NaoBet Casino

NaoBet Casino Review

We want a great casino site, and we want it NAO, dammit! As if to answer our prayers, NaoBet – a brand new casino site with a dedicated Australian version – has emerged on the market, seemingly with everything we could ever want out of a gambling site. Make no mistake: although this site has ‘bet’ in its name, it’s every bit as much an online casino as it is an online bookmaker. So, at least in theory, it’s more than suitable enough for fans of pokies and table games.

The question then becomes, is it good enough in practice? And that’s precisely what we at CasinoAustraliaOnline set out to answer! By thoroughly exploring NaoBet and all of its features (not just its games and bonuses, but also VIP program, tournaments, or mobile version), we seek to answer not only whether it’s a decent casino site, but also whether it’s safe and reliable for Aussie players! Got a guess which way our review will go? Then place your bets nao!

Bonuses

Welcome Bonus – 100% Match up to AU$750 + 200 Free Spins + 1 Bonus Crab

The welcome bonus of an online casino has one purpose and one purpose only: to entice new players with a big promise! It’s the casino’s way of saying “hey, if you actually put down some money with us, we’re going to reward you by giving you this huge amount of bonus cash that you can use to properly test out all of our features!” As such, when you glance at NaoBet’s welcome offering, you might be thinking that it simply doesn’t have that ‘wow’ factor – but we beg to differ.

At first sight, yes, a 100% match up to AU$750 is a pathetically small bonus that is highly unlikely to make a lot of players jump out of their seats. Many other casinos will give out over double that amount, and sometimes even more than that, especially if they offer a welcome package (which NaoBet doesn’t). However, it’s worth noting that these types of huge cash bonuses mostly benefit high rollers who were planning to spend thousands on their deposit.

Instead, regular players who were planning to put down an amount closer to the minimum deposit (which is AU$30 to receive the bonus) likely won’t care that much whether you can get up to AU$1,500 or whatever. They will, however, benefit from the 200 free spins that the casino will also give them, and that’s the true trump card of NaoBet. Even a minimum deposit can rack up hundreds in bonus cash with a few successful spins – though given the fact that the withdrawal requirements for the free spins winnings are a whopping x45, actually getting your hands on the cash bonus will be pretty tough.

Reload Promotions at NaoBet Casino

As mentioned earlier, NaoBet only has one, single welcome bonus instead of a welcome package that will keep giving you bonus cash. This means that you’ll only get its benefits the first time you place a deposit, and if you want to keep getting rewarded, you’ll have to rely on its reload promotions.

There are two such bonuses here, and which one you’ll have access to will depend on which day of the week you’re depositing on. From Monday to Thursday, NaoBet will let you access the Weekday Reload, which will reward you with 50 free spins for a minimum deposit of AU$30. Don’t be too tempted though, because the Weekend Reload, active between Friday and Sunday, is far more interesting. A deposit of AU$30 will net you a 50% match up to AU$1,050, but if you increase that deposit to at least AU$75, you’ll receive an extra 50 free spins on top of the cash bonus.

These two are the only reload bonuses available at NaoBet, but you’ll also have access to two cashback offers. The first will give you up to 15% back on your pokie losses up to AU$4,500, which sounds pretty generous at first – though you’ll need to be at least level 3 in the VIP program to access it (more on that program later). The live casino cashback is available to everyone, and will give you 25% up to AU$300 back, as long as all of that money was lost on live bets within the same week.

Games

Many players tend to hyperfixate on the bonuses available at a particular online casino, and while we can see where they’re coming from, it’s also not the main thing you should be examining when deciding where to play. Although a bonus is fantastic for getting you in the door, what’ll make you stay are the games – and even though NaoBet’s bonuses are hit and miss, their games are a hit all around.

You can enjoy thousands of different pokies and dozens of live dealer rooms, but that’s not all. As its name suggests, NaoBet is also a betting site, and as such will let you place wagers on a wide variety of different sports, including football, basketball, and esports. Not only that, but you’ll also have access to a bunch of instant win games, like Plinko or Aviator. If there’s a casino activity you enjoy, chances are high you can find it here!

Pokies

Most players tend to sign up for online casinos specifically to play their pokies – which might sound odd to those among you who’d rather play blackjack, but that’s precisely the reason why most online casinos are stuffed to the brim with slot games. NaoBet is no exception, providing players with thousands upon thousands of games, all of which available in Australia! Well… at least the ones you’ll see on the Australian version. Although NaoBet has a lot more titles internationally, those will be concealed when the site is accessed from Australia.

Make no mistake, though: the remaining selection is still extremely massive. Nearly every pokie provider that has made their games available in Australia is represented, either with a few dozens games or, in a few cases, a few hundred. Not only that, but most of the games here are of extremely high quality, made by companies like BGaming, Pragmatic Play, and Nolimit City which are often associated with high quality.

Live casino

Although the live dealer titles here aren’t quite as good as the pokies, they should still be enough to satisfy all but the most hardcore live casino gamers. The main culprit in this section being less than perfect is the lack of providers, with nearly all titles here offered by Pragmatic Live. You won’t find the games of Evolution Gaming for example, which will in turn lead to a smaller diversity of rooms and individual games.

However, Pragmatic aren’t exactly slouches in the online casino industry, and they’re able to stand up on their own even when they’re quite literally all on their own. Here at NaoBet, they’ve provided rooms for blackjack, roulette, a few smaller games like craps, and even live game shows such as Megawheel. Again, it’s not the greatest selection of titles we’ve ever seen, but if you’re the type of player who only wants to play the occasional round of blackjack, it’s more than satisfactory.

Deposits & Withdrawals

Many Australian online casinos tend to be a little scuffed when it comes to their available payment methods. Be it because many of their methods aren’t available in Australia or because they weren’t offering that many in general, they often just don’t have a lot of methods that your average Aussie would use. NaoBet isn’t quite as bad as the worst of them, but its methods aren’t anything to write home about, either.

For starters, you can only use MasterCard, as Visa and bank transfer aren’t available for deposits at this casino (only for withdrawals). In addition to that, a small handful of e-wallets is available (such as Jeton or Sticpay), but none of them are particularly popular here. To NaoBet’s credit, it also supports prepaid solutions like Paysafecard and Neosurf, which is always appreciated – but hardly enough to make up for the underwhelming e-wallets.

Finally, we have the crypto methods, which (again, to NaoBet’s credit) are pretty numerous and diverse. You can find big-name coins like Bitcoin, Tether, and Ethereum right alongside smaller ones like Litecoin, Ripple, and Bitcoin Cash. Even better, you can mix and match them with each other and with other methods, which means you can deposit using Neosurf and then withdraw via Ripple if that’s something you’re interested in.

Withdrawal time

Since this casino offers so many different payment methods, it’s only natural that some of them will be faster than others – but how long will you have to wait for each payment type? Well, all methods will have a wait time of about 3 days or so, during which NaoBet Casino will process the transaction and verify your withdrawal. After that, though, you can find some slight variations – for example, faster coins like Litecoin and Ripple, as well as e-wallets like Jeton, will give you your payment immediately, while slower crypto like Bitcoin and Dogecoin will make you wait a few hours. Banking methods (like Visa) may make you wait a few extra days, up to 10 days for bank transfer.

VIP Program

A big welcome bonus may be enough to get most players to sign up for an online casino, but it’s not what will make them stick around for the long haul and develop loyalty to the brand. For that to happen, the site needs to treat them with respect, and show them that they’re valued and appreciated as players. A VIP program, which gives the most active players special bonuses and perks, is an easy way to do that – but somehow, NaoBet has managed to mess it up completely.

When looked from a bird’s eye perspective, its program doesn’t seem too bad. As you play, you’ll accumulate points that will let you level up once you’ve got enough of them, unlocking new passive perks like higher withdrawal limits or the cashback we mentioned earlier in our review. So far so good, right? Not quite, because when you look closer, you’ll find that it takes A LOT of points just to advance from one of NaoBet’s five levels onto the next. You’ll have to wager literally hundreds of thousands of dollars just to advance to level 3, which is where the cashback triggers. What a way to make players feel valued, huh?

Tournaments

Although NaoBet’s VIP section wasn’t particularly good (to put it mildly), its tournaments are a huge step above, and should satisfy anyone who enjoys playing pokies in a competitive setting. The main selling point here is the number (as well as variety) of different tournaments available: sure, every casino has “drops & wins”, but at NaoBet you can also enjoy weekly tournaments alongside longer ‘races’. It even has tournaments for live games and sports betting, though those are rarer.

The only objection we can see some players having stems from the fact that most of NaoBet’s tournaments will not reward you with cash prizes. Rather, you can receive points that you can use to buy free spins and other bonuses with. Don’t get us wrong, some tournaments will still have a cash prize pool – but most will just have points, which lowers their stakes significantly. This is important to consider before making the choice of which tourney to sign up for (if any).

Verification

Sadly, one of the biggest problems plaguing modern online casinos is money laundering. Unsavory individuals will often use these sites (some of which are set up specifically for the purpose) in order to launder their dirty cash, often depositing them and then withdrawing them instantly without playing anything, all so they can claim it on taxes as ‘casino winnings’. This is the reason why online casinos have set up a number of measures to prevent such misuse, chief among which being verification, or KYC.

To explain it simply, NaoBet will have to verify your identity before it can dispense any money to you – by doing this, it can keep better records of who is withdrawing what amounts, which could help authorities crack down on individuals involved in money laundering. Luckily, for regular gamblers, the process is very simple and relatively inoffensive: all you’ll have to do is take photos of a few identifying documents (like your personal ID) and then upload them to a special section of your profile. Many other services that dispense money, like PayPal, also have such measures, so it’s likely you’ve already encountered something like that.

Is NaoBet Casino Legit & safe?

It’s impossible to blame anyone for wanting to be safe online, doubly so when the number of scam casinos has significantly increased over the past few years. In a world where anyone could start up an online casino with just a few clicks, it’s no wonder why readers like you are so carefully researching the safety of any site they’ve considered playing! Thankfully, there are a few aspects that can help us determine whether a casino site is legit or not, and although they’re not foolproof, they can still serve as a good general indicator.

The first is finding out who exactly stands behind a casino. If the owner is an established and trusted company, that means you have nothing to worry about, right? Sadly, it’s impossible to tell who’s behind NaoBet Casino, as its parent company isn’t listed anywhere. The second thing to look for is whether the casino has a license issued from a regulator that’s monitoring it, and once again, NaoBet has failed this test. Since licenses are issued to the parent company and not to the individual casino, that means it’s impossible to tell whether NaoBet is licensed or not. Needless to say, it doesn’t bode well for its legitimacy.

Customer support

When you’re experiencing an issue with an online casino (be it something small like not being able to find a particular feature or something really big, like having trouble withdrawing), your best bet will always be to contact the customer support team and ask for help directly. NaoBet Casino will let you do so via either email or live chat, the latter of which is featured very prominently on its home page. So, that’s what we used to test out the quality of support.

For starters, the wait time to actually begin a meaningful conversation with the support agent was extremely high. Although the agent connected quickly, they remained silent for a long time, and it took about fifteen minutes for us to get a response – which is way too long for live chat! Furthermore, we didn’t feel like that response was particularly useful. Once our conversation was over, none of our questions were answered, which should speak volumes to the quality of support here at NaoBet.

Mobile casino

We won’t spend too much time speaking about NaoBet’s mobile version, since ultimately it’s something that every modern casino should have – and NaoBet isn’t an exception. Once you access its mobile site (which you can do by opening the casino through your phone’s browser), you’ll gain access to a more compact version with a streamlined interface for mobile which, at least in theory, should be faster and use up less resources.

Overall, it’s a version of the site that is practical and usable, but not one that will give you all that much in terms of extra features or bells and whistles. Does that make it bad? Of course not. But it’s also not particularly praiseworthy, considering the fact that it does the bare minimum to be functional for mobile players (aka the majority of gamblers).