Cashback Casino

Cashback Casino Review

If you’re anything like us, you might have raised an eyebrow when looking at the title of this casino. Don’t many online casinos offer a cashback? What makes this one special enough to be named after this feature? Well, as it turns out, Cashback Casino’s unique selling point is that it gives you a portion of your losses back every single week, without requiring anything in return.

This seemed a little too good to be true for us, so, of course, we had to investigate! As always, we thoroughly researched the casino’s bonuses, games, payment methods, license and everything else that’s important, compiling our findings in our review below! Even with the cashback feature in mind, there are many things that are vital to a casino’s success, after all.

So, should you take Cashback Casino up on its offer, or should you simply take your cash and run back to another site?

Bonuses

Welcome Bonus – 100% Match up to AU$300 + 25 Free Spins

We will be discussing the cashback offer later in this review (in our Loyalty) section, but as amazing as it may sound, it comes at a price: namely, Cashback Casino only offers one bonus beyond it. Even worse, it’s not a particularly attractive bonus, either!

New players at the casino will receive a 100% match on their deposit up to AU$300, alongside 25 free spins on the pokie “The Myth” by Mascot. The minimum deposit to claim this offer is AU$30, and after that, you’ll have 7 days to wager your winnings – x40 times for the cash bonus and x20 times for the free spins winnings.

As you can see, this isn’t exactly a great bonus. The maximum amount of AU$300 may be enough for many people (after all, most don’t deposit more than that for their first time at a new casino), but high rollers definitely won’t be satisfied by it. On top of that, the high wagering requirements make it extremely unlikely that you’ll be able to withdraw anything from the bonus – you’d have to be spinning pokies day and night to complete the x40 requirement in 7 days, and that is assuming you’re winning just as much as you’re losing!

And if this bonus doesn’t seem satisfactory… Well, too bad for you. Cashback Casino doesn’t have any kind of reload bonuses beyond their cashback, or even any temporary promotions (like for example, a Christmas offer). Not the greatest first impression you can make on your players!

Games

Upon learning that the welcome bonus of Cashback Casino isn’t great, many players will undoubtedly say “Well, the bonus isn’t everything, it’s the games that matter” – and they’d be right! After all, a bad bonus can be overlooked if the game selection is great, but not even the best bonus is worth anything if you can’t wager it on good pokies or live caisno rooms!

Well, we’re happy to report that the games selection of Cashback Casino is definitely in the ‘great’ category, especially if you’re a fan of pokies! You can find more than 6,000 different games from dozens of software providers, and the diversity of content in terms of both type and theme is astounding!

If you’re not a big fan of spinning reels, there are still options for you. The live casino offers quite a few games on its own, and the non-live section provides dice games, keno, plinko, even a skill-based pokie or two! While the focus of the casino is certainly the slots, we can’t say that those who would rather avoid them will have a bad time at Cashback Casino.

Pokies

We can’t mince words here – Cashback Casino is a pokie paradise! You could be playing just one pokie a day and it’d take you over 20 years to play through its entire selection of games… Assuming that it hasn’t grown at all in that timespan! While we can’t say that every popular provider is included (with notable absences being Play’N GO, Nolimit City, Pragmatic Play and a few other bigger names), the ones that are available should leave most fans very satisfied.

The selection of pokies on display is also of unmistakable quality, whether you prefer the big, flashy slots with many bonus games or the simpler ones with high volatility. Among the most popular pokies available at Cashback Casino are Betsoft’s “Blood Eternal”, BGaming’s “Deep Sea”, IGTech’s Wolf Treasure, Felix Gaming’s “Gummy Bears” and many more!

Of course, we can’t talk about pokies without mentioning jackpots – and that goes double here, because Cashback Casino has hundreds of jackpot pokies, many of which with jackpots worth millions of dollars. In this section you’ll find titles like Belatra’s “Northern Boom”, Playson’s “Book of Gold: Classic” and Betsoft’s “A Night in Paris”, all of which just waiting for their next lucky winner!

Live casino

While we couldn’t contain our enthusiasm for Cashback Casino’s selection of pokies, our excitement is a little curbed when it comes to its live casino offerings. Don’t get us wrong – there’s quite a lot of variety there! In total, we counted around 150 different rooms, which should be plenty for even the most hardcore casino gamers.

So, what’s the problem? Well, it’s two-fold: lack of diversity and missing providers. Despite the fact that there are so many rooms, most of them are only dedicated to a few games, like baccarat, blackjack and roulette. About a fourth of all rooms are for sports betting events like football and horse racing masquerading as casino games. Worst off, most games are provided by a small number of relatively unknown developers, with big names like Evolution Gaming and Pragmatic Live missing in action.

We at casinoaustraliaonline.net have always held live casino at the highest esteem, which is why we just can’t settle for “good enough”. Despite how brilliant the pokies section is, the live casino offerings of Cashback Casino don’t have what it takes to earn our seal of approval.

Deposits & Withdrawals

Have you ever asked yourself what the most important part of an online casino is? Is it the games, the bonuses, the license perhaps? Nope, it’s the payment options! Because if you’re not able to deposit (and, eventually, withdraw your winnings) using the method of your choice, then everything else is meaningless, right?

Luckily, Cashback Casino passes this test with flying colors, providing players with numerous options to deposit with! While some are, sadly, not available to Australians (such as Visa cards), there are more than enough left to ensure you’ll always be able to withdraw using the method you prefer. Besides MasterCard, you can use a bank transfer or a variety of e-wallet solutions, like Skrill and Neteller.

While there are some notable absences (like Astropay, or pre-paid solutions like Paysafecard), ultimately we can’t say that there isn’t a lot of variety among the available methods. The same goes for crypto payments, with 6 different currencies available – including Bitcoin, Ethereum and Dogecoin. Again, it isn’t every popular currency out there (Ripple’s absence will disappoint a lot of people), but it’s enough to give players some much needed options.

Withdrawal time

You’ve done it – you scored a huge win! Of course, the first thing that’ll be on your mind is how quickly you’ll be able to access your funds, and the answer is… Instantly! Or so the casino claims, at least. In reality, it might actually take a few hours, but we have to give credit where credit is due – the reason why most payment options available are e-wallets is probably precisely because the withdrawal time is very fast, and you’ll be able to get your winnings almost immediately.

There are two exceptions to this rule, however. One is card payments (namely, MasterCard). Due to the verifications needed to be performed by MasterCard, these types of withdrawals will end up taking around 3 business days, with the possibility of a slight delay if something ends up going wrong. Bank transfer is by far the longest withdrawal method, as it can take between 5 and 15 business days for your money to be successfully transferred. On top of that, the withdrawal limits for this method are very high, which is why we would recommend using it only as a last resort.

VIP Program

Loyalty programs are an essential part of keeping players happy and satisfied, but they’re rarely so essential as to give the casino its entire branding! Well, Cashback Casino decided to play by its own rule and just straight up named itself after its Cashback loyalty program. Honestly, we have to respect that, it’s a power move if we’ve ever seen one!

So, how does this cashback work, really? Well, every time you lose at the casino, you’ll get a portion of those losses back the following Monday. It’s as simple as that. There is no opt in or any bonus codes requires, it just… Happens automatically. Quite impressive!

The exact cashback you’ll receive will depend on the total sum of deposits you’ve placed at the casino over the past week (from Monday to Monday). All players who deposited at least AU$15 will get a 10% cashback on their losses the following week. If you deposited at least AU$1,080, that percentage increases to 15%. Finally, if you deposited at least AU$2,900, you’ll get a 20% cashback on your losses.

It’s important to note that all of your deposits throughout the week will count together towards the aforementioned totals – so if you’re a high roller who deposited AU$500 on Tuesday and AU$600 on Friday, you will qualify for a 15% cashback on your losses on Monday. After getting it, you’ll have to wager your cashback x1 time (same as your regular deposit) within 6 days to convert it into winnings, which you can then withdraw.

Tournaments

Pokie tournaments have become a staple of modern online casinos, with many players using them as a brand new way to enjoy old, beloved slot games – but this time, in a competitive setting. Most online casinos have them, and they usually have pretty good prize pools for the players who managed to earn the most points while playing certain pokies.

If you’re a hardcore pokie player, or simply were curious about how this works in practice, we’ve got some bad news for you – as of the time of this writing, Cashback Casino does not offer any kind of tournaments. This won’t mean much to those who weren’t interested in them in the first place, but we know it’ll be a deal breaker for many who have grown fond of this particular style of casino promotion.

Verification

While most people use online casinos for fun activities (playing cards, spinning pokies, etc), bad actors will, unfortunately, use it for illegal things like money laundering. If you put in some cash and then withdraw it, you can legally claim that this money was won at the casino even if it was gained illegally. To mitigate this, every casino has a verification process in place that triggers automatically when you try to withdraw your winnings.

Cashback Casino is no exception – your first attempt at withdrawal will be rejected until you comply with the KYC (Know Your Customer) procedure. Luckily, doing so is very easy, as all you’ll need to do is provide a few rather ordinary documents to the casino. Those will include a photo ID (such as your national ID card or driver’s license), a proof of current address (for example, a utility bill from the last 3 months) and a proof of payment method (a screenshot from your e-wallet interface showing all of your data).

While additional documentation may be requested if the casino suspects foul play (for example, bank statements are sometimes required to rule out suspicious activity), most players will complete their verification very quickly. Once you’re verified, you’ll never have to go through this process again, and you’ll be able to withdraw easily from that point on.

Is Cashback Casino Legit & safe?

When you enter a new online casino, checking the license should probably be the first thing you’re doing. After all, playing at an unlicensed casino as an Australian is strictly illegal – and even if you decide to be a rebel and break the law, an unlicensed casino isn’t answering to anyone, so there is quite literally no way to punish it if it steals your money. Not awfully trustworthy, right?

If you’re growing a little concerned about Cashback Casino’s legitimacy, don’t be – it is fully licensed and regulated by the Curacao Gaming Authority, making the aforementioned concerns all but evaporate! Not only does this license make it legal for you to play there, but Curacao is also holding the casino accountable. If enough players report fraud, their license is stripped, meaning the casino has reason to be on its best behavior.

As always, we have taken every step to verify the license’s legitimacy before endorsing it, but if you have any doubts, we would recommend that you do the same by yourself. You can find the number in the table below, or in the footer of the casino.

Customer Support

No one quite realizes just how essential a casino’s support team is… Until they need it! Whether it’s your deposit not going through, your bonus not being added to your account, your withdrawal request being rejected or any other urgent reason, you can very quickly find out why the support team is far more important to a casino than bonuses or payment methods!

Cashback Casino currently offers only two ways to reach the customer service representatives. Chief among them is the live chat, which you can access from the menu on the left or through the little bubble that appears on the right on most pages. This will directly connect you to a support agent who will listen to your problem and try to offer a solution.

If live chat isn’t your cup of tea, the only other way to contact support is by e-mailing them. However, in our experience e-mails are generally answered much more slowly, and if you account for the back and forth needed to fully address many issues, it can take days before your issue is resolved. As such we would recommend that you try the live chat first.

Mobile casino

Are you the type of player who always, or at least usually, plays online casino from your phone rather than on a compute? Chances are you do, as most gamblers today spin pokies and get dealt cards on their mobile device rather than through a PC. In that case, you’re probably very curious about how the casino looks on a small screen.

The good news is that it looks and works great! You don’t need to download any app in order to access it, you can simply do so through your phone’s browser (such as Mozilla, Chrome or Safari) regardless of the type of phone you have. During our testing, the casino worked great, with fast loading and a very intuitive design that made accessing all the features quite easy.

The bad news is that not all games from desktop are available on mobile. In no small part, this comes from the large quantity of games – when you’re offering over 6,000 pokies, even if just 10% of them are unavailable on mobile, that’s hundreds of games you can’t play. We’re not saying that the casino is missing 10% of its games (the exact number is difficult to determine), just that it always sucks to discover that a favorite you were looking for is literally unplayable on your platform of choice.