SupaBet Casino

SupaBet Casino Review

It’s a bird! It’s a plane! It’s… SupaBet! Indeed, this brand new casino site wears its superheroic inspirations on its sleeve, which makes sense. Superheroes are beloved by young and old, not to mention, they’re extremely popular now – all of which are things that any casino would want to be. But does SupaBet succeed in that endeavor, or is it merely another cheap copy trying to cash in on a popular trend?

To find out, we at CasinoAustraliaOnline put on our own superhero tights and got to work thoroughly investigating the casino! We inspected its games, bonuses, features, and basically everything else that you’d want to learn about, while also paying special attention to the casino’s legality and legitimacy. And when our research was done, we heroically saved the day by writing the very review you’re reading now! No need to thank us, citizen!

Bonuses

Welcome Bonus – 100% Match up to AU$750 + 200 Free Spins + 1 Bonus Crab

Although most of us are undoubtedly far more interested in a casino’s games than its bonus features, the bonuses do, indeed, help – especially the welcome offer, which is arguably the most important one. It should be good enough so that even a glance at it will make you go “oh yeah, that sounds great, I want to have that!” Does SupaBet succeed? It depends on what you’re looking for.

If you’re a high roller who measures welcome bonuses with how much cash they’ll give you, this casino will let you down. You’ll only receive a 100% match up to AU$750 – not terrible by any means, but also not something you’d yell about from the rooftops. Far more exciting are the 200 free spins that will come with it, which you’ll receive in batches of 20 over 10 days. You’ll even get one spin on the game Bonus Crab that will give you even more bonuses!

However, you won’t be able to just snatch up your bonus and run. You’ll have to wager through it a few times, and although the requirements are fairly average for the industry, they’re still a bit tough. Specifically, your cash bonus will need to be played through x35 times, and your free spins winnings, x40 times – all within just 10 days of receiving each bonus.

Reload Promotions at SupaBet Casino

It’s cool to have a big welcome package – but it’s even cooler to have big reload bonuses! After all, you can only use the welcome bonus once, while the reload offers will (wait for it) reload after each use, allowing you to claim them over and over again. SupaBet in particular will let you claim two different bonuses of the sort per week, with them both resetting at the beginning of each week.

Betwen Monday and Thursday, you can receive 50 free spins for a minimum deposit of AU$30. Meanwhile, if you wait for the weekend, that same deposit will net you a 50% match up to AU$1,050. The trick here is to deposit at least AU$75 on a weekend, which will give you not only the match offer, but also an extra 50 free spins, on top of the 50 you might have already receeived early in the week.

Besides these, SupaBet also has two cashback offers. The first will net you a 15% match up to AU$4,500 on all your losses sustained on pokies – but only if you’re at least level 3 in the VIP program (which, as we’ll discuss, is no small feat). The other cashback is for live casino, and it’s open to all players regardless of VIP status. That one will give you back 25% on losses sustained on live games, up to AU$300.

Games

As we mentioned earlier, although bonuses are nice to have, it’s ultimately the games that will keep people coming back for more. Luckily, SupaBet has no issues in that department, as its games are as numerous as they are diverse! You can access pokies and live games, obviously, but also an extensive and very decent sports betting section! A few instant win games, like Aviator, are also available, which left a very good impression! Although we had some minor nitpicks about it which we’ll describe below, we were overall very impressed with SupaBet’s games selection!

Pokies

Wow! That’s the only thing we can say when looking at the number of pokies available here – there are well over 3,000 available titles to choose from, and the actual number is probably even higher since that’s just what we were able to count. You might be thinking “well, that’s just the total amount of games SupaBet has, and the actual number of titles available in Australia must be much lower”, but you’d be wrong. Since SupaBet has an Aussie version, anything you see there can be played – no more “game is unavailable in your region” errors!

The quality of the games is also pretty high, generally speaking. Sure, there’s no shortage of trash, but we also found plenty of really decent titles from companies like Yggdrasil, Nolimit City, Bgaming, and Tom Horn. It’s just a matter of finding the right game for you, which might be a slight issue if you’re new to the world of pokies. Although SupaBet has a few categories, they mostly distinguish game types (for example, instant win titles). As such, if you’re looking for a particular pokie, you’ll have to use the search or rely on the broader categories like Popular.

Live casino

Honestly, the live dealer section is even better than the pokies – and you know how much we liked the pokies! Once again, the biggest strength lies in the numerous and very high quality providers lending their live rooms to SupaBet. Famous companies like Atmosfera, Evolution and Pragmatic Live are all here, and all ready to serve you the live casino games you know and love!

And that brings us up to the next strength this section has: the titles are not only numerous, but very easy to find! Sure, you can play blackjack and roulette at any casino, but what about craps or megawheel? Well, you can find them all here, with every prominent game type having its own category that makes finding it a breeze. We probably couldn’t create a better live section even if we tried!

Deposits & Withdrawals

Obviously, an online casino’s games are extremely important – they ought to be, that’s what you’re there for! But if you can’t make a deposit, you can’t play any of them, so you could make a solid argument that the payment methods are even more important! When it comes to SupaBet, the choice of means to deposit isn’t grandiose, but it should be sufficient for most Aussies.

You can make a deposit using MasterCard (Visa and bank transfer are only available for withdrawals), as well as a few e-wallets, like Mifinity. Beyond that, though, the main means of deposit will be various cryptos, which admittedly SupaBet supports quite a lot of. You can use not only the big ones, like Bitcoin and Tether, but also a few smaller ones like Ripple and Bitcoin Cash. Again, nothing to write home about, but quite sufficient.

Withdrawal time

As mentioned earlier, you can use MasterCard, Visa and bank transfer to withdraw from SupaBet – but we wouldn’t recommend it if you’re worried about getting your winnings as soon as possible. Don’t get us wrong, if you’d rather receive the money conveniently, ready to be used in your everyday life, then getting them in your card is your best bet! But it’ll also be waiting between 3 and 10 days extra compared to people who use crypto or an e-wallet. Keep in mind that everyone will be waiting a few days in the first place, so that wait time can easily extend to about two weeks if you choose to use bank transfer.

VIP Program

Since SupaBet only has two different reload promotions, it’s only natural that you’d want to rely on the site’s VIP program to get extra perks. If that’s something you’re thinking about, then we’ve got some bad news: sadly, this program, although present, won’t satisfy anyone but the highest of high rollers, and even then, it’s unlikely they’ll think there’s much value to be found here. It requires too big of an investment for too low of a reward.

The basics are the same as VIP programs you’ve seen at many other sites: you place wagers (on pokies only, sports and live dealer titles won’t count), and with each one you’ll gain a tiny bit more progress towards the next level. Unfortunately, that progress is extremely slow, to the point where you’ll have to bet tens of thousands of dollars just to get to level 3, which is where the rewards start off. And those rewards aren’t even all that great: the aforementioned level 3 will just give you a 5% cashback! You need level 5 for the full 15%, and we don’t think anyone in the history of SupaBet will ever get that far. That’s not a challenge, just a statement on how poorly this program has been implemented overall.

Tournaments

Unlike the VIP program, which is quite bad, the tournaments of SupaBet Casino are quite mighty, indeed. Regardless of when you visit the casino, you’ll always gain access to a wide assortment of different tourneys – we even spotted some for the sports betting section, which is wild! Some of these tournaments will last for just a week, while others, for months on end, practically ensuring that you’ll be able to play at your own pace.

Unfortunately, these shorter tourneys (and even some of the longer ones) won’t reward you with cash rewards, but instead with currency that you can spend in SupaBet’s store. Granted, that currency will grant you bonuses (like free spins for instance) which can, eventually, lead to real-money winnings – but we know that there are some players who’d rather just get the money outright. If you just want to play pokies competitively, then you’ll be quite pleased with this section, but if your goal is to earn money, you should limit your betting to the big tourneys.

Verification

Imagine that you’re a criminal who just sold a stolen diamond for a million dollars – your lucky break! Time to finally buy that one-bedroom apartment in Sydney you’ve always dreamed about! But oh no, the cops are now asking where you got the money from, and you can’t explain that without admitting to the theft! Your plan is ruined! But what if you instead deposited that cash in an online casino and then withdrew it? It’d mean that you can legally claim that money as casino winnings, explaining it that way! You’re a genius!

Well, that’s called money laundering, and it’s an entirely different sort of crime that casinos like SupaBet are very prepared for. Their greatest weapon is the verification procedure, which requires all players to present documents (like an ID card) that prove they are who they say they are, and also that they own the payment method (like credit card or e-wallet) that they used to deposit! Although this procedure can be a bit annoying, it makes it that much harder for criminals to use casinos to launder their money!

Is SupaBet Casino Legit & safe?

In the Internet era, where everyone and their mother can open an online casino with just a few clicks, it is imperative for players to be cautious and only wager at online casinos that they trust. That’s also partially the purpose of sites like CasinoAustraliaOnline, since it can present you with all the important information and do the research for you. We did just that with SupaBet Casino, investigating it closely – but it didn’t take us very long to determine that it’s likely not a trustworthy site.

The biggest red flag we encountered is that the casino’s owner isn’t listed anywhere. There is literally no reason for a company to do that – imagine if a burger joint doesn’t disclose whether it’s owned by McDonald’s, Burger King, or Crazy Harry from Cooladdi! How can you trust someone with your money when you don’t know who they are? What’s more, without knowing the owner, it’s also impossible for us to verify whether SupaBet has a license or not, which, while not legally mandatory in Australia, is still highly desirable from a safety perspective!

Customer support

If you need some help with SupaBet Casino (be it because you’ve encountered a technical glitch or because you have a question we haven’t answered here), it’s always a safe bet to reach out to the customer support team. After all, it’s literally their job to handle the players’ inquiries! Plus, you can do it in two convenient ways, via live chat (accessible near the bottom of the main page) and via email (accessible via… your email). What’s not to like?

Well, the truth is that the quality of SupaBet’s support team isn’t all that high. When we attempted to reach out with a few questions (we did so via live chat), the support agent didn’t even write us a single message for over fifteen minutes – and when they did, it wasn’t very useful! We had to exchange multiple messages, each with long wait times, to get some semblance of a useful response, and even then, the replies felt a little uncertain. What’s the point of a live chat feature if it’s next to useless?

Mobile casino

Although we’ve been pretty harsh on many aspects of SupaBet Casino, like the aforementioned customer support, even we have to admit that its mobile version is fantastic. For starters, you won’t be forced to download any potentially malicious files: just opening up the site’s domain in your mobile browser, just like you would on desktop, will be enough to give you access to the mobile app. Functionally, it’ll look and work almost identical to an app you’d download.

This means you can place bets on pokies and live casino games (or sports if that’s your thing), as well as make deposits, claim bonuses, participate in tournaments, contact support, etc etc. The site’s interface allows for very easy access to its various moving parts, all without feeling cluttered or overwhelming on the significantly smaller screen.