Slots City Casino

Slots City Casino Review

Let’s be honest – the most popular online casino activity out there is pokies, and it’s not even particularly close. Yes, in physical casinos, the gap between table games and pokies is a little bit closer (at least in regular casinos, pokie parlors notwithstanding), but online, the vast majority of people who sign up for a casino site do so for the pokies.

Slots City Casino has decided to trim the fat and say “screw it, we’re only going to focus on pokies here!” And you know what? We like the idea! Too many casinos fail by trying to be jacks of all trades and masters of none, only to end up biting off far too much than they can chew. As such, a casino site that positions itself as the master of pokies is very welcome, but the question remains: can it pull that off as advertised?

Let’s find out together in this thorough, comprehensive review of Slots City Casino’s many features!

Bonuses

Welcome Bonus – Up to 150% Match and 100 Free Spins

Before we really dig our teeth into Slots City Casino’s many bonus offerings, it’s very important to make two things clear. First, this casino does not work with Australian dollars – while it accepts players from Australia, those players may only deposit via Canadian dollars, which are close enough to AU$ in terms of value, but it’s still important to take note of this.

The second thing is that the casino effectively has 3 different bonuses for every “tier” of its welcome bonus. You can grab 5 different bonuses in total over your first 5 deposits, but what those bonuses will be will depend on the size of your deposits. The bigger your deposit, the better each bonus you can claim will be.

Confused? Well, let’s clear up the fog with a practical example: the first deposit bonus. If you deposit at least C$20 the first time you’re buying chips, you’ll receive a 100% match and 25 free spins – a reasonable enough bonus, if nothing special. But if you boost your first deposit to C$50, your bonus will increase to a 125% match and 50 free spin. Same goes if you deposit C$100 or more – now you’ll claim a 150% match and 100 free spins. As such, regular players can claim a more modest bonus while high rollers will be rewarded appropriately.

The maximum bonus you can receive from this first deposit is C$500, and once you claim it, you’ll need to wager it x40 times. While this is higher than average (we’re used to seeing wagering requirements in the x30-x35 range), it’s hard to get too upset considering how customizable the bonus is. If you actually want to withdraw it, it’s in your best interest to go for a smaller deposit, as opposed to the bigger ones that will just give you more funds to play with.

Additional Welcome Bonuses

As mentioned earlier, every bonus that’s part of Slots City Casino’s welcome package comes with 3 different tiers, depending on how much you deposit. We already went through the first deposit bonus, but what awaits you for the next four you make? Well, the exact same thing, actually!

Indeed – most welcome packages tend to get progressively worse with each subsequent bonus. If the first deposit gives you, say, 150% match, the second deposit might just bring you half that. Slots City Casino has decided to forego this notion, and all 5 of its welcome offers are exactly the same. Whether you deposit for the first, second or fifth time, you will always receive a 100% match + 25 spins if you deposit C$20, a 125% match + 50 spins if you deposit C$50, and a 150% match + 100 spins if you deposit C$100.

Realistically speaking, the only thing that changes is the game that you’ll be able to use your free spins on, as each deposit will be tied to a different game. Everything else (including the wagering requirements and T&C) is the same. We have to say, this is extremely unique, but also really cool. It’s sort of a way to make your own welcome package based on your needs and preferences, and we find the idea to be well worth praising!

Reload Promotions at Slots City Casino

Besides its fantastic welcome bonus, Slots City Casino also offers a plethora of reload and limited time bonuses. Some of them will be seasonal and will only be available for a certain period of time, while others will be around year-long for you and can be redeemed at any point.

Sadly, we aren’t able to go too in-depth into these promotions – after all, some of them are mere days away from expiring as we type these very words, so they won’t even be around by the time we publish this review, let alone by the time you read it!

Still, suffice to say that we felt very enthusiastic about the promos on display, and while it’s entirely possible that what replaces them soon won’t be as good, it’s also likely that promotions just as good (or better) are right around the corner!

Games

Slots City Casino has made it no secret that its primary focus falls on, well, slots – or pokies, as we call them in the land down under. But while that’s very true (and we’ll get more into them in a bit), it’s also true that the site has included multiple additional offerings to round out their package.

Granted, it’s overall less than many other casinos will have: you won’t find any sports betting, bingo, skill-based pokies/crash games, crypto titles or anything of the sort. However, you’ll still find table games and a pretty decent live section here, and while it’s obvious that they’re considered more aftethoughts than the main event, it’s also clear that players who wish for a small reprieve from spinning reels can find just that without leaving the site.

Pokies

While Slots City is a Canadian online casino (something that it’s very happy to tell you), it’s not particularly picky over who gets to play there. In fact, it even encourages users to use a VPN in order to get the most out of the site – which is a bit of a legal gray area, but hey, we’re here to report the facts, not to make moral judgments (most of the time).

So, what does this mean, realistically? It means that, as an Australian, you will only be able to access a very small amount of Slots City Casino’s gigantic library of over 4,000 games. While many titles will still be perfectly playable as you are (like those by BGaming and Yggdrasil for instance), the same can’t be said for most of the titles on display. You’ll need a VPN for those.

Granted, a lot of casinos crack down on VPN use, and it’s worth commending Slots City for not doing that. However, it’s also worth noting that many players simply don’t like to use third party software to gamble, and their experience at this particular casino will undoubtedly suffer as a result.

Live casino

You know, for a casino that advertises itself as being primarily focused on pokies (to the point where it doesn’t even show any other games on its landing page), it sure has a very wide variety of live casino titles! Hell, we even dare say that it has more live games than some sites that actively promote themselves as being primarily for live players!

The vast majority of live titles available here have been provided by Pragmatic Live, undoubtedly one of the best live casino providers on the market – and it shows! The diversity of titles is insane, including not only the staples (like blackjack and roulette), but also many games that aren’t particularly popular, like andar bahar, dragon tiger, sic bo and even wheel games like Sweet Bonanza.

Deposits & Withdrawals

Sadly, the payment options available at Slots City Casino are the site’s first major hurdle, and for a very simple reason: there simply aren’t enough of them. You’ll only be able to deposit via your bank card or with bank transfer, and if that’s not enough, you’ll also have access to a total of 4 crypto coins. E-wallets like Neteller and pre-paid solutions like Neosurf, as well as alt coins like Ripple or Dogecoin, are not currently supported.

And if that’s not enough, we also have a bone to pick with the limits at the casino. The minimum withdrawal is set to a staggering C$50, which is just far, far higher than it needs to be – if you deposit just C$20 (the minimum deposit allowed) you’ll need to win x2.5 your deposit to withdraw, which is insane. However, if you really manage to win a huge amount, you won’t be able to withdraw it quickly, as withdrawals are limited to a mere C$10,000 per month. While this isn’t a problem that will impact most players, the majority of online casinos offer many times that amount!

Withdrawal time

The different payment methods available for withdrawal at Slots City Casino will each have a different withdrawal time tied to them. Crypto will undoubtedly be the fastest, as even the slowest crypto coins (like Bitcoin) will process any transaction within minutes. In total, including the processing time on the casino’s end, you won’t be waiting more than a few days for your money if you withdraw via crypto.

On the other hand, banks can be slow – very, very slow. A withdrawal to your card can take 3-5 days, and directly to your bank account, up to 10. This means that, while a direct withdrawal in cash is most convenient, it’ll also take about a week to be fully realized.

VIP Program

Unfortunately, Slots City Casino currently doesn’t offer a VIP program. Most online casinos nowadays will have some sort of loyalty initiative in order to encourage players to stick around, but alas, no such luck here! Still, it’s not all doom and gloom: the casino has plenty of bonuses and promotions that change regularly, so even those who have already used up their welcome bonus can find plenty of new offers.

Tournaments

Slots City wouldn’t be a proper “slots casino” without pokie tournaments, wouldn’t you say? Its creators agree, and have included a proper tournaments section where you can compete against other players as you try to ascend the site’s leaderboards! The first two spots will earn actual cash prizes, and as far as we can tell, the tournaments are quite frequent – both of which are very good signs.

However, it’s also worth noting that there will usually be only one tournament available at the time, which is something we don’t really like as much. It means that there will be no choice in prizes or games, and on top of that, all players will be “siphoned” into the same tournament, increasing competition and making it much harder to win. Hopefully in the future Slots City will start hosting multiple tournaments at once and offering more choice.

Verification

Even if you’re primarily using Slots City Casino with a VPN, you’ll still need to verify your true details if you want to withdraw. There’s no going around it – it’s a requirement that stems from the banks that Slots City Casino works with to process withdrawals, which in turn are beholden to international regulations.

But what does that mean for you? Well, the first time you attempt to withdraw, your account will be temporarily frozen until you can provide the following documents:

• Proof of identity – A form of photo ID, like your passport or driver’s license;
• Proof of address – An official document with your name and address on it, like a utility bill
• Proof of payment method ownership – If you deposited via bank account or bank card, you’ll need to prove that you own it (crypto deposits are not verified)

Once you have all the necessary documents you’ll need to e-mail them to the support team of Slots City Casino, who will verify your information. If all is well, your account should be unfrozen and you’ll be able to withdraw and enjoy your winnings!

Is Slots City Casino Legit & safe?

In its footer, the casino has a simple message in big letters: “Slots City is safe”. In all honesty, we found it rather amusing in its bluntness, but is it accurate? Well, we set about investigating it, and the results were encouraging! To start off, the site is fully licensed by the Curacao Gambling Authority, which is always a great sign, even if by itself it isn’t a guarantee.

Moving beyond that, Slots City Casino also seems to have a very good reputation with players, with a lot of positive feedback from regular users who had experiences with it. On top of that, it even offers digital protection of user data (in case it gets hacked), which is extremely rare and very cool to see. As always, we can’t guarantee that any casino we review is 100% safe (there is simply no way to tell), but we can certainly share our honest feelings, and in this case, they’re very optimistic.

Customer support

Just like most things about Slots City Casino, its customer support features are fantastic – no matter what your preferences are, you’ll always be able to connect with the support team and discuss whatever problems or questions you have (as long as they’re related to the site, we can’t confirm that they provide general life advice).

The easiest and most convenient way to contact them is via live chat, which you can access from the bottom of the page. You can also just give them a phone call, as they’re one of the few online casinos that still offers support over the phone (although keep in mind, you’ll need to pay for an international call, as they are Canadian after all). Last, but not least, you can reach out via e-mail, which is a great option if your issue isn’t that urgent and you can wait on a response.

Mobile casino

Who doesn’t like to spin pokies while lounging in bed? Come on now, we’ve all done it once or twice (or more, don’t judge us). And if you share this little indulgence, then you’d be rather pleased to know that Slots City Casino has a fantastic mobile version that you can access directly from your mobile browser, without needing to download any external apps.

This mobile site will let you access anything that you could reach via desktop, including the bonuses, tournaments, support and – what else – the games! As far as we’ve been able to test, the mobile site is optimized fairly well, so even those using slightly older devices shouldn’t experience any issues with it.