LuckyMax Casino

LuckyMax Casino Review

Crypto casinos are a dime a dozen nowadays – you don’t need to do anything special to launch one, no need to play nice with regulators or payment processors, no need to really put any effort into it at all! Just launch the site, set up a few e-wallets, grab whatever games are available to you, and you’re in business! As you can imagine, this has led to a lot of crypto-only sites being, for lack of a better word, straight-up garbage.

But hey, we at casinoaustraliaonline.net would never judge a book by its cover! We always give each site its fair shake, and that includes crypto casinos like the brand new LuckyMax! Free of (most) prejudices, we dove deep into it, examining not only its games and bonuses, but also its safety, payment options, and support systems! With our research complete, we set out to craft this long, detailed, and comprehensive review!

So, is LuckyMax one of the few crypto sites that are really good, or would it need to be lucky to the max to gain even one player?

Bonuses

Welcome Bonus – 100% Match up to AU$500 + 100 Free Spins

Now, before we dive into the bonuses available at LuckyMax, we need to make it very clear that the site technically does not accept Australian dollars. Instead, it only accepts crypto – but can display the values in AU$, which is how we’re showing them here. You still won’t be able to deposit in the currency, so the values are more for reference, as it’s easier to say AU$30 than 0.0003 BTC.

With the boring disclaimer out of the way, is the welcome bonus of LuckyMax worthwhile? Well… it’s alright. For starters, you’ll receive a 100% match up to AU$500, which, while not terrible, is nothing to write home about, either. You’ll find comparable or better bonuses at most other online casinos. You might find the 100 free spins more interesting, but keep in mind that they’ll be for a pokie that’s not particularly popular (Wild Cash x9990).

Every bonus comes with terms and conditions, and this one is no exception! For starters, you’ll need to deposit at least AU$30 to claim this bonus, and once it’s yours, you’ll have just 7 days to complete the wagering requirements: x40 for both the bonus amount and the free spins winnings. These are some pretty hefty conditions that are bound to make you sweat, doubly so when the time to complete them in is so low!

Additional Welcome Bonuses

LuckyMax Casino doesn’t just offer one, singular welcome bonus, but an entire package consisting of four different promotions, one tied to each of your first four deposits! We already spoke about the first deposit bonus, but what about the rest?

Well, the second time you buy some chips, you’ll snatch up another 100% match up to AU$500, but only with half the free spins this time – 50. Keep in mind that while the first bonus did not require a code to activate, this one does: “LUCKY2”. The third deposit bonus will have a smaller percentage (50%), but twice the maximum amount (AU$1,000), alongside an extra 50 free spins. Once again, you’ll need a bonus code, “LUCKY3”. Seeing a pattern?

Yep, by using “LUCKY4” you can obtain the fourth and final part of the welcome offer, a mere 25% match up to AU$2,000 + 100 free spins. Honestly, these bonuses aren’t that great, especially the third and fourth which, despite having higher limits, will bring you significantly less bonus cash. Add to this the fact that the wagering requirements are the same (x40 within 7 days) and you’ve got an overall fairly weak welcome package.

Reload Promotions at LuckyMax Casino

Far more interesting than its welcome bonus are LuckyMax’s reload promotions, which you can claim once per week. As is the case with many online casinos, each of these promotions is tied to a specific day of the week. For example, the Big Wave Wednesday offer will give you a 50% match up to AU$100, while the Rapids Rendezvous will grant you 20 free spins with any deposit made on a Saturday.

But these weekly promos aren’t the only ones you’ll find here. There will also be bigger monthly offers (like a 100% match up to $500) which, as their name suggests, can only be received once per month. You will also find a few limited-time promos which will never ‘reload’ – once used, they will disappear, and eventually be replaced by new ones. Overall, while none of these bonuses stands out as particularly stunning, we do have to admit that the diversity of offers is really nice!

Games

So, the bonuses of LuckyMax are a bit of a LuckyMix, since they’re such a mixed bag (no, we won’t apologize). But who cares! People may come for the welcome bonus, but they’ll ultimately stay for the games! That’s why it’s imperative for any self-respective casino site to offer a good variety of high-quality games, and LuckyMax… sort of succeeds? It all depends on what you’re looking for.

If you’re the type of player who only cares about pokies, then LuckyMax will deliver everything you need and then some! We’ll go into this more in a bit, but if a provider is offering pokies to Australians (and has any that are worth playing), you’ll find them here. However, if you’re interested in live games, table games, or anything else (such as crash games or bingo), this won’t be the casino for you, as they’re either entirely missing or extremely limited. The same goes for sports betting, which is completely absent here.

Pokies

Overall, we were very impressed by both the quality and the amount of pokies available at LuckyMax! Given the fact that this is a crypto casino, we sort of half-expected that it would be full of “filler” games, titles that nobody wants to play, but are around just for the sake of filling up a number. Imagine our surprise when that wasn’t the case at all, and most of the titles here came from very reputable providers like BGaming, IGTech, and SpadeGaming!

What’s even better is that everything you see here will actually be playable to you. This may sound like a weird thing to compliment, but trust us, we’ve encountered more than enough casinos that advertise games which ultimately aren’t available to Aussies, and opening them will just give you an error. This isn’t the case at all here at LuckyMax – what you see is what you get, and what you get is genuinely a lot! Honestly, top marks

Live casino

Unfortunately, while we found the pokies section to be genuinely outstanding, the opposite is true of the live dealer one. While it advertises a bunch of providers, such as Evolution Gaming, the fact of the matter is that only Swintt is available to Australian players – and even then, you can only enjoy two variations of roulette. Which, as you can imagine, isn’t nearly enough.

We honestly don’t get it! Evolution and the other advertised providers are no strangers to offering their live rooms to Aussie players, and even if they were, Swintt have way more than two roulette rooms! So, what happened? Is this a technical glitch? Did we come at a bad time every single time we tried? Is this section still being built? Whatever the case may be, we can only review the casino as it is, not as we wish it were – and currently, it’s deeply unsatisfying when it comes to live games.

Deposits & Withdrawals

Given the fact that LuckyMax is a crypto casino, it stands to reason that the only payment options you can find here are all crypto (with the exception of cards and bank transfer which can be used to buy crypto directly from LuckyMax). And while the diversity of available coins isn’t the best, it’s also quite acceptable. You’ll find all the popular coins, like Bitcoin, Ethereum, and Tether, alongside less commonly used ones like TRON and BitcoinCash. What you won’t find is anything more obscure than DOGE, so if you’re a fan of DAI or Solara, forget about it.

The minimum deposits and withdrawals are both set to AU$20, which is honestly pretty generous for a crypto site. On top of that, the maximum withdrawals are all rather generous, up to AU$42,000 per month – which is great! Last, but not least, we have to bring up the fact that although you can’t deposit directly with Australian dollars (or any other fiat currency), the interface will automatically display wagers and balances in that currency, which is very convenient and a really nice touch!

Withdrawal time

While most people prefer crypto to traditional banking for privacy reasons, alternative currencies have one more very important advantage: they’re fast! Withdrawing via your bank can take up to 3 days for cards and 5 days for bank transfers, which we can all agree is insane. Meanwhile, crypto deposits are typically instant. Even the slowest coins (like DOGE and BTC) won’t take more than an hour, and that’s if the blockchain is really clogged up.

Keep in mind that “instant” doesn’t mean “you’ll receive your withdrawal as soon as you push the button”. LuckyMax Casino will first take up to 3 business days to review your account and the transaction, make sure everything is fully compliant with its terms and conditions, and only then dispatch your money. However, once they do dispatch them, it won’t take too long for you to find out!

VIP Program

LuckyMax wouldn’t be a real online casino without some kind of loyalty program, right? And while the one it has to offer is pretty basic, it can still provide a little something extra on the side for its most dedicated fans. Every time you make a wager you’ll earn some points proportional to how big that wager was. Those points can be exchanged for cash at a rate of 500 per AU$10, and since that bonus is wager-free (at least we didn’t find anything about wagering requirements), it’s basically free money you’d get just for playing.

The fun doesn’t stop there, though! Once you’ve accumulated a certain amount of lifetime points (regardless of how many you’ve spent), you’ll unlock a prize, which is usually some cash. The ultimate prize, unlocked at a whopping 50 million points, is an all-expenses paid trip to Vegas! Has this amazing reward ever been claimed before? Will you be the one to do it? Probably not to either one, but hey, it’s cool that it’s there, even if it’s unreachable for basically anyone but people who can already comfortably afford that trip to Vegas.

Tournaments

Another thing we absolutely loved about LuckyMax is their extensive range of tournaments! If you’ve been playing at online casinos for a while, then you’re certainly familiar with the two types of tourneys: regular ones organized by the casino and “Drops & Wins”, which are organized by the pokie providers and are thus available in a wide range of sites.

LuckyMax Casino offers a rather wide range of both, all neatly organized in a dedicated tournaments section. Some tournaments will reset every day and will give the winners small prizes like free spins, while others will go on for months and will offer up a prize pool of up to AU$500,000! Most, however, will be somewhere in the middle, lasting for about a week or so and giving the winning players around AU$3,000-5,000 in cash prizes.

Verification

Verification can always be a hit or miss when it comes to crypto casinos simply because most of them don’t have to do it – it’s a requirement imposed on them by payment providers. And since many crypto sites don’t work with said payment providers, they don’t need to play by their rules. LuckyMax, however, still offers players the chance to deposit via Visa or MasterCard (if only by using them to buy crypto), and therefore must comply with all the regulations accompanying them, including verification.

Judging by its terms and conditions, the procedure isn’t very different from what you’d find at any other online gambling den. You’ll need to provide a proof of ID (like your ID card) and a proof of current address (like a utility bill from the last 3 months). If you deposited via crypto, your payment method won’t be verified. One thing to note is that the terms of service also state that some verifications will require a video call, but we doubt that this would affect most people.

Is LuckyMax Casino Legit & safe?

If you’ve been reading our review from the start, you’ve probably realized that our impressions of LuckyMax Casino have been “mixed to positive”. Sadly, that’s about to change due to something that’s a deal breaker for many casinos, doubly so crypto ones: a lack of license. Gambling law is pretty vague in Australia, but generally, the government turns a blind eye to Aussies playing at online casinos as long as they’re properly licensed. LuckyMax, however, lacks any form of regulatory oversight.

The company operating it seems to be based in Costa Rica, which is something that a lot of casinos will do in an attempt to trick people into having a license. Now, to its credit, LuckyMax doesn’t explicitly claim to have this non-existent Costa Rica license, but it sort of tries to imply it by placing the company registration information in the footer. And although most people won’t notice or care, to us, it sticks out like a sore thumb. And it’s a total deal breaker.

Customer support

When there’s something strange in your online casino, who you gonna call? That’s right – the customer support! LuckyMax will let you do so in two separate ways, with the main one being via live chat. You can find that in the bottom-right corner of each page, where a little speech bubble icon will be awaiting you. Click or tap on that, and you’ll be connected to a support rep ready to answer your questions or help you with your issue! Simple!

And if you’re not quite in the mood for a live chat, no worries – you can always send an e-mail! Unfortunately, you’ll have to do that via your inbox (using your standard mailing service like Gmail or Outlook), as it’s not possible to submit a ticket directly through LuckyMax Casino. Still, that’s hardly something one would call an issue!

Mobile casino

Admit it – you’re reading this from your phone, aren’t you? No, we didn’t change the text to display differently from your phone, we just guessed because most people engage with online gambling via their mobile devices. LuckyMax Casino’s owners are just as aware of this as we are, which is why they’ve prepared a fully functional mobile app that works great on both Android and iOS devices.

You won’t need to download any files to make this app work – simply opening the site through your browser will be enough to load it. With that said, if you’re using Chrome on an Android or Windows Phone device, you can choose to also install a Chromium version of the app. We won’t recommend that, though, as it’s functionally identical to what you’d find in your browser already. If you want to access it quickly from your homescreen, our advice would be to simply create a shortcut, which is supported by any browser on both Android and Apple phones.