Lukki Casino

Lukki Casino Review

We all want to feel a little Lukki every once in a while, right? Well, Lukki Casino is an entire gambling site built on the simple promise of always keeping you lucky and making sure you never lose at any game no matter what! … Okay, not really, the name is more spiritual than literal, but we can dream! And you know what else we can do? Examine the site in every way to see if it does truly live up to the spirit of luck!

And trust us, we were very thorough: we investigate the games, all the bonuses (both the welcome offers and reload promotions), as well as whether Lukki is a safe and legitimate casino. We even examined things like the accepted payment methods or the extra features like the VIP program and tournaments! So, will the casino Luck out through our tests, or is it all out of Luck?

Bonuses

Welcome Bonus – 100% Match up to AU$500 + 100 Free Spins

One of the most crucial aspects about an online casino is its welcome bonus – after all, that’s the first impression you get of it once you’ve signed up, the big reward for taking the plunge and making a deposit there. As such, it’s often the best deal at the casino, and many sites (including Lukki) offer an entire welcome package which rewards you with multiple bonuses across your first few deposits.

For better or worse though, Lukki in particular operates on the logic that the package as a whole should be impressive, not its individual parts. In fact, when you look at the first deposit bonus in isolation, it’s pretty lackluster: just a 100% match up to AU$500, alongside 100 free spins (delivered in batches of 20 over 5 days). Now, the 100% bonus percentage is pretty average and expected, but both the maximum bonus amount and the number of free spins are a bit below expectations.

As for the wagering requirements, those, too, aren’t as great as they perhaps should have been. The full bonus amount (bonus cash + free spins winnings) will need to be played through x40 times within just 7 days. This means that, in comparison to many other sites, you’ll both need to play through the bonus more times AND have less time to do it.

Additional Welcome Bonuses

Like we said earlier, Lukki’s welcome offer isn’t just one bonus, but an entire welcome package. Pretty great, right? Except… the first part of the welcome bonus was actually the best one, even though it’s very disappointing in comparison to other sites. Not only that, but the remaining offers will require bonus codes, and if you forget to input them you might not be allowed to claim the bonus at all.

To clarify all the additional offers in an easy to digest way, we’ve compiled them into a table:

As you can see, although the maximum bonus amount increases bonus to bonus, the match percentage decreases in turn, meaning you’ll need to deposit increasingly bigger sums to get the same bonuses you did for the first two deposits (let alone bigger ones). As for wagering requirements, they’re exactly the same as the first deposit offer, x40 on the bonus amount and free spins winnings, to be completed within 7 days.

Reload Promotions at Lukki Casino

Although the welcome package of Lukki is a bit of a letdown, where the casino truly shines are its reload bonuses – which are not only quite numerous, but many of them are actually pretty decent! Unlike the welcome offer, where each of the fourth parts could only be claimed once, here you’ll be able to redeem each bonus as many times as you want. And there are so many to choose from that the site literally has to divide them into categories!

Let’s say, you’re interested in playing pokies: there are nine separate offers just for that. Some of them are very simple to understand (like the Sunlit Sunday Spin, which gives you 50 free spins on every deposit of over AU$30 made on a Sunday) Others are a bit more elaborate (like the Weekly Sea Breeze, which will give you a different reward depending on how many days within a single week you’ve made deposits on, up to AU$50 in bonus cash).

But it’s not just slot fans eating good: live casino players will also have access to half a dozen different bonuses unique to them – for example, the Superyacht Saturdays offer which will reward you with a 75% match up to AU$75 to use on live casino. There’s no doubt about it: loyal players here are spoiled for choice when it comes to recurring offers.

Games

When it comes to the games section of Lukki, you need to approach it from a certain point of view. Because lt’s be completely straight here: if you’re looking for something that’s very unique, with lots of different categories of games that you haven’t seen before, featuring scratch cards, sports tournaments, bingo, poker, etc – that’s not what Lukki is. You’ll be disappointed, and it’s best to not consider it at all.

On the other hand, if you approach it from the perspective of “I just care about pokies and live dealer games, and I want a lot of them” – yeah, this is going to be a pretty amazing site for you, hands down. The amount of content Lukki was able to shove into both of these categories, even at the expense of other content, is astounding. We’re talking thousands of games from more than a hundred providers, all neatly categorized and ready for your enjoyment. If that’s what you want, you’ll get a lot of it.

Pokies

Online casino sites operating in Australia tend to fight a bit of an uphill battle when it comes to populating their games sections, as many providers have made their games unavailable here for one reason or another. This means that if you, as a hypothetical provider looking to service Aussies, wish to populate your site with as many games as possible, you’ll need to not only make deals with the big boys, but with many smaller ones as well.

And yeah, that’s precisely what Lukki has done. You’ll find all the big providers here (except the ones like NetEnt whose games aren’t available here, of course) – BGaming, Betsoft, Playson, Yggdrasil, etc. There are a handful of exceptions, like Microgaming, but those are more than made up by the smaller companies like BitPunch, 100HP Gaming and FlatDog which aren’t available at too many casinos and provide a breath of fresh air. Whether you’re looking for the established classics or a hidden gem, you’ll probably find it here.

Live casino

The live dealer section operates along the same lines as the pokies one: you won’t find too many different types of games here, but the ones that are present are extremely well represented. Roulette, blackjack, baccarat and poker (against the dealer) are all very well represented courtesy of numerous different live providers such as ICONIC21, Atmosfera, ImagineLive and Religa. Most players want to play those games, and if you’re among them, you’re all set.

On the flipside, if you’d rather play something like andar bahar, craps, or perhaps a live game show (like Megawheel), you probably won’t find what you’re looking for here. Sure, there are some rooms here and there, but neither their number nor quality is great, and we personally didn’t see any live game shows here (as neither Pragmatic Live nor Evolution Gaming are represented). So if you’re someone who exclusively bets on Dragon Tiger, this isn’t the site for you.

Deposits & Withdrawals

Too many players who consider playing at an Australian casino overestimate the amount of payment options said casino will actually provide Australians. Many of these sites operate internationally, which means they typically prioritizine payment options from their more popular markets, like Germany. Most of the time, us Aussies get the scraps – including here at Lukki.

When it comes to fiat currencies, the only ones available here are Visa, MasterCard, Mifinity, and CashtoCode. That’s it. Two credit cards, one e-wallet (and not a particularly popular one here), and one prepaid voucher (again, less widely used than something like Neosurf). Bank transfer is also available, but for withdrawals only.

Instead, the casino’s full focus seems to have fallen squarely on crypto coins. You can use quite a few ones for both deposits and withdrawals: Bitcoin, BitcoinCash, Litecoin and Ethereum are all a given, but you can also find some less commonly used ones, like Ripple, Cardano, Tron and Binance. The message being sent to players is quite clear: “Use crypto, not e-wallets.” And it’s not a message many Aussies would agree with.

Withdrawal time

Withdrawing from an online casino like Lukki isn’t at all the same as depositing there. Deposits are fast, instant even – once you get through all the paperwork, that is. Withdrawals not only also require paperwork sometimes (specifically, verficiation during your first withdrawal – we’ll discuss that in more detail a bit later), but they can also be quite slow. Every time you make a withdrawal, you’ll need to wait for it to be processed and dispatched – which, according to the TOS, requires 3 banking days.

Believe it or not, depending on how you’re withdrawing, the wait time might be even longer – though this time, it’s because of the payment processors and not the casino. Banking companies (be they banks themselves or the likes of Visa and MasterCard) do their own internal processing of every casino transaction which can take between 3 and 7 days on top of the aforementioned 3 days. Want to avoid it? Use an online payment option, like an e-wallet or crypto.

VIP Program

VIP programs are pretty amazing, don’t you think? After all, they reward the most dedicated players, the ones who have not only fallen in love with the site, but are also willing to stick with it and keep playing for a prolonged period of time (often years). Some casinos reward such players by letting them ‘level up’, tracking their progress with each wager they make. Others operate on “vibes”, letting players join when the casino deems they’re ready.

Lukki does… a bit of both, quite frankly. They have two separate programs: the Yach Club and VIP Paradise. Yacht Club is your standard VIP program, the one you’ve seen many times over – the more real money bets you place, the higher your level climbs. The twist is that bets also give you comp points at a rate of 1 point per AU$25 wagered. Those points can then be redeemed for real money, with your level determining their value. With seven distinct levels, progress will be pretty slow, but it shouldn’t be unbearable for loyal players.

The VIP Paradise, on the other hand, is far more vague, with its (needlessly long) page basically summing up to “just keep playing and we’ll invite you.” There’s no real progress to track like with the Yacht Club – one day, you’ll simply wake up to an email that you’re in, unlocking features like a cashback, higher withdrawal limits, or a VIP manager. Frankly, it’s unfortunate that the site has locked those features behind an invite-only VIP program, but at least they’re present at all.

Tournaments

We at CasinoAustraliaOnline are big fans of tournaments – in fact, anything competitive immediately becomes very exciting in our book! Luckily, it seems that Lukki is sharing our opinion here, since it offers a rather excellent tourneys section which can be accessed just below the promotions in the menu (we almost missed it!) One touch we especially liked is that it separates the “global” tournaments (Drops & Wins, available at many online casinos around the world) from the “exclusive” ones which can only be found here.

Those “exclusives” are the bread and butter of the site, and can be a real selling point in its favor. Some of them are periodic and will automatically renew themselves once that period expires (specifically, Lukki’s Slot of the Week). Others are event-based, available only for a certain period of time and typically revolving around the games of a specific provider. Frankly, between those two types and the “global” Drops & Wins tournaments, any fan of tourneys will be more than happy here.

Verification

The very first time you make a withdrawal from Lukki, you’re going to have to go through a process known as Verification (or KYC – Know Your Customer). This process isn’t exclusive to online casinos, in fact if you previously made an e-wallet or registered for a crypto exchange site, you probably already went through it and know how it works. Recently, even non-payment companies (for example, Discord) have started to verify the identities of users.

Basically, what this amounts to is having to present some ID to prove who you are. Several documents will be required, for example a photo ID (like a driver’s license), a proof of address (like a utility bill or bank statement) and something to prove you own the payment method. This is all done to prevent money laundering and underage gambling. When you present valid ID to the casino, not only do you prove you’re over 18, but also, suspicious transactions consistent with money laundering can be identified much more easily.

Is Lukki Casino Legit & safe?

If you’re a long-time reader of CasinoAustraliaOnline, you’d not only know that we place a big emphasis on safety, but in educating players how to look for casinos that are, indeed, safe. The easiest and most reliable way to do it is to make sure whether the site is licensed: although not every licensed casino is legitimate, every legitimate casino is licensed, so that’s a great way to narrow down the scope of your search and eliminate obvious scams.

At a glance, it doesn’t seem like Lukki has such a license: they’re typically found in the footer of sites, and Lukki’s footer is suspiciously empty safe for a generic “gambling is forbidden for those under 18” message. However, searching a bit deeper reveals that Dama N.V., the company which owns Lukki, does indeed have a valid Curacao certificate with the number OGL/2023/174/0082. However, it also reveals that there have been issues with said certificate in the past, which is probably why it’s not available on the site (at least not in Australia). Does that make Lukki less trustworthy? More? Frankly, this is one of those complicated cases where you simply need to go with your gut.

Customer support

Oh noes! Your withdrawal request, which you made more than a week ago, still hasn’t even been processed, let alone dispatched! Or even worse, the game you’ve been greatly enjoying for months now is suddenly nowhere to be seen! What happened, and more importantly, how can this be amended? No need for panic: you just have to reach out to Lukki’s customer support and ask them directly!

You can do so via live chat or email, as phone support is not available (very common for modern online casinos), and you can also look up frequently asked questions. If you do need to speak to a support rep though, we rather strongly recommend using email. In our experience, live chat support – especially for Dama N.V. sites – can be of very dubious quality, with strange, incomplete answers or, at times, even wrong information. We never had an issue with email when testing that, including here at Lukki.

Mobile casino

Are you the kind of player who doesn’t sit down for long gambling sessions, but prefers to occasionally spin a pokie or play a hand of blackjack when they have a moment? If so, then the mobile version of Lukki is for you. Luckily, it’s not only great and very well functional, but also doesn’t require any downloads or complicated tricks to access. Open up your browser (it doesn’t matter which one – Chrome, Safari, Brave, Firefox, in our experience they’ll all work), navigate to Lukki’s site, and boom, now yoy have a web app which will give you access to all the games and features of the desktop version. Sure, this isn’t anything special or unique, but so what? We can’t fault the site for not having anything more than a perfectly functional mobile experience!