Syndicate Casino

Syndicate Casino Review

The casino world has always been inextricably linked to the mafia. That has been true in reality (after all, Las Vegas as we know it was created by the mafia), as well as in fiction (with countless mob movies about casinos and gambling to point to). As such, it was really only a matter of time before someone took this idea one step further and made it into an online casino theme!

But we at casinoaustraliaonline.net go well beyond themes when examining the casinos we review! We look at bonuses, games, safety, customer support, VIP programs, extra features, and all the other stuff that one would hope to know about when researching a new site! We even guarantee that we’ll look at a few things you weren’t even aware you wanted to know about!

So put on your brass knuckles and pour yourself a glass of your most illegal booze as we dive deep into a syndicate that just might get you a few extra dollars completely legally!

Bonuses

Before we really dig into the bonus offerings of Syndicate Casino, it’s important to point out that all of your deposits here – whether you claim a bonus or not – will be subject to wagering requirements. That’s right: not just bonuses, but your very real money will need to be wagered before you can initiate a withdrawal. That wager will be x3 when betting on pokies and x10 when betting on table games, which is just… Absurd. Still, please keep it in mind as we dive deeper into the bonuses of the casino, as while we won’t be mentioning it every time, it still applies to all of your deposits and is separate from the bonus wagering requirements.

Welcome Bonus – 125% Match up to AU$375 + 200 Free Spins

Some online casinos will greet new players with an extravagant menagerie of welcome bonuses, each bigger than the last… While others will simply not give you anything valuable at all. Syndicate Casino lies somewhere in the middle, in that its bonuses aren’t the best, but they’re also far from the worst.

The first deposit bonuses is by far the most generous that the site has to offer. Not only will you be bringing in a 125% match up to AU$375, but you’ll also grab 200 free spins on the house. The former will be great news for people who enjoy getting every last cent out of a casino’s match bonuses (large percentages are very welcome), while the latter will appeal to those who don’t like to invest too much for their first date with a casino.

Either way, you’ll need to contend with some nasty requirements if you want to withdraw, as you would in any other online casino. Namely, you’ll have 10 days to wager the bonus x40 times: an incredibly tough requirement not only due to the high turnover, but also because you’ll be getting free spins in batches of 25 for 8 days. So essentially, you’ll have less than 48 hours to wager through your last free spins winnings.

Additional Welcome Bonuses

Syndicate Casino offers more than just one bonus to new players, though: it offers four. Granted, the rest aren’t as high as the first, but don’t you worry, they come jam-packed with the same absurd wagering requirements. Can’t miss out on that fun, huh?

The second deposit bonus will net you a 75% match up to AU$300. The third, 50% match up to AU$400. Finally, the fourth deposit bonus will grace you with a 100% match up to AU$225. As you can see, none of these offers are particularly good, and the only one that can give you more money than the first deposit bonus does also has the lowest match percentage of them all.

As if that wasn’t enough, none of those bonuses come with any free spins, but they all come with that awful x40 wagering requirement. Truth be told, we were deeply disappointed by the overall welcome package – while the first deposit bonus isn’t awful, the rest really drag down the full thing, making us feel like players might just be better off without it.

Reload Promotions at Syndicate Casino

Were you also a bit disappointed by the welcome bonuses of Syndicate Casino? Well, don’t worry, because there are entirely new bonuses available for loyal players which you can be disappointed by! We won’t waste too much time on those, but we still consider them interesting enough to at least peek at.

For starters, there’s the Mid-Week Bonuses – around the middle of the week, you’ll receive an exclusive bonus offer in your e-mail (if you have subscribed to promotional e-mails, of course). In addition, you’ll also be able to collect comp points that not only help you level up in the casino’s VIP program (which we’ll get into later), but can also be exchanged for real money at a rate of 100 points per AU$1.

Last, but not least, are the “Mafia Regular Bonuses”, which will be updated daily at the casino. Unfortunately, they are reserved only for players who have already claimed and used up all four of the welcome bonuses. Mere plebes like us can’t even see what they are like, so alas, we can’t give you any more information about them.

Games

In theory, Syndicate Casino provides plenty of ways to enjoy your favorite casino games – pokies, live casino, table games, even lotteries! Wow! Granted, sports betting isn’t available here, but who cares, look at how much other stuff there is to do here! Sadly, the reality isn’t neerly as cheerful.

What you’ll encounter here is a casino that’s almost completely devoid of anything besides pokies. The live section is a joke (more on that in a second), but even the raffles don’t seem to be active anymore. The raffle section claims that we’ll receive a notification in the sidebar when a new raffle triggers, but we never did the entire time we researched Syndicate Casino. What gives?

Pokies

The pokies of Syndicate Casino are the very definition of quanitty over quality. It’s clear that Dama N.V. wanted to stuff their new, shiny site with as many games from as many providers as humanly possible, but in the process only filled it with boring, forgettable titles that most players won’t even want to touch.

Granted, this doesn’t mean that all of it is bad, far from it! The site will stil lhave its fair share of great games from top proivders like BGaming, Betsoft, or Yggdrasil. They’re just very tough to find among the myriad of titles from companies like 4theplayer and Reellifegames, which we’ve barely heard of. What makes the situation even worse is that Syndicate Casino will give you very limited ways to narrow down your choices, forcing you to rely mostly on trial and error.

Live casino

In stark contrast to the casino’s pokies section, which was quantity over quality, Syndicate Casino’s live section has neither. In fact, it barely even qualifies as a section, since you’ll be able to play a grand total of… One game. Oh, no, you didn’t misread, there really is just one game here, Roulette. If you wanted to play blackjack, baccarat or anything else, then you better make do with the non-live table versions.

Overall, being a table game player at Syndicate Casino feels like a slap on the face. Not only do you have to contend with wagering your deposit x10 times, but also you’ll barely have any games to even wager it at!

Deposits & Withdrawals

When it comes to Syndicate Casino’s payment options, we have some good things to say… And some less good ones. Starting with the tasty crunch of this compliment sandwich, we really like that the minimum deposit and withdrawal amounts are both extremely reasonable. We’ve seen many casinos with absurdly high requirements that would block off most players, so we have to give credit where it’s due.

Moving onto the questionable fillings, we can’t help but point out that the minimum withdrawal limit being only AU$20 doesn’t really matter in the face of the x3-x10 wagering requirement. If you deposit AU$20 to play on table games, you’ll need to place AU$200 worth of wagers to withdraw AU$20, which is hardly ideal, as you can imagine.

Our next point of contention comes from the very limited payment options – you can only deposit via your credit card, a single e-wallet solution (Mifinity), two pre-paid options, and a small handful of cryptos. Ordinarily we wouldn’t have minded that if at least the crypto payments were up to snuff, but you can’t even deposit via Tether or Ripple! This baffling omission angered us so much that we won’t even close out the sandwich with another compliment, the site doesn’t deserve it.

Withdrawal time

Syndicate Casino will let you withdraw using any of the payment methods it has on offer (except for the pre-paid vouchers, of course) – with the addition of direct bank transfer. However, unless you have no other option, we would recommend against bank transfer withdrawals – those can be rather slow, taking up to 10 days to fully process.

But if not bank transfer, what method should you use? Visa and MasterCard are convenient options, but they, too, will take time to process your withdrawal, albeit not as much (about 3-5 days). MiFinity and Crypto are the fastest methods, as they should send your money into your account almost instantly. You’ll still need to wait for the casino to process your withdrawal, which in and of itself can take a few days regardless of which payment option you’re using, but after that you’ll have your hard-earned winnings in your crypto wallet or e-wallet very quickly.

VIP Program

Earlier in our review, we made a mention of Syndicate Casino’s loyalty program – but what exactly is it? Well, if you were imagining something spectacular and out of this world, just forget about it. Syndicate Casino has a very average and very standard VIP program, and if you’re an online casino veteran, we guarantee that you’ve seen it a million times before.

The way it works is – get this – by placing wagers at the casino, you will gradually build up comp points in your account, and once you’ve built up enough, you’ll be able to level up! Quite original, isn’t it? Except it’s a little worse than usual, because Syndicate Casino doesn’t seem to have set levels, and instead you unlock perks as you level up, like a VIP manager and such.

Overall, this is an unremarkable part of the casino that feels like it was only introduced to it because all other casinos have something like it. It’s worth neither your time nor energy.

Tournaments

Tournaments at Syndicate Casino are called “Slot Fights”, which, while a touch aggressive, seems on point for the branding. Outside of the name change, they function the same as they would at any other online casino: once you enter a tournament, you’ll see a list of qualifying pokies. Just pick one of them (or more, if you’re so inclined), and then try to win more than you lose.

The more you win, the higher you’ll ascend in the tournament leaderboards, and the higher you ascend, the better prizes you’ll bring home. What those prizes will be, exactly, will depend on the tournament in question – some will net you comp points to exchange in the casino’s bonus program, while the bigger ones will reward you with cash prizes. All in all, it’s a fairly standard tournament option that should keep fans of this type of play pretty happy.

Verification

Despite being named after a criminal organization, Syndicate Casino is rather legal in the way it does business – and every legal online casino must verify the identity of its players. This is done to comply with international money laundering regulations, and ultimately ensures a safer environment for both you and the casino. No one wants to find out that they inadvertently helped criminals!

Luckily, the verification process isn’t nearly as complicated as it seems at first glance. What you’ll need to do is provide three documents: a proof of ID, proof of address, and proof of payment method ownership. The proof of ID will be the easiest, as you only need a form of photo ID (like your passport). Proof of address is, you guessed it, a document with your address on it. And proof of payment method will depend on the method you used to make your first deposit.

Once you have all of your documents, you’ll need to take photos of them and then upload them to your profile on the site, or send them directly to the casino’s support team. Once verification triggers, you’ll automatically receive an e-mail with detailed instructions on what to do. Follow that and you’ll be verified before too long!

Is Syndicate Casino Legit & safe?

Now, we’ve made it no secret that we have a lot of problems with Syndicate Casino, and that, should you decide to play here, you’re probably going to have a very difficult time withdrawing anything due to the absurd wagering requirement for deposits. However, make no mistake: we don’t believe that the casino is fake, or a scam. We just think that its rules are unfair – which is still bad, just a different breed of bad.

In truth, Syndicate Casino is owned and operated by Dama NV, a long-standing and reputable company that owns and operates dozens of online casinos. They have a license from the Curacao Gaming Authority which permits them to legally operate on the territory of Australia, as well as in many other regions around the world.

Granted, we at casinoaustraliaonline.net have taken issue with many of their sites, and Syndicate Casino is no exception. But that is mostly due to the flaws of these casinos, not because we consider them fake. It’s important to be transparent about this, because sometimes, an online casino isn’t fake or illegitimate – it’s just bad.

Customer support

Having trouble with your Syndicate Casino account? Or do you, perhaps, have questions about the site that we haven’t been able to answer here? In that case, you should reach out to the site’s customer support representatives, which you can do in one of two ways: via live chat and via e-mail.

Live chat is what the casino will urge you to do – you can activate this function via the white speech bubble icon in the bottom right corner of nearly every page. This will instantly connect you with a customer support representative who will, hopefully, be able to answer your questions, or at least point you in the right direction.

However, in our experience, the live chat is mostly good for simpler inquiries. If you’re actually having a problem with your account, then it would be best to simply send an e-mail. This will take longer (you can expect a reply up to 24 hours after sending the request), but it will also give you a more detailed and, hopefully, more useful response.

Mobile casino

Much like most other online casinos on the market, Syndicate Casino does not support a dedicated mobile app – if you want to play it on your mobile phone, you’ll have to use your browser of choice to access the website. Interestingly enough, this doesn’t appear to have always been the case, as the front page does make mentions of an Android app that you are able to download and install on your device.

Try as we might, though, we weren’t able to find this app, let alone use it. The description refers to tapping on a pop-up window to install it, but we didn’t see any pop-ups during our time testing out the mobile website, so it’s very possible that the app was discontinued at some point. Regardless, this shouldn’t cause you too much grief, as you’ll still have access to the casino’s full functionality even in your browser.

The mobile version isn’t just the same old desktop version, but slightly shrunk down. It has been optimized to work well and load quickly on a mobile phone, even one with more limited specs. Granted, we have some minor nitpics with this version, but overall, it does exactly what we hoped it would.