Hash Lucky Casino

Hash Lucky Casino Review

We at CasinoAustraliaOnline specialize in reviewing Australian online casinos – shocker, right? But not every casino will be specifically made for Aussies, and even among the more global ones, not every site will have a version intended for us (like displaying our currency, limiting the visibility of unavailable games, and so on). Some casinos will simply boast one “global” version that just so happens to accept Australian players, without any additional considerations made to accommodate them.

Hash Lucky is exactly one such casino, one that clearly doesn’t target Aussies in any way, but still doesn’t mind if we play there. The question is, should we? To find that out, we decided to dive deep into the site’s features, figuring out whether its bonuses are decent, how its games look, and most importantly, whether the casino (and its parent company) can be trusted. Want to hash it out with us? Then read on!

Bonuses

Welcome Bonus – 100% Match up to AU$825 + 100 Free Spins

Hash Lucky has a ton of bonus features – not just promotions, but also daily challenges, a VIP program, tournaments, achievements, and so on. It’s a lot, and it makes it very clear that the site’s owners greatly emphasize this aspect. But this just makes it all the more confusing when the welcome bonus is actually extremely mediocre, with barely any thought put into it.

For starters, you’ll only find a single welcome bonus here, not a welcome package like you might expect. That would be just fine if said bonus was really gigantic, but it’s really not: just a 100% match up to AU$825. Granted, for regular players, this will be more than enough, especially when combined with the 100 free spins you’ll also receive. But if you’re a high roller, the kind of person used to making grand, extravagant first deposits (and receiving equally grand prizes), we can see this being highly disappointing.

If you decide to take advantage of this bonus, remember that the minimum deposit to claim it will be AU$40 (quite a solid sum, and a bit higher than the standard minimum deposit of AU$30), and once it’s yours, the free spins can only be used on the pokie “3 Pot Riches Extra”. The cash bonus must be wagered through x45 times (an absurdly high amount), and the free spins winnings, x40 times (still very high, but not as bad as the cash bonus). The last thing worth mentioning is that you’ll receive your spins in daily batches of 25, and will have just one day to play through them before they’re replaced by the next batch.

Reload Promotions at Hash Lucky Casino

As mentioned before, Hash Lucky has no shortage of different ways to receive bonus cash. Some of them, like the VIP program (and all of its various aspects, like the cashback and challenges) we’ll discuss in their own section further down in our review. Here, we’ll just focus on whatever’s listed in the Promotions page.

A good chunk of that will be seasonal offers, bonuses that will expire after a set amount of time has passed and will be replaced with new ones. You’ll find these types of promos on Christmas, Valentine’s Day, St. Patrick’s Day, and other notable holidays or events. Beyond those, the one constant appears to be the Golden Fortune Weekend Reload, which will net you a 40% match up to AU$825, alongside 40 free spins on the pokie “3 Magic Lamps”. Although we must commend Hash Lucky for having a reload offer with such a high bonus amount, the fact that the wagering requirements are so strict (they’re the same as for the welcome bonus) ultimately works against its appeal.

Games

But even if the bonuses of an online casino are good, they’re not worth much if the games aren’t worth playing, right? After all, bonuses are just a way the site can get you to sign up and deposit, it’s the pokies, table games, and maybe even sports betting which are the main attraction, the grand meal of the feast! Alas, this meal is one that you’re not allowed to touch most of.

At first glance, the selection seems extravagant, full of thousands upon thousands of different games from well over 100 different providers. But remember: Hash Lucky doesn’t have a dedicated Australian version, which means that a lot of these games (for example, anything from NetEnt, Barbarabang, or Apparat) will display an error the moment you try to play there. This means picking the right game to play, or any game really, into an ordeal of trial and error. Combine this with the fact that there isn’t a sports betting section at all (and very few instant win games), and we can see how a lot of people would be turned off.

Pokies

The pokies are both the biggest draw of Hash Lucky and the one thing we feel would alienate a lot of players. Let’s not mince words here: this section was not created with Australian players in mind at all. Australia, like a handful of other countries with tighter gambling regulations than average, sees a lot of restrictions when it comes to what games are available here. There’s nothing wrong with casinos offering restricted games to players outside AU, but as far as Aussies are concerned, these titles may as well not exist.

That’s why, at many casino sites, they pretty much don’t – they’re hidden, completely invisible to Australian players. This means that, if you pick out a random game, you’ll always be able to play it, as the unavailable ones are concealed from view. Hash Lucky doesn’t do that, meaning there’s a good chance you won’t be able to play a game you were interested in. There are plenty of providers here whose offerings ARE available (like BGaming and Yggdrasil), but sometimes, it’s hard to enjoy what’s in front of you when you’re being teased with what’s out of your reach.

Live casino

Alas, much like the pokies section, the live dealer one has a lot of restricted games. Thankfully, the isn’t quite as bad, as the main providers here are Pragmatic Live and Evolution Gaming, which are not only the biggest live companies on a global scale, but also make the overwhelming majority of their rooms available to Aussies. So, as long as you stick to those, you won’t encounter much of an issue, and between them, they have hundred of rooms – some of which even covering more obscure games like sic bo.

But the thing is, not everyone will want to stick to them. Some players might want to try out XProGaming, Ezugi, or BeterLive, which are also providers with some high-quality games, including some obscure ones. And yet, the moment you open one such room, you’ll be instantly greeted with an error message saying you’re not permitted to join the fun. What’s the point of even displaying the rooms then?! It’s beyond frustrating!

Deposits & Withdrawals

If you were disappointed by the games section, then hold onto those feelings, because the payments are even worse. For starters, the minimum deposit is a lofty AU$30 (many Australian sites have it as small as AU$10), and the minimum withdrawal is a whopping AU$80! That means you’ll have to win over two and a half times your deposit before you can withdraw, which is an absurd return of investment that shouldn’t be expected for the sake of a simple payout!

Don’t worry though, it gets worse: Hash Lucky Casino supports only six payment methods. No, we’re not talking about six types (like, e-wallets, cards, pre-paid vouchers, etc). We mean six methods. Visa and Mastercard for credit cards, Skrill and Neteller for e-wallets, Paysafecard for prepaids, and Bitcoin for crypto. That’s it. No bank transfer, no alternate e-wallets like Jeton, Mifinity, or Google Pay, no Neosurf, not even additional cryptos! This last part stings particularly because Bitcoin, despite its inflated value, isn’t great for regular transactions due to its slow speed. Many players prefer to deposit and withdraw with alternate currencies like Litecoin and Ripple, which are strangely absent here despite not needing to be!

Withdrawal time

Given the highly limited amount of payment methods, it’s actually very easy to estimate how long your withdrawal will take! Regardless of how you choose to claim your winnings, Hash Lucky will always take about 4 days to process and dispatch them. This means that you’ll be waiting at least this long – but how about after that? Well, once the money’s on the way, Neteller and Skrill will deliver it instantly. Bitcoin will take a few hours, up to an additional day at the worst case scenario. As for Visa and MasterCard, those will take an extra 3-5 days before the money is reflected in your account. Paysafecard is a prepaid voucher, so it can only be used for deposits, not for withdrawals.

VIP Program

To Hash Lucky’s credit, it does have a rather extensive VIP program that a lot of its other promotions tie directly into. At its core, it’s very similar to what you’d find elsewhere: the more you deposit, the more points you accumulate, and once you have enough, you’ll gain a new level and unlock some passive bonuses. These perks are generally pretty good, including a cashback, higher withdrawal limits, and special bonus gifts for your birthday and New Year’s (sucks for the people born on New Year’s, we suppose). Standard stuff!

However, in addition to leveling up through placing wagers, you can also complete various challenges to get points. Those will include both short-term missions (“spin this pokie 100 times before the week’s over”) and long-term achievements (“wager at least X amount of money throughout your entire tenure at Hash Lucky”). Admittedly, not all of these will give you points to advance the VIP program, as some will net you currency for the shop (which we’ll talk a bit more about later), but it’s still a pretty cool system that connects well with other aspects of the casino!

Tournaments

In terms of tournaments, we’ve got some good news and some bad news. The good news is that this is actually a pretty large feature of the site, to the point where even in the main pokies section (without going down to the specific Tournaments one) you can filter out the games to display just the ones available in tourneys. There are multiple different tournaments going on at any given point, so if that’s something you’re interested in, you’re bound to find something to play!

…Or so we would say, but alas, here comes the bad news. Remember earlier when we discussed the games and we mentioned how most of Hash Lucky’s library isn’t available to us lowly Aussies? Yeah, unfortunately this also applies to the pokies that are part of tournaments. Most of the time, you won’t be able to find even one game that participates in a tournament AND is available in Australia. So this feature might as well not exist for you except for those very rare moments when you can actually use it (by pure chance). So disappointing!

Verification

Imagine you’re a criminal and you just sold some jewels you stole in exchange for crypto, which is untraceable and impossible to link to you. Great, but… you can’t buy bread with Bitcoin, so how do you get them into your bank account without arousing suspicion? Well, how about depositing them into an online casino and then instantly withdrawing them? That way, you have a clear paper trail that these are casino winnings, not money from stolen diamonds. Problem solved!

Well, we don’t want to solve problems for bad guys, but to cause them. But how can the casino stop them from using it to launder money? It employs several measures (for example, requiring players to play through each deposit once before it can be withdrawn), but the most reliable has proven to be verification, or KYC. The first time you attempt a withdrawal, it’ll be rejected until you can provide a few common documents, like some ID and a proof of address. Once the casino has confirmed your identity, verification will be complete and you’ll be able to withdraw like normal! By tying your identity to your account, it becomes much harder to perform these semi-covert transactions, like the one we described above.

Is Hash Lucky Casino Legit & safe?

Considering just how many fraudulent online casinos there are out there (and with more cropping up every day), it’s no wonder why you’d be concerned about Hash Lucky Casino’s safety! But don’t worry: although this site has no shortage of bad decisions and downsides, it’s also – as far as we can tell – safe and reliable. It’s operated by a company known as Buscarar SRL, one that admittedly doesn’t have a ton of online presence, but still checks out as far as we can tell.

Far more impressive is the casino’s license, which is issued by Anjouan Gaming. A license means that the site is regulated by a third party, one whose entire job is to make sure sites follow the law and the rules of fair and honest gambling. Admittedly, a license doesn’t mean that there’s no chance the site will scam you, but it does mean it’ll face consequences for doing so. It’s always safer to engage with licensed casinos than their non-licensed counterparts!

Customer support

Oh noes! You suddenly lost access to your favorite games, or to your profile altogether, or maybe your withdrawal request was rejected with no explanation! What can you do to get it fixed?! Well, your first step should be to contact the casino’s customer support team – or, in other words, the people whose job it is to fix these kinds of issues!

Much like most other online casinos, Hash Lucky will give you two ways to reach out to a support agent: live chat and email. Generally speaking, live chat is best for faster inquiries that can be solved relatively easily, you just need a staff member to do it. Meanwhile, email is best suited for more complicated issues (for example, anything related to payments or requiring further investigation). With that said, which one you’d end up using is ultimately very situational and dependent on a lot of different factors.

Mobile casino

A single look at the Hash Lucky website, even on desktop, is enough to tell you that the casino strongly prioritizes its mobile version – the interface is practically built for a touch screen interface! Unsurprisingly, if you were to access the site through your phone (via your mobile browser, as currently downloadable apps are not supported) you’d find a rather smooth and easy to use experience that won’t deprive you of any of the features you’ve come to expect. You can enjoy Hash Lucky entirely on mobile, from creating your account and making your first deposit all the way down to claiming bonuses, placing wagers on various games, and chatting with the support team.