Casiny Casino

Casiny Casino Review

When it comes to choosing a name for your online casino, it’s very important to pick something that stands out and is memorable. After all, you don’t just want to name it something generic that won’t stick in anyone’s mind, right? Following this philosophy, Dama NV – a very experienced company in the realm of casino gaming – have decided to name their latest site… Casino, with one letter changed. Well, that’s certainly a bold choice.

Naturally, we came swimming like sharks who smelled blood in the water! What did this generic name mean for the casino? Was it just something boring, forgettable and begging to be mocked, or was it a hidden gem hiding behind a deliberately unassuming name? Either way, we had to find out, which is why we decided to thoroughly investigate Casiny Casino, focusing on its bonuses, features, games, payment methods and more!

Bonuses

Welcome Bonus – 100% Match Up To AU$300 + 50 Free Spins

We at casinoaustraliaonline.net firmly believe that having a great welcome bonus is an art, not a science. It’s not always about the huge numbers or high percentages, but instead, about providing great value to the player. After all, this is your first impression of a casino, and it has to be stellar! So, does Casiny provide any value with its bonuses? Well… Not really.

Don’t get us wrong, it’s not like the bonus is completely terrible or anything. It’s serviceable, but not particularly impressive. By making a deposit of at least AU$30 within 2 weeks of registration, you’ll be able to receive a bonus of 100% of your deposit amount up to AU$300. On top of that, you’ll also gain 50 free spins on a small selection of pokies, which you’ll need to take advantage of within 3 days of claiming them.

As for the fine text, it’s important to note that you’ll need to wager your complete amount (deposit + bonus + free spins winnings) a grand total of x40 times before you’ll be permitted to withdraw them. This is a rather hefty requirement which, when combined with the overall very small bonus amount, doesn’t leave the best first impression.

Additional Welcome Bonuses

Once you have completed your first deposit bonus, you’ll be rather glad to know that Casiny Casino will offer you two more… As long as you claim all three within 14 days, of course. That’s the big downside of the welcome bonuses, that you’ll need to both claim them quickly and use them quickly if you wish to actually take advantage of them.

If you actually manage to fit into this tight timeslot, though, you’ll obtain two more promotions as part of your welcome package. The first will net you a 50% bonus up to AU$300, so it’s actually half as good as the welcome bonus you already claimed. On the other hand, the third bonus will net you a 120% match up to AU$300, making it slightly better.

While none of those three bonuses are spectacular, at least they’re there. So, if you’re someone who really likes bonuses and prefers to use those before jumping into the deep with real money, at least you’ll have quite a few to go through during the first two weeks of your journey with Casiny.

Reload Promotions

All good things come to an end eventually, as well as all bad things, and all mediocre things. So whichever of these three categories you put Casiny Casino’s welcome bonuses in, eventually the outcome will be just the same. Luckily, the casino also offers its players two different promotions that they can claim every week after their 14-day welcome bonus period has ended.

The first will reward you with a meager 30% bonus up to AU$300 if you deposit on a Tuesday, making it the very definition of a “better than nothing” bonus. The Friday one isn’t much better, allowing you to claim up to 100 free spins – except the number of spins you get is proportional to your deposit, meaning that most people will not get anywhere near that number.

Sadly, these recurring promotions do very little to change our overall impression of Casiny Casino’s bonuses. When all is said and done, we’ve found them to be rather unsatisfactory, and they’re bound to turn off many who prefer to search for more generous promotions elsewhere.

Games

Much like Casiny Casino’s bonuses, we’re afraid to say that their games are a bit underwhelming. Are they bad, or lacking in number? No, not really. But are they enough to make you salivate, howl in excitement and transform into an insatiable pokie werewolf? Well, it would have been a bit weird if they did, but the answer is still no.

While the selection of pokies available is adequate (more on that a bit later in this review), what astounds us more is the utter lack of table games on the site. We don’t really know if this is something that exclusively affects Australians, nor do we care, but Casiny doesn’t even have a single table game!

On the live front, things aren’t much hotter, and on top of that, there’s a strong lack of non-casino options, such as skill-based games or sports betting. While we wouldn’t ordinarily hold this against a particular site, we can’t help but feel a bit disappointed when its casino selections are so scarce.

Pokies

Just like Thanos once went on a quest to collect the Infinity Stones, Casiny went on their own quest to collect every pokie provider starting with the letter B. Boongo, Belatra, BGaming and Betsoft Gaming (BSG) are the main providers for the casino, each with a few dozen to a few hundred games to offer thirsty players.

That’s not to say that there aren’t alternative providers, such as Yggdrasil, IGTech and Wazdan – but the main ones are certainly the Bs. On the front page of the pokies section, you’ll find proudly displayed games such as Boongo’s “Dragon Wealth”, Belatra’s “Legacy of Doom”, BSG’s “A Night in Paris” and Bgaming’s “Aztec Magic”. All prominent titles. None really big enough to make you sign up all by themselves.

Another negative thing that we noticed about the pokies is that it’s very difficult to sort them out. It’s not possible to filter them by developer or even by feature (such as jackpots). Several of the pokies we just listed actually do have progressives tied to them, but there’s really no way to know at all because the casino will not even indicate it on their main page. You’d think that they would want to advertise such a desirable feature a bit more prominently!

Live casino

If you hoped that the lack of traditional table games will be made up for by an increased prominence of live casino games, then prepare to be deeply disappointed. Us Aussies will only ever get one provider, Vivogames, who offer some roulette titles and… Really, not much else.

If you’re the type of player who only occasionally partakes in pokies, and primarily prefers cards and wheels, then Casiny Casino just isn’t going to be for you. We don’t understand this profound lack of options, but it’s clear that many players who’d rather be dealt in than pull the lever are just not going to find anything for them here.

Deposits & Withdrawals

While we weren’t awfully impressed by Casiny Casino’s bonuses or games, we do have to give credit where it’s due and praise their payment options, which are very diverse and plentiful. Whether you’re interested in depositing using your bank card, an e-wallet, a pre-paid voucher or even via bank transfer, there will always be a method that’s right for you.

Casiny offers players an easy deposit process using nearly every online payments solution available in Australia, including Neteller, Skrill, EcoPayz and MuchBetter. On top of that, if you’re someone who would much rather pay in crypto, there are options for you, too! You’ll be able to deposit using several currencies via Coinspaid, which will then be converted into your preferred currency (in our case, AU$).

Withdrawal time

The casino will allow you to withdraw using nearly any method you could use for deposit – and while this gives you a lot of freedom, options and flexibility, it also means that the speed with which you’ll be able to receive your winnings will vary. This, in turn, gives you one more thing to consider when choosing how to deposit. But no worries, we’re here to help!

If you’re looking for the absolute fastest methods, look no further than online payments. Whether you’re depositing using an e-wallet like Skrill and Neteller or via crypto using Coinspaid, it’s almost guaranteed that you’ll receive your winnings in a matter of hours after they’ve been dispatched by the casino.

Using your bank card is a little more convenient, but also means that your winnings will be somewhat delayed. Withdrawals to your Visa and MasterCard may take up to 5 work days to fully process and clear, since they go through additional verifications by the banks.

That’s nothing compared to a bank transfer, though, which can take anywhere between 10 and 15 business days. Keep in mind that if you deposit using a pre-paid service like Neosurf, your withdrawal method will default to bank transfer, so think carefully before you choose it!

VIP Program

Any businessman can tell you that when you’re operating in a highly competitive field (such as online casinos), you need to find a way to foster loyalty. We, for example, do it by providing you with reviews that are honest to a fault, unlike other review sites that shall remain unnamed. Online casinos have similar methods to retain user loyalty, be it through bonuses or consistently added games.

One of the easiest ways to make sure your players will stick around is via a VIP program that rewards the most persistent and loyal among them with extra perks or just cold, hard cash. Unfortuantely, Casiny Casino doesn’t seem to agree with this thinking, because it does not currently offer players any kind of program like that. Definitely a big disappointment, especially when compared with their subpar bonuses!

Tournaments

Pokie tournaments have been around for a while, but only recently have started gaining in popularity. Which makes sense, after all – who wouldn’t want to compete for additional prizes while they’re already winning at pokies? Well, it seems like Casiny wouldn’t, because they don’t currently offer any tournaments on their site.

This is a rather odd omission, considering the fact that the casino has so many pokies, many of which not good enough on their own to warrant much attention. Bundling them up into regular tournaments to encourage players to try them seems like a no-brainer of an idea, and yet, it’s not something that has happened as of the time of writing. Maybe some day, though!

Verification

Ah, the good, old-fashioned verification procedure! While dreaded by many, this is a rather necessary step of the casino process, as it keeps the site clean and safe, and makes sure its money is going where it should: to lucky winners, not bad guys. Luckily, it’s rather easy to prove you’re not a bad guy at Casiny Casino.

To do so, you’ll need to provide several different documents to the casino’s support team. The first of them is some kind of proof of identity, which can be any photo ID – your card, your driver’s license, your passport, you name it. The second is a proof of current address, which can be any document proving where you live, like a utility bill or a delivery receipt.

Depending on your payment method, you may need to perform an additional verification, such as taking a screenshot of your e-wallet interface or some rather explicit photos of your bank card (with some of the important bits censored to protect its chastity). These documents will be requested of you when you first initiate a withdrawal, and the support team will work with you directly in order to let you know exactly what you need!

Is Casiny Casino Legit & safe?

Online casinos don’t exactly have the best reputation with more casual players… And, honestly, we can’t say we don’t get it, we’ve seen plenty of scam casinos with our own eyes. That’s why it’s important to double-check every casino’s license and reputation before you even consider playing there.

Now, we’ve been a bit unkind to Casiny Casino in our review so far, but one thing we’re rather confident in is that the casino is legitimate. It’s operated by Dama NV, a company that is known for having quite a few casino sites under its belt, and for generally leaving their players rather happy. Naturally, Dama NV (and Casiny by extension) has a license to operate issued by the Curacao Gaming Authority, which holds them accountable in case they break the rules.

While we can never provide a 100% scam-free guarantee for any casino, not even the most trustworthy ones, we certainly feel confident enough to state on paper that we believe Casiny Casino to be legitimate.

Customer support

So, you’ve got questions about the casino that we haven’t answered. Or perhaps you’ve already signed up, but you’re experiencing some issues. In those cases, the best thing you can do is reach out to the casino’s staff and speak with their representatives directly – and we’re happy to say there are quite a few ways of doing that.

The most convenient one is certainly the live chat feature, which will automatically connect you to a support agent that you can share your problems with (preferably related to the casino, but we hear they’re good listeners in general). If live chat isn’t your thing, then you can just shoot them an e-mail by either filling out a form on their Support page or just directly messaging them through your inbox.

One thing we noticed, though, is that the support e-mail listed on their site is misspelled to “[email protected]”, which only proves that perhaps naming your gambling site “Casiny Casino” wasn’t that good of an idea.

Mobile casino

If you’re lazy like some of us, then first of all, don’t worry – we believe laziness to be a virtue. And second, you’ll be delighted to know that now you can enjoy said virtue from the comfort of your couch or bed, because Casiny Casino has a fully functional mobile version.

Its mobile site, which can be accessed through any browser on your phone, is fast and responsive, and will give you access to the entire casino. You’ll be able to deposit and withdraw, chat with the support team, sign up for an account and, of course, play the overwhelming majority of available games. The design itself is fairly standard if you’re used to navigating websites on your phone, with the menu concealed on the left to save space until you need it.