Spinaconda Casino

Spinaconda Casino Review

Does anyone remember the old game “Snake”, which used to come pre-installed on every Nokia phone back when phones had buttons on them? For those of you far too young to remember, the game is about a snake which grows bigger and bigger, until it inevitably crashes into itself. Some would say that it’s a fitting metaphor for gambling, while others embrace the more positive meanings of an ever-growing, ever-feeding snake.

It appears that the creators of “Spinaconda” are the latter type, since it’s impossible to look at the logo and not see the famous snake from the game. So, will this casino provide you with the same fun experience as that old game, or is it doomed to get so big that it inevitably bursts under its own weight? Let’s dive deep into it and find out together!

Bonuses

Welcome Bonus – 120% Match up to AU$1,500 + 50 Free Spins

Spinaconda actually does things a little bit differently compared to most other online casinos. Sure, it offers first-time players a welcome package, that much isn’t too different – but you can choose the first part of that bonus based on your preferences. In total, there are three different promotions you can choose from the first time you’re putting money down here.

The bonus we presume most players will gravitate towards is a 120% match up to AU$1,500, alongside 50 free spins – it’s a great and generous offer that’ll top up even a modest deposit with a pretty decent bonus amount. The only thing you need to be mindful of are the wagering requirements, which will be x35 and will need to be completed within 7 days.

But what of your other options? Well, you can also take advantage of a high roller bonus, which will net you a 50% match up to AU$5,000, alongside 100 free spins. This way, you sacrifice the high match percentage of the previous offer, but gain a much bigger bonus – if you can afford to claim it. This offer also comes with an x35 wagering requirement. The final welcome bonus can only be claimed if you choose to deposit via crypto, netting you a 50% match up to AU$3,000 (or rather, its equivalent in the crypto currency of your choice). This offer comes with a much steeper wagering requirement: x45, still to be completed within 7 days.

Additional Welcome Bonuses

Regardless of which of the three welcome bonuses you choose to take advantage of, that will always be part 1 of a 3-part welcome package. Placing your second deposit will always trigger the second deposit bonus, and then the same will hold true for your third – provided you don’t opt out of any of these offers, of course.

The second deposit promotion will net you an 80% match up to AU$1,500, alongside 50 free spins – almost as good as the standard welcome offer, which is pretty good! But it gets even better when you get to the third bonus, a whopping 150% match up to AU$2,000, alongside 50 extra spins. In terms of bonus percentage, this is by far the most generous offer on the entirety of Spinaconda, and it makes getting through the entire welcome package completely worthwhile.

The only caveat here is that, just like most of the other welcome offers here, these will come with an x35 wagering requirement which must be fulfilled within 7 days. Frankly, x35 – while high – isn’t that much worse than the average at other online casinos. But having just a week to complete these requirements, including the winnings from your free spins, means that you’re unlikely to actually withdraw this bonus no matter how generous it is.

Reload Promotions at Spinaconda Casino

So, you’ve used up your entire welcome package – but what happens now? How can you receive that extra bit of bonus cash you so desperately need to play your favorite games? Simple: by using the reload promotions! Spinaconda has a handful of offers that will refresh periodically (unlike the one-time welcome bonus), meaning you can keep claiming them as many times as you want, theoretically never running out of bonus cash.

For example, placing a deposit of at least AU$30 every day (using the bonus code “START50”) will net you 50 free spins. Increase the deposit to AU$100 (with the bonus code “START75”) and suddenly the spins increase to 75 – frankly, not a much better deal compared to the previous one. With that said, if you wait until the weekend, you can get as many as 150 free spins per day with the bonus code “150SPINS” and a deposit of at least AU$100. Now that’s more like it!

If free spins aren’t quite your thing, no worries, the casino does have a few reload promos as well. For instance, every Friday, a deposit of AU$50 or more will net you a 50% match up to AU$2,000, alongside 50 free spins. On other days, you can take advantage of the Red or Black Reload Bonus, which will give you either a 50% match up to AU$1,000 with a minimum deposit of AU$30 or a 100% match up to AU$2,000 with a minimum deposit of AU$100. Great array of bonuses which are fit for every taste!

Games

A casino is only as good as its games – and sadly, despite having some pretty good bonuses, Spinaconda does stumble a little when it comes to its games. Sure, the site will offer you access to most game types which are also available at other Aussie casinos: pokies, table games, live dealer titles, even crash games. You won’t be able to find bingo or PVP poker, but that’s okay, these are pretty rare, so we can’t judge any site for not having them.

The one big, glaring omission we WILL judge, however, is the sports betting section. There’s currently no real way to bet money on football or rugby, which, granted, isn’t something that most players will see as a priority. But considering how most Australian casinos nowadays do have a sports section, its absence here is odd and unfortunate.

Pokies

The first thing you’ll notice upon opening up the Spinaconda pokies section is just how many different games from how many providers you’ll see there. We’re talking thousands upon thousands of games from over a hundred different companies, many of which fairly obscure and not frequently encountered in Australian casinos. So yes, if we’re judging Spinaconda purely by the quantity of its games, there are few sites operating in the country that can top it.

With that said, this is very much a case of “quantity over quality”. If you were to take a closer look at the titles, you’d notice that many big-name providers, like Pragmatic Play, are not featured here. The vast majority of companies that have made their games available are smaller and unknown, like Zeusplay, HungryBear or NGMGame. For better or worse, the pokie section’s biggest strength is also its biggest weakness.

Live casino

While Spinaconda’s pokies were pretty good (if limited in some ways), the same unfortunately can’t be said about its live dealer section – at least here in Australia. As far as we can tell, globally the live dealer portion of the casino is decent enough, offering players a variety of different rooms by Evolution Gaming, one of the best providers in the business. In the land down under, however, the selection is heavily limited, with Betsoft now being the main provider.

Not only that, but when we tested the live casino section, we encountered a strange bug where a lot of the rooms didn’t display properly in the live dealer menu. They appeared as a collection of gray rectangles, and although the rooms still worked when opened, it was impossible for us to see what they actually were prior to opening them. Was this just a temporary glitch that didn’t resolve in time of our review’s publication, or something more serious? Alas, no real way of knowing.

Deposits & Withdrawals

An online casino is only as good as its payments – high minimum withdrawal requirements can make any victory feel sour, and a lack of accepted payment options can make it impossible to even make a deposit. Spinaconda, admittedly, doesn’t do well on the withdrawals front, requiring you to have won at least AU$50 before you can request a withdrawal – which is pretty steep, especially compared to the minimum deposit of AU$20.

On the bright side, at least you can make that deposit with a good variety of payment methods. You can use not just Visa, MasterCard or bank transfer, but also a handful of e-wallets like Google Pay and Jeton. Pre-paid vouchers like Neosurf and Paysafecard are also available, alongside several crypto coins like Bitcoin, Ethereum, and Litecoin. Overall, while you won’t find a ton of different payment options here, at least every different payment type is supported.

Withdrawal time

Hooray, you won! Time to get your winnings and call in a reservation at the fanciest place you know… right? Well, not so fast. Although deposits here at Spinaconda are instant, the same can’t be said for withdrawals, which will actually take some time to fully process. You’ll need to wait at least three days for the site to verify, approve, and then dispatch your withdrawal request – and even then, you might be waiting even longer depending on the way you’re withdrawing!

Luckily, if you chose to receive your winnings through a crypto coin or an e-wallet like Jeton, then you won’t be waiting much longer than the aforementioned 3 days – the transaction should be realized within minutes of being dispatched. However, withdrawing via credit card can take an extra 3-5 days, and bank transfer, up to 10 extra business days. That’s the reason why so many players prefer to use e-wallets or bitcoin even when it’s more convenient to use their credit cards.

VIP Program

Some players would say that the most important bonuses of every online casino are the welcome offer and the VIP program – the former being what gets players to sign up, and the latter what gets them to remain. And if you subscribe to that mindset yourself, then you probably won’t end up sticking around Spinaconda for very long, since its VIP program is pretty disappointing.

On the surface, it doesn’t look particularly egregious: by putting down bets with real money, you can increase your level and gain passive bonuses. It’s nothing that’ll set the world on fire, but the same program has been used in countless casinos – how is this one different? It’s simple: the progression is far too slow. You need 5 points to get on the ground level of the program (which would be about AU$400 in bets), and that gives you a mere 2% cashback on all losses. Getting it to 5% requires AU$4,500 in bets, and getting it to 10%… don’t ask.

What’s even stranger is that the cashback is the only passive bonus you get for leveling up – the other is a one-time bonus, either some free spins or a small amount of bonus cash. The site does promise “Special Events” and a “Birthday Gift”, but not even reaching the maximum level unlocks them. Site mistake or poorly planned program? You be the judge.

Tournaments

Theoretically speaking, Spinaconda does have a tournaments section. Navigating to the leftmost menu, you’ll see that the site offers both a weekly and monthly tournament – which is pretty great, and already much more than many other Australian casinos offer! The problem is that once you actually go to participate in those tournaments, you’ll find out that… neither of them has any games. At least they didn’t as of the time of writing.

So, is this a case of false advertisement? Not really – rather, it’s a case of Spinaconda not being entirely adjusted to Australian players. Sure, the site has a dedicated AU version which supports AU$ and displays all values in our native currency, but that version doesn’t change what tournaments are currently taking place on the site. And if the current tournaments don’t offer games available to Aussies, well, you’re fresh out of luck. Although this might not be the case for every tourney, just the fact that it happens at all is already pretty disappointing.

Verification

Depositing at Spinaconda for the first time will be a pretty quick and easy ordeal – just link your payment method, choose how much money you want to add to your account, and bam, you’re ready to roll! Withdrawing is going to be an entirely different beast not just because of the processing time (which we’ve gone over in an earlier section of this review), but also because of the verification that every new player will need to go through the first time they’re pulling their money from the site.

You see, online casinos are a prime target for money laundering – many bad actors use them to ‘clean’ illegally gained cash. To make investigating potential criminals much easier, gambling sites are now required to verify the identity of any player who has requested a withdrawal. This means that when you do that for the first time, you’ll need to present a few documents to Spinaconda that can prove who you are. Those will include a form of ID and something that can prove your address, like a utility bill. Although annoying, you’ll only need to go through verification once, and it’ll ‘stick’ for subsequent withdrawals.

Is Spinaconda Casino Legit & safe?

Safety is paramount at online casinos, and we at CasinoAustraliaOnline always place great emphasis on verifying whether the sites we’re reviewing are genuine or just big scams. So, what did our investigation say about Spinaconda? Is it legit? The answer is “yes, but…” Because ultimately, the biggest metric you can use for determining the legitimacy of a site is whether it’s licensed and regulated, and in this case, Spinaconda absolutely is – you can determine that for yourself thanks to the very public license posted in the footer of the site.

The “but…” part comes from the fact that said license is Tobique, which is generally considered to be a newer and untested regulator. Casinos licensed by older, more established regulatory bodies like Curacao are legit not because they got a license, but because that license means the casino has been investigated, determined to play by the rules, and at risk of being penalized if it breaks those rules. But Tobique isn’t established well enough yet for us to know for sure that it’s doing the job it’s supposed to. Maybe it is! But we can’t speak to it with the same certainty we can apply to other gambling regulators.

Customer support

Imagine you ended up needing some assistance with your Spinaconda account – maybe it ended up locked without you knowing why, or perhaps that withdrawal request you made has been unceremoniously denied. Fear not – the customer support is here to assist precisely with those types of inquiries, and you can reach out to them in several different ways. The easiest and most convenient is likely the live chat, which can be accessed from the menu on the left – a bit different from most other casinos which tend to place a pop-up button on the right-hand side. Besides this, live chat should work precisely the same, connecting you to an agent you can converse with in real time.

The alternative options are to either send a ticket or use the site’s own ticket submission form to, well, submit a ticket! Whichever of these you choose, the result will always be a response in your email inbox within 24 hours. Although a bit slower than the live chat, sending an email is a much better option if you’re dealing with high-level inquiries, such as anything that has to do with payments and transactions.

Mobile casino

Who doesn’t love playing pokies from bed or the couch? Although there are still some people who prefer to gamble from their computers, most have transitioned to doing so on their phones, and Spinaconda has prepared a pretty solid mobile version for them. As is the case with most sites, you don’t need to download a specific app in order to gain access to the casino’s mobile features – simply opening it in your mobile browser is enough to provide you with a web app that functions identically to a downloaded one. This not only saves space on your device, but also makes the casino available on platforms that have banned gambling apps, such as iPhones.