RoyalSpin Casino

RoyalSpin Casino Review

If we got a cent for every casino we reviewed with the word “Royal” or “Spin” in its name, we’d probably have enough coins to spin our favorite pokies for quite a while! These are two of the most overused words in gambling, and we suppose it was only a matter of time until someone combined them… Even though we can’t speak for their creativity.

Still, a name is only a very small part of the casino’s image! What matters far more are its games, bonus features, extras and, of course, safety! As such, we decided to dive deep into RoyalSpin, examine all of these aspects and write down all of our thoughts in a long, comprehensive review. And oh look, you’re reading this review right now! What luck!

So, is RoyalSpin Casino just as boring and uncreative as its name, or is there a casino hiding in there that’s truly worthy of kings?

Bonuses

Welcome Bonus – 300% Match Bonus up to AU$450 + 100 Free Spins

Good bonuses get people through the door in online casino. That’s not speculation, that’s just facts – and yet, far too many online casinos will skimp out on these bonuses, seemingly not realizing their monumental importance. Well, RoyalSpin isn’t among them, as they’re throwing in a staggering 300% match bonus to anyone who makes their first deposit.

Granted, the maximum bonus you can get is a bit on the lower side, at only AU$450, but that’s understandable. Given the fact that most players will generally not deposit a huge sum their first time at a casino, a higher match percentage is far more important than a higher maximum bonus. And hey, if you still don’t feel it’s enough, the site will also throw in 100 free spins!

It’s important to note that these bonuses (both the match bonus and the winnings from the free spins) will need to be wagered x35 times before they can be withdrawn. While this wagering requirement is fairly standard, it’s still something that’s worth keeping in mind before you commit to the bonus.

Additional Welcome Bonuses – Up to AU$1,050

What, you thought you’d get away with just one welcome bonus? RoyalSpin Casino will actually grant you four in total, for each of your first four deposits! We already discussed what you’ll be receiving for your first bonus, but here’s what you’ll snatch up for the other three:

As you can see, while the second deposit bonus is worse than the first one, and the third has the smallest match percentage of them all, the fourth is absolutely worth the wait! Who would say no to a 400% match bonus and 100 spins to boot?

You won’t need to use any bonus codes to obtain these bonuses, you’ll just need to cover the minimum deposit of AU$30. On top of that, just like with the first deposit bonus, you’ll need to wager your winnings x35 times before you can withdraw them.

Reload Promotions

Even the most generous welcome bonuses come to an end sooner or later – but don’t let that stop you! At RoyalSpin Casino, you can get your hands on a few reload bonuses that you can claim every week, as many times as you want. Once you use them, they “reload” and are ready to be claimed again. How nice is that?

We won’t go into all of the details of these promotions here, but it’s still important to mention a few – like the Tuesday free spins, which will net you up to a whopping 350 spins, depending on how much you deposit. The weekly reload bonus, which you can get on the other days of the work week, will grant you a 60% match up to AU$450 and 40 free spins, but we’d advise you to wait until the weekend so you can claim an 80% match and 60 spins instead.

These promotions are subject to change, so we can’t guarantee that they’ll be at the casino once you visit it (or if they are, that they’ll look exactly the same). As such, be sure to closely check out the site’s promotions page before signing up!

Games

Our overall impressions of RoyalSpin Casino’s games are positive, although not without a few caveats. To start off with the positives, you’ll find a great diversity of games here from a ton of different providers. Beyond the obligatry pokies, you’ll also find a live casino section, plenty of table games, Aviator games, even some skill-based pokies! These categories are well implemented into the overall design of the site, which makes it easy for even new players to quickly find what they’re looking for.

However, it’s important to keep in mind that this is a casino, and as such you won’t really find many non-casino activities around. This may sound like a ridiculous statement, but it’s not unusual for casino sites to offer features like sports betting, lotteries or bingo. You won’t find any of that here, just casino games. It’s not something that’s strictly bad, or that we’ll hold against the casino – just a fact that’s important to mention for the sake of setting appropriate expectations.

Pokies

All things considered, we were atually very happy with the pokies available at RoyalSpin Casino! There are a very decent number of them (well over 2,000), and they come from a wide variety of providers. Big names like BGaming and Tom Horn are leading the popularity charts, but they’re far from the only ones here. Whether you like the really big pokies everyone is playing or prefer to experiment with new or unknown pokies, the casino has you covered.

The only negative thing that we can bring up is that some of the providers that are available here have not made their games available in Australia (such as NetEnt). You’ll still see them in the menu, but you won’t be able to actually play any of their games once you click on them. While not many of the providers here are like this, it can get annoying to stumble upon them when you’re just trying to spin some reels. They should have been hidden from view for Australians – a measure that many other casinos have implemented.

Live casino

Despite the great selection of pokies, the live casino section isn’t that great. You’ll only come across a very small amount of rooms, and most of them for roulette and blackjack. Granted, this isn’t a problem that is exclusive to RoyalSpin Casino, but it’s especially bad here when games such as Sic bo and Dragon Tiger have 8 rooms. Not 8 rooms per game. Total. For all games that are not blackjack, roulette or baccarat. It’s ridiculous.

The diversity of providers isn’t great, either. Most rooms are operated by LuckyStreak or Atmosfera, which aren’t terrible, but are a far cry from the best in the business, like Pragmatic Live. While the live casino section will absolutely serve as a passable distraction, it won’t satisfy the needs of anyone with a more intimate interest in these types of games.

Deposits & Withdrawals

The payment options of RoyalSpin Casino are… Weird. That’s not to say that they’re poor, in that they’re insufficient, they’re just… Odd. For example, have you ever seen an online casino that accepts Neteller, but not Skrill? We hadn’t until now! They’re the same company! Or how about a casino that supports crypto, but only for withdrawals? Once you have the crypto wallets set up, it doesn’t matter whether you accept money or send it!

With that said, there is something about RoyalSpin Casino that we absolutely didn’t like, and is worth addressing: the fact that it has no set minimum for withdrawals. This should be a good thing, because it should mean that you can withdraw whatever you want at any point. But realistically, it doesn’t work that way, and any requests that are deemed to be “too small” will be rejected. What constitutes as “too small”? Who knows! AU$100 could be “too small” for all we know! We asked the support team and were never given a solid response.

Withdrawal time

As mentioned earlier, most deposit methods are not available for withdrawal, and many payment options at RoyalSpin may only be used for withdrawals. In practical terms, it means that you can withdraw using your bank card, bank transfer, crypto, AstroPay and MuchBetter. But which of these options will be the fastest?

The answer is “crypto”, of course. Even slower cryptos, like Bitcoin, won’t take more than an hour to arrive in your account after they’ve been dispatched. If crypto’s a no-go, your second alternative are AstroPay and MuchBetter, which will take about the same time. If you have no other choice, or just want the convenience, withdrawing via your card is also good, but be prepared to wait 3-5 days for that withdrawal to complete. We would avoid bank transfer if possible, as it can take as long as two weeks to fully process, and nobody has that kind of time!

VIP Program

If you’re an existing player looking to be rewarded with something a bit more than just reload promotions, then you might enjoy RoyalSpin Casino’s VIP program. Here’s how it works: for every AU$0.15 you wager on pokies with real money you’ll snatch up 1 point. Collect enough points, and you’ll “level up”, unlocking bonuses and perks, like a weekly cashback or higher maximum withdrawal limits.

The problem, as it usually is with these kinds of programs, stems from the fact that leveling up is way too hard. Just as an example, you need 15,000 points to just level up from lvl 1 to lvl 2 – that’s AU$2,250 placed in real money bets! And if you want to reach the very top, that will require 4.5 million points, or AU$675,000 in bets! Not the most we’ve seen demanded by one of these programs, but still enough to buy a house!

Tournaments

Most online casinos nowadays have at least some form of pokie tournaments, and that includes RoyalSpin Casino… But don’t expect it to be anything special. At any point, there will be just one tournament active, and – as far as we can tell – usually with fairly small rewards. The active tournament as of the time of writing only has 20 prizes, with the top one being AU$1,200 in bonuses. It’s not that great for something so competitive.

RoyalSpin also features bigger and longer-lasting tournaments, but usually as part of temporary promotions, like “Drops & Wins”. Those will give you a better chance of actually winning something (even if you don’t score in the top 20), but they’re also much less regular than the standard competitions.

Verification

If you want to withdraw anything from RoyalSpin Casino, first you’ll need to verify your identity. Trust us, the casino isn’t doing it to spite you, they’re just compliant with international regulations that seek to prevent money laundering. All you need to do is provide a few basic documents, and you’re good to go!

So, what documents are these? First, you’ll need a form of photo ID, like your passport or your driver’s license. After that, you’ll need a document that proves your current address, something as simple as a delivery receipt or utility bill will do. Finally, you’ll need something that proves you own the payment method you used to deposit. This will depend on the method you used, and the casino’s staff can tell you how you can verify each one.

Once you have procured all documents, just scan them or take pictures and then e-mail them to the casino’s staff! If everything is order, your account will be verified and you’ll be good to go… But be aware that if something is off, or your information can’t be verified, you may need to submit additional documents.

Is RoyalSpin Casino Legit & safe?

Every online casino needs to have a license from a certified gaming authority in order to operate. Well… That’s not quite true, it’s not like anyone would bust down their doors and close them if they’re unlicensed. But an authority they’re licensed with can keep oversight on the casino’s activities, which goes a long way towards establishing and maintaining player trust.

RoyalSpin Casino claim to also be licensed, in their case, by Costa Rica. At a glance, this shouldn’t seem too strange, as nearby Curacao is one of the biggest offshore casino license providers. But the thing is, Costa Rica isn’t one at all. They may register a casino on their territory, just like they would any other business, but they don’t actually perform any oversight whatsoever. RoyalSpin could, theoretically, be the single most corrupt casino site ever created, and it still would retain a Costa Rica registration.

As such, we are unable to confirm that RoyalSpin Casino is legitimate and safe for users. While there are some casinos that remain unlicensed, yet still have proven themselves trustworthy over a long period of time, RoyalSpin is very new. And until it proves itself over the next few years, we just don’t feel comfortable calling it “safe”.

Customer support

If you’re experiencing issues with RoyalSpin Casino, or simply have some questions about it that we haven’t already answered in our review, it’s best to take it straight to the source. Luckily, contacting them is easy: a chat window is open by default on any page of the casino that you visit. Simply click or tap it, type your message into it, and it’ll be sent to the staff. Once a staff member sees it, they’ll connect and start chatting with you until the problem is solved. Easy!

If you don’t want to chat in real time with anyone, then your only remaining option is to write them via e-mail. Unfortunately, the casino does not currently support calling them from your phone, which leaves live chat as the only real-time communication method. Still, e-mailing them isn’t so bad, and you should receive a response within 24 hours.

Mobile casino

Many modern online casinos are created for mobile first and desktop computers second, and RoyalSpin is no exception. The interface of the site feels a little barren on a large monitor, but when examined on the smaller screen of a mobile device, it works surprisingly well, with all of the elements coming into place just right. So the designers definitely deserve props for that!

If you want to experience the site on the go, you don’t need to download any external apps – simply opening the domain on your mobile browser (like Safari or Chrome) will give you the best version of the casino. From there, you can log into an account (or make one if you haven’t already) and access the bonuses, deposits, and, of course, what you’re here for: the games!