Rockwin.io Casino

Rockwin.io Casino Review

Hollycorn NV may not be a name that you’re instantly familiar with, but if you’re someone with a lot of experience playing at various online casinos, you’ve certainly come across them! They’ve got dozens of casino sites under their belt, most of which of extremely high quality, with lots of games and features and cool, unique designs.

Of course, when we saw that they had just launched a brand new site, how could we say no? As such, we dropped everything (yes, our enthusiasm was that high) and immediately set about making an account and playing through everything that Rockwin.io Casino had to offer! After that, we compiled our findings into the detailed review that you’re reading right now!

So, is Rockwin.io another big win for Hollycorn, or did our enthusiasm wane quickly?

Bonuses

Welcome Bonus – 100% Match up to AU$150 + 100 Free Spins

Just like nearly every other online casino, Rockwin.io offers players who deposit for the first time a nice little bonus, just to welcome them into the casino and give them some extra funds to play around with. Is that bonus good, though? Well… That depends on what you’re looking to gain out of it.

If all you want are a few extra spins, then you’re in luck! If you put down at least AU$30 as your first deposit, you’ll be able to claim 100 free spins on the pokie “Book of the Fallen” by Pragmatic Play! However, if instead you’re more interested in the cash bonus, that one’s not particularly high, just a 100% match up to AU$150. Fairly substandard as far as welcome bonuses are concerned.

Keep in mind that his bonus, just like all others available at Rockwin.io, come with a myriad of conditions and prerequisites. For one, to actually receive it, you need to use a bonus code: “WIN1”. After claiming it, you’ll then have 5 days to wager it x40 times, which is really strict and nearly eliminates any chance of withdrawing it. Oh, and if you’re using crypto to make your deposit, you can forget about the bonus outright!

Additional Welcome Bonuses

If you’re not too happy with the casino’s welcome bonus, then we’ve got something resembling good news for you! You’ll be able to get additional bonuses the second and third time you deposit as well, thus increasing your overall bonus funds… Even if not by a ton, as the rest of the welcome package isn’t particularly huge.

Your second deposit will bring you a mere 50% match up to AU$300 – a higher maximum, but at a much lower match percentage, requiring you to deposit AU$600 or more to claim the full amount, On top of that, you’ll also get 50 free spins on the pokie “Wild Cash” by BGaming. To claim it, you’ll have to use the bonus code “WIN2” during deposit.

The third deposit is a bit of a mix between the first and second, granting you a 75% match up to AU$300, alongside 75 free spins – just about in the middle for everything except the maximum amount. The spins will be on the pokie “Big Bass Bonanza” by Pragmatic Play, and, to claim the bonus, you’ll need to – you guessed it – use the bonus code “WIN3”.

Reload & Limited Time Promotions

Granted, the welcome package available at Rockwin.io isn’t exactly stellar. However, that is somewhat offset by the fact that you can get a lot of bonuses and promos besides that. Some of them are constantly available, and “reload” every week, while others are only around for a limited amount of time, and once you claim them or miss them, that’s it.

Given their non-permanent nature, it’s a waste of time to go into the limited time promos at the moment. However, the reload promotions are quite decent – we’re talking about free spins, match bonuses, cashbacks and other extras. Some will be available whenever, but most will only be around on a specific day of the week, so it’s best to check out the bonus section yourself and examine all of the requirements closely.

Games

Okay, so the bonuses were a bit of a mixed bag, but that’s not what matters! The important part are the games, right? And overall, we think that the selection at Rockwin.io Casino will satisfy most players. It’s worth noting that the site is very much centered on pokies, so if you’re more of a table game person, you might feel a bit overwhelmed.

That’s not to say that there aren’t any table games or live games at all – there are, and they’re decent. They’re just not what the casino would consider its main attraction. With that said, if you were hoping to be betting on sports games here, we’re sad to say those hopes and dreams shall be shattered! Rockwin.io is a casino, first and foremost.

Pokies

Boy, are there a lot of pokies available here! Thousands of games by dozens of different developers, all available to play here in AU! We at casinoaustraliaonline.net often see expansive pokie collections that end up being a lot more limited than they first seemed, but no, here we didn’t find any non-functional games. What you see is what you get, and you get a lot!

Right on the front page you’ll be exposed to gems like BGaming’s “King Elvis”, Playson’s “Buffalo Power” and Yggdrasil’s “Valley of the Gods” – and the deeper you dig, the more you’ll find! Luckily, the filters let you navigate through the vast selection fairly easily, and as such you can narrow it down by developer, feature (for example, jackpot or instant win), or even by thematic collections – which was very cool to see!

Live casino

But what if you’re not particularly interested in pokies? In that case, the live casino section is for you, and while it’s not nearly as expansive as the pokies section (not even close, really), it still offers enough to keep you content in between spins.

Most of the live games us Aussies can play are provided by LuckyStreak and BetterLive – and, as you can imagine, they mostly consist of variations of roulette, blackjack and a bit of baccarat. There are exactly two rooms that are for different games – Andar Bahar and Teen Patti. No craps, no tiger dragon, certainly no live game shows.

If this is a turn-off for you, then maybe the casino isn’t for you. However, it’s important to understand that Rockwin.io’s focus is on pokies, and the live section is intended to be little more than a palate cleanser.

Deposits & Withdrawals

Just like with most things at the casino, our opinion about Rockwin.io’s payment options are a bit of a mixed bag. For starters, you’ll notice that the methods available to us Aussies are quite minimal – besides bank cards, we can only place a deposit using two e-wallets (Ezeewallet and Mifinity) and a pre-paid solution, Neosurf. Other options, like Neteller, Skrill, AstroPay and Jeton, are sorely missing.

However, if you look at the crypto options, all of a sudden the selection seems limitless! You can deposit in all sorts of virtual coins, including not only the really big ones like Bitcoin and Ethereum, but also much smaller ones like Tron and Binance. The crypto enthusiasts among you will probably be jumping for joy at the sight… But, sadly, those who couldn’t care less about crypto won’t be so enthused.

Withdrawal time

Depending on the payment method you choose to withdraw into, your withdrawal times may vary quite wildly. If you’re looking to receive your winnings as soon as possible, then our expert advice would be to withdraw using either an e-wallet or cryptocurrency. While there are some downsides to using these methods (for example, forfeiting your welcome bonus by depositing in crypto), it’s undeniable that you’ll be able to get your winnings in a matter of days when withdrawing into them.

However, if you’d instead rather settle for the convenience and familiarity of withdrawing into your bank card, well, there’s no shame in that! Just be prepared to wait a few days, up to a week, longer. While this will probably not inconvenience most, it’s still worth pointing out for those of you who are impatient to get their hands on their funds.

VIP Program

There’s no shortage of great online casino offers out there – so how do casino sites keep their players from going to the competition? Well, one of the best ways to do just that is via a VIP program that rewards them with prizes and extra features for sticking around. Rockwin.io Casino, naturally, has one of these too… But don’t get too excited, it’s nothing special.

Basically, for every AU$15 that you wager on pokies at the casino, you’ll earn one Comp Point (or CP). Once you reach certain thresholds, you’ll unlock special VIP bonuses that can solely be claimed by players who participate in the program. For example, getting 150 CP rewards you with AU$15 and 25 free spins, getting 300 gets you AU$30 and 50 free spins, and so on.

Once you complete the whole program and unlock level 10, you’ll officially become a VIP player, earning a personalized VIP manager and some other extras that the casino is playing coy about. If you’re not happy with making your way through the program normally, don’t worry, you can just buy your way to a VIP membership by depositing at least AU$1,500 in one go… Although why you’d want to do that is anyone’s guess.

Tournaments

Really, what’s an online casino without tournaments? Rockwin.io Casino don’t even want to consider the possibility of not letting its players compete on the leaderboards, and so they’ve gone out of their way to present you with plenty of options! Whether you’re interested in going toe-to-toe with the best or in something shorter and briefer, Rockwin.io has you covered.

At any point, you’ll be able to choose from between 5 and 10 different tournaments, each with different games, rewards and durations. Just pick out the one you like best, read up on its entry requirements and go to town! And if nothing catches your eye, just wait a week and you’ll be presented with several more options.

Due to the ever-changing nature of these tournaments, going into them in detail here seems like a bad idea. For the most up-to-date information, be sure to visit the casino’s tournaments page. As for us, we’re happy to cap off this section by saying that the tournaments are genuinely one of our favorite things on the entire website!

Verification

If you manage to win enough to reach the withdrawal stage, you might be shocked to find out that you won’t be allowed to claim your hard-earned winnings right away. Instead, you’ll need to first go through a verification procedure – which the more experienced casino gamblers among you will know happens at every single site. There’s no escaping it!

So, what does that entail, exactly? Well, you’ll need to verify your identity by providing several different documents, such as:

• A form of photo ID (like your ID card or passport);
• Proof of current residence (like a utility bill);
• Proof of payment method ownership (like a photo of your bank card or screenshot from your e-wallet main interface).

Once you trigger the verification proces, you should receive an e-mail from the Rockwin.io Casino customer support that will tell you exactly what documents you need and how to submit them. Just follow their instructions and you should be ready to withdraw your winnings for real before too long – if all goes well, that is!

Is Rockwin.io Casino Legit & safe?

A lot of players are worried about staying safe at online casinos, and with good reason – it feels like scams are everywhere these days! However, for all its faults, we can confirm that Rockwin.io Casino is a safe one – its parent company, Hollycorn, has a fantastic reputation plenty of satisfied players!

But a reputation can only take you so far! What you should be even more concerned about is the paperwork that proves a casino is legal, right? And while there’s no such thing, the closest we can get to it is a license from a gambling authority that is keeping an eye on the casino. Rockwin.io Casino (and Hollycorn in general) is, in fact, licensed by the Curacao Gaming Authority.

While the casino has plenty of flaws and issues, at the end of the day, we don’t believe safety to be one of them. You should be able to withdraw without too many issues, even if it’ll probably be annoying due to the customer support. And speaking of…

Customer support

Sadly, Rockwin.io Casino’s support is yet another misstep for the site. You may not care an awful lot about this aspect of the casino, since you may not even think you’ll need to use it. But you will, and you’ll be very disappointed to find out that they won’t be much help.

For starters, Rockwin.io don’t have any form of instant communication – neither live chat nor phone support. Some casinos conceal their live chat option for non-registered users, but even with an account you still can’t reach out to them directly. Your only option is to reach out to them via e-mail, either by writing them directly or by submitting a ticket through the site.

E-mail, however, isn’t particularly reliable. We tried sending one in order to get clarification on a few points, and have yet to receive a reply 2 days later. This is despite assurances on the site itself that the casino’s support team works 24/7. Not a great look at all! Imagine being kept hanging like this when it’s time to verify your account, or even worse, when you’re experiencing major issues!

Mobile casino

Well, so far, Rockwin.io Casino has had its hits, and it has had its misses. Where does its mobile version fall? Thankfully, it’s more of a hit than a miss, but just barely. To start off with the positive, the design of the site doesn’t actually change that much compared to its desktop counterpart. All it does is hide some menus and elements to both make everything fit better on screen and to make loading individual pages much faster.

However, on the downside, this mixture of desktop and mobile design philosophies results in some pretty clunky design choices. The menu where you pick game types is now a slider, which means that you won’t even see some of the options if you’re a first-time mobile player. Furthermore, opening the menu on the left now seems to load up a new page, which means there’s a second or so of delay (more if your connection is unstable) for something that should have been instant.

Don’t get us wrong – the mobile site does what it’s supposed to do. It’s usable, and supports most of the games you can play on desktop. We just feel that it could have been done a lot better.