WinCity Casino

WinCity Casino Review

Aussie casino fans are always greeted by many casinos, but some of them don’t live off the hype. WinCity was launched recently, but it makes many promises to give eye-watering prizes. Yet, we’re mature enough to know that promises are one thing – and delivering is another.

From the welcome package and promotions to the user experience and banking options, we’ve left no stone unturned in our quest to determine whether WinCity is worth your time and hard-earned dollars. Let’s get started!

Bonuses

Welcome Package

WinCity certainly knows how to roll out the red carpet for new players, offering a generous welcome package that spans your first four deposits – a whopping A$3,000 in bonus cash and 300 free spins up for grabs! It’s an impressive offer that easily ranks among the most attractive welcome deals we’ve seen for Aussie punters.

Of course, as with any casino bonus, there are some terms and conditions to be aware of. The wagering requirement is set at a reasonable 40x, which is fairly standard across the industry. To claim each bonus, you’ll need to deposit at least A$30.

One minor gripe is that we couldn’t find specific information on the maximum bet allowed while playing with bonus funds or the exact timeframe in which the bonus remains valid. However, these small question marks don’t detract from what is otherwise an outstanding welcome package. Hats off to WinCity for starting things off with a bang!

Reload Bonus

The bonus train doesn’t stop after your welcome package at WinCity Casino. Existing players can claim a 100% match bonus up to A$450 plus 50 free spins every single week!

To claim the recurring reload offer, simply make a qualifying deposit of A$30 or more and enter the bonus code “sundaycasino”. Your account will be credited with the bonus funds and free spins, which are valid for one week.

The free spins are locked to the popular Gates of Olympus pokie, a high-volatility game from Pragmatic Play that’s known for its potential for big wins. Just keep in mind that any winnings from the free spins will be subject to the same 40x wagering requirement as the main bonus amount.

Free Spins

Although WinCity Casino doesn’t currently offer any standalone free spin bonuses, the generous inclusion of bonus spins in both the welcome package and weekly reload deal more than makes up for it.

Between these two promotions alone, players can claim a total of up to 550 free spins to use. That’s more than enough to keep the reels spinning and the excitement level high, even without a dedicated free spin offer.

Of course, we’d love to see WinCity add some no-deposit free spins or other spin-specific promotions in the future. But as it stands, the casino’s current bonus lineup provides plenty of opportunities to enjoy some spins on the house.

No Deposit Bonus

While WinCity Casino may not offer a traditional no-deposit bonus like free chips or free spins upon sign-up, they do provide players with a bit of a safety net in the form of weekly cashback.

All players are automatically enrolled in this cashback program, which can return up to 15% of your net losses from the previous week. The exact percentage you’ll receive depends on your loyalty level and VIP status at the casino.
It may not be quite as exciting as spinning the reels with house money right off the bat, but the cashback offer is still a valuable perk that can ease the sting of any unlucky streaks.

Casino Games

WinCity has definitely stepped up their game with the casino games, and we only have to applaud them here. Players can choose from a staggering collection of over 6,000 casino games, ensuring there’s something for everyone. The stocked library is powered by more than 35 top-tier software providers, including industry giants like Pragmatic Play, NetEnt, Nolimit City, and Play’N Go.

Whether you’re a fan of pokies, live casino action, or classic table games, WinCity has you covered. The intuitive layout and user-friendly filters make it a breeze to find your favorite titles or discover new games to try. It’s clear that WinCity has put a lot of effort into curating a high-quality gaming experience that can rival even the most established online casinos.

Pokies

If you’re a pokie enthusiast, prepare to be overwhelmed (in the best way possible) by WinCity’s massive collection of over 5,500 pokie games. The casino has left no stone unturned in its quest to provide the most comprehensive and diverse range of pokies imaginable.

You’ll find popular titles from renowned developers like Spribe, Betsoft, Pragmatic Play, and Yggdrasil, along with hidden gems from up-and-coming studios.

One feature we particularly appreciated was the ability to filter games by various criteria such as provider, theme, volatility, and bonus features. And if you’re not ready to risk real cash right away, you can take advantage of the demo mode to try out games for free before committing.

Here are some of the fan-favorites at WinCity Casino:

• Sugar Rush
• Aviator
• 7 Hot Fruits

Live Dealer Games

For players who crave the authentic thrill of a land-based casino, WinCity’s live dealer section is sure to impress. Boasting well over 150 live casino tables, the platform offers an unparalleled immersive gambling experience.

All the classic table games are well-represented, with numerous variants of blackjack, poker, baccarat, and roulette available round the clock. These games are powered by industry-leading live casino providers like Evolution Gaming, Pragmatic Play Live, and Bombay Live, ensuring a seamless and high-quality streaming experience.

High rollers and VIP players will be pleased to note the presence of dedicated tables with higher betting limits.

Deposits & Withdrawals

WinCity Casino has many payment methods to cater to every player’s preferences. Whether you prefer traditional fiat options or the cutting-edge world of cryptocurrencies, you’ll find a suitable way to fund your account and cash out your winnings.

The casino accepts VISA, MasterCard, and a variety of e-wallets including MiFinity, MuchBetter, Neteller, Skrill, Jeton, GiroPay, and AstroPay. If you prefer the tried-and-true method of a direct bank transfer, that’s available as well. The minimum deposit and withdrawal amount is set at a reasonable A$15, making it accessible for casual players and high rollers alike.

One potential drawback for some players is the monthly withdrawal limit of A$15,000. While the cap is unlikely to be an issue for most casual gamblers, it could be a bit restrictive for high rollers or those lucky enough to hit a massive jackpot.

Withdrawal Time

When it comes to payout speeds, WinCity Casino performs admirably. Withdrawal requests are processed quickly, with cryptocurrency cashouts typically landing in your wallet within just 1 hour of approval.

E-wallet withdrawals are not far behind, with transactions being completed within 3-4 hours on average. For those using more traditional methods like credit/debit cards or bank transfers, the wait times are a bit longer but still within industry norms. Card withdrawals usually take between 1-3 working days to clear, while bank transfers can take up to 5 business days depending on your financial institution.

VIP Program

WinCity Casino’s VIP program offers some attractive perks for loyal players, including personal account managers, exclusive bonuses, and other tailored benefits. However, the way in which players qualify for VIP status is a bit unconventional and potentially off-putting.

To be eligible for the VIP program, players must first deposit a minimum of A$2,250. Requiring such a significant upfront investment could deter some players who might otherwise be interested in the VIP program. It’s an unusual approach that seems to cater exclusively to high rollers while neglecting the value of loyal low and mid-stakes players.

That being said, for those who do meet the entry requirement, WinCity’s VIP program does offer some worthwhile benefits right from the start. Having a dedicated personal assistant and access to exclusive promotions can certainly enhance the overall playing experience. But we can’t help but feel that a more inclusive VIP structure would be better suited to the many punters at Aussie online casinos.

Sportsbook

While WinCity Casino’s sportsbook may not boast the most extensive selection of sports, it still manages to cover the bases for most punters. The platform currently offers betting markets for 13 different sports and eSports, with a notable emphasis on the latter.

Unfortunately, fans of Australian rules football and rugby may be disappointed to find that these popular local sports are not yet available. However, cricket, tennis, basketball, and European football are all well-represented, providing plenty of opportunities to bet on major international events and tournaments. The inclusion of eSports is a definite highlight

Betting markets

WinCity’s sportsbook offers a decent range of options without quite reaching the depth and variety of some top competitor platforms. Punters can expect to find around 80-90 different markets, covering all the essential bases like outright winners, under/overs, and some team-specific props.
However, we couldn’t help but notice the absence of player prop bets, which are a popular option among many sports bettors.

Odds

One area where WinCity’s sportsbook really shines is in its odds. We were pleasantly surprised to find that the platform offers remarkably competitive odds, especially for certain bet types. For instance, 3-way markets (e.g., Home/Draw/Away) consistently featured odds with a low 3.6% margin, which is excellent value for punters.

However, we did notice some inconsistencies when it came to 2-way markets (e.g., Over/Under, Yes/No). Some of these markets boasted odds with margins below 4%, while others crept up to around 7%. Such a lack of consistency is a bit concerning, as it makes it harder for bettors to reliably find the best value for their wagers.

Live betting

WinCity’s live betting platform left us with mixed feelings. On the positive side, the interface is intuitive and easy to navigate, with real-time updates and live stats to help inform your in-play wagers. The eSports coverage is particularly strong, offering a wide range of live betting options for popular games like League of Legends, Dota 2, and CS:GO.

However, the live betting experience falls short when it comes to other sports. Many of the pre-match betting markets are not available for in-play wagering, leaving punters with a limited selection of options. It is noticeable for niche sports and less popular leagues.

Tournaments

During our review of WinCity Casino, we were somewhat disappointed to discover that the platform currently does not offer any tournaments for players to participate in. It is a notable omission, as many of the top Aussie online casinos regularly feature slot tournaments, blackjack tournaments, and other competitive events to add an extra layer of excitement and reward skilled play.

Tournaments not only provide an engaging way for players to test their luck and abilities against others, but they also often come with generous prize pools that can significantly boost your winnings without risking any additional funds. The social aspect of tournaments can also be a major draw.

Account Verification

Like any reputable online casino, WinCity requires players to complete a standard account verification process, also known as the Know Your Customer (KYC) procedure. It is a mandatory step that helps the casino comply with legal regulations, prevent fraudulent activity, and ensure a safe gambling environment for all players.

To verify your account, you’ll need to provide some personal documentation such as proof of identity, proof of address, and in some cases, proof of payment method ownership. That typically involves uploading a copy of your driver’s license or passport, a recent utility bill or bank statement, and possibly a photo of your credit card or e-wallet account.

Is WinCity Casino Legit & Safe?

When it comes to the legitimacy and safety of WinCity Casino, we encountered some concerning discrepancies during our review. On a positive note, the casino’s website appears to be fully encrypted, which is a crucial step in protecting players’ sensitive personal and financial information. It is owned by Megasoft N.V..

However, we noticed an inconsistency regarding WinCity’s licensing. While the casino claims to be licensed by the government of Curacao, a well-known and reputable jurisdiction for online gambling, further investigation revealed that their actual license seems to be issued by the Comoro Islands.

Customer Support

WinCity Casino offers several convenient options for players in need of assistance. The most immediate way to get help is through the 24/7 live chat feature, which allows you to connect with a support representative in real time, day or night.

For less urgent inquiries or more detailed feedback, you can also contact the support team via email. While response times may vary depending on the volume of requests, you can generally expect a helpful and informative reply within a reasonable timeframe.

We didn’t find the FAQ section – it is there but it is not working, so it’s not ideal for sure.

Mobile Casino

For players who enjoy gambling on the go, WinCity Casino offers a top-notch mobile experience that is sure to impress. The casino’s mobile website is fully optimized for smartphones and tablets, with a sleek and intuitive interface that makes navigation a breeze.

During our testing, games and pages loaded almost instantly, with no noticeable lag or slowdown even on slower data connections. In terms of functionality, the mobile casino is virtually identical to its desktop counterpart. You’ll have access to the same massive selection of games, including pokies, table games, live casino, and even sports betting.

All the features and account management tools are also fully available on mobile, so you can deposit, withdraw, claim bonuses, and contact support just as easily as you would on a computer.