Zumibet Casino

Zumibet Casino Review

In the modern casino landscape (even in a country that’s not a particularly important target for online gambling, like Australia), it can often be very tough to stand out from the competition. Sites will give you crazy bonuses, fun gimmicks, and expansive VIP programs in an attempt to not only lure in new players, but also keep them sticking around for the long haul. And with that in mind, it’s tough to imagine how Zumibet – which doesn’t have any of those things – is hoping to attract any players at all.

Yeah, we’re spoiling much of our review, but we also won’t insult your intelligence. A glance of Zumibet’s bland, uninspired interface and its poor (at times, nonexistent) bonuses will show even the most oblivious player the same thing. There’s no hook here, nothing to make your average gamer say “yes, I want to sign up here.” But is there something that’s not obvious at a glance, something concealed beneath the surface? We’re about to find out!

Bonuses

Welcome Bonus – 100% Match up to AU$1,500

The first deposit bonus is the first chance any online casino gets to impress, and sadly, Zumibet fumbles a little bit right out of the bag. Its welcome package doesn’t contain any free spins, and its match offers suffer from pretty high wagering requirements. The good news is that at least their maximum bonus amounts are pretty high.

Take, for example, the first deposit bonus, which will give you a 100% match up to AU$1,500. While the 100% match percentage is very standard, the maximum bonus you can obtain here is very big, so if you fancy yourself a high roller and are willing to put down over a grand on a brand new online casino, that investment will be reciprocated… for a time.

After all, once the bonus is yours, you’ll then have to wager through it so you can withdraw it. And here, you’ll need to do that x40 times within just 7 days – a tall order even with a smaller bonus. Now imagine if you got the full AU$1,500 and need to place AU$60,000 worth of wagers within just 7 days. Yikes! Though at least if you manage it somehow, there won’t be a limit on how much from the bonus you can actually withdraw.

Additional Welcome Bonuses

But Zumibet doesn’t just have one welcome offer – it sports an entire welcome package that covers your first four deposits. This is arguably the best part of the site’s entire bonus page, which is a little sad considering that it’s a fairly standard feature that you’ll also find at most online casinos.

The second time you put money down, you’ll receive a 50% match up to AU$1,500 – the lowest bonus percentage out of the entire package. The third deposit offer will shoot up to 75%, and the fourth one, back to 100% like the first deposit. With that said, both of those offers will only give you up to AU$1,000 in bonus cash, meaning if you’re a high roller you’ll get less funds out of them compared to the first deposit bonus.

The bonus conditions are the same as the first deposit one, with the bonus cash having to be wagered x40 times within 7 days, though also not having a cap on how much you can withdraw (as far as we can tell).

Reload Promotions at Zumibet Casino

Although Zumibet offers bonuses for the first 4 deposits, from the 5th one you’ll have to be on your own. Alas, one of the worst parts about the entire website is that it doesn’t have even a modest reload promotion (like, for example, “deposit on a Monday and get a 30% match”), nor even any limited time offers (for instance, “deposit around Christmas and get 100 free spins”). This leaves players without much incentive to keep depositing once they’ve used up their welcome package.

There is one exception, and it’s not really a reload offer – instead, it’s a cashback feature. Once a week (on Tuesday), you’re eligible to receive up to 10% of your net losses back. The higher your losses, the more you’ll get, with AU$750 or more netting you that full 10%. Unfortunately you’ll need to have lost at least AU$250 in a single week to be eligible for this cashback in the first place, and quite frankly, even if you qualify for the highest tier, losing AU$750 and getting AU$75 back doesn’t exactly feel like a good enough consolation prize.

Casino Games

Granted, the bonuses of Zumibet weren’t exactly the greatest – but who cares about those, right? What matters are the games! That’s the important part, the thing most of us are actually here for! And… yeah, unfortunately they’re pretty poor as well. As the name suggests, Zumibet is a betting site first and foremost, meaning that its sportsbook is actually fairly decent… if you care about that sort of thing.

If you don’t, and you instead care about the casino side of things (which we assume most of you will), things start to look dire. As we’ll explain below, both the slots and live casino sections have their own unique challenges, to say the least, and if you were hoping for something more like lotteries, scratch cards, or bingo… forget about it. The only exception are instant win games, of which Zumibet offers about 100, but even with them we don’t feel like this games selection is sufficient for the modern gambler.

Pokies

In terms of both number and variety, the pokies section of Zumibet is actually really decent! Overall, the site sports about 3,000 different games – by its own count they’re about 3,300, but some of them won’t be available in Australia (for example, games from NetEnt), which brings down the overall number. Yes, despite having a dedicated Aussie version, Zumibet still does the annoying thing where it’ll display games that aren’t available in Australia and will give you an error the moment you try to play them.

But hey, even with that restriction, there are plenty of games to find here from top-notch providers like BGaming and Nolimit City. No, this isn’t the problem: the problem is that finding these gamesi s borderline impossible. The site doesn’t have any categorization at all – you can’t sort by feature (like Megaways or Jackpot), by theme (like Christmas), nor even by provider! That last one is the most basic, bottom of the barrel categorization option we’d expect from any casino! And given how slow and clunky the interface is, scrolling through the list of thousands of games looking for what to play isn’t a very appealing option either.

Live casino

Although the pokies section had its issues (specifically the lack of categorization), those issues pale in comparison to what you’ll find in the live dealer section… or specifically, what you won’t. You see, the site only offers games from 3 live providers, and none of them are exactly what you’d call household names: Live88, SA Gaming, and ICONIC21. Between them, you’ll find a handful of tables for roulette and blackjack, and absolutely nothing else. You can’t even view the exact number of tables (and subsequently, which ones have free spots for you to join) because the user interface is so bad that it groups them together by provider. Like, you won’t find blackjack games, you’ll find Live88 games and from there you’ll have to narrow it down. It’s the exact opposite problem to that of the slots section! What is going on?!

Deposits & Withdrawals

Now that we’ve examined Zumibet’s bonuses and games, it’s time to direct our attention to an overlooked, yet no less important aspect: the payment options. Indeed, whether you can even deposit at a casino site is one of its most important features, doubly so at Zumibet whose track record for accommodating players has been very shaky. Alas, that track record continues here as well, with only a small handful of payment options being available for deposits and withdrawals.

Sure, you can use Visa and MasterCard, just like you can at practically any other casino. Beyond them (and bank transfer, another boring, safe option), you’re pretty much just limited to MuchBetter, Neteller, and Skrill – and yeah, these options are welcome, but also not exactly numerous. The only alternative is crypto, and while admittedly the options here are much better (including even some slightly obscure coins like Tron), not every player will want to use crypto. And if you’re one of those players, your needs won’t truly be accommodated here.

Withdrawal time

It’s only natural to be excited about getting to use your winnings as soon as possible – after all, isn’t it this very moment that you were looking forward to so much? While it’s only natural to be excited, keep in mind that not all payment options are created equal: some will take far longer to process your winnings. For example, banking solutions like Visa and MasterCard can add 3-5 days on top of the 2 day processing time the casino already imposes on each transaction.

To get your winnings as quickly as possible, we recommend using an electronic payment option. That could be an e-wallet, such as Neteller and Skrill, or it could be a crypto coin like Bitcoin. Ironically enough, Bitcoin in particular isn’t the best for fast withdrawals, but quicker alternatives like Litecoin and Ripple are very reliable and often recommended by gamblers.

VIP Program

As we already mentioned in the bonuses section, Zumibet’s bonus offerings are extremely underwhelming, and arguably one of the worst things about the entire site. Nowhere is this fact expressed more clearly than in the VIP program, which is normally one of the best and most rewarding parts of a casino, something to keep giving loyal players rewards and encourage them to keep playing. As you might have guessed, such a program does not exist at Zumibet. And when that fact is combined with the overall lack of reload bonuses, one has to wonder what the point of being a loyal player here even is.

Tournaments

Tournaments are a huge part of the online casino landscape these days… but as we’ve already established, Zumibet doesn’t exactly like to stick with trends. As such, it appears to have omitted any kind of tourneys, both locally hosted and “Drops & Wins” style promotions. For those unaware of the term, “Drops & Wins” are tournaments organized by the slot provider (for example, BGaming) to promote their games across various casinos. Any casino with qualifying games can offer these promotions to players if they wish, and yet Zumibet’s owners weren’t even willing to put in the minimum amount of effort required to make that happen. Shameful!

Verification

Verification sounds like a scary word, especially in today’s climate where everyone and their mother wants you to “verify your identity” through photos and face scans. Luckily, online casino verification isn’t quite so dystopian (yet), and it’s mostly done to prevent money laundering rather than for some nefarous surveilance-related purpose. Even at a casino that fails at many player-facing things like Zumibet, the process is fairly simple and straightforward.

Once you’re ready to withdraw for the first time, you’ll need to present a handful of documents that you already have and, likely, routinely use for identification. Those include (but might not be limited to) your ID card or passport, a bank statement, and a proof of address like a utility bill. Depending on how you deposited, you might also need to prove the payment option belongs to you, but that should also be fairly easy to do – for example, by taking photos of your credit card.

Is Zumibet Casino Legit & safe?

This is a very complicated – but, of course, essential – question to ask. On one hand, we can confirm that it’s legit, as the site is licensed and regulated by the Curacao Gaming Control Board. You can find the certificate in the footer of Zumibet and then, if you want to be extra sure, cross-reference it with the GCB’s own public gambling registry. Which we’ve done, and can confirm that everything does, indeed, check out.

Is the site safe, though? Well, that’s a more complicated question with a nuanced answer. Although every scammy site is unlicensed, not every licensed one is legitimate. And in Zumibet’s case, there are, indeed, causes for doubt: for instance, the fact that parent company ILP Trading B.V. is basically untraceable, has no other casino sites, nor any information about its country of origin (besides its Curacao registration which every casino licensed in Curacao has). With big brands that have a ton of casinos it’s easy to advocate for them being legit because a scamming scandal at one of their sites would start a domino effect affecting their other casinos too. But at Zumibet, that domino effect isn’t present, so it’s harder to justify blind trust even if we can’t prove ill intent.

Customer support

Zumibet doesn’t even seem to have a dedicated support (or “Contact Us”) page, so it’s pretty easy for players to get lost in their attempts to contact them. And indeed, if you have a question or, worse, are facing an issue with the site or with payments, your only option seems to be to use live chat, which is advertised with a big button in the footer of most pages. Selecting it, though, might not lead to the best outcome. Although the live chat agent connected very quickly, their responses were very slow and mostly consisted of short, unhelpful answers.

Instead, if you have a more serious inquiry (especially one that has to do with payments), we strongly recommend contacting customer support via email. The exact email address you can use is a bit concealed on the actual site, but you can still dig it out from the Terms & Conditions page (and we’ve also provided it for your convenience). Although email support is slower, it’s also much more reliable comparable to the shorter, more unhelpful responses live chat offers.

Mobile casino

Zumibet’s design isn’t the best – it’s simplistic and at times unintuitive on desktop, and we’re sad to say that many of these issues persist on mobile as well. Much like many other online casinos, the site shares a lot of elements of its interface between its two versions, and while for most other sites this results in a clunkier PC version, here it’s the opposite and the mobile casino feels like a compressed version of the desktop one that just doesn’t feel very good on mobile. Although in terms of functionality the site is completely functional from a phone, you’ll see a lot of visual weirdness like flickering pages and slow loading times which left a pretty poor impression.