Realz Casino

Realz Casino Review

We have to get Realz with you – there are a ton of online casino sites available to Australians. Hell, our site is full of them! Which means that every new site throwing its hat into the ring must try its very best to leave an impression on Aussie players. They need to offer not just a great selection of games and bonuses, but also the kind of trustworthiness that makes players comfortable making big deposits there.

Does Realz Casino succeed on both counts? To find out, we decided to leave no stone unturned, spending many hours exploring every inch of its virtual hall so that we can give you the Realz Dealz (ugh, sorry about that). Is this a trustworthy casino for Aussie players, or should you move on Realz fast?

Bonuses

Welcome Bonus – 150% Match up to AU$1,500 + 50 Free Spins

If you want to spin some Realz, you’ll need to make a deposit – and the first time you do that, the casino will give you a big bonus! This is known as a Welcome Bonus, and it does precisely what you think: it welcomes players into the site’s virtual halls by giving them some bonus cash. Specifically, you’ll receive bonuses for your first, second, and third deposits here, but for now, let’s just focus on what you’d get from the first one.

If you put down at least AU$30, you’ll receive a 150% match up to AU$1,500, which is a great deal. It means that, if you were to deposit AU$100, you’ll receive AU$150 in bonus cash for a total of AU$250 to play with. Far less impressive are the free spins, which are just 50, but that’s okay. Even 50 is better than 0, right?

But this isn’t free money: you can use it to play, but if you want to withdraw it, you’ll have to wager it a set amount of times. Specifically, the match bonus will have to be played through x35 times, and your free spins winnings – x40 times. These are pretty standard wagering requirements which remain universal throughout most of Realz’s bonuses.

Additional Welcome Bonuses

Like we mentioned earlier, you’ll get access not just to a single welcome bonus, but to an entire welcome package spanning your first three deposits. We already mentioned the first deposit bonus, but what about the rest? Well, the second time you put money down, you’ll receive a 50% match up to AU$1,000 – a significant downgrade in both the match percentage and the maximum amount you can receive. As for free spins, they remain at 50.

The third deposit bonus is almost the same: you’re still getting 50 free spins and a 50% match, but this time, up to AU$1,500, meaning that a bigger deposit will carry a bigger reward. Both of those bonuses will also have the same wagering requirements, which are x35 for the bonus cash and x40 for the winnings from your free spins. If you ask us, those spins are the real treat here, especially for people putting down smaller amounts.

Reload Promotions at Realz Casino

Realz Casino has three distinct bonuses as part of its welcome package, but each can only be redeemed once. So, what ae you supposed to do once you’ve claimed all of them? The answer, of course, lies in the reload bonuses, which will refresh periodically (in Realz’s case, once a week), letting you keep claiming them over and over again for as long as you’re a player at this casino.

There are three offers to consider. The first will give you 50 free spins if you deposit at least AU$30 – simple and to the point! The second, available during the weekend, will give you a 50% match up to AU$1,050 for a deposit of at least AU$30, but if you instead put down at least AU$75, you’ll snatch up an additional 50 free spins on top of the match bonus. The final offer is only available if you put down some crypto – a deposit of at least 75 USDT during the weekend will net you a 75% match up to 750 USDT and 100 free spins on top of that.

These three are the main reload offers we expect most players will be relying on, but they’re far from the only ones. You can also take advantage of limited time offers (seasonal bonuses that will shift with time), as well as some cashbacks that we’ll explore more when we talk about Realz’s VIP program. Overall though, the offerings here are numerous and generous, and we expect most players to be quite happy with them.

Games

Yes, yes, Realz’s bonuses are pretty decent – big deal! What actually matters here are the games, not the bonuses! You get bonuses to play games, right? And luckily, Realz has no shortage of those in any category. Whether you’re looking for pokies, live casino or just normal table games, chances are pretty high you’ll find it here – and trust us, that’s not something we say about just any Aussie casino!

We’ll discuss the pokies and live dealer section later in their own section, but for now, let’s focus on the remaining offerings, of which there are a lot. If you’re looking for instant win games like Plinko or Crossy Road, then you’re in luck, as the site has over a hundred of those to offer. If instead you’d like to try your hand at sports betting, that’s available too! You can even find scratch cards! The only things missing are gambling activities that are rarely found at Australian casinos anyway, like bingo and competitive poker.

Pokies

Most Aussie casinos don’t have the greatest collections of games due to many companies not wanting to deal with our messy gambling laws – something which we can’t blame them for. The result is that the available pool of titles here is much smaller compared to what you’d find at an international casino, yet even so, Realz has somehow managed to make it work by stuffing its pokies section with every single game it could get its hands on.

Are you looking for pokies from big companies like Pragmatic Play and BGaming? Yep, they’re all here! Do you prefer discovering hidden gems like Ruby Play and Netgaming instead? Those are here too. Granted, you won’t find anything that isn’t available at other Aussie casinos (like NetEnt games), but so what? What’s already here will keep you busy for years! Try one new game a day, and you’ll have more than enough to last you a decade! Trust us, you won’t feel like anything here is missing.

Live casino

Simiar to Realz’s pokie section, its live dealer section is pretty great and chock-full of different games across multiple rooms by several different providers. The main one is Pragmatic Live, which should be no surprise given that they’re the biggest live gambling provider in Australia. The vast majority of the live dealer rooms at Realz Casino will be offered by them, with only a few exceptions.

Those will be mostly by smaller companies like Atmosfera, and pretty much exclusively for the big games (like blackjack and baccarat). If you want to play something smaller, like craps, you’ll need to trust Pragmatic, but that’s okay. Pragmatic Live is a market leader for a reason, and it offers no shortage of different games under its umbrella. You can even play live game shows there,a nd while the selection won’t be anywhere near as impressive as what you’d find at casinos supporting Evolution Gaming, it’ll still be plentiful.

Deposits & Withdrawals

When you set foot at a physical casino, the first thing you’d do is buy some chips that you can then start betting with. Naturally! But when you’re doing the same at an online casino, well, things become a little more complicated. You can’t just step forward to the front desk, slam down a wad of cash, and then demand your precious chips: you need to use an online payment method to purchase them digitally. Luckily, Realz Casino supports quite a few different types.

For starters, you can use your credit card (MasterCard only for deposits, MasterCard and Visa for withdrawals) – no surprise there. But you can also use a bunch of e-wallets, like Mifinity, Skrill, or Neteller, which is pretty cool. Pre-paid vouchers (like Neosurf and Paysafecard) are also present, and if you’re a fan of crypto, you can deposit and withdraw via a bunch of alternative currencies. Among those are not just the popular ones (like Bitcoin), but also a few less commonly used ones (like Ripple). Overall, it’s not a terrible selection at all!

Withdrawal time

Yay, you won! So, that means you get to just withdraw your winnings and go on a big spending trip, right? Not so fast! Although depositing funds at Realz is a quick and easy process, withdrawing them is a whole another ballgame. Not only will you need to verify your identity (which we’ve spoken about in more detail just a bit below), but you’ll also have to wait at least 3 days for the withdrawal request to be processed before it’s actually fulfilled.

And even after the money is on its way, it won’t necessarily get into your account instantly. Sure, some payment options are so fast they’ll process the transaction as soon as it has been made: those include e-wallets like Neteller and crypto like Litecoin. On the flipside, credit cards like MasterCard can take 3-5 days to finalize the transaction, while bank transfer can take up to a whopping 10 days! So don’t set the table just yet!

VIP Program

Look, Realz Casino’s bonuses are pretty great, but when you’ve been a member for long enough, you’ll eventually grow tired of the same old reload offers. You’ll want some more permanent perks, something to show you’re a true VIP! Well, the site does have its own loyalty program, one that will allow you to accumulate points as you play, raise your player level, and eventually, unlock permanent upgrades to your account. The problem is, it absolutely blows.

Realz’s VIP program only has 5 levels in it, which means that you’ll need to play through hundreds of thousands of dollars (potentially over many years) before you can get even halfway through the program. That halfway point is where you unlock most of the features, such as a small (5% for starters) cashback… and frankly, it’s a disappointing culmination of all your hard work and effort. We certainly wish that there were more levels you could reach earlier, and more importantly, that the rewards you get from them, are genuinely worthwhile.

Tournaments

As we explained earlier in our review, Realz’s pokies are one of its best sections – which is saying a lot considering how good the site is as a whole! Considering this, it’s no wonder that you’ll find loads of tournaments here as well, particularly regular tourneys that will recur periodically. Some will take a week, others a whole month, but when a tournament ends, you can be sure that another one will start immediately after it, or at least very shortly.

What’s more, these races aren’t just for pokies. You can also compete in tournaments for live casino and sports betting, which is extremely rare and extremely cool to see here. Granted, these tourneys will be much rarer than the ones for pokies, since they don’t recur periodically, but chances are you’ll be able to find one or both whenever you sign up for the site. So if that’s something you’re interested in, fear not, odds are you won’t need to wait too long for the opportunity!

Verification

Every single online casino in the world, whether legitimate or not, will make you verify your identity as soon as you’re ready to make your first withdrawal – yes, even many sites which promise you they won’t. Why? Well, because if they don’t, they’d be breaking international money laundering regulations, and payment processors (companies like MasterCard which make sure your money makes it into the casino’s pockets, and vice versa) tend to frown upon that. And trust us, no casino wants to be left without options for accepting deposits.

Realz Casino doesn’t try to pretend like its withdrawal procedures are verification-free by any means – the existence of the process, and what precisely it entails, is described very thoroughly in the Terms & Conditions. When you make your first withdrawal request, the casino will ask you for some personal information such as your real name, your address, and so on. After that, you’ll need to prove these details with the appropriate documentation, like a driver’s license or a utility bill with your address on it. When all has been cleared up, you’ll be able to withdraw like normal. Don’t worry if this sounds annoying or like it’s too much – you’ll only ever have to deal with it once. Subsequent withdrawals are verification-free.

Is Realz Casino Legit & safe?

Brand new readers here at CasinoAustraliaOnline might be a bit lost when it comes to what makes a casino site trustworthy, but our loyal audience should already know! The safe casinos typically have their company owner and license listed in the footer of the site, which means that you can easily verify not only who owns the casino, but also which authority is regulating them (whether that’s the UK, Germany, or an offshore regulator like Curacao). Easy and straightforward!

Well, it is in most cases. With Realz, things are actually a touch more complicated, because although this information isn’t listed in the footer, the casino does, in fact have a license… it’s just not a very strong one. Indeed, after some investigation, we were able to discover that Realz is owned by Dreamline Ventures, a fairly prolific casino with a license from Tobique. Granted, having a Tobique license is better than having none, but it’s also considered weaker compared to even other offshore licences, like Anjouan. As such, whether you trust it (and, by extension, Realz) to treat you well in the event of a dispute is up to you.

Customer support

Let’s just say that you’ve ended up in a pickle. It could be a small pickle, like your favourite pokie suddenly refusing to accept your wagers, or a straight-up cucumber, like your withdrawal request being denied with no way to receive the money owed to you. Either way, the solution is typically to contact the support team and ask for help, and in the case of Realz, you have two ways to do that: via live chat or via email. And trust us, one is certainly better than the other.

Although most players prefer to communicate via live chat, here such an attempt will lead to nothing but heartbreak. The agent we were connected with replied very slowly and typically with generic responses that didn’t actually address the inquiries in a meaningful way. Alas, this is a common experience when it comes to Dreamline Ventures (the owners of Realz). Our attempt to reach out over email went better, but not significantly so. This casino’s weak support team is one of the worst things about it, and a clear area that needs improvement.

Mobile casino

Most Aussies tend to spin reels on their mobile devices instead of on their computers. Maybe that’s because we’re used to gambling outside instead of at home, or perhaps it’s purely out of convenience, but whatever the case may be, most casino traffic is Australia is sent through mobile devices. As such, every casino site needs to be optimized to perfection to work on mobile, and while Realz isn’t perfect in that regard, it’s also not bad. It won’t have a dedicated app you can download and use that way, with the casino instead requiring you to access its site through your mobile browser – and that could prove a bit much for older devices, since it’s a little bit heavier.