Hell Spin Casino

Hellspin Casino Review

Many people love to make wild claims that “online gambling is from Hell” and other such nonsense. And rather than dispel those notions, the creators of Hellspin Casino decided to double and triple down on them, creating an entire casino with a Hell theme. And honestly, we have to admire them for that!

Fire, Satanic horsemen and horror-inspired hellscapes adorn nearly every page of the casino, and many of their promotions and tournaments are either themed after horror or at least have hellish creatures as mascots. But while the aesthetics are a genuine 10/10 in our book, that’s not what people come to online casinos for.

So, does Hellspin Casino deliver on the bonuses, games and features, or does it deserve to be burned by fire and brimstone?

Bonuses

First Deposit Bonus – 100% up to AU$100 + 100 FS

There are those who are convinced that an online casino’s worth is only determined by the strength of its welcome bonus… And, unfortunately, those people will not find much reason to sign up for Hellspin Casino. Their welcome offer is, quite frankly, one of the most disappointing ones we’ve seen.

Players can only enjoy a maximum bonus amount of AU$100, which, while enough for many players, is a far cry from the thousands offered by competitors. The focus here falls squarely on the 100 free spins, which, for Australian players, can be used on the slot “Aloha King Elvis”. As such, pokie enthusiasts may be quite happy, despite the rather steep wagering requirements of 40x.

If you decide to take advantage of this bonus, be aware that you’ll need to deposit at least AU$20 in order to trigger it (even though the minimum deposit is only AU$10).

Second Deposit Bonus – 50% up to AU$300 + 50 FS

The second deposit bonus is slightly better… But not by much. Players who decide to take advantage of it will now have a higher cash bonus they can claim, up to AU$300. However, since the percentage match is only 50%, you’ll need to deposit a significantly higher amount in order to claim it in full.

The bonus also comes with 50 free spins that can be used on the slot “Elvis Frog in Vegas”, which is a little weird, given how “Elvis Frog” is the first game and “Aloha King Elvis” is the sequel, so why they switched them around is anyone’s guess. Regardless, your winnings (and bonus funds from the match bonus) will have to be wagered 40 times before they can be withdrawn.

If you decide to claim the second deposit bonus, you’ll still need to deposit at least AU$20, but this time, you’ll also need to use the bonus code “HOT”. So be mindful of that when depositing!

Wednesday Reload Bonus – 50% up to AU$200 + 100 FS

If you want to know how good an online casino is, just take a look at how they treat their existing players. The recurring “reload” promotions are a great way to do that, and it seems like Hellspin Casino took that to heart because their bonus for existing players is actually better than the bonus for new players!

Indeed, while you can only get up to AU$100 on your first deposit, you can claim up to AU$200 every Wednesday! Granted, the percentage is lower (50% compared to the first deposit’s 100%), but it’s overall not a bad deal at all. Especially when you consider that you still get 100 free spins, this time on Johnny Cash.

As always, the wagering requirements are 40x, and the minimum deposit to qualify is AU$20. There is also a bonus code you have to use when depositing – “BURN”, so make sure to add it before completing your deposit!

Games

A bad bonus can certainly be saved by a great selection of games, and we’re happy to report that this is precisely the case with Hellspin Casino. Both the number and quality of their games is very impressive, and we had more than a few pleasant surprises while exploring their offerings. Regardless of whether you’re into pokies, live casino or table games, it’s a safe bet that you’ll find a lot to love here.

Pokies

The variety of pokies available at Hellspin Casino was quite impressive – it’s clear that, despite the vast number of games, the casino emphasizes quality over quantity. Many of the top games providers, like Playtech, Yggdrasil and Microgaming, are not only present at the casino, but also made their games available to Australian players.

Many classic titles, such as IGTech’s “Wolf Treasure”, BGaming’s “Aztec Magic Bonanza” and Felix Gaming’s “Under the Fifth Sun” are placed front and center on the pokies page. If those don’t strike your fancy, though, you can always find something that’s more to your taste by using the numerous filter options available.

Live casino

The live casino section of Hellspin Casino was actually a pleasant surprise, and offered a great variety of games – even many that we didn’t expect! The main ones, like blackjack, baccarat and roulette, are obviously very prevalent, as they are in every online casino. But beyond that, we were able to find, among many others:

• Tiger Dragon
• Andar Bahar
• Hold’em Poker
• Three Card Poker
• Dice Duel
• Bull Fight

We even saw a great collection of “game shows” and wheel games, such as Wheel of Fortune and Music Wheel, which was very surprising, since we’ve almost never seen those types of games at casinos that don’t have Evolution Gaming as a provider. Fans of live gambling will find nothing lacking at Hellspin Casino!

Deposits & Withdrawals

There is no better way to describe the payment methods available at Hellspin Casino than “they get the job done”. There isn’t a wide variety of them, especially in the crypto department, where only three currencies are supported – Bitcoin, Litecoin and Ripple.

On the traditional payment side, the choice isn’t particularly diverse either. Australian players can enjoy Skrill and Neteller, as well as certain cards (like MasterCard), and not much else of note. Granted, we believe that most players use these methods, as they’re by far the most popular ones, but it’s still bad news for those who prefer to use something slightly more obscure, like Muchbetter or Paysafecard.

Withdrawal time

The question of when you’ll be able to enjoy your winnings is at the forefront of any player preparing to withdraw – and often, before they’ve even made their first deposit. Luckily, the withdrawal times at Hellspin Casino are fairly quick, with most deposits being dispatched instantly into your e-wallet, or through the blockchain for crypto.

The slowest withdrawal method available at the casino is a debit card, which may take up to 3 days for the transaction to fully process. Fear not, though: before too long, you’ll see your winnings in whatever account you used for your deposit!

VIP Program

Every online casino that cares for its players has its very own loyalty program, and Hellspin Casino is no exception! Some casinos are known to have overly elaborate programs that are quite difficult to make heads or tails out of, but Hellspin in particular makes things quite simple. The more you play, the more “CP” you earn, and the more CP you have, the more rewards you earn. That’s it!

For every AU$2 wagered on slots, you’ll earn one CP. Then, with every CP earned, you’ll climb up towards the next ‘level’, earning new rewards with each milestone. These are the rewards you’ll be able to enjoy at the casino:

So, in the early stages, you get to win free spins on some cool pokies, and down the line you’ll earn cash rewards, all of which need to be wagered only 3 times before they can be withdrawn. Sounds like a fantastic deal, but there is a catch – your CP will only be valid for 15 days before vanishing into the aether. This means that you have a very short amount of time to earn some, quite frankly, unrealistically large milestones.

Tournaments

The tournaments section of Hellspin Casino, admittedly, leaves something to be desired. While most online casinos will host several tournaments in order to give all players a fighting chance (and prevent a handful of high rollers from usurping all the top spots), Hellspin Casino only has one or two at a time. This means that any average player who makes a few wagers per day at most will have to directly compete with people who spin for hours, and that’s just not a battle they can ever hope to win.

Furthermore, the rewards offered from tournaments aren’t anything worth the effort for. Many of them offer prizes of only about AU$300 for the winner, and AU$50 or less for those that scored 4th or lower. Given the massive commitment in both time and wagers required to qualify well in the leaderboard, we simply don’t imagine there will be too many people clamoring to come out on top.

Verification

The identity verification is one of the most dreaded parts of the online casino experience – even if we know that it’s mandated by law. Before you’ll be able to withdraw your winnings, Hellspin Casino will require several documents from you. Those are:

• Proof of identity (such as a national ID card or driver’s license)
• Proof of address (like a utility bill or delivery receipt no older than 3 months)
• Proof of payment method (like a screenshot of your e-wallet interface)

In addition to that, the casino may request several more documents, such as proof of income or transaction history. In our experience, those are often requested when you try to withdraw after only a short time with the casino, as money-laundering regulations kick in.

While the process is certainly very annoying, at least it’s the last step separating you from those sweet winnings!

Is Hellspin Casino Legit & safe?

It’s always a bad idea to play at any unlicensed casinos – not only is it illegal, but you’re also almost guaranteed to be scammed! As such, we do our best to verify every casino’s license, and we’re happy to report that Hellspin Casino is fully licensed and regulated!

It displays its license number proudly in the footer of the site, and we were able to verify that it is legitimate and registered to the appropriate company. This means that playing at Hellspin Casino is safe for Australian players, at least legally speaking.

Customer support

Hellspin Casino offers only two methods for contacting its support team. The main one is via live chat, which can be accessed through the “Support” button in the menu on the left, or through the speech bubble button on the bottom right. That will bring up a form that will let you input your name and your preferred support language.

The other method is via e-mail, as there is no ticketing system or phone support available. The good news is that there is a dedicated e-mail address just for complaints and disputes ([email protected]), which is handled by a separate team. That is very likely to give any serious issues you’re facing more visibility, and a bigger chance for a resolution.

Mobile casino

Hellspin Casino does not have a dedicated mobile app that you can download – however, it doesn’t need one. In our experience, the mobile site that you can access through any browser worked perfectly. True, it was a little bit cluttered (as it’s nearly identical to the desktop version, just on a much smaller screen), but all of the games we tested worked perfectly.