SpaceWin Casino

SpaceWin Casino Review

Ah, space, the final frontier! When we look up at the night sky, we can see wonder, marvel, hope, adventure, and… Big casino wins? Well, at least the creators of SpaceWin Casino see it that way, given the name and theme they selected for their gambling site! The only question is, can the site actually live up to the endless promise offered by outer space?

That’s what we’re here to find out! We at casinoaustraliaonline.net researched the casino quite thoroughly, exploring its bonuses, games, payment options, tournaments, extra features and, of course, legitimacy and security – all so we can give you all of the information straight up! After that, it’ll be up to you to decide whether it’s worth signing up for SpaceWin Casino!

So, is this casino truly worthy of being compared to the final frontier, or is it better off among the rubble of Apollo 13?

Bonuses

First Deposit Bonus – Up to AU$1,500 + 250 Free Spins

If you’re a relatively new online casino, then you definitely want to leave the best impression possible with your welcome bonus – after all, this is the main ‘weapon’ you’ll be using to convince players to sign up with you instead of at more established casinos. That makes the welcome offer quite important, and in that regard, SpaceWin casino are doing fairly well by providing a large bonus match and quite a few free spins.

Of course, you won’t be getting the whole thing in bulk, it’ll be spread between your first four deposits. Here’s what you’ll be getting as a bonus for each of your first deposits:

Of course, the first deposit bonus will be the best one, which was fully expected – but we certainly have to admit that the other bonuses are no slouches, either. Sure AU$300 might be a bit low for high rollers, but regular players should be quite content with what they’re getting here, making each of their first four deposits very valuable.

Once you make your deposit, you’ll receive the free spins in daily batches of 25, and will have 24 hours to use them up before they go poof. The winnings from them will be added to your match bonus amount, which you’ll have a week to wager x35 times before it evaporates into mist. This tight constraint will make it very difficult for you to withdraw anything, but the bonus can still be good for testing out the games (especially the pokies).

Reload Promotions

A Welcome Bonus can only take you so far – sooner or later (probably sooner, given the casino’s 7 day wagering limit), those funds will go poof, and then what do you do? Well, you could always just use your real money, but if you find it sweeter to play using a bonus, you can instead take advantage of SpaceWin Casino’s numerous reload bonuses.

Depending on the day of the week in which you deposit, you’ll be able to snag a different bonus. If you deposit during the week (Monday to Friday), you’ll get a 60% match up to AU$450, which is actually not too bad for a reload bonus. Sure, 60% may not sound like much, and it’s not, but the maximum amount is very big, meaning that you can bet up to AU$750 and still get a bonus out of that amount, which should make high rollers very, very happy. And, to sweeten the pot, you’ll also snag 40 free spins.

The better deal comes on the weekend, though. If you deposit on Saturday or Sunday, you’ll receive the same maximum amount (up to AU$450), but this time at an 80% match rather than 60%. The number of free spins has also increased from 40 to 60, and while we already feel like the weekday reload bonus is good enough, the weekend one just blows it out of the water in every way, to the point where there’s little point in depositing during the week.

Of course, even though both bonuses are good for playing some extra games, withdrawing them is another story, as they have the same strict conditions as the welcome bonus. Your free spins will be available for 24 hours, and you’ll have 7 days to wager the winnings from them (as well as your match bonus) x35 times before you’re permitted to withdraw them.

Tuesday Free Spins Promo – Up to 350 Free Spins

Earlier we said that depositing during the weekend is a better deal than doing so Monday to Friday, and while that’s still true for most cases, it’s not true 100% of the time. If you’re a high roller who prefers free spins to match bonuses, you might be better off making a deposit on a Tuesday instead.

Every Tuesday, you’ll be able to claim up to 3 bonuses, each of which carries a certain amount of free spins with it. Which bonus you get depends on the size of your deposit, like this:

If you just deposit the minimum of AU$30, you’ll get the same weekday reload bonus as if you deposit during any other work day. However, increasing your deposit will give you extra free spins, on top of the match bonus (if this is your first deposit of the day). This means that you can deposit AU$150 first, then AU$60, then AU$30 (in total, AU$240), and from that you’ll get AU$90 in bonus funds and 350 free spins.

Is this a good deal? We don’t know, especially since you’ll still have only 24 hours to play through an ungodly amount of spins. But it may be something to consider in case you feel like treating yourself to a day of nothing but spinning pokies.

Games

SpaceWin certainly sports quite the collection of games – it claims to have more than 3,000 different titles, and while we haven’t personally counted, we can believe it. The pokie providers alone are dozens, and they include many of the most popular providers on the market, such as Pragmatic Play and IGTech.

It’s clear that the focus here is on pokies, as the live casino and table games haven’t received quite as much attention from the casino owners. Still, it’s not like they aren’t there, and we believe that players who are fan of pokies and have an interest in traditional games will get the most out of SpaceWin Casino.

It’s not all rainbows and sunshine, though, as the games selection has one fatal flaw – big chunks of it just aren’t available in Australia. To rub salt in the wound, the unavailable games are still visible even when logged in with an AU account, which means you’ll often be clicking on games and only finding out they’re unsupported afterwards.

Pokies

Despite the fact that many of the games at SpaceWin Casino aren’t available to AU players, what is here is actually pretty good. Players can enjoy classics such as “Book of Dead”, “Gates of Olympus”, “Wolf Gold”, “Book del Sol”, “Jammin’ Jars” and more, all of which are pretty recognizable names that are bound to gather lots of eyes.

Jackpot slots are also very available at SpaceWin Casino, with nearly 300 games on display that offer some kind of big win (either a progressive or a static jackpot). You’ll quickly recognize names like “Buffalo Power”, “Book of Gold” and “Wolf Power”, but with so many offerings on display, you’re quite likely to find something enjoyable that has a big progressive attached to it!

Live casino

As mentioned earlier, the live casino section isn’t quite as good or well populated as the pokies section, but there’s still stuff here to enjoy if you’re a fan of live dealer blackjack and roulette. The live rooms are provided by Lucky Streak and a few other relatively smaller developers, and as such don’t offer a huge variety of games. What is here, however, is more than sufficient for more casual play.

You can still find roulette, baccarat, blackjack and hold’em, as well as rooms for several smaller games like keno, andar bahar and even a live game show (Music Wheel). But overall, the diversity in terms of both number and type could be better, we only counted about 40 different rooms available, and a few of them weren’t accessible from Australia. So if you’re a more hardcore live gaming fan, it might be better to look for a casino with a bigger focus on live dealer offerings.

Deposits & Withdrawals

SpaceWin Casino offers a good variety of payment methods to ensure that you’ll be able to deposit regardless of your preferences. You can make your first deposit not just through a bank card or bank transfer, but also with a variety of e-wallets, such as Neteller and MuchBetter. While there are some notable omissions (such as Skrill or AstroPay, which is available for withdrawals but not deposits), it’s overall a decent selection.

If you’d rather go for something that doesn’t involve traditional banking, a few pre-paid solutions (like Neosurf) are available. Besides that, you can always rely on crypto, but the selection available at SpaceWin Casino isn’t the best. The site only supports 5 of the most popular coins, so if you’re looking to deposit using something like Ripple, you’ll be disappointed.

Withdrawal time

Despite its myriad of available deposit methods, SpaceWin actually only allows withdrawals using a few of them. You can only withdraw using bank cards, bank transfer, crypto and 3 e-wallets (eZee Wallet, AstroPay and MuchBetter). The casino claims that all of them have instant processing, and while that’s technically true, it doesn’t mean you’ll receive your funds immediately.

“Instant processing” only means that the casino will dispatch your winnings as soon as your withdrawal request has been approved. After that, it’ll take a while for them to be available to you, depending on the method. E-wallets and crypto will be the fastest, and while it might take a few days in extreme circumstances, you can generally expect to receive your funds within a day.

On the other hand, bank cards will usually take about three to five business days to fully process your payment before it pops up in your bank account. As for direct bank transfers, those will be the slowest and can take up to 15 business days. That’s why we at casinoaustraliaonline.net recommend you avoid this method when withdrawing.

VIP Program

Just like many online casinos, SpaceWin Casino rewards its loyal players with a dedicated VIP program that lets them earn perks the more bets they place. For every AU$0.15 of real money wagered (bonuses don’t count), you’ll earn one loyalty point. The more points you score, the higher your level will increase, and the perks and benefits you’ll unlock, such as ia level-up bonus and increased withdrawal limits.

The biggest reward, however, is a weekly cashback that starts at 3% up to AU$450 and can get as big as 12% up to AU$1,500 on the final level. That’s 3% on all of your bets throughout the week, which is really cool and can help you play more, and thus rise even higher in the program! The level-up requirements aren’t particularly strict either, which makes this a great addition to the casino.

Tournaments

If you’ve grown fond of pokie tournaments, we’ve got some good news – they’re actually implemented very well on SpaceWin Casino! While browsing the games page, you’ll be able to see which games are currently part of tournaments with a little badge in the corner of their icon. This makes it very easy to find them, especially if you’re not specifically looking for them.

However, it’s important to point out that due to SpaceWin Casino not filtering out games unavailable to AU audience, you might encounter many tournaments you can’t participate in.

Verification

Much like most online casinos out there, SpaceWin Casino will need to verify your account before you’re able to withdraw any of your winnings. Luckily, the procedure is fairly standard and trivial, as you’ll only need to provide two documents. One is a form of photo ID, such as your passport, driver’s license or national ID card – any official document with your name and photo on it should work.

The other is something that proves your address, like a recent utility bill. Once you send those documents to the support team, your account will be automatically verified, and you’ll be able to withdraw your hard-earned winnings at last! At least, that’s how it’s supposed to work in theory. We do have to point out that, in practice, we’ve encountered reports of players getting their accounts shut down during verification without explanation, which should probably concern you a bit. While we can’t corroborate those reports, we would certainly keep them in the back of our minds.

Is SpaceWin Casino Legit & safe?

Having a license to operate issued by a respected gaming authority (such as Curacao, Malta or UK) is one of the most important things a casino can do in order to win the trust of its players. Of course, there’s little to stop any casinos from simply operating without any kind of license, but at the same time, if they’re not held responsible by anyone, what’s to stop them from just stealing your money? What are you going to do about it when there’s no one to issue a complaint to?

This is what has prevented many players from avoiding unlicensed casinos and sticking just to those that are verified and legit. This, of course, is bad news for the casinos, who need as much profit as possible to operate. Getting licensed is certainly possible, but being accountable isn’t a great deal for them. But they’ve found a third option: to simply lie about being licensed.

Case in point: SpaceWin Casino. On their footer, they’re quite happy to display a license number: “CEG_IP/2018-08771714. For most players, that much is enough, but we weren’t convinced – we’ve seen enough license numbers to raise an eyebrow then the formatting just seems off. We’ve never seen a license with “CEG” (Curgacao E-Gaming, presumably) in it, most licenses have the letters “JAZ” in them instead. And “JAZ” licenses are very easy to verify, we do it all the time, but all of our attempts to verify SpaceWin Casino’s “CEG” license have failed.

Now, we don’t have any evidence that SpaceWin are 100% operating without a valid license and lying about it… But we haven’t seen any evidence to the contrary, either. As such, we’re outlining the facts as we see them, based on our investigation, as we always do when writing reviews. And, as always, we encourage you to trust your gut and do your own research.

Customer support

It’s absolutely essential for a casino to have stellar customer support who are capable of helping their players out in case there’s trouble. And, unfortunately, in this regard we can’t really give very high grades to SpaceWin Casino.

First off, there are only two ways to reach out to the support team – via live chat and e-mail. This, in and of itself, is rather standard for online casinos, and even though we like the options for in-site ticketing or phone support to be available, it’s not a deal breaker that they aren’t. However, in our experience communicating with the support team via live chat, responses were slow and rarely helpful.

We asked a few basic questions to the support representative we connected with, which we do for every casino we review to both test the quality of support and gain a better understanding of its nuances. However, the SpaceWin representative we connected with didn’t have a lot of answers, and their attitude was rather unhelpful. On top of that, we read several reports of players having their accounts suspended after reaching out to support to issue a complaint, and, if true, this behavior is absolutely unacceptable.

Mobile casino

Just like most online casinos nowadays, SpaceWin Casino has its own, dedicated mobile version for players who prefer to spin pokies on the go or in bed rather than hunched over their computers. Overall, our impressions of the mobile version are positive. You don’t need to download an app to play it, you can just access it through your phone’s browser.

Despite this, overall the mobile casino works relatively well. The interface is slightly different compared to its desktop counterpart so that it’s easier to navigate on a smaller screen, but overall, it’s quite simple to find what you’re looking for. Unfortunately, some of the games we tested had issues on mobile despite being not only available, but promoted on the mobile version. Some games had strange aspect ratios, or extremely long load times, or just didn’t launch at all.

While it’s completely normal for some games to have poor or no compatibility on mobile, most casinos simply don’t display them. The fact that SpaceWin Casino not only does, but actually promotes them (which will probably make them some of the first games new mobile players will try out) is, honestly, rather baffling.