Wonaco Casino

Wonaco Casino Review

Monaco is considered by some to be the Vegas of Europe, but while it’s closer to us than the actual Vegas, it still remains frustratingly out of reach. But what if we could access it at any point from the palm of our hand? That’s exactly the promise Wonaco Casino is making! This new casino site from Stellar Ltd comes packed with a full games section, a sportsbook, and lots of bonuses.

But does it live up to its physical namesake? We at CasinoAustraliaOnline decided to look into that, and after many hours of research, are proud to say we succeeded! The result is the comprehensive review you’re reading right now which goes in-depth into every aspect of Wonaco, especially its games, bonuses, and legitimacy. So, should you dive into Monaco from your living room, or should you save up for a trip to the real thing instead?

Bonuses

Welcome Bonus – 100% Match up to AU$750 + 200 Free Spins + 1 Bonus Crab

Although many online casinos will start off new players with an entire welcome package, Wonaco will only have one bonus – even if a fairly decent one. First-time players who deposit at least AU$30 will receive a 100% match up to AU$750, which isn’t the greatest, but should be sufficient for most players. 100% is the standard match bonus for a first deposit bonus, and it’s rare to find a site that gives you more.

The far bigger perk are the free spins you’ll get as an extra to your bonus, 200 of them to be exact. Granted, you won’t get all of them at once (they’ll be divided into 10 daily packages of 20 spins, with each having to be wagered through within the day it was received in), but even so, it’s a sweet offer. What makes it even sweeter is the extra 1 free spin on the Bonus Crab game which is unique to Stellar Ltd casinos and comes with guaranteed winnings.

Alas, even the best bonuses come with wagering requirements, and even if in this case they’re quite average, they can still be pretty tough to achieve. Your cash bonus will need to be played through x35 times, and your free spins winnings – x45 times, with both requirements having to be cleared within 10 days of your deposit. We can imagine that a lot of players would struggle to complete these requirements.

Reload Promotions at Wonaco Casino

Since Wonaco doesn’t have a proper welcome package, the only way you can keep claiming bonus cash is by taking advantage of its reload promotions. These offers won’t ever expire, but instead will refresh once a week, allowing you to claim them over and over again. In this case, Wonaco offers two such promos: one for the work week and one for the weekend.

The first bonus, available between Monday and Thursday, will give you 50 free spins for a deposit of AU$50 – simple and straightforward! The weekend one is a little more complicated, as that AU$30 will give you a 50% match up to AU$1,050. However, if you instead bump up your deposit to at least AU$75, you’ll receive an extra free spins on top of that match bonus. Which means that, by combining these two offers, you can get 100 free spins and a 50% match for as low as AU$105, which isn’t a terrible deal.

The wagering requirements here will remain the same as for the welcome offer, with the cash bonus having to be played through x35 times and the free spins winnings – x40. Both of these requirements must be completed within 10 days of the bonus being received, though unlike with the welcome offer the free spins will be given out all at once rather than in batches.

Games

At the end of the day, even the greatest bonuses in the world can’t sustain interest in a casino if its games aren’t good. And luckily, Monaco does actually deliver on this front quite well, especially for us Aussies who often end up with the short end of the stick when it comes to games selections. Whether you’re interested in live casino or pokies, we’re confident you’ll find at least a couple of things here to grab your eye.

As for additional gambling content, you can enjoy a full sports betting section, and one with a pretty great selection of betting options (including soccer, rugby, and basketball). On top of that, you can find quite a few “instant win” type games, like Aviator or Plinko, which should appeal to younger players quite a lot. Although we didn’t find any lottery tickets or bingo, we personally didn’t feel their absence that much. The rest of the offerings were very satisfactory.

Pokies

Despite the fact that many casino game providers choose not to make their titles available in Australia, Wonaco has somehow managed to obtain a pretty decent selection of games for its Aussie players. In total, you’d have access to more than 3,000 different titles from a few dozen major providers like Pragmatic Play, Ruby Play, BGaming, and Microgaming.

On top of that, you’ll find a bunch of games from smaller providers that could be considered hidden gems, like Gamzix, Oryx, and ELK – and even if you don’t know or care about these games, it’s worth acknowledging the increased level of choice their presence provides. If you’d like to try them, but aren’t sure where to start, Wonaco Casino will offer a few different categories to help you sort them out, but the selection there isn’t as good as at other casinos.

Live casino

Hey, we get it – not everyone wants to play pokies! They can be random and just not very ‘elegant’ for the people who prefer strategy, cards, and most importantly, a human touch. Luckily, if you’re one of those people, Wonaco won’t disappoint, as it has a fantastic selection of live dealer games courtesy of Pragmatic Live!

Although Pragmatic isn’t the only live provider here (you can also enjoy the rooms of a few smaller ones like Atmosfera), they’re certainly the main players, and the company with the biggest variety of live games. On top of blackjack and roulette (and their many variants), you can enjoy craps, sic bo, andar bahar, and a number of different live game shows. Overall, we’re confident in saying that you’ll find something here for you regardless of your gambling taste!

Deposits & Withdrawals

At this point, you might be thinking “wait, those guys already spoke about the games and bonuses – but the review isn’t even halfway done! What else is there to talk about?” But the truth is that there are a lot more things to consider before deciding whether to join an online casino, chief among which being what payment options it accepts for deposits and withdrawals. After all, what happens if you can’t even buy some chips after registering?

Luckily, this isn’t a big risk here at Wonaco. You can use a number of different payment methods, including both banking ones (Visa and bank transfer, MasterCard for withdrawals only) and electronic ones. The e-wallet ones include many popular options like Jeton, Skrill, and Neteller, and you can even use prepaid methods like Neosurf and Paysafecard which are always useful for players who don’t want to tie a permanent payment option to a new casino just yet.

Finally, Wonaco also accepts a very decent number of cryptocurrencies, if that’s something you’re interested in. You can use not just Bitcoin and Ethereum, but also much smaller ones like BitcoinCash, Ripple, and Dogecoin. Of course, we don’t expect most players to want to use those, but just the fact that they’re available for the few of you who are interested in crypto is a testament to the level of choice Wonaco provides its players.

Withdrawal time

Not every payment method is created equal – at least when it comes to withdrawals! Sure, All payment options available for withdrawal will deliver your hard-earned winnings eventually, but not all will do it at the same time. Take, for example, banking methods, which (due to intensive verifications from the bank) will take up to 5 days for credit cards and up to 10 days for bank transfer once the money has been dispatched!

If you’d like to receive your winnings much faster, we recommend using an electronic payment method like an e-wallet (Neteller, Jeton) or crypto (Ethereum, Ripple). They still won’t be instant, they’ll have a 3-day processing time during which the casino will check your account and perform the transaction… But that processing time also applies to the banking solutions, overall making the electronic ones significantly faster.

VIP Program

Wonaco has two distinct reload promotions, both of which we already elaborated upon earlier when we discussed the site’s bonuses. What we didn’t mention is that it also has a VIP program that’s intended to bring the most loyal players more passive perks. And the reason we didn’t mention it is because, well… it’s simply not very good.

Don’t get us wrong: many online casinos have a very similar loyalty initiative where players can accumulate points by placing wagers with real money. The more bets you make, the higher you climb, and the more perks you unlock. So we can’t fault the program for being nonfunctional, nor can we say that the rewards are bad (you can get cash bonuses, cashback, better support, etc).

No, our qualms with it stem entirely from the execution. Because the levels here are so few (only 5) that progress between them becomes essentially impossible for the vast majority of players. Just getting from level 0 to level 1 takes thousands of dollars’ worth of wagers, and getting to level 3 (which is where the cashback starts) will take significantly more than that. Make no mistake: this isn’t a program intended to reward loyal players. Instead, it’s there for the rich ones – and they certainly won’t like the meager rewards it offers.

Tournaments

Even many players who dislike pokies in general will still enjoy a good pokie tournament, and how could they not? The idea that you’re not playing against the casino, but rather directly competing against other players, can make the otherwise solitary experience of wagering on slots seem that much more fun. Well, Wonaco Casino agrees, as its tourneys have become a fixture of the site.

You can often find multiple different tournaments present: for slots, you can find weekly, daily, as well as some limited-time “drops & wins” ones. You can even participate in tourneys for live casino and sports betting, though they’re far rarer. The one negative we need to point out is that a lot of these tournaments (particularly the weekly and daily ones) won’t award winners with real cash, but rather with “coins” that can be spent in the site’s store to purchase bonuses. And that can understandably leave a bad taste in the mouth of many players who worked hard to then win what is essentially a bonus.

Verification

The verification procedure is necessary not only in online casinos, but also in every online establishment that dispatches money to users – e-wallets, online storefronts, etc. With casinos like Wonaco, it’s most often done when the player is about to withdraw for the very first time, and its purpose is to make sure that the money is going to an actual player rather than a criminal who’s merely using the site to launder dirty money with little to no intention of placing real bets.

This idea of proving you’re not a criminal may sound quite scary at first, and we’d forgive your mind for conjuring images of a loose cannon detective shining a light in your face. But the reality of the process is so banal it’s downright boring: to verify, you just have to show a few basic documents. Those will include your ID card (or another form of photo ID), a document with your address on it (even something as simple as a utility bill) and something to prove you own the payment method you used to deposit. That’s all. You can probably get through the process in about fifteen minutes, even if it might take Wonaco a few days to actually verify you.

Is Wonaco Casino Legit & safe?

One of the most important questions when signing up for a brand new casino site is “can I trust it?” And the hard truth is that it’s often impossible to know for sure, especially with newer sites like Wonaco – but we can look out for signs that designate it as more or less likely. And in our professional opinion, the likelihood of Wonaco actively scamming you is very low.

For starters, it comes from a well-established company – Stellar Ltd has over a hundred casino sites under its belt, so they’re hardly just some random nobodies with a no-name brand. Their reputation is hit or miss, sure, but they aren’t known as outright scammers, and most of the complaints against them have to do with their poor casino support (something we also noted and will discuss in greater detail in a moment). And on top of that reputation, they also have a license from Anjouan, which means they’re regulated by a proper gambling authority. That’s another defining feature that legitimate sites have compared to their more scammy counterparts.

Customer support

As mentioned earlier, one of the most prominent complaints aimed at Stellar Ltd casinos is its poor customer support, and unfortunately, Wonaco hasn’t quite managed to escape that curse. On the surface, everything is looking lovely: you can use either live chat or email to reach the support team, and even though there isn’t an option to submit a ticket or call a phone line, everything so far is very standard for modern casinos.

But the issues start as soon as you actually try to use any of these features. Live chat will give you the run-around, taking forever for every reply and ultimately not even sharing basic information about the site (like things every player can freely see in the terms and conditions). Email is a little bit better, but by no means acceptable. Responses were very slow (took nearly 2 days for us to get a reply back, which is way too long for a relatively small casino site), and although the actual quality of that reply was a bit better, it still required a follow-up… and, we presume, more waiting. Not the best impression.

Mobile casino

Wonaco doesn’t really have a mobile app in the traditional sense: you won’t be downloading anything from the Google Play store or even from a sketchy link on its own website.

Instead, that very website IS the mobile app, letting you enjoy all of Wonaco’s features right from the comfort of your mobile browser. The app’s design is basically identical to what you’d find on PC, so all of the features, buttons, menus, etc are unchanged and function exactly the same. Whether you’ve already got experience with Wonaco on your computer or are accessing it on mobile for the first time (which we suspect most of you will), we trust that you won’t have any issues navigating it!