Casino Infinity

Casino Infinity Review

The promise of infinity is one that very few products in general (not just for online casinos). Nobody wants to be remembered like “Halo: Infinite” is, which promised an infinite amount of content and many years of support, only to become completely irrelevant within months of its release. Right now, you’re either scratching your head or feeling our pain.

Either way, the point we’re trying to make is that you’ll be mocked endlessly if your promise of “infinite” turns out to be quite finite. As such, we were very intrigued by Casino Infinity and its rather brave branding. Could it really hold an infinite amount of fun? We decided to find out by completely examining every inch of it, including not just its games and bonuses, but also any other features that might provide players with more value.

So, is Casino Infinity just another case of overpromising and underdelivering, or is it truly the last online casino you’ll ever need?

Bonuses

Pokies Welcome Bonus – 100% Match up to AU$750 + 200 Free Spins

This casino actually does something we found to be really cool – it offers two welcome bonuses, one for pokies and one for live casino. You can’t claim both, so you’ll have to choose the one that is more relevant to your interests. If you’d rather spin reels than get dealt cards, then just keep reading!

Once you make your first deposit of at least AU$30, that deposit will be matched 100%, up to AU$750 – a fairly decent amount, albeit certainly nothing to write home about. The highlight are certainly the 200 free spins you’ll also receive, which will be credited to you in 10 daily batches of 20. Once you get one batch, you’ll have 24 hours to play through it before any unused spins go poof.

Speaking of terms and conditions, once you’re ready with your spins, you’ll need to wager the winnings from them x40 times. The match bonus has slightly lower requirements, only x35 times. This wagering requirement can be completed in 10 days, which is fairly generous as far as we can tell. The only other thing worth noting is that if you deposited via Skrill or Neteller, you won’t be able to take advantage of this offer, or any other bonus at Infinity.

Live Casino Bonus – 10% Cashback up to AU$300

But what if you’re not a fan of pokies? Well, in that case, you’d want to decline claiming the pokies bonus described above – if you do, you’ll automatically be enrolled into another program, one that won’t give you any bonus at all. Choosing not to claim a bonus doesn’t give you one, truly shocking, isn’t it?

However, the magic happens if you wager your deposit on the live casino section and end up losing it all. In that case, you’ll be eligible to receive a 10% rebate up to AU$300 so that you can keep placing bets and having fun – and who knows, you might end up back in the game. This cashback isn’t a bonus – it’s treated as a deposit, and will only need to be wagered once in order to be withdrawn, just like any other deposit you make.

Keep in mind that while your enrolment in this bonus is automatic, receiving it is not. To snatch it up, you’ll need to contact the casino staff via live chat and request it after losing your deposit. Hopefully you won’t ever ned to claim it, but if you do, at least it’s better than losing absolutely everything, right?

Reload Promotions at Casino Infinity

So, you’ve chosen your welcome bonus and enjoyed it… But what now? Are you supposed to go the rest of your infinite casino journey bonus-less? Of course not! Casino Infinity will actually provide you with multiple reload promotions that you can claim as many times as your heart desires, essentially making sure you’ll have a bonus almost every time you put down a deposit!

Of course, these weekly promotions won’t be as good as the welcome bonus, but they’re still nice to have. You can have a match bonus of a 50% match up to AU$1,050 (and 50 free spins to boot) every week, or you can enjoy a cashback of 15% to 25% on your losses through the week, depending on how much you deposit and what games you’re using that deposit on (pokies, sports betting or live casino).

We won’t go into too much detail about every individual promo the casino hosts, but suffice to say, we were very happy with the overall quality of these bonuses!

Games

In order to live up to its ambitious name, Casino Infinity needs to provide us with an infinite amount of entertainment… And while no casino can possibly hope to provide that, we have to say, Infinity comes pretty close! Granted, many of its titles will not be available in Australia, but you’d still be left with thousands upon thousands of titles to pick and choose from!

It’s not just pokies and table games, either (although there’s a lot of that too). You’ll also be able to enjoy a very vast sports betting section, arcade/skill-based pokies, even a number of exclusive games that you won’t find anywhere else. Granted, this section isn’t perfect, and we do have a few concerns about it (which we’ll delve into more down below), but honestly, most of what we saw was absolutely phenomenal and well worth checking out for yourself!

Pokies

At first glance, the collection of pokies available at Casino Infinity is truly staggering – with more than 6,000 different games, the site truly does live up to its name! In fact, we’d wager that the casino has games representing nearly every provider that’s worth enjoying at a gambling site! We’re talking about NetEnt, Nolimit City, Microgaming and so many more!

If you’re a newcomer to the casino industry, then this should all be very exciting to you. However, if you’re a more experienced player, you might have raised an eyebrow just now. After all, most of these companies don’t actually make their games available in Australia. We at casinoaustraliaonline.net have often encountered issues where, say, NetEnt games will display at a casino, but will be unplayable, with an error message popping up that says the title is not available in our region.4

However, at Casino Infinity, all of these pokies are perfectly playable, with no issues whatsoever. This is very unusual, and left us with a lot of questions that we don’t really have the answer to. It is possible that Rabidi NV (the owners of Casino Infinity, and a very big company in the casino industry) have made some kind of deal with these providers to exclusively carry their games in Australia, but it is also possible, and quite likely, that the games are fake.

This can result in very poor payouts, unpaid jackpots/bonuses and many other issues. As such, we would like to issue a warning to any players that consider playing pokies at this casino.

Live casino

Pokies are all well and good, but a lot of players prefer to spin wheels rather than reels, and they’re going to need a seriously decent live dealer section – thankfully, Casino Infinity provides! The site currently hosts over 250 different rooms, which should be music to the ears of anyone who likes playing a good variety of live games in order to keep things fresh.

Of course, most people will only want to play blackjack and roulette, maybe with some baccarat on the site – which is understandable! If you fall into that category, then you’d be pleased to know that you can enjoy dozens of different rooms dedicated to these games, some of which play them straight, while others add small variations (such as auto-roulette).

If you’d like to further diversify your live casino experience, then you’d be pleased to learn Casino Infinity also offers a number of more niche experiences, like sic bo, keno, dragon tiger, war, andar bahar and so many more. Of special mention are Evolution Gaming’s fantastic live game shows, such as “Crazy Time”, which will make you feel like a contestant on TV!

Deposits & Withdrawals

By now, you’re probably salivating at the thought of playing all of these different games, but before you can do that, first you’ll need to make a deposit. Thankfully, Casino Infinity has left you with plenty of ways to do just that, and both the minimum deposit and withdrawal amounts are very low (only AU$15), lessening your commitment to the site.

But how can you make that deposit? Well, you have a number of different ways, including credit card (MasterCard only), bank transfer, a few e-wallets, and, of course, crypto. If you feel so inclined, you can make a deposit using any of eight different supported crypto coins, which we feel is a pretty good number for a site that doesn’t explicitly label itself as a crypto casino.

Withdrawal time

This casino will let you withdraw your winnings in three different ways – via bank transfer, e-wallet or crypto. You’ll always have to wait a few days for Infinity to process your withdrawal and send you the money, but after that, how long it’ll take them to reach your account choice will depend on the method you chose.

Since you can’t withdraw via bank card, many would be tempted to choose bank transfer instead. However, keep in mind that this method will also take the longest to be processed, up to 10 whole days. If you don’t want to wait that long, we can’t blame you. In that case, you’d want to use crypto or an e-wallet, like Jeton. This will process your transaction much more quickly, within a matter of hours after it has been issued by the casino.

VIP Program

Loyal players need not worry: Casino Infinity has an offer to reward them for sticking with it – two of them, actually! The first one will reward you with coins for making deposits, playing games and completing weekly challenges. 5% of each deposit will be converted into coins, and every AU$150 in wagers will give you 1 coin. From then on, you’ll be able to use your accumulated coins in order to purchase various rewards, like free spins and bonuses.

On top of that, by invitation only, you can also gain access to what the casino calls “VIP Rooms”. The more you play, the higher your chance to be invited into one of five different rooms, each of which will grant you a weekly cashback on your losses and a higher monthly withdrawal limit. Overall, we like this program a little less than the previous one, but it’s still nice to have, especially considering the fact that you don’t need to do anything that you wouldn’t normally be doing at Casino Infinity.

Tournaments

Come on, you’ve seen just how many different features Casino Infinity sports – was there ever any doubt that it wouldn’t feature tournaments? The art of competitive pokie playing, as new as it is, has become a staple of modern casinos, and you know that Infinity wouldn’t be skipping out this ever-important feature!

Depending on your preferences, you can play for either real money or for coins that can be used in the site’s VIP program (if you’re curious about it, see above). Of course, tournaments for real money will be harder to compete in, with more people participating in them and higher minimum bet requirements.

Whichever your preference may be, rest assured that it’ll be catered to. Infinity will usually have two or three tournaments active at any point, so you can pick and choose the one you like best!

Verification

In order to comply with money laundering regulations, Casino Infinity needs to verify the identity of every single player that seeks to withdraw from its site. This isn’t something that is exclusive to this site – every online casino worth its salt does it, so don’t think you can dodge it if you go elsewhere.

So, what does this verification entail? Don’t worry, it’s not as scary as it seems: what you’ll need to do is provide 2-3 different documents to the Casino Infinity support team in order to prove that the details you inputted upon registration are accurate. Those will include:

• Proof of ID – This can be any form of photo ID, like your ID card, passport or driver’s license;
• Proof of current address – A document with your name and current address on (from the last 6 months), like a bank statement or utility bill;
• Proof of payment method – A photo of your bank card or screenshot from your e-wallet interface, depending on what you used to make your first deposit (crypto deposits are not verified).

When you trigger the verification procedure, you’ll need to scan and submit all of these different documents, and then e-mail them to the casino’s staff. They’ll verify your details, and if everything checks out, your account will be verified. Time to finally withdraw those sweet winnings!

Is Casino Infinity Legit & safe?

Ah, safety! It’s either your most important concern when researching a new online casino, or at the very least should be! Let’s not kid ourselves, there are far more scam casinos out there than there are legitimate ones, so nobody can be faulted for assuming that a casino is fraudulent and proven otherwise. Luckily, Casino Infinity gives us no reason to doubt its legitimacy.

To start off, the site is owned and operated by Rabidi NV, a really big casino company with a great number of different casinos under its belt. We’ve reviewed their sites many times and have never had any reason to suspect them of anything resembling fraudulent activity, nor have we seen any substantial reports that they engage in such. And if that’s not enough (which it shouldn’t be), the site is already fully licensed by the Curacao Gambling Authority, which will keep it accountable and punish it if it’s proven to be involved in scams.

Customer support

Did something at Casino Infinity break while you were using it? Or do you just have a few questions you were curious about? Not to worry, the site’s support team is always available! The easiest way to connect with them is via the live chat option, which is available at the bottom of every page. By selecting it, you’ll be able to explain your issue directly to an agent and get answers in real time.

If your problem isn’t too urgent, then perhaps it’s a good idea to contact the casino via e-mail – in that case, you’ll receive a detailed response within 24 hours, and if needed, you can continue the correspondence there. Either way, we can vouch for Casino Infinity’s professionalism – we wrote them multiple times over the course of our research and always received prompt, accurate and polite responses. Kudos!

Mobile casino

Are you a mobile player at heart? Got us – so are we! Which is why we always take great care to examine and explore the mobile version of any online casino we review. Casino Infinity was no exception, and we’re happy to say that its mobile site was more than enough to satisfy our lofty expectations!

Just like most online casinos, Infinity doesn’t require you to download a dedicated mobile app: simply opening the site through the mobile browser you’re already using every day will be enough. Despite this, the casino still loaded quickly and gave us unrestricted access to all of its features (games, bonuses, VIP club, you name it) – just in a pocket-size version.