ProntoBet Casino

ProntoBet Casino Review

In stark contrast with its name, ProntoBet isn’t actually a betting site with a side dish of casino games, oh no – it’s a proper online casino without any sports betting options. Of course, we at casinoaustraliaonline.net have always prided ourselves on having a very keen nose for online casinos, and we just couldn’t leave this one pass us by!

As such, we spent days thoroughly evaluating every aspect of ProntoBet, such as the bonuses it offers new and existing players alike, the payment methods you can use there, how safe and legitimate it is, and, of course, whether the games it offers are worth playing at all!

So, is ProntoBet a surprisingly good online casino, or should you get away from it pronto?

Bonuses

Welcome Bonus – 200% Match up to €200

Right off the gate, ProntoBet Casino is proving itself to be a bit controversial in the way it does things, as you’ll either love or hate its welcome bonus depending on what type of player you are. If you’re the kind that generally makes smaller deposits (under €100), then this will be one of the best bonuses you can find, as it’s going to match your contribution by a whopping 200%!

However, if you’re a high roller that enjoys placing much bigger bets, then the low maximum bonus of €200 is really going to sting. While there is still nothing that can prevent you from depositing even €1,000 if you want, only the first €100 will receive a bonus, which we know can be a deal breaker for many.

Either way, once you actually complete your deposit, you’ll need to wager your bonus x30 times in order to withdraw it. One really cool thing that ProntoBet Casino does is add a counter to the sidebar that serves as a visual representation of how many times you’ve wagered your bonus – the closer you get to withdrawing it, the more it fills up. It’s a great idea, and one that we wish we could see at more casinos.

Limited Time Promotions at ProntoBet Casino

While ProntoBet Casino doesn’t really have a welcome package (besides that one deposit bonus), it does have multiple promotions that will be available for only a limited amount of time. Since these promotions are rather temporary, you understand that it’s not really possible to get into them – by the time you sign up they’ll already be different.

However, to give you a general overview, most of them revolve around tournaments or “drops and wins”-type contests. Since most of these promotions usually come from the pokie providers instead of the casino (and as such are universal across most casinos that provide a particular provider’s games), the amount of exclusive bonuses that can only be found at ProntoBet is very low. Still, most players won’t care about that, we feel – they’ll care about whether the bonuses are available, and they certainly are.

Games

It’s worth noting that ProntoBet is still a very small casino as of the time when we’re researching our review. Who knows, maybe in a few years it will have grown into a behemoth that the entire gambling industry revolves around, and in that case we’ll look quite silly, but right now, it really doesn’t have a whole lot to offer.

There are pokies, of course (what online casino can survive without them), as well as a small handful of table games, live games and virtual sports. Those aside, the site is empty, and you won’t find any of the more interesting offerings that many sites have started to provide, such as skill-based pokies or sports betting.

Admittedly, this lack of variety isn’t strictly a bad thing in and of itself. However, we still feel like it’s very important to bring up in order to create accurate expectations about what the site is and isn’t.

Pokies

At first glance, ProntoBet Casino will provide you with an exceptionally big selection of some of the hottest pokies on this site of the ocean – Booming Games, Big Time Gaming, Wazdan, Gamomat and many more well-known names, at least to those who are familiar with the pokie industry. Their presence is very welcome and should certainly be praised!

However, much like many other online casinos, ProntoBet will also feature plenty of pokie providers, like Microgaming and Nolimit City, who have not yet made their games available to an Australian audience. Unlike those other casinos however, who will often hide unplayable games from Australian players in order to streamline their experience, ProntoBet will still let you see 100% of its pokies.

You still won’t be able to play these games, of course – sometimes the title won’t load at all, and other times, it will just display an error message. But having to play trial and error with so many games in order to find out which operators work for us and which don’t is certainly a tall order, and one that’s going to undoubtedly turn off many casual players who just want a casino that works as advertised.

Live casino

Overall, the pokie section of ProntoBet Casino was flawed, but decent. The same can not be said for its live dealer section, which barely even feels like an afterthought. You’ll only be able to enjoy the live rooms of two providers: Ezugi and Vivogaming, and let us tell you, neither name has really set the gambling world on fire so far.

On top of that, both providers will only have three types of games you can play, namely blackjack, baccarat and roulette. If you wanted to experience less popular titles, like sic bo or keno, well, too bad for you. Granted, ProntoBet Casino is very new, so its live section might still grow, but as it is now, it really won’t be able to satisfy anyone but… Well, people who don’t really play live casino.

Deposits & Withdrawals

Our overall impressions of the ProntoBet Casino payment options are quite decent, and in no small part due to just how many of them there are! Once you’re ready to buy chips, you’ll be able to do so via bank transfer, your debit card, a wide amount of e-wallets, even paysafecard. Granted, most of these options aren’t very popular in Australia, but they’re still available, and that’s what counts – having choice.

With that said, though, we do have a few small criticisms. For starters: while crypto coins are available for both deposits and withdrawals, the diversity of options isn’t nearly as great as the variety in flat payment methods. Second – the casino will not accept Australian dollars, meaning that you’ll need to place a deposit in euro if you wish to engage in it. Last, but certainly not least, the minimum withdrawal amount (€50) is ridiculously high.

Withdrawal time

Trust us, we get it – you want to withdraw as quickly as you want, don’t you? However, a quick withdrawal isn’t always the best option. By choosing to withdraw into your bank account (either via direct bank transfer or a withdrawal into your bank card) you might need to wait up to a week for your withdrawal to complete, but your money will be far more readily available.

But what if you really, really don’t want to wait? Well, in that case, you should settle for an alternative method, like crypto or an e-wallet. Those methods will send your money to a dedicated “wallet” that you can use to shop online at stores supporting it, so while it’s less convenient than just getting cash, at least you’ll get your winnings within hours of it being dispatched.

VIP Program

As far as we can tell, ProntoBet Casino doesn’t really have a dedicated VIP program to its name. However, it still offers a little benefit to long-time players in the form of a daily cashback. Here’s how it works: Let’s imagine that you wager, let’s say, €20, and then through a string of awful luck end up losing all of it within the very same day. Bummer, right?

Well, if you contact ProntoBet Casino within that day, you’ll get 10% of that back, so €2 – not much, but enough to last you a few more bets and maybe turn your luck around. This cashback will be credited to your real money balance, so there aren’t any wagering requirements tied to it. However, winnings gained from wagers made with that cashback are limited to €2,000, so keep that in mind and make sure to withdraw before you reach that point.

Tthis isn’t exactly what many players are hoping for when it comes to a VIP program, as it doesn’t really feel very VIP – but it’s still a nice little bonus to have in a casino that’s mostly devoid of them.

Tournaments

Unfortunately, ProntoBet Casino doesn’t have any dedicated tournaments – it doesn’t have a page for them, nor any that are exclusive to the casino. If you’re a big fan of competing against others at pokies and climbing leaderboards, then that will undoubtedly be rather disappointing to learn.

However, there is a tiny bit of consolation: ProntoBet Casino still hosts a few tournament-esque casino promotions, like Drops & Wins. Granted, these promotions aren’t exclusive to ProntoBet and can be found at many other casinos that host these pokies. However, it’s at least better than nothing for players who can’t stomach not having any tournaments to partake in.

Verification

In order to comply with international money laundering regulations, ProntoBet Casino is required to verify the identity of any player who seeks to withdraw their winnings from their site – and yes, that includes you, should you be lucky enough to win! But how can you prove that you’re just a gambler and not a bad guy looking to launder money? Well, to do that, you’ll need to provide documents proving the following details about yourself:

• Full Name
• Gender
• Date of birth
• Full address
• Country of residence
• Email address
• Phone number

Luckily, most of these are extremely easy to prove – in fact, chances are you have already verified your e-mail address and/or phone number when you signed up for the casino. As for the rest, a good majority of them can be proven via a simple document of identification, like your passport, ID card or driver’s license. That just leaves your address, which can be proven by something as simple as a utility bill or delivery receipt.

Is ProntoBet Casino Legit & safe?

It is exceptionally important not just for you, but for any aspiring online gamblers, to double-check the legitimacy of any casino that you play at. If you end up playing at an illegitimate site, then it doesn’t matter how much you win, you’ll never be allowed to withdraw. But how can you verify a casino’s legitimacy?

Sadly, there isn’t one surefire way to do so, but you can always make an educated assumption based on a few factors. One of the most important ones is whether the casino holds a license from a proper gambling regulator, and in the case of ProntoBet, it sure does! The casino holds is licensed by the Curacao Gambling Authority, who will keep it accountable in case of reported transgressions.

Another important element to note is the site’s reputation, but since ProntoBet Casino is such a new casino as of the time of our review, we haven’t found almost any feedback from ordinary players (as opposed to professional reviewers). As such, we are unable to make a full judgment, but as things stand right now, there is no serious reason to assume ProntoBet is illegitimate.

Customer support

If you end up experiencing some issues with ProntoBet Casino (for example, if your deposit isn’t being reflected into your account), or if you simply have some questions about the site, then there’s no better people to contact than… Well, the team behind ProntoBet themselves, of course!

There are two ways you can go about this – the faster and, perhaps, more convenient one is to write them via live chat. There is a “Live Chat” button in the bottom right corner of every page, and by simply selecting it, you’ll be connected to a support representative and can explain the problem in real time. If this isn’t a good option for you, then you can also send them an e-mail, but be aware that the response time is significantly slower (up to 24 hours).

Mobile casino

Fans of mobile gambling need not worry – ProntoBet Casino offers a great mobile casino option that will give you access to all of its games and features at the palm of your hand. You don’t even need to download any casino apps in order to play on your phone or tablet, as simply opening the site through your mobile browser will activate the mobile version.

For the most part, our testing didn’t find anything wrong with it – its interface is very straightforward and taking the unique orientation and size of mobile devices in mind, its features are complete (or about as complete as they are in the desktop version), and we didn’t spot any missing games. However, we did notice that some pages loaded a bit slowly, which was odd given that the site’s interface isn’t particularly heavy. Hopefully this was just a temporary issue that has since been resolved, but even if it hasn’t, it’s not the end of the world.