WildBet Casino

WildBet Casino Review

On its front page, WildBet Casino is making some rather bold claims. It calls itself “the future of online gambling”, asserts that it has “provably fair games” and “fair and secure gaming”. It even claims that it has been verified by several third-party casino authenticators. That’s certainly quite a lot of big promises, isn’t it? Maybe even enough to convince most people!

Well, we’re not most people. We at casinoaustraliaonline.net are professionals with years of experience reviewing online casinos, so we know exactly how to make a site put its money where its mouth is. As such, we decided to do just that, examining every aspect of the site and compiling all of our findings in a thorough, comprehensive review.

So, is WildBet Casino truly “the future of gaming”, or would we prefer to live in the past instead?

Bonuses

No Deposit Bonus – 5 Free Spins on Gladiator Legends

Back in the day, no deposit bonuses used to be quite common as a way to incentivize players to sign up for a particular casino without having to commit to a deposit quite yet. Nowadays, most casinos have skipped this step and instead only reward players who buy chips, but WildBet seem to be a stickler for tradition – not that we’re complaining, of course.

Granted, the bonus isn’t all that special – a mere 5 spins on the pokie “Gladiator Legends”. It won’t exactly set your pants on fire, especially when you consider that you’d need to wager it a staggering x45 times within 7 days. But even so, it’s still a nice little addition that, overall, makes sure you’ll have a tiny bit of funds in your account before you deposit any of your own.

Welcome Bonus – 100% Match up to $10,000

The first thing you might be thinking to yourself when seeing the WildBet Casino welcome bonus is “Wow, that’s a huge amount of money!” And it is! You can claim up to $10,000 when you make your first deposit! That “up to” is the key word here, though, since you’ll only be receiving a 100% match. What you put into it, you’ll get as a bonus – and not a cent more.

The minimum deposit you’ll need to make to be eligible for the bonus is $20. Once you claim it, you’ll have 7 days to wager it x45 times. The wagering requirements apply only to the bonus rather than to the entire amount, but still, it means that if you deposit $100, you’ll get a $100 bonus (for funds totaling $200), but will then need to make $4,500 worth of wagers on pokies to withdraw your $100 bonus. A tall order, to say the least!

Reload Bonuses

When you’re all done with your welcome bonus, you might feel down for a few minutes as you contemplate the possibility of ever claiming another bonus from WildBet Casino. Don’t worry too much about it, though: the site has a few recurring promotions, some of which are valid for a limited time only, while others will be available no matter when you decide to deposit.

The primary one is the 100% daily reload. This means that every day you’ll get a 100% match up to a small sum when you buy some chips. During the Scandinavian work week (Monday to Thursday) your maximum bonus will be $50, and during the weekend (Friday to Sunday) you’ll be claiming up to $100. Despite the appeal of being able to claim a bonus every day, this promotion is actually one of the harshest ones in terms of its conditions, since you’ll only have 2 days to wager your bonus x45 times – which is practically impossible.

Games

Make no mistake – WildBet Casino is, in fact, a casino. That may seem like a laughably silly thing to point out, but what we’re trying to say is that its content is laser-focused on casino games. You won’t find any sports betting, bingo, skill-based games, lotteries, scratch cards, virtual sports or anything like that, even though those things have become quite common in the online casino space as of late.

So, with that out of the way, how is the content that is actually available at the casino? Frankly, a bit of a mixed bag! Its pokies are subpar, its live rooms – while decent – are very few and limited, and its table games are so hard to find and so few in number that they might as well not exist at all. What bugs us is that a lot of these problems could have very easily been fixed (or at least mitigated) with just a slightly better site layout, but alas!

Pokies

WildBet Casino’s pokies section is unbelievably frustrating. Is it because they don’t have enough games, or maybe many of their titles are not available in Australia? Well, it’s a little bit of both, but the primary reason is that the layout makes navigating it a test of patience and resilience. And that’s because, believe it or not, WildBet Casino has no pokies section.

Don’t misunderstand us – the casino does have pokies, thousands of them. But they’re scattered throughout many different pages, making it nearly impossible to find what you’re looking for. You’re able to browse a limited selection based on theme (like Egyptian or Wild West) or on provider, but you will not be able to just see all of the pokies the site has to offer neatly arranged on one page.

What makes this doubly frustrating is that the casino will hide the pokies that are not available to Australians, but will not hide their providers from the menu. Which means that you can still click on the pages for, say, NetEnt or Nolimit City – you just won’t see any games there. Needless to say, this utterly confounding layout has pretty much eliminated anything good that we otherwise could have said about this section.

Live casino

As far as we can tell, WildBet Casino offer the live dealer games of precisely one company: Evolution Gaming. On the bright side, Evolution are known as one of the best live providers in the industry, if not the best. However, they aren’t exactly putting their best foot forward here, as you can only experience a handful of their rooms.

Are these rooms decent? Sure! But if you’re not willing to play blackjack or roulette, you’re really not going to find much here that’s for you. We couldn’t even find any baccarat rooms, which is insane, it’s the third most popular live casino game! The only exceptions are Evolution’s live game shows, such as Crazy Time and Monopoly Live, but by themselves they’re just really not enough to truly leave a good impression.

Deposits & Withdrawals

Right off the bat, it’s important to point out that WildBet Casino is a crypto site – that should’ve been obvious, but it’s still necessary to call attention to it, as the casino doesn’t accept any form of non-crypto payment options. It’s also not possible to buy crypto directly from the site, you’ll have to already own a crypto wallet with money in it before you can actually deposit.

You might think that we’d have a problem with this, but actually, we think that – as long as the casino advertises what it is openly (which it does) – we can’t expect it to have features that were never promised. And, to its credit, WildBet Casino does support a lot of cryptos, including Bitcoin, Ethereum and Litecoin. Keep in mind that once you deposit, your chips will all be in US dollars (for the purposes of betting) until you’re ready to withdraw.

Withdrawal time

One of the biggest benefits of crypto is just how quick and convenient the withdrawal process can be. While the speed of crypto transactions will depend on the speed of the network, most are so fast that transfers are completed pretty much instantly. Even the slowest coins, like Bitcoin and Doge, won’t really take more than a few hours to arrive in your wallet.

However, that doesn’t mean that you’ll get your money as soon as you click on Withdraw. WildBet Casino will need a few days to process the transaction on their end before it completes the process and actually sends you the money. Keep in mind that this is purely theoretical, because in practice there’s no guarantee that they’ll ever actually pay you what you’re owed.

VIP Program

Much like many online casinos, WildBet offers their most loyal players the chance to gain a little something extra as a reward for sticking around. In this case, it’s in the form of a weekly cashback on your losses that you can obtain as soon as you reach the Bronze level of the program. While this level will only net you a 10% cashback, by sticking around you can get as much as 30% on the final King level.

So, how do you level up, exactly? Do you gain points based on your wagers, or perhaps by completing tasks or participating in tournaments? Well… We wish we could tell you. In reality, WildBet Casino will simply invite you to join the next level once they believe that you’re deserving of it. Do they have some criteria by which they decide, or is it as arbitrary as the casino’s owner going “Yeah this guy has bet enough I guess”? The world may never know.

Tournaments

There are, at least currently, no tournaments available at WildBet Casino. Frankly, this seems like a huge missed opportunity not only because tournaments are cool, but also because they could have helped bring some order to the mess that is WildBet’s pokies section.

Since you can’t view all pokies, being able to get a list of qualifying ones for a tournament would be a good way to discover some new games instead of clicking randomly and hoping for the best, as is the current system.

Alas, it doesn’t seem like WildBet themselves particularly agree with us, as we see nothing on the site that indicates they’re planning to add tournaments any time soon.

Verification

WildBet Casino has skirted a lot of norms and regulations (oh, don’t worry, we’ll get there), but even its elusive owners know better than to mess around with anti-money laundering regulations. If you’re not sure what we’re talking about, international law requires any financial institution that dispenses money to private individuals (including casinos) to verify the identity of said individuals in order to minimize the risk of money laundering.

So, how is that done? Well, when you’re ready to withdraw for the first time, the casino will actually deny your request until you can provide a few documents. The first one will be a form of photo ID, which can be any official document with your name and photo on it (like your ID card, passport or driver’s license). After that, you’ll need something that proves your address, any document with your name and address will do (bank statement, utility bill, etc).

While WildBet Casino may request additional documents from you on a case-by-case basis, these are the ones that will be required of everyone. Once everything has been sent to their team and verified, you’ll be able to request your withdrawal again.

Is WildBet Casino Legit & safe?

If you’ve been having a slight suspicion that WildBet Casino is shady, don’t worry – that’s because you’re able to see its many red flags. For starters, its owner is completely unknown, and the casino’s support team refused to divulge that information to us. Already you should be drawing some conclusions about this, but don’t worry, it gets worse.

The site also doesn’t have a license to operate in any region, which means that it’s essentially an illegal casino. Australian law tends to be quite casino-unfriendly, but it’s particularly harsh on sites that operate without being licensed by any jurisdiction, such as Curacao or Malta. Add to this the fact that all transactions are in crypto (meaning it’s impossible to get a refund if you get scammed), and you’ve got a particularly fun recipe on your hands!

Customer support

Our impressions of the WildBet support team were, overall, pretty negative. When we reached out to them with a few questions via live chat, we didn’t receive an answer to even a single one of them – even though they were very basic, and things that should have been disclosed publicly anyway (like the casino’s owner). If they can’t even tell you simple things, how do you expect them to solve complex issues?

Instead, we were told to reach out to them via e-mail (why they couldn’t help us over live chat, but supposedly can over e-mail, is another matter entirely). We did just that, and… Got no response at all. How fun! Doesn’t this just seem like a very reliable casino?

Mobile casino

While WildBet has been subpar in many ways, at least it offers a fully functional mobile version that you can access through your phone whenever you feel like playing some pokies at the bus stop. The site’s layout is nearly identical to the desktop version, so if you’re already familiar with that, it’ll be very easy to find your way around even on the small screen.

As far as we could test, all of the casino’s functions (deposits, withdrawals, bonus claims, etc) are available on mobile. However, we had issues testing some of the live games on mobile, and couldn’t confirm how many of the pokies will work on your phone due to the site’s poor layout. As such, if you’ve got a favorite game, we advise you to test it out yourself before committing to WildBet Casino.