Wish Casino

Wish Casino Review

Have you ever wished upon a star for an amazing online casino that is safe, reliable, and full of games? Well, Wish Casino may just be the answer to that – at least if the hype around it is to be believed! Even though the casino has only been around for a little while, it’s already gathering quite the following, which in turn led to us at casinoaustraliaonline.net sniffing it out and giving it an honest look!

Over the course of many hours, we dove deep into Wish Casino and examined every single part of its website! We verified whether the casino is legit, evaluated the quality of its bonuses and games, even looked into its bonus features and customer support! In the end, we compiled all our findings into the very review you’re reading right now – aren’t you lucky?

So, is Wish Casino the answer to your wishes, or is it more of a nightmare than a dream?

Bonuses

Welcome Bonus – 100% Match up to AU$600 + 100 Free Spins

There’s no bonus more important than the welcome one – and don’t let anyone tell you otherwise! The welcome package is what ultimately turns casual visitors into gamblers, and so it must be truly impressive in order to do that job. On that front, Wish Casino’s welcome offer is pretty good… But it could be better.

At a glance, it’s a fairly small bonus, at only a 100% match up to AU$600. 100% is a fairly common match percentage (even if we personally believe it to be on the small side when it comes to such an important bonus), but the total bonus amount usually goes up to quadruple digits. AU$600 isn’t terrible, but isn’t so great, either. What somewhat remedies the situation is the inclusion of 100 free spins on the pokie “Aztec Magic Megaways” that you can claim even with a minimum deposit.

But every bonus comes with its set of additional requirements, and they happen to be quite lofty here at Wish Casino. The minimum deposit to claim the bonus is AU$30, which isn’t too bad, but to actually redeem anything, you’ll need to wager both the match bonus and the free spins winnings separately x45 times each. This is much higher than the average for most online casinos (which is an already pretty high x35 times), and will mean that actually getting any money out of this bonus will be borderline impossible.

Reload Promotions at Wish Casino

Whether you agree with us that the Wish Casino welcome bonus is a bit mediocre or disagree and think it’s amazing, there’s no denying that you’ll only be able to claim it once. But what happens next? Will you be left without any bonuses to enjoy whatsoever?! Of course not: the casino will still provide you with a few reload promotions that, as their name suggests, will refresh after every use, allowing you to claim them as many times as you want to… Almost.

Every bonus here will have a set number of activations that will “refresh” at the end of the week – usually that’s 1 activation, but the free spins offer (which will give you up to 100 spins on Big Bass Christmas Fishing if you deposit between Monday and Wednesday) can be used twice. So while you can’t claim bonuses literally as often as you’d like, if you deposit less than 4 times a week, you may as well believe that you can. You won’t run out of offers!

But are they any good? Well, it depends on what you’re looking for, and when you deposit. The aforementioned offer that can give you 100 free spins is probably the best, but you’ll also be able to claim a 30% match + 30 free spins, as well as a separate offer for 40 free spins. All of these bonuses have their own pros and cons that should be carefully examined before committing to them.

Games

Whether you end up liking the games selection of Wish Casino or not will depend solely on your preferences when it comes to casino games. It’s no secret that the focus here has fallen on the pokies – after all, that’s how it is in most casinos. But Wish in particular has really prioritized them, much to the detriment of nearly everything else.

As we’ll discuss a little bit later in our review, the live games and table games are extremely scarce here, and you also won’t find anything resembling sports betting, scratch cards, bingo, or any other activity that isn’t strictly casino-related, but is often found on gambling sites. Instead, all of the special categories here (like instant win and buy bonus) only feature more pokies, which is great if you love them, and not so much if you just want to play some cards.

Pokies

The pride and joy of Wish Casino are clearly the pokies – not only are there well over a thousand of them, but also a lot of the casino’s other features (like free spin bonuses and the VIP program) are tied directly to their presence on the site. And yeah, we have very few complaints when it comes to the selection!

As you may have noticed already, Wish Casino hosts literally dozens of pokie providers within its virtual halls, such as BGaming, Wazdan, Yggdrasil, and Mancala Gaming. Granted, not all of these providers are going to be particularly well-known in Australia, nor are all of them even available (you’ll spot a few providers, like Merkur, whose games you can’t experience). But even those two things combined don’t detract from the fact that the selection is fantastic, with over 1,300 games available to Australians (discarding about 400 that aren’t).

Are you looking for jackpots, or perhaps megaways, or “Book of”-type games? Well, you’ll be able to easily narrow down this massive list to suit your needs, regardless of how specific they are. On top of that, Wish Casino frequently changes the rotation of featured games, which will in turn lead to greater exposure for great titles that might have gone unknown!

Live casino

Unlike its stellar pokie selection, the live dealer section of Wish Casino won’t be granting wishes any time soon, at least not to Australians. As far as we understand it, the featured providers are more numerous in other countries, but alas, all we got are the scraps left over from the scraps. It’s almost insulting, really.

Try to guess how many live games – no, live rooms – us Aussies get access to. Twenty? Lower. Ten? Lower. Five?! Nope, it’s just one! All you can play at this casino is live blackjack, in a single room. Granted, the selection isn’t the best even in other regions, but at least there you can enjoy titles multiple rooms for games like live roulette. Over here you just have blackjack, and even if you wanted to play, since it’s just one room, you may not even be able to. Why did Wish Casino do this?

Deposits & Withdrawals

Sadly, the payments of Wish Casino leave a lot to be desired – which is interesting because the actual methods offer a fairly decent diversity of options. You can deposit via your card, bank transfer, a whole slew of e-wallets, even pre-paid cards like Neosurf. Crypto, naturally, makes an appearance, much to the joy of its substantial fanbase. Everything looks great!

But the deeper you dig, the more off-putting things become. For example, even though you can withdraw using most payment methods available on the site, you can’t do so via crypto, which is so odd – isn’t the whole point of crypto not having to use traditional payment methods? And even putting that aside, the minimum deposit for most methods is AU$30 (with a select few going down to AU$20), and the minimum withdrawal is a whopping AU$50. Those numbers are way too high!

Withdrawal time

The good news is that you’ll be able to use most payment methods available for deposit at Wish Casino to withdraw your winnings. The bad news is that not all of them will bring you your winnings as quickly as you may hope. Take, for example, withdrawing via your card – that can take up to 5 days to reflect your winnings! Nobody has that kind of time or patience, not when it concerns their casino winnings!

So, what can you use instead? Well, the answer is e-wallets. It doesn’t really matter which e-wallet, whether it’s Skrill, Neteller, Jeton, eZeeWallet, etc, they should all process your withdrawal pretty much instantly. That doesn’t mean you’ll see your money right away, since the casino still needs to dispatch them, but it does mean you’ll see them much faster than via traditional banking methods.

VIP Program

Every online casino worth its salt will offer its players some form of a VIP program, be that just a cashback or a more involved loyalty initiative. Wish Casino is no different, but unfortunately, its program in particular leaves a lot to be desired.

Here’s how it works: for every AU$150 you deposit on pokies with real money, you’ll receive 1 point. And therein lie the first two problems: not only will wagers on live games and table games not count towards your VIP program, but the conversion rate of wagers-per-point is also incredibly high. It wouldn’t be so bad if you needed 5 points or so to level up, but just getting to level 1 will require 30 points, or AU$4,500 in wagers!

And it wouldn’t have been so bad if the rewards you got were actually worthwhile, but they really aren’t. It’s just some cash bonuses, starting with 20 free spins and moving up to AU$6,000 (but by that point you will have wagered millions through the site). If you’re just not paying any attention to this program, then we can imagine that unlocking a level can come as a nice surprise – but if you’re actively working towards improving your level, then it completely fails as a reward for loyal players.

Tournaments

Does Wish Casino have tournaments? That’s a complicated question – and no, we aren’t just trying to be philosophical here. On the surface, the answer is absolutely yes! In fact, there is a tournament right as we are researching the casino that will last for over a week after this review goes live! So, case closed… right?

Well, not so fast. These tournaments don’t actually seem to be a very common event, as there haven’t been many at all since the site’s inception. Many other casino sites will treat tournaments as a regular event, scheduling them ahead of time and letting you know exactly when you can expect to participate in them, that’s not really the case at Wish.

So, ultimately, the answer to the question “does Wish Casino have tournaments” is “what are you looking for in regards to tournaments?” If it’s a regularly scheduled event that you can dedicate a substantial amount of time to, then no, Wish won’t satisfy your needs. But if it’s more of a bonus that you can be surprised with occasionally, it may suit you just fine.

Verification

Due to various international money laundering regulations, every single legitimate online casino needs to verify the identity of its players – and that, naturally, includes Wish Casino! If you already have experience at other sites, then you should know that the process is fairly simple and straightforward, and if you’re a bit of a casino newbie, allow us to briefly walk you through what you can expect!

For starters, while you can activate verification at any time, it will be activated automatically when you make your first withdrawal request (so you should probably do it earlier to avoid having to wait extra when it’s time to collect your winnings). At that point, your account will be temporarily frozen until you can procure a number of documents and send them to the casino’s staff.

This process sounds way more complicated than it actually is, because chances are you already have all the documents you need – it’ll be things like your ID card, or a utility bill from the last few months. Once verification begins, you’ll receive the full list to your e-mail alongside a link to the page where you can upload photos of your documents. Do that and wait up to a few days for them to be reviewed, and you’re done!

Is Wish Casino Legit & safe?

Now, if you’ve been reading our review from the beginning down to here, you’d know that we haven’t exactly been singing Wish Casino’s praises. But that isn’t because we believe it to be some kind of scam that will steal your money – quite the opposite, our research has demonstrated that Wish Casino is completely legitimate.

The company operating it, XXL Services N.V., already operates eight other online casinos, and all of them have a very high safety rating. It (and, by extension, Wish Casino itself) is fully licensed by the Curacao Gaming Authority, and while casino licenses are by no means foolproof, they at least ensure that there is some degree of accountability for them.

Of course, just like with any online casino we review, we can’t guarantee that Wish Casino won’t scam you. All we can provide is our professional opinion, and in this case, it’s seeming very unlikely that you’ll end up losing the money that you earned to an unpaid payout or any other untoward behavior.

Customer support

If you’re experiencing some sort of issue related to Wish Casino (be it a technical problem or something far more mundane, like lack of information), we strongly recommend that you turn to the casino’s support team. Luckily, doing so is pretty easy and intuitive, and you can approach the support team in multiple ways.

The first is via live chat, which can be accessed from the bottom-right corner of almost every page on Wish Casino – if you click or tap the icon there you’ll open up a small window that will allow you to connect to a support agent who can work with you to resolve your issue in real time. Alternatively, you can also send an e-mail and receive the response in your inbox, ready to be replied to at your own leisure.

If you just have some questions and don’t feel like chatting with a support member for whatever reason, the casino also has a user chat you can access from the top-right corner. As the name suggests, this will connect you to other players instead of casino staff members, so obviously you should avoid giving out any personal information there.

Mobile casino

A modern online casino launching without a good mobile version is practically unthinkable, and luckily, Wish Casino is no exception to that rule. Its mobile equivalent changes up the design a little bit, altering the position of a few key elements (for example, the menu is now located at the bottom of your screen for easier navigation), but beyond that, offers the exact same functionality as the desktop version.

You’ll still be able to place bets on any and all games available at the casino (including not only pokies, but also live games), as well as make deposits and claim bonuses. While the mobile version is only available in your browser and doesn’t appear to have a dedicated app, Wish Casino has ensured that it still functions pretty much exactly like an app would, so it never feels like you’re just looking at a desktop site that has been shrunk down.

Overall, our impressions of the mobile version are very positive, and while we won’t go as far as to say it’s better than the desktop version, we can certainly confirm that the two are about equal!