Spinfest Casino

Spinfest Casino Review

Let’s face it – playing at an online casino can often feel like attending an extravagant festival! … Well, okay, not really, but a lot of the major elements are very similar: beautiful colors, lots of games and activities, limited-time festivities, and all that with the added extra of also being able to win prizes? Who could possibly resist, right? Well, Spinfest Casino has said the unspoken part and is straight-up advertising itself as a big pokie festival!

But ads don’t always correspond to reality, which is why we’re here! Over the course of many hours, we tested Spinfest quite thoroughly, examining every single aspect of the site under a microscope to determine whether it truly is as festive as claimed. Once we had our conclusions, we wrote down the very review you’re reading now in the hopes of giving you a good idea of what to expect should you choose to sign up – and helping you decide whether you should!

So, is this festival worth celebrating, or should you find an excuse to stay home instead?

Bonuses

Welcome Bonus – 100% Match up to AU$750 + 200 Free Spins + 1 Bonus Crab

The welcome bonus will be, at least for some players, the very thing that convinces them to sign up for a particular online casino – and as such, it really has to be fantastic and offer a comprehensive package. Sadly, depending on what you’re looking for, Spinfest Casino’s welcome offer won’t necessarily do that for you, which would undoubtedly lead to disappointment.

Specifically’s the cash bonus (100% match up to AU$750) is extremely small by most casinos’ standards. As you can see on our site, the vast majority of casinos we’ve reviewed offer either a much bigger match percentage (like 150% for the welcome offer) or, more commonly, a significantly bigger cash limit, typically of at least 4 digits. Giving you only up to AU$750 for the best bonus on the site is ridiculous.

With that said, the silver lining here 100% comes from the free spins: with a minimum deposit of at least AU$30, you’ll also receive 200 free spins (in batches of 20 over 10 days), as well as 1 free spin on the Bonus Crab game which has guaranteed prizes. That’s certainly going to sweeten the deal for people who were going to make a smaller deposit anyway. But keep in mind that the free spins have a hefty wagering requirement of x40, much higher than the x35 that the cash bonus carries!

Reload Promotions at Spinfest Casino

Good or bad, every welcome bonus is only good for one use before vanishing into the void, never to be found again! Not to worry, though: Spinfest has plenty of reload offers that, true to their name, will refresh every time they’re used up, allowing you to claim them indefinitely as long as you remain compliant with their conditions.

A smaller deposit of AU$30 will grant you 50 free spins, which you’ll have 10 days to spin through and then wager the winnings from them x40 times. On the other hand, if you decide to deposit at least AU$75, you can get not only the 50 free spins, but an additional 50% match up to AU$1,050 – a far bigger and more reasonable sum than what the welcome bonus offered, even if the match percentage itself is significantly lower.

Finally, Spinfest Casino offers two distinct cashback bonuses. One of them is restricted only to players who advance sufficiently in the VIP program (so we’ll discuss it a little later), but the other can be accessed by everyone and concerns the live casino section. It’s quite generous too: every week, 25% of all your live casino losses from the previous week will be given back to you so you can try your luck again. Keep in mind that the minimum cashback is AU$10, and the maximum – AU$300.

Games

But forget about the bonuses, they aren’t what truly matters here at Spinfest – or any other online casino, for that matter! You sign up for the games, and if those aren’t up to snuff, then it doesn’t really matter how many amazing features and bonuses the site has! Luckily, this won’t be a problem at this casino, as its games section is extremely impressive!

Not only will you gain access to literally thousands upon thousands of pokies and live dealer titles, but you’ll also find a full-fledged sports section – which isn’t something every Australian online casino can boast about! And if sports aren’t your thing, but you’d still like to wager on something a little different, you’ll still have access to crash (or instant win) games like Aviator or Plinko tucked in their own section of the site.

Pokies

If you’re a fan of spinning reels, then you should be pretty happy with the offerings available here! Admittedly, many online casinos aimed at Aussies tend to skimp on the number of pokies due to a lot of companies (such as NetEnt for example) not wanting to operate in our market – but Spinfest Casino seems to have compensated for that by pretty much gathering the games of every single provider that does operate here!

The amount of games truly is astonishing, and it’s easy to assume that most of them are really poor (or otherwise “filler” games, there to just fill up the numbers instead of provide an enjoyable experience). That isn’t the case, and the providers Spinfest has gathered up here are of a very high quality: Play’N GO, BGaming, Hacksaw Gaming, Evoplay, MrSlotty, and many more notable providers can all be found within Spinfest’s virtual halls! If you’re a new gambler, then relying on brand names won’t be very useful to you – instead, you can use the various categories that Spinfest Casino has created which sort the games out by theme or feature.

Live casino

The live dealer offerings of Spinfest are just as good as their pokies, if not better! First off, it’s important to point out the wide diversity of live content available here – sure, every casino site has blackjack and roulette, and most of them will also have stuff like baccarat or live game shows. But Spinfest boasts a wide assortment of less commonly found games like craps, sic bo, andar bahar, etc. This is due to the fact that the main providers for this casino are Evolution Gaming and Pragmatic Live, which are known for their vast collections of live games.

Just like with the pokies, if you aren’t sure where to start you can easily just filter them out based on categories. In this case, all of the big titles (like blackjack or live game shows) will have their own, distinct categories, while on the other hand, smaller titles (like sic bo) will be placed in the “All Around the World” category. Granted, it’s not an ideal solution, but it works surprisingly well in helping most gamblers find the precise game type that they were looking for, and then narrow it down to a specific room from there!

Deposits & Withdrawals

The payment options of an online casino are something that many players overlook when they shouldn’t – doubly so Aussie players, who will typically not have the same diversity of options available to them as more international players. Here at Spinfest, though, you won’t be lacking for choice, as the casino offers plenty of different options for both deposits and withdrawals.

Obviously there’s credit cards and bank transfer, just like at any other casino site. But you’ll also find a bunch of e-wallets (Neteller, Skrill, Jeton, Sticpay, and Mifinity to be precise), and, what surprised us most, a ton of prepaid voucher solutions. Neosurf, Paysafecard, and CashtoCode are all supported here, which is certainly rare and surprising! And if none of those options appeal, no worries, you can always use crypto, since Spinfest support eight of the most popular currencies on the market for both deposits and withdrawals.

Withdrawal time

Before we talk about Spinfest Casino’s withdrawals, it’s important to point out that not every method available for deposit can be used for withdrawals. Obviously you can’t use prepaid solutions like Neosurf, but you also won’t have access to credit cards. Your choices will be between bank transfer, crypto, and a few e-wallets – and most of them will be pretty fast.

When your withdrawal request gets approved, Spinfest Casino might take a few days to dispatch your winnings, which will happen no matter what method you’ve selected. After that’s done, though, both e-wallets (like Jeton or Mifinity) and crypto (like Litecoin and Ripple) will deliver your cash practically instantly. On the other hand, bank transfer – although far more convenient – will take up to 10 days to fully process your withdrawal and put the money in your account, which, as you can imagine, isn’t ideal if you’re in a hurry.

VIP Program

Although Spinfest Casino doesn’t have a lot of bonuses, it’ll still reward you through its VIP program which will net you exclusive perks the more you play. With each wager you place using real money, you’ll receive a set amount of points corresponding to its size. Collect enough points and you’ll level up, unlocking passive perks that should improve your experience. Most of them aren’t too interesting: a VIP support manager, increased withdrawal limits, etc.

Perhaps the most useful feature of the program is the cashback – you can get up to 15% on your losses back (up to AU$4,500), and that counts all losses in the casino section and not just the ones on live games. It’s a great feature, but sadly, it unlocks pretty late. You’ll have to be level 3 (out of 5) to access it, which means that most of you reading this right now won’t ever get that far.

Tournaments

Given what a huge collection of pokies Spinfest Casino sports, it’d be unreasonable for it to omit having pokie tournaments, right? Well, no worries, they’re very present here and can be accessed right from the main menu… though they’re not quite what you may be used to. Of course, there will be a few “Drops & Wins”-style tourneys which are organized by the pokie providers and work the same as they would at any other casino. In fact, many of them can straight up be found at other sites that also host the qualifying games!

Spinfest’s unique tournaments work a little bit differently, though. For starters, they’ll be very frequent and will typically only last a few days to a few weeks, in stark contrast to the multi-month epics that are the Drops & Wins tournaments. You also won’t be able to earn any cash from them even if you win, and will instead receive credits that can be spent in the casino’s shop. This may dissuade many players from competing in them at all, but on the bright side, at least you can get some decent bonuses and free spins that way.

Verification

Before you can withdraw those hard-earned winnings, you’ll first need to go through a process known as “verification”, or KYC (Know Your Customer). Although this sounds very complicated, in reality, it just involves showing a few of your personal documents to the casino so they can tie your real identity to your profile. Every casino site requires you to undergo this process, even Spinfest! But how does that work?

Well, you can trigger verification in two ways. If you make a withdrawal request without being verified, that request will be denied, and the KYC procedure will start. Alternatively, you can start it manually in your profile. Either way, you’ll have to take photos of a few documents (like your ID or passport, a bank statement or utility bill, etc) and then upload them for review by the staff. The whole thing shouldn’t take more than a few days, so it’s more of a minor inconvenience than a major obstacle.

Is Spinfest Casino Legit & safe?

The most important thing at an online casino, bar none, is whether it’s safe and reliable or just a scam. Think about it: who cares how good the games or bonuses are if ultimately you won’t receive any cash from them? That’s precisely why we at CasinoAustraliaOnline spend so much time researching the safety of every casino we review – which we also did for Spinfest, and sadly, the results aren’t good.

As far as we can tell, the casino has an unknown owner, which is a massive red flag. Ordinarily, there’s no reason why a company should hide itself when launching a casino site – in fact, many do the opposite and very prominently place their branding over any new site they launch, since they know their good reputation will help attract players. The only reason why a casino wouldn’t do that is if its reputation is so bad that it doesn’t want it associated with any new sites.

Furthermore, since we don’t know who’s behind the casino, we also don’t know whether it has a license. Being licensed by a proper casino regulator means that you have oversight when dealing with customers – which an unlicensed casino obviously wouldn’t, thus giving it more freedom to scam players if it so wishes. And since licenses are issued to a company and not a casino, without a company, we can’t know whether the casino has protected its players with a license. If we had to guess, though, probably not.

Customer support

Whether you’re having an issue with the site that needs resolving (like a bug or a delayed withdrawal) or simply a question that you’d like an answer to, the solution is simple: contact customer support! Here at Spinfest, you can do so in two ways: via live chat or via email. Both are viable, and which one you should choose will depend on the nature of your issue.

Live chat is best for quicker, simpler inquiries. Maybe you can’t figure out how to deposit using a particular method, or your favorite game is suddenly giving you some issues. Basically, if it’s something that can be resolved within 15 minutes, talk to a live chat agent! However, if you have a more sophisticated issue, or one that will require a higher level of staff involvement, we would advise you to send an email. Sure, it’ll be slower, but the chances of you actually getting the help you need will be much higher.

Mobile casino

Although Spinfest Casino has its flaws, its mobile version most certainly isn’t among them! It’s easy to use, very intuitive, with a clean interface that’s designed specifically for mobile phones, and, simply put, it’s better than its desktop equivalent. We assume that this is by design, of course – most players prefer to play online casino via mobile, so it only makes sense that Spinfest would place such great emphasis on that particular version.

The way you access it couldn’t be simpler: just open the site’s domain on your phone (via your favorite browser, like Chrome on Android or Safari on iOS), and boom, you’re done. Spinfest will automatically display the version that has been optimized to work on mobile phones, and it’ll behave more or less like a downloaded app would. Although we’re sure that some of you might be a little disappointed that they can’t actually download and install an app, trust us, keeping everything in your browser is better. Plus, you could always pin the page to your home screen for instant access to it if you wish!