Wizebets Casino

Wizebets Casino Review

Right in its tab description, Wizebets Casino calls itself “the best online casino” – which is a rather hefty claim to make, wouldn’t you say? We at casinoaustraliaonline.net have reviewed dozens, nay, hundreds of casino sites, and even we haven’t been able to determine without a shadow of a doubt which one is objectively the best. So, does Wizebets truly think it can do what we can’t, not to mention by crowning itself?

Obviously, we took that as a challenge that could not go unanswered! As such, we decided to thoroughly examine its games, bonuses, payment options, safety features and additional elements, and then to outline and review each one in this comprehensive article. Then, and only then, will we know for sure whether Wizebets Casino is truly worthy of the crown it placed upon its own head.

So, is there really some truth in advertising, or is this false king about to be dethroned?

Bonuses

Welcome Bonus – 100% Match up to AU$150 + 100 Free Spins

True to its hyperbolic nature, Wizebets Casino advertises its first deposit bonus as “the best welcome bonus”. Is it though? Well… No, not really. Depending on how you look at it and what you need out of a casino bonus, it might even be considered downright terrible. It’s honestly rather amusing that the casino is legitimately bragging about such a mediocre bonus.

If you place a deposit of at least AU$25 the first time you’re buying chips at Wizebets, you’ll receive a 100% match bonus up to AU$150. As you can imagine neither the match percentage nor the maximum bonus are particularly good, especially not when compared to other casinos, many of which will offer a 200% match up to thousands of dollars. If you’re someone who is a high roller or is otherwise mostly interested in getting a lot of bonus funds, just forget about the bonus outright.

However, if you’re someone who enjoys free spins, there might be something here for you, as you’ll receive 100 free spins, in two batches of 50 (one immediately upon deposit and the next 24 hours later). Keep in mind that even this part of the bonus gets quickly soured by the wagering requirements, as to withdraw the bonus, you’ll need to wager the complete amount (bonus + deposit + free spins winnings) x40 times. Wow!

Second Deposit Bonus – 50% Match up to AU$450 + 50 Free Spins

The second time you buy chips at Wizebets Casino will also reward you with a bonus, but whether it’s better or worse than the first deposit one is entirely up for interpretation. If you’re the kind of player whose favorite feature of the first bonus were the free spins, brace for disappointment, as only half of them will be granted to you this time.

The match percentage has also been sliced in half, with only a 50% match instead of 100%. On the other hand, though, the maximum deposit has tripled to AU$450. However, this perk rings a little hollow considering the fact that most players won’t even come near that new maximum due to the much lower match percentage. Not even high rollers would get much out of it!

If you’d like to claim the bonus regardless, be aware that you’ll need to put down AU$30 instead of AU$25 this time. Despite this, the wagering requirements haven’t changed, and still remain x40 for the bonus + deposit amount, as well as the free spins winnings.

Reload Promotions at Wizebets Casino

While many online casinos will give you three, four or even five bonuses as part of your “welcome package”, Wizebets only has the two that we described above. So, what are you supposed to do once they run out, just not get any more bonuses?! Well, not exactly: the casino will give you a few “reload promotions” which you can claim as many times as you want!

Granted, these promotions aren’t all that amazing. The welcome bonuses were already not all that great, and these bonuses are worse than them, but at least you can get them as many times as you need. While we won’t go into great detail at the moment (as they may change), they’ll include things like extra free spins or a cashback on losses if you deposit on particular days of the week.

Games

Whether you end up enjoying the games section of Wizebets will depend entirely on the type of gambler you are. If you’re a very experienced casino gamer who has already gone through everything, we doubt you’ll find much to enjoy here. There are only pokies and a handful of table games and live games – no skill-based pokies, crypto games, bingo, lottery or anything of the sort. Especially sports betting!

However, if you’re someone who has never participated in an online casino before, you might enjoy what’s available. The site is very easy to use, there are no misleading games or strange layouts. What you see is what you get, even if it’s not very much. Trust us, we’ve reviewed enough casinos where half the games don’t load for Australians to recognize “what you see is what you get” as a good thing!

Pokies

Wizebets will offer its players a bit over 2,000 different pokies from 26 different providers, including some that are really big within the industry (like BetSoft, Tom Horn and IGTech) and many that aren’t. Despite the decent number of titles, the variety isn’t the best, as most of the games don’t have a progressive bonus or any kind of unique feature – at most you’ll find a handful of “bonus buy” titles.

With that said, as we mentioned earlier, the casino is perfect for those who are new to pokies and don’t know where to begin. The site will recommend you its most popular games, which means that you won’t need to go through 2,000 titles to find something to play – and if you do wish to go through it game by game, there are several ways to filter them out in order to make your search for that perfect pokie a little smoother.

Live casino

While the live casino section of Wizebets Casino isn’t anything to write home about, it’s also not a bad one. You’ll be able to enjoy the live rooms of 4 different providers here – Vivogaming, LuckyStreak, XPROGaming and Atmosfera. While the really big providers, like Evolution Gaming, are missing in action, their weight is at least somewhat carried by their smaller counterparts.

Obviously, you’ll be able to play blackjack and roulette, just as you can in any other live casino. But what we like more is that you’ll also be able to enjoy smaller titles like teen patti, texas hold’em, andar bahar and dragon tiger. Keep in mind, these games aren’t many – in fact, there are only about 30-40 rooms in total. But the diversity is enough to satisfy most players, especially those with a more casual interest.

Deposits & Withdrawals

Our impressions of Wizebets Casino’s payment methods are, admittedly, mixed. To be completely fair, there are a lot of really good things that we like – for example, the high withdrawal limits. You can withdraw up to AU$7,500 per day and up to AU$45,000 per month, far higher than most casinos we’ve reviewed, and certainly enough to satisfy most players.

We also really liked the diversity of payment methods that are available. You can both deposit and withdraw using your bank card, a direct bank transfer, an e-wallet, a pre-paid voucher or even crypto. Granted, the variety of alt coins isn’t quite as good as we would have liked (there are only five, with many popular names missing), but it’s certainly better than nothing!

With that said, the big dealbreaker for us, and undoubtedly for many people, comes from the minimum deposit and withdrawal. You’ll need to put down at least AU$30 to take part in the site’s activities, and you’ll need at least AU$60 in your winnings to withdraw. Both amounts are far bigger than they should be, and should have been something like AU$15-20.

Withdrawal time

If you want to withdraw your winnings from Wizebets Casino as soon as possible, then you should probably do so via an e-wallet or cryptocurrency. Obviously pre-paid vouchers like Neosurf are a no-go, and the other alternatives are bank transfer or a debit card. While undoubtedly convenient, these methods will also take a very long time to fully process a withdrawal due to the checks and verifications on the bank’s side.

On the other hand, withdrawing via an e-wallet (like AstroPay) or a crypto coin (like Bitcoin) has no such verifications, and your winnings should arrive within hours as opposed to days or even weeks. Bear in mind, though, that no matter what method you choose to withdraw with, Wizebets themselves will take a few days to process your withdrawal request before it can be dispatched.

VIP Program

Unfortunately, Wizebets Casino doesn’t have a traditional VIP program. You won’t be able to collect coins, or level up in any way, or get rewarded in any way for remaining part of the casino. Most of these types of initiatives are aimed at existing, long-term players (in fact, an alternative title for them is “loyalty program”, but interestingly enough, the only thing at Wizebets Casino with the VIP moniker is aimed at new players.

Indeed, the casino will offer what’s essentially a high roller welcome bonus to its new players, but instead calls it a “VIP program”, hence why we’re covering it here. It’s very odd, but what are you going to do? To snatch up this 200% match bonus up to AU$1,500 you’ll need to place a deposit of at least AU$250 the very first time you’re depositing at Wizebets Casino.

The rest of the VIP bonus is the same as the standard one, namely that you’ll also receive 100 free spins (in two batches of 50), and that you’ll need to wager the full amount of bonus + deposit (as well as the winnings from the free spins) x40 times before you can withdraw anything. So, is the VIP bonus better than the regular one? Yeah, kind of… But the barrier of entry is much, much higher.

Tournaments

Surprisingly, Wizebets Casino does, in fact, offer tournaments to players! And they’re fairly decent, too! We know, we were also surprised! By clicking on the little icon in the header menu of the casino which looks like a trophy, you’ll be taken to a whole new world of tournaments that you can dive right into!

The tourneys that we noticed there were segregated by provider, so you’d have one tournament for Evoplay, another for Pragmatic Play games, and so on and so forth. On top of that, each will let you compete for a different prize, and will last for a set amount of time. Their biggest tournament as of the time of writing, with a prize pool of over AU$6m, will last for over a year, but if you’d like something that lasts a few weeks or less, they have those too, they just won’t bring you nearly as much cash if you win.

Honestly, we have no complaints about Wizebets Casino’s tournament options. They’re diverse, generous and, most importantly, available to Australians. If the rest of the site was as good as them, then maybe it really would have been worthy of the Best Online Casino title!

Verification

Oh no! Your account just got frozen, and just when you were trying to withdraw your winnings! What happened? Were you scammed? No, don’t worry, you’re probably fine! Every online casino (including Wizebets) needs to comply with international money laundering regulations if it seeks to accept and disperse payments to users, and those regulations require it to verify the identity of every player that wishes to withdraw from it.

So, how can you prove that you are who you say you are so you can enjoy your sweet winnings? It’s actually very simple: first, you’ll need to send photos of a few documents, like a form of photo ID (such as your driver’s license) and anything that can prove your address (like a bank statement). Second, you’ll have to confirm you own your payment method – how this is done will depend solely on the method you used to deposit into Wizebets for the first time, but it usually involves taking a photo or a screenshot.

Third… Well, for most of you, there won’t be a third, and these documents will be enough to verify you! In rare cases, additional documents may be requested, but this doesn’t happen very often, so there’s no need to worry about it until you get there.

Is Wizebets Casino Legit & safe?

Every online casino needs to be licensed with a gambling authority. Granted, this isn’t a hard rule, there’s no law in Australia stating that this needs to be the case (in no small part because our government hates all casinos), but with no oversight, you understand that the chance of being scammed is so much higher. Therefore, it’s just not worth signing up for unlicensed casinos.

Most casino sites operating in Australia have a license from Curacao, as the authority is friendly to Australian players and doesn’t place too many hurdles in front of fledgling casinos. Wizebets in particular claims to be licensed by Costa Rica, and that makes sense – if Curacao can license, why can’t Costa Rica?

Well… That is because Costa Rica does not actually have a gambling authority. You can register your business in Costa Rica, just as you can in any other country, but Costa Rica will not issue a casino license, nor pull your business license if you’re caught scamming customers, nor offer any protections to players. In other words, for all effects and purposes, Wizebets Casino does not have a license. And you already know how we feel about unlicensed sites.

Customer support

Have you ever found yourselves needing help with something at an online casino, or even worse, experiencing a massive bug with the system (such as your bonus not loading when it should)? We know we have, and that’s why we sincerely believe that having a good, reliable support function is utterly essential for any online casino.

So, how does Wizebets fare in that department? Honestly, not too great! To start off, we were unable to get in contact with the team via live chat. We’ve found passing references to a chat function in the site’s documentation, but were not able to use it, and the “Contact Us” page makes no mention of it. It’s unknown whether it’s only temporarily unavailable (due to an outage or maintenance, for example), completely unavailable just to Australians, or simply taken offline for everyone.

The same goes for phone support and submitting a ticket, as neither of those functions is available. As it stands right now, the only way to contact the site’s team is by writing them an e-mail, which can take up to 48 hours to be replied to. That’s not good enough.

Mobile casino

Are you the kind of player who barely touches desktop casinos and instead plays everything via mobile? In that case, you’d be quite happy to know that Wizebets has a functional app that you can access directly through your phone’s browser (or tablet, if that’s what you prefer). This function works on both Android and iOS devices, and the only thing you need to do to access it is open the site’s domain through the very browser you’re using to read these words right now.

While the mobile version of the site is no masterpiece or anything, it can at the very least be described as “functional”. You’ll gain access to all of the games, as well as any additional functions like depositing, claiming bonuses, participating in tournaments, etc. We do have some slight issues with the way the mobile site is designed, but in all honesty, most people shouldn’t have much of an issue with it.