower, as they take about 2-3 days to fully process the payment before it’s available for you to use. Cryptocurrencies all depend on the blockchain – some (like Bitcoin) may take days, while others (such as Tether) can be in your wallet within minutes.

 VIP Program

The best way for casinos to reward loyal players is through some kind of VIP program – usually giving gamblers some type of bonus or cashback for sticking around and depositing often. Joo Casino is no exception, but its VIP program works in a different and quite interesting way.

Divided into “seasons” (similar to many popular online video games that feature a “battle pass”), the Joo Casino VIP program lets you earn points (CP) as you place bets. For every AU$5 you bet, you’ll receive 1CP, and the more CP you have, the more ‘stages’ of the season progression you’ll unlock.

There are 25 stages to complete before the season ends, which will give you rewards like cashback percentages (up to 15%), cash rewards and free spins. If you manage to reach the final reward, you’ll also get a hefty bonus of AU$50,000 and 5,000 free spins. The wagering requirements are 5x for cash bonuses and 30x for free spins winnings, which makes them much easier to convert to real cash compared to regular bonuses.

Tournaments

Joo Casino features multiple slot tournaments that are active at any point, allowing you to choose which ones you’d like to participate in (if any). By playing certain slots, you’ll climb up on the leaderboards and receive better and better prizes as you increase your ranking.

Prize pools can be as low as AU$2,000 or as high as AU$13,000,000, which certainly makes engaging in the tournaments very worthwhile. That’s especially true because the rewards are in cash (and not bonuses) and do not have any wagering requirements.

Verification

Unlike other casinos, which will only let you verify after you’ve already deposited and are about to withdraw, Joo Casino will request the appropriate verification documents before you’ve even made your first deposit. At first glance, this may sound terrible to you, but it’s actually a blessing in disguise. It means that you’ll take care of the boring stuff first, and then when it’s time to withdraw your winnings, the process should be very smooth.

The casino will request a series of documents confirming your identity and verifying the information you’ve provided. Those may include national ID card, driver’s license, utility bill, proof of payment method and more. Once everything has been examined by support and verified as authentic, your account will be confirmed and you’ll be able to enjoy the casino!

Is Joo Casino Legit & safe?

Joo Casino is 100% safe and legal. They’re licensed under Curacao law, which permits Australian players from enjoying their casino games (with certain small limitations which are already reflected on the site when you join). We at casinoaustraliaonline.net have personally verified the authenticity of their license and seen their certificate, so we can confirm that Joo Casino is legitimate.

Customer support

If you’re having trouble verifying your account or claiming your bonus, it’ll be the customer support representatives that will fly in like superheroes to give you a much-needed hand! As such, we’re happy to report that contacting support is very easy even without a registered account.

The most convenient way to reach out is to use the live chat function, available in the bottom right corner of every page. As an alternative to that, you can submit a ticket by clicking on the Support button in the menu on the left, or – if you’re feeling old-fashioned – you can send them an email.

Mobile casino

Our experience with Joo Casino’s mobile version has been overwhelmingly positive. The design is intuitive and the casino ran great on our devices, loading quickly and without interruptions. Similarly, any games we attempted to play ran perfectly, and we could even play some of them without having an account (in demo mode).

There are no downloadable mobile casino apps, you can play easily by just visiting the casino’s domain from a browser on your phone (such as Safari, Chrome or Mozilla). This makes sure that your phone’s memory isn’t clogged by apps you might only use once in a while.