Velvet Spin Casino

Velvet Spin Casino Review

It’s always great fun to examine and review casinos aimed solely at the Australian market! Not only because we, as Aussies, like being catered to, but because it’s like a box of chocolates. You never know what you’re getting! Sometimes it’s a sweet, tasty cherry filling, other times, it’s disgusting liquorice. Or sometimes it feels like the entire box is liquorice.

We might be a bit harsh, but we haven’t yet found an Australian casino that was truly worthy of signing up for compared to its international counterparts. Will Velvet Spin Casino, at long last, break the curse? Only one way to find out, and that is to review every aspect of it, including its games, bonus features, payment options, safety and legality, and much more!

So, is Velvet Spin Casino the long-awaited delicious cherry filling, or should you just throw away the entire box of chocolates?

Bonuses

Welcome Bonus – 150% Match up to AU$2,000 + 40 FS

It’s important for the welcome bonus to always leave the best possible impression, and, so far, Velvet Spin Casino certainly does precisely that. If you put down at least AU$20 during your first deposit, you’ll receive a 150% match up to AU$2,000, as long as you also use the bonus code “VELVET 150”. Pretty good, right?

Well, there’s even better news, as you’ll be able to claim this deposit a total of three times. Yep – instead of just being limited to your first deposit, this bonus can be claimed during your first 3 deposits, making your total bonus amount across those first 3 deposits AU$6,000 (provided you used the bonus to its maximum potential, of course).

In addition to that, each of those 3 deposits will bring you 40 free spins on the game “Egyptian Gold”. What’s more, neither the match bonus nor the free spins winnings have any wagering requirements, only the same x1 requirement that you also have for your regular deposit. Of course, since the bonus is “sticky”, that means the bonus amount will be removed from your first withdrawal, but it’s still not a bad way to get more funds to play around with.

No Rules Bonus – Up to 100% Reload Bonus

Oh no, you’ve already used up the welcome bonus three times, and now it’s all gone! What are you gonna do?! Fear not, Velvet Spin Casino has plenty of additional offers, including a “no rules” bonus that you can claim as many times as you need, up to twice a day.

Depending on the size of your deposit, you’ll be able to claim up to 100% match on it. Here’s how much you’ll get based on what you’ve put down:

Sounds pretty good, but why is it a “no rules” bonus? Well, that’s because it has no rules, of course! It doesn’t have any wagering requirements or withdrawal limits, and can be used on any available pokie. While the actual bonus amount isn’t anything to write home about, the fact that you can get it frequently and aren’t limited in how you use it makes up for its puny size.

Just like the welcome bonus, this one is “sticky” and will be deducted from your withdrawal request. If you still wish to claim it, keep in mind that this offer won’t be added to your account automatically! You’ll need to use the bonus code “NORULES” in order to claim it. Don’t forget, because you might not be able to get it retroactively if you do!

Daily Reload Bonuses

The “No Rules” bonus is only one of the many, many daily offers that Velvet Spin Casino has for its players. Depending on when you deposit during the day, you’ll be able to take advantage of a different promotion. Participation in them is optional (hence why they all come with bonus codes), but it’s fun to know that they’re there for those who want them.

If you’re a bit of an early bird, you’ll get far more than the worm – you’ll catch some free spins, too! A deposit between 5AM and 10AM will net you a 250% match on the amount, without any maximum limit. Of course, such a big bonus comes with conditions, namely an x30 wagering requirement (all of which must be done on pokies). If that doesn’t deter you, you can claim it with the bonus code “MORNINGSPINS” during your deposit process.

If you instead prefer to play while having your lunch, the casino has another offer for you – 350% match, with no upper limit. To claim it, you’ll have to deposit at least AU$35 between 10AM and 2PM. While you can only get this one 10 times total, it doesn’t come with any wagering requirements (but, much like the welcome bonus, will be removed from your withdrawal amount). In order to receive it, use the bonus code “LUNCH350” during deposit.

Perhaps the best promo at the casino in terms of percentage is Happy Hour, which will reward players who deposit between 4PM and 5PM. If you put down AU$50 during that time, you’ll grab a staggering 400% match. Granted, it comes with wagering requirements of x30 and a withdrawal limit of AU$4,000, but that’s still a great way to receive a ton of cash to play around with. If you want it, you’ll have to use the bonus code “HAPPYHOUR”.

And last, but certainly not least, if you’re someone who prefers to watch late night television while spinning pokies, the Night Owl offer is for you. By depositing between 11PM and 5AM, you’ll receive a match bonus of 290% (again, with no upper limit). You’ll have to wager that x20 times, and you’ll only be able to withdraw a maximum of AU$30,000 from it, but those aren’t too bad as far as conditions go. It’s yours for the small price of betting at least AU$20 with the bonus code “NIGHTOWLBONUS”.

Games

There’s no doubt about it – Velvet Spin Casino has some really great bonuses! Sadly, the same can’t be said about their games, which are severely limited and bound to disappoint even the most casual players.

The casino runs on the Real Time Gaming platform, and some of our more avid readers may recognize that name, and where we’re going with this. It means that the only developer whose games are available in the entire casino is, of course, “Real Time Gaming”. This severely limits not only the number, but quality of games! Table games are pushed to the background, and live games, sports betting and other similar features are just non-existent.

Pokies

Don’t get us wrong – we don’t think that Real Time Gaming is the worst pokie provider in the world. We don’t think they’re the best either, but that’s not the point. The point is that, if you limit a casino’s games to just one provider, they’re bound to get stale.

You can clearly see it in Velvet Spin’s scarce pokies section. Games like “Merlin’s Riches”, “Giant Fortunes” and “Divas of Darkness” are cool in and of themselves, but they also play and look very similarly to each other. Variety is the spice of life, and Velvet Spin Casino only offers a bit of salt on the side.

Perhaps the only thing that Real Time Gaming undoubtedly excel at are jackpot pokies – they have plenty of those, with 7 digit progressive jackpots for games like “Aztec’s Millions” and “Megasaur”. So if you’re playing pokies exclusively for the chance to become a millionaire, this might be all you needed to hear. But if you’re looking for a good diversity of games, you won’t find it here.

Live casino

Since Real Time Gaming do not develop any live dealer games, this means that Velvet Spin Casino doesn’t offer any of them. So if you’re a big fan of live games, you’re going to be deeply disappointed. While we will certainly monitor the casino and update our review if things change, it is unlikely to ever offer more than what’s already there.

Deposits & Withdrawals

The great thing about Velvet Spin Casino is that, as a site geared towards the Australian market, it uses AU$ as a default currency and offers lots of methods that Aussies like us are well acquainted with. The not-so-great thing is that those methods simply aren’t very numerous.

You’ll be able to deposit using a credit card, as well as eZeeWallet, NeoSurf and Bitcoin. That’s it. Many popular solutions, like Neteller, Skrill and Jeton for instance, are completely absent. That goes double for crypto, which is severely underrepresented.

Granted, most players will probably just deposit with their MasterCard and Visa, but that doesn’t excuse the fact that alternative payment methods are largely unsupported here. Especially since the withdrawal limit is so high (AU$100), meaning that, not only will you need to contend with payment methods you may not prefer, it might also be a while before you can cash out.

Withdrawal time

It’s important to point out that Velvet Spin Casino will (typically) send your winnings into the same payment method you used to deposit. The exception is Neosurf, as if you used that to deposit, you’ll receive your funds via bank transfer. You should keep that in mind when depositing, as every method carries with it a different withdrawal time.

While all methods will take 3-4 days for processing on the casino’s side, after that, eZeeWallet will undoubtedly be the fastest, as the process should be instant. Bitcoin is much slower, but it still shouldn’t take more than a few days for your money to arrive into your crypto wallet. Credit cards can take between 3 and 5 business days, and as for their big brother the bank transfer, the procedure can take up to 15 days. As such, you should try to avoid Neosurf as a deposit option, if at all possible.

VIP Program

Velvet Spin Casino already does a great job at maintaining player loyalty by introducing a lot of different bonuses and features, but did you know that they also have a very elaborate VIP program? That’s right – by placing wagers, you’ll climb the ranks and gain new and awesome features!

Here’s what you’ll get at each level, starting from your first deposit and moving up:

Granted, we don’t really like that “priority withdrawals are placed as a last tier reward, since we believe everyone should be receiving their withdrawals quickly, but that aside, it’s certainly not a bad system. The only real negative is that the casino doesn’t seem to have any set criteria on when exactly you’ll get to “level up”, It seems to very much be a case of “we decide when”, which can feel very discouraging, especially when you feel like you should have leveled up, but didn’t.

Tournaments

Fans of pokie tournaments will be rather disappointed to discover that Velvet Spin Casino doesn’t really offer any at the moment. This is somewhat understandable, given the very low number of pokies, but is unfortunate nonetheless. If you’re primarily looking to compete against other players while spinning reels, Velvet Spin Casino is certainly not the site for you.

Verification

If you attempted to withdraw from Velvet Spin Casino, but were rejected, that probably meant you triggered the casino’s verification process. In compliance with money laundering laws, every casino must verify the identity of its players before they’re permitted to withdraw any money.

Thankfully, this is a simple process. All you’ll need to do is provide the casino with a handful of very easy to obtain documents. One of those will be a proof of identity, like a national ID card or passport. Sometimes, you might also need to take a selfie holding up your ID card, like an FBI agent showing off their badge!

The other document you’ll need is a proof of address. A utility bill with your name and address on it will do, but if you don’t have access to that, a delivery receipt with the same information is also usually enough. If you don’t have those, consider this an excuse to treat yourself to that thing you’ve wanted to buy online for a while!

Velvet Spin Casino should e-mail you a list of all the necessary documents. Once you send them, you’ll be good to go, and you’ll (hopefully) be able to complete your verification without further hiccups!

Is Velvet Spin Casino Legit & safe?

Staying safe online is one of the most important things in the world – and that goes double when it comes to online casinos! We at casinoaustraliaonline.net always take great care to ensure the safety and legality of all casinos we review, and, sadly, we simply weren’t able to do that with Velvet Spin Casino.

To start off, it’s incredibly difficult (borderline impossible) to confirm whether the casino is licensed or not. As you may know, unlicensed casinos are extremely unsafe, as they face no repercussions for scamming players. However, Velvet Spin not only appears to lack a license, but we’re also having a hard time verifying what company even owns it.

Those are some huge red flags that should make anyone think twice about joining the casino. While it’s impossible to say definitively whether it’s a scam or not, all signs point to precisely that, as the risk simply isn’t worth it.

Customer support

Contacting the casino’s support team is essential when you need an urgent problem taken care of. At Velvet Spin Casino, you can do so in two different ways – live chat and e-mail. However, keep in mind that live chat is only available to players who already have an account at the casino. Those without one, or who can’t log in for some reason, are left stuck using e-mail.

And it definitely feels like you’re stuck with an inferior option using it, given just how slow e-mail support can be! When we reached out to them with some questions, we still haven’t received a response several days later. This is pretty bad, and it means that you must be extra vigilant with your account, because if it ends up lost or stolen, it might be very difficult to get it bad due to poor support.

Mobile casino

It has never been easier to play pokies while on the go (or simply on the couch and too lazy to get up) – and that holds true for Velvet Spin Casino as well. While the casino doesn’t have a mobile app or anything of the sort, you can still access the full site and all of its features via your phone’s regular browser (for example, Chrome).

As far as we can tell, there are no changes in content in this “scaled-down” version. You’ll still be able to play any of the games, as well as make deposits, check your account and do pretty much anything you could already do in the regular version. The only difference is the interface, but it’s not substantial and it’s very easy to get used to the slightly different layout.