Caspero Casino

Caspero Casino Review

If you’ve been reading our reviews for a while, then you’ve certainly come across the name NovaForge before – these guys are everywhere! We must have reviewed dozens of their casinos before, do they ever sleep? Admittedly, each of those sites has a very different theme, as well as notable changes in key areas like games and bonuses, so a re-review is warranted, but wow! Are they the most prolific casino company or what?

Prolific or not, though, we at CasinoAustraliaOnline have an obligation to review each of their sites as if it’s their very first one! As such, down below you’ll find a bunch of honest impressions about Caspero Casino’s bonus offerings (both welcome and reload promos), games (pokies and live casino), and extra features like tournaments and a VIP program. Most importantly, we’ll also let you know whether they can be trusted or not! So stick around, and let’s see if Caspero manages to stand above its NovaForge siblings!

Bonuses

Welcome Bonus – 100% Match up to AU$750 + 200 Free Spins + 1 Bonus Crab

Even though you join an online casino to play some games, the push you needed to actually sign up typically comes in the form of the welcome bonus! This gigantic promotion is intended to lure in new players, like the smell of freshly baked pie cooling on a windowsill. Admittedly, Caspero’s welcome offer isn’t quite as tempting as that, but it should provide the necessary push all the same – especially for players who weren’t planning to deposit a lot.

Upon putting down at least AU$30, the casino will reward you with a 100% match up to AU$750, which isn’t a particularly impressive compared to other casino sites that grant you up to thousands of dollars. This is undoubtedly bad news for high rollers, but ultimately most players won’t put down anywhere near that high an amount. And if you’re a “low roller”, you’ll be pleased to learn that you’ll also get 200 free spins, as well as one play on the “Bonus Crab” game.

As for the terms and conditions, we’re afraid that they can be a little intimidating. The free spins will be granted to you in batches of 20 over 10 days, and the winnings from each batch will need to be played through x40 times. As for the match bonus, that’ll need to be played through only x35 times. Whichever bonus you’re playing through, you’ll have 10 days from the moment it’s issued to complete its requirements.

Reload Promotions at Caspero Casino

Many players sign up for an online casino with the promise of a huge welcome offer, and then end up completely disappointed when they realize that this is all they get! Fortunately, Caspero Casino isn’t quite so mean spirited, as it’ll award several different promos to loyal players who have already used up their welcome package.

The first such bonus can be claimed with a deposit of AU$30 between Monday and Thursday. That one’s pretty simple: you’ll receive 50 free spins that you can use up on the “game of the week”. The weekend offer, which can be claimed between Friday and Sunday, will also require a minimum of AU$30, but this time will award you a 50% match up to AU$1,050. If you increase that deposit to AU$75 (or more), you’ll receive an additional 50 free spins. You can claim each bonus once per week, for a total of 100 free spins per week. Not bad!

There are a lot of other promotions, like a cashback feature, but that’s tied to the VIP program – which we’ll talk about later in our review. There are also tournaments, which, again, we’ll discuss separately down the line. The last thing we need to bring up are the limited-time offers that will be occasionally emailed to you, but they can be pretty rare, and you’d need to have played for a while to get such an email.

Games

Okay, forget about bonuses, who cares – it’s all about games, games, games! They may not give you that push you need to make your first deposit, but they’ll be what gets you to make the second and third, and nowhere is this more accurate than at Caspero! This site, much like many of its siblings by NovaForge, has an absolutely spectacular selection of games, to the point where practically every kind of taste can be accommodated!

Do you like to spin pokies? Well, you’ll find thousands of them from some of the world’s top providers! Live casino? Nearly every game type, from blackjack to live game shows, is represented. Instant win titles? The selection here isn’t as good as with the pokies, but you’ll find enough of them anyway. Sports betting? From football toAussie rules, you can wager on whatever your heart desires! A casino is only as good as its games, and Caspero’s are absolutely excellent!

Pokies

If you’re a big fan of pokies, then we assure you that you won’t be disappointed here at all! If you’re reading this, then we reckon you’re used to being let down: Australian online casinos often have very limited selections of pokies compared to their global counterparts. Although this is the case at Caspero as well, with only half of its pokies playable by Aussies, that half is more than satisfactory and features some of its best providers.

We’re talking about games from the likes of Pramgatic Play, Play’n GO, BGaming, Nolimit City, Spadegaming, and many more of the best game providers in the world! Frankly, if there’s one thing we could criticize here, it’s that there are almost too many games, which leads to the interface feeling a little cluttered. Although there are categories you can select, they aren’t nearly enough, which means that brand new players might feel a little overwhelmed and lost as they begin their journey.

Live casino

Although Caspero’s live dealer offerings aren’t quite as impressive as its pokies, they’re still more than enough to satisfy any fan of blackjack and roulette! Admittedly, this is mostly on the back of Pragmatic Live, one of the best live casino companies on the market, and the one responsible for most of the games here. Although they’re not the only provider here (you can also find games by smaller ones like LuckyStreak), it’s clear that if you’re playing at the live section at all, you’ll probably do so at one of their tables.

That’s not to say there isn’t any variety among games, though. You’ll still encounter hundreds of rooms for blackjack, roulette, and baccarat alike, as well as dozens of smaller titles like craps or sic bo. Unlike the pokies section, which felt a little disorganized, this one can be freely filtered until you find the exact game type you need, which is well worth praising!

Deposits & Withdrawals

Look, we at CasinoAustraliaOnline talk about the games and bonuses first, but they’re not the most important parts of an online casino. Sure, bonuses get you to join, and games get you to stay – but the payment methods are what determine whether you’ll even get to join in the first place! Imagine if the casino only accepts one very particular type of currency (like crypto) that you don’t have or don’t want to use – in that case, it doesn’t matter what the bonuses are, you aren’t playing here!

Thankfully, Caspero manages to avoid that pitfall by offering a lot of different payment types. For instance, besides MasterCard (Visa and bank transfer are only available for withdrawals) you can also use a bunch of e-wallets, such as Skrill, Neteller, or Sticpay. And if you’d rather be extra safe, we recommend that you use a prepaid voucher, like Cash2Code or Neosurf.

Finally, no self-respecting casino site would be complete without crypto. You can use a number of popular coins, like Bitcoin, Ethereum, Tether, or Litecoin, but also a few slightly more obscure ones like Ripple, BitcoinCash, and Dogecoin. Sadly, there are still a few omissions, like Solana or Tron, but we don’t believe they’ll be a deal breaker for most crypto fans.

Withdrawal time

Generally speaking, the speed of your withdrawal will depend on two things: the processing time of the casino and the transaction speed of the payment method you chose to withdraw with. The first one is simple, as it applies universally to everyone: 3 days. This means that, for the first 3 days from you placing your withdrawal request, Caspero Casino will do its own thing (checking and preparing your withdrawal) before it sends it on its way.

Once it has been dispatched, you’ll be left waiting solely on the payment method. Most of them will be instant, such as e-wallets (like Skrill) or most crypto (like Litecoin). Some cryptos, specifically Dogecoin and Bitcoin, are slower than that, but they’ll add a few hours to the wait time at the very most. Realistically speaking, banking methods will be the ones that will lead to the longest wait times by far, since they process transactions quite slowly. We’re talking about 3-5 days for credit cards and up to 10 days for bank transfer withdrawals.

VIP Program

Earlier we went over the various bonuses that Caspero has to offer, such as its weekly reload promotions. However, the site itself doesn’t seem to position those promos as the main offering for loyal players. Instead, the focus appears to fall squarely on the VIP program, which ties a lot of features into itself (even stuff as simple as customer support). So the logical question is, is it good?

And sadly, the answer is a resounding “no”. At a glance, it doesn’t appear that there’s anything overtly wrong with the program, which works the same way other loyalty initiatives do: place bets with real money, gather points, level up with enough of them, unlock new features. Simple as that! But the thing is, there are only 5 levels here, which means that it’ll be next to impossible for most players to get anywhere with this program.

When you’ve got, say, 100 levels, you can assume that players will be constantly leveling up, since the requirements for a level-up would be significantly lower. But with only 5 levels, you’ll need to wager literally tens of thousands of dollars to see a change. For reference, all players start at level 0 and then need to get to at least level 3 to unlock features like the cashback. Almost no one will make it that far, let alone onto levels 4 and 5 which both have borderline impossible requirements!

Tournaments

Granted, the VIP section of Caspero was pretty disappointing, but it’s far from the only bonus feature here, even ignoring the weekly reload promotions. You can also take part in tournaments, which, to the site’s credit, are pretty decent and quite diverse. For instance, you can place bets not only on weekly AND monthly pokie tournaments, but also on Drops & Wins style promos which often go on for several months. In addition, you’ll occasionally have the chance to compete at live casino games or even sports bets. The latter is especially rare and a real treat for punters!

The issue is that some of these tournaments (specifically the weekly and monthly slot ones, which we assume would be the main draw for a lot of people) will not award you with cash should you manage to win. Instead, they’ll give you points that you can spend in Caspero’s shop to buy bonuses, which you’ll then need to use and complete the wagering requirements of before you can actually withdraw real money. Ranking high enough at a tournament to win a prize is already tough enough, did they need to further complicate it?

Verification

Ah, verification – the dreaded word! While many players aren’t big fans of this practice, for many reasons, it’s also quite necessary. Casinos like Caspero are prime targets for money laundering, and by verifying players (and tying their real identity to their online account), the casino is much better equipped to work with authorities on investigating these crimes. For 95% of players, verification is a minor inconvenience, but for the 5% who are planning to use the site for nefarious purposes, it’s absolutely shattering.

But how exactly do you prove your identity, anyhow? Well, how would you do it normally, like for example when you go to vote? That’s right: with a piece of photo ID, like your card or passport! In addition, you’ll need to prove that you live in Australia, which can be done via something as simple as a delivery receipt or utility bill. You won’t need to mail these documents or anything complicated like that, snapping some photos and then uploading them will be more than enough!

Is Caspero Casino Legit & safe?

Take it from us: never, ever underestimate your safety when playing online! If you get scammed, best case scenario, you lose your deposit and winnings, which is absolutely infuriating. Worst case, you might end up with significantly bigger problems – stolen credit cards, identity theft, the works. It’s not worth it. Put in the work to verify that the casino you’re about to sign up for is legitimate and has a very low chance of scamming you.

But how can you do that? Well, there are two main things you should be on the lookout for. The first is who owns the site – if it’s some clearly made-up shell company, or none at all, run! In Caspero’s case, it’s owned by NovaForge Ltd, a huge casino company with a clear business registration and dozens (if not hundreds) of other casino sites under its belt. Low chance you’ll end up scammed here! The next thing you need to look for is a license, which isn’t mandatory by law in Australia like in other countries, but it still helps keep the casino accountable. Once again, Caspero checks out here with a license by Anjouan, which you can personally verify in Anjouan Gaming’s public registry. So, the chance of you getting scammed here is extremely low!

Customer support

Other casino review sites won’t even mention the customer support of the site they’re reviewing, even though it’s by far one of the most important features! After all, what happens when you need help with your withdrawal, and you receive none? What happens when you get locked out of your account and no one is willing to help? Bad stuff, that’s what! Lucky for you, we tested Caspero’s support quite thoroughly – and we’ve got some good news and some bad news.

The bad news is that, quite frankly, the live chat support is a waste of time. The VIP program offers “VIP support” as a perk, and we assume because of that they instructed their “non-VIP” chat agents to act as stupid as possible. We might be a little harsh, but our experience with the Caspero live chat was really that bad. The good news is that, conversely, the response we got from their email support was pretty decent, so if you need them, we recommend using that instead of the live chat function.

Mobile casino

Mobile gambling has practically exploded in the last few years, to the point where barely anyone plays casino games on their computers anymore. You can see that plainly with Caspero, where even if you sign in on your desktop, the interface will look very mobile-ish. This is a site that has been optimized from the get-go for mobile, and thrives on the platform.

Although you won’t be able to download an app, just opening up the casino in your browser will provide you with all the functionality you could want. Placing deposits, claiming bonuses, and of course, playing whatever games you want (be they pokies or live casino) is just a few taps away. Although the mobile version isn’t perfect, with a few slowdowns and technical glitches here and there, it’s more than enough for most players’ needs.