BigClash Casino

BigClash Casino Review

In today’s online casino landscape, competition is everything – and sometimes, a big clash is inevitable! But will BigClash Casino win it compared to the many other sites operating in Australia? At a glance, it certainly seems to have what it takes, as it comes from a very large and experienced company, offers a ton of bonuses and games, and most importantly, has a dedicated Australian version which accepts and displays our currency.

But appearances can be deceiving, which is why we’re here! We at CasinoAustraliaOnline are about to examine the site in its entirety, determine whether it’s as good as it seems to be, and most importantly, whether it’s legitimate or a scam. Most importantly, once our examination is complete, we’ll lay out our thoughts just below. Did we like the experience? Only one way to find out!

Bonuses

Welcome Bonus – 100% Match up to AU$2,500 + 50 Free Spins

Every great casino site starts off with an equally great welcome bonus, and to BigClash’s credit, its welcome package is definitely well worth the definition of ‘great’! You’ll receive bonuses for the first 3 deposits you make here, though if for whatever reason you’d rather not get some of them (or even the entire package) you can easily opt out.

The very first offer you’ll get is a 100% match up to AU$2,500, which is already a very decent offering. Although the 100% match is pretty much the standard when it comes to first deposit offers, the maximum bonus amount of up to AU$2,500 should satisfy both regular players and high rollers. And if you were looking for a little something extra, you’ll also snatch up 50 free spins on a pokie of the week, which adds a bit of spice to the whole deal.

Although this bonus is really decent, its wagering requirements are still going to be just as tough as they are at most online casinos. The cash bonus will need to be played through x35 times, while the free spins winnings must be wagered x40 times. Not only that, but both requirements need to be completed within 10 days, with only pokies contributing 100% to the requirements. Hey, no one said it was going to be easy!

Additional Welcome Bonuses

Like we mentioned just above, BigClash Casino will give you a welcome package comprising of bonuses for each of your first three deposits. We already explained the first deposit offer, but how about the rest? Well, the second deposit bonus will be significantly worse compared to the first one in terms of the bonus cash, as this time you’ll only get a 50% match up to AU$1,000. However, fans of free spins will receive 100 even with a minimum deposit, which might make this offer worth claiming anyway.

The third bonus will bump the numbers back up to 100% up to AU$2,000, but consequently the free spins will also be down to just 50. Not much to say here – if you liked the first deposit bonus, you’ll like this one too (by virtue of them being nearly identical). The wagering requirements for both these offers are also the same as the first: x40 for the free spins winnings, x35 for the cash bonus, to be completed within just 10 days.

Reload Promotions at BigClash Casino

Despite the fact that the welcome bonus of BigClash is pretty great, you can only ever use it once – and after that, it’s gone forever. But what is a bonus-loving player supposed to do? Well, it’s simple: the site also offers multiple reload promotions that, as you might have guessed, can be used over and over again, reloading every week. Pretty cool!

The first bonus is available during the working week, between Monday and Thursday. A minimum deposit of AU$30 during that period will net you 50 free spins – simple, right? The second bonus, available during the weekend, is a little more complex, as the same deposit (AU$30) will give you a 50% match up to AU$1,050. Bump that up to AU$75 or more, however, and you’ll get an extra 50 free spins on top of the bigger match bonus that naturally comes with a bigger deposit. A 50% match + 100 free spins for a deposit of AU$105 is pretty great value!

But the deals don’t stop there. From time to time, you’ll find limited-time promotions that are seasonal and will change based on the time of year (for example, special one-time offers for Christmas, Halloween, Valentine’s Day, etc). We won’t discuss those here, since they’ll change every season, so by the time you’re reading this they’ll have already swapped. BigClash also offers a few cashback features, which we WILL discuss – but a bit later, in our examination of the site’s VIP program.

Games

Despite the bonuses here being pretty decent, ultimately if the casino doesn’t have a good enough selection of pokies, live table games, and other ways to gamble, well… we’re afraid that even the best bonus offers won’t keep players’ attention for long! This is especially an issue at Australian online casinos due to so many game providers restricting the games they offer here. Luckily, BigClash manages to work along these restrictions to provide an overall fantastic selection of titles.

The pokie and live casino sections are both spectacular – both of which we’ll discuss in more detail a little further down. What surprised us even more, however, was the great number of instant win games (along the lines of “Aviator” or “Plinko”), there are over a hundred of them here, which should please anyone looking for something a bit more unconventional. And if you prefer to bet on sports, fear not, BigClash offers a pretty decent bookmaker as well!

Pokies

Aussie casinos often struggle with the amount of pokies they can offer due to many huge providers (like NetEnt) treating Aussie players like the plague. Well, BigClash – much like many other NovaForge sites – has managed to fill its collection of slots with high-quality games anyway. Whether you’re looking to play the titles of big providers like BGaming, Pragmatic Play, Microgaming, or Nolimit City, or prefer hidden gems like OneTouch, Octoplay, and Revolver, chances are you’ll be pretty satisfied here.

Of course, if those names mean nothing to you, you might find yourself a little lost – which is also our only criticism of this section. Sure, the site does offer a section for Top Games, as well as one for Popular Games (what the difference between those two in practice is, not even they know), but overall, categorization is pretty lacking. Sure, you can filter games by provider or feature (like Megaways), but how about by theme, or a section for classic pokies? The way the section is presented is pretty insufficient.
Live casino at BigClash Casino
Just like the slots section of BigClash was decent, yet flawed, the same can be said for its live dealer one… though it’s flawed in very different ways. Its main provider is Pragmatic Live, which is one of the best live casino companies in the business, bar none. You’ll have access to a few smaller providers as well, such as Atmosfera, but come on, you’re definitely not going to play those rooms when you have access to Pragmatic!

Sadly, this is where the biggest downside of the section comes into play, as other big providers, like Evolution Gaming, are conspicuously absent. So if you want to play something a little more niche, like live game shows, you’ll have to contend with Pragmatic’s offerings or none at all. At least the issue present in the pokies section (that of bad categorization) is eliminated here, as it’s fairly easy to find the exact game you were looking for.

Deposits & Withdrawals

Being able to actually deposit at the online casino that has caught your eye is often much more important than being able to claim a big bonus or play the game you like. Why? Well, if you can’t make your deposit, then you can’t play or claim any bonuses, right? That’s precisely why we at CasinoAustraliaOnline always place a huge emphasis on bonus offerings, even if many players tend to neglect them.

So, how does BigClash fare in this often overlooked department? Surprisingly, pretty great! You can deposit via MasterCard (Visa is available only for withdrawals), as well as bank transfer. In addition, a number of e-wallets are available, such as Skrill, Neteller, and Jeton, and if you’d like to instead use a pre-paid voucher, Neosurf, Paysafecard, and Cash2Code are all present. At this point, it’s just a matter or preference and availability in your region!

One of the best payment options you can use for depositing at online casinos is crypto, and if you already have a wallet, you can use a number of them here. Bitcoin, Ethereum, Tether, and Litecoin are obvious, but you can also use slightly more obscure coins like Ripple and BitcoinCash. Although there are a few omissions, like Solana, overall we found he selection here to be very satisfactory.

Withdrawal time

Many players think that, since depositing at an online casino is instant, then withdrawing from one must also happen immediately – but that couldn’t be further from the truth! Even if you ignore verification (which is something that happens the first time you’re withdrawing from a casino site, we’ll talk more about it down the line), withdrawals can still take at least 3 days. That’s how long BigClash will take to process and dispatch your winnings.

We say “at least” because some payment methods will actually delay things even further. That won’t be the case for most of them: e-wallets and crypto (even slower coins like Bitcoin) should process your payment almost immediately, allowing the money to show up in your bank account within minutes of it being dispatched. On the other hand, credit card withdrawals can take 3-5 days from the moment they’re dispatched, and bank transfer – up to 10 days. So it’s best to avoid them if you’d rather get your winnings as quickly as possible.

VIP Program

In our examination of BigClash’s bonuses, we mentioned how you can get some cashbacks as part of the VIP program, but how does that work? Well, its basic principles are very simple and reminiscent of many other casino sites’ programs: the more real money you put down on bets on pokies (regardless of whether those bets are winning or not), the more points you earn, and thus, the higher you climb up the ladder. Each level you obtain will unlock new rewards, and so the more loyal you are to BigClash, the more perks you’ll get.

It’s a classic setup that’s used almost everywhere for a good reason. But sadly, BigClash’s execution falters in many places. For starters, there are only 5 levels here, which means that the gaps between those levels are extremely large. You can go for years and bet thousands of dollars without leveling up! And even if you do increase your level, the rewards aren’t worth it. You’ll only get anything substantial, like the aforementioned cashbacks, at level 3, and even then, the amounts are pretty low. What’s the point of wagering thousands for a reward like that?

Tournaments

Given the fact that BigClash offers a ton of pokies, it’s only natural that they’d place a large emphasis on tournaments as well – and boy, have they! This site has one of the coolest and most diverse selections of different tourneys we’ve ever seen, with about a dozen of them active as of the time of writing. What caught our eye is that they’re not exclusively for pokies, but also for live casino and sports betting, which is always a rare and wonderful sight.

There is, however, something worth criticizing here: the fact that many of the tournaments won’t give you any cash rewards, and will instead only grant you currency you can use to buy bonuses in BigClash’s shop. Granted, not every tournament does that – in fact, most of them will still net you real money if you’re able to score high enough. But the fact that so many tournaments will “reward” you with bonuses instead of actual winnings does feel a little insulting. We’d have preferred it if you could win cash from every tourney.

Verification

If this is your first time at an online casino site, then you probably aren’t familiar with the process of verification (also known as KYC). With that said, if you’ve registered for an e-wallet or crypto wallet, chances are you’ve gone through something very similar at other websites. Remember how you needed to take some photos of identifying documents so you can tie your real-world identity (from your driver’s license, passport, etc) to your account? Well, BigClash, like every other casino site on the planet, will require you to do the same.

The reason for this is identical as well: compliance with anti-money laundering laws. Sites that can dispense money to users are uniquely targeted by criminals for use in money laundering schemes, where they’ll deposit dirty money and they withdraw it ‘clean’. As such, casinos have implemented multiple measures to prevent such misuse, the most prominent one being verification. It sucks, especially since you’ll be doing it at the most exciting moment (your first withdrawal). But for most players, it’s a relatively painless process that they’ll only have to deal with once.

Is BigClash Casino Legit & safe?

Worried about your safety while playing at online casinos? Good, you should be! Despite what other review sites will tell you, there’s no shortage of scams in the online gambling space, which is why learning how to tell them apart from the legit casinos is one of the most important skills you can learn as a player. Although there’s no guaranteed way to know for sure, you can get pretty close by looking for two things: the site’s owner and its license. So, let’s examine both here at BigClash and see where the journey takes us.

In terms of owner, the casino is owned and operated by NovaForge Ltd, a huge company that you might have already heard of before, given the fact that they own and operate over a hundred casino sites. So we’re not talking about a nameless, faceless nothingburger of a company, but a conglomerate with tens of thousands of players across its many projects. As for license, well, BigClash itself won’t tell you anything, but looking it up in Anjouan’s license registry reveals that yes, it does in fact have a license – which means there’s a regulator there to hold it accountable. Not much to worry about on that front!

Customer support

Looking to ask a question about BigClash that we haven’t answered in our review? Or perhaps you’ve encountered a technical issue, like being unable to play certain games or withdraw your winnings? Either way, it’s best that you turn to the site’s customer support team and ask them for assistance directly. You can do so in two ways: via live chat (accessible from the “Live Chat button near the bottom of every page) or via email, from the address we listed below.

But which method is better? The answer is email, and it’s not even close. NovaForge have long had issues with the live chat support on their websites (probably because they have just one team operating all of their sites, which stretches the agents too thin to be of any real use), but even here at BigClash, we couldn’t get a decent answer to any of our questions. Email will be slower, sure, but you’re far more likely to receive a useful response. Unless you’re in some sort of spectacular rush, we strongly advise you to just write an email.

Mobile casino

At this point, it should come as no surprise that BigClash is a casino intended for mobile devices rather than desktop computers. Its very interface, with its large icons and collapsible menu on the left, suggests that it was designed with mobile sensibilities in mind. And yes, it does work great across a variety of devices, even older ones with less memory (surprising, given the amount of visual elements and banners). There isn’t a specific app you’ll need to download – rather, the casino works in a “web app” accessible through your mobile browser. This ensures that the casino works across both Android and iOS, doesn’t take up unnecessary storage on your phone, and most importantly, provides full casino functionality on any browser.