Rooli Casino

Rooli Casino Review

We at CasinoAustraliaOnline tend to associate the word “rool” with crocodiles – probably because of King K. Rool, the scaly villain from the iconic “Donkey Kong Country” franchise. Rooli Casino’s owners, however, have picked the polar opposite animal to represent them: a raccoon. So, right away it seems very clear that this casino plays by its own rules, unburdened with what came before it.

The question now remains: does this mantra persists when it comes to its games and features as well? Are we going to see it do its own spin on popular bonuses and promotions, will it have any exclusive games, will its overall design and philosophy be just as unique as its name? To find out, we spent many hours examining and analyzing every aspect of the site – and then we shared our findings with you so you’d know if you should sign up or if you should instead just “rool”’ away!

Bonuses

Welcome Bonus – 100% Match up to AU$500 + 200 Free Spins

Forget about Rooli Casino having a lot of bonuses in general (which it does, but we’ll get to that later) – it’s got an abundance of welcome bonuses, too! When you sign up for it, you’ll be given a choice between the regular welcome package, as well as a separate offer for high rollers/VIPs and an additional one for those depositing with crypto. Most casinos will only give you one welcome bonus, let alone multiple packages to choose from! This is amazing!

For now, let’s just focus on the regular welcome package, the one that most of us will get. Instead of going bonus-by-bonus, let’s save some time by outlining what you’ll receive from each deposit:

• First Deposit Bonus: 100% Match up to AU$500 + 200 Free Spins
• Second Deposit Bonus: 100% Match up to AU$500 + 50 Free Spins
• Third Deposit Bonus: 50% Match up to AU$1,000 + 75 Free Spins
• Fourth Deposit Bonus: 75% Match up to AU$2,000 + 150 Free Spins

As is often the case with these packages, the maximum bonus you can receive gradually increases with each deposit, with the expectation being that once you test the casino and decide you like it, you’ll deposit larger sums down the line. Even if you don’t, though, the free spins should be more than enough to satisfy “low rollers”! Just keep in mind that anything you win (as well as your cash bonus) will need to be played through x40 times before it can be withdrawn.

Additional Welcome Bonuses

As mentioned earlier, Rooli Casino has not one, but THREE separate welcome promotions! The first time you make a deposit, you’ll be able to choose which one you want to take advantage of. The first one (for players depositing under AU$500 with Australian dollars) was already outlined above, but what about the other two?

Well, if you’re a crypto player (meaning you’ve deposited with Bitcoin or Tether), you’ll get access to a slightly bigger bonus with both a higher maximum bonus and a higher match percentage, specifically:

• First Deposit Bonus: 150% Match up to 3 BTC + 100 Free Spins
• Second Deposit Bonus: 120% Match up to 3 BTC + 50 Free Spins
• Third Deposit Bonus: 110% Match up to 3 BTC + 50 Free Spins
• Fourth Deposit Bonus: 100% Match up to 3 BTC + 50 Free Spins

Meanwhile, if you’re a high roller (meaning that you’re willing to deposit more than AU$500 using a non-crypto payment method) you’ll be able to claim the VIP bonus. This offer has a significantly higher match percentage, but will only grant you two bonuses, and neither of them have any free spins. They are as follows:

• First Deposit Bonus: 150% Match up to AU$7,500
• Second Deposit Bonus: 125% Match up to AU$7,500

Whether you choose the regular welcome bonus, the crypto one, or the VIP one, the wagering requirements remain the same: x40 on the entire amount (cash bonus + free spins). It’s not an unbearable requirement, especially considering how generous these bonus offers are.

Reload Promotions at Rooli Casino

Sure, Rooli has a ton of different welcome promotions to choose from – but who cares about that after the welcome package is all used up, right? What matters are the bonuses you can get after that, even years into your stint at the casino! Fortunately, the site offers plenty of reload and limited-time promotions as well – way more than you’d find at most other casinos.

For starters, there’s the daily promotions – bonuses you can get once a day, depending on the day of the week. For example, during the week you can get 300 free spins (100 if you’re depositing with crypto), while on Sunday you can get a 30% match up to AU$300 + 30 free spins. Alongside those, you can also get some bonuses as part of the VIP program, like a cashback – but we’ll talk more about those while we’re discussing said program.

Other bonuses can be more situational. Some will only show up for a limited amount of time (like, for example, a special bonus for Christmas). Others will rely on you referring other players, or winning a tournament. But even if you don’t take advantage of most of the promotions here, chances are you’ll still find one or two you can claim!

Games

Bonuses are cool, of course – who doesn’t like playing games on the casino’s dime? But ultimately, it’s precisely the games that will determine whether a site is worth signing up for – if there aren’t any good games to play, who cares if the bonuses are good, right? Luckily, this isn’t going to be an issue here at Rooli, as their games are generally pretty great. Not perfect, mind you (as we’ll discuss in just a moment), but more than acceptable.

Perhaps the biggest omission is the lack of a sports betting section, which definitely sucks for people who like wagering on sports, but shouldn’t impact the experience for casino gamers. If you fancy yourself a fan of pokies or live casino titles, you’ll find plenty of those – alongside a bunch of crypto and instant win titles. Overall, we were very happy with the diversity of offerings!

Pokies

Rooli’s pokies are by far the highlight of the entire site, to the point where we can easily see them as the main selling point for people who like to spin reels. Although we can’t say anything exaggerated like “this site has the most games we’ve ever seen,” the number is staggeringly high, with nearly 100 different providers making their titles available here. What’s more, the casino will automatically filter out any games that are unavailable in Australia, meaning you’ll only ever see titles playable to you.

The aforementioned 100 providers are no slouches, either – although there are a few that are clearly just in to boost the number, most genuinely offer some very high quality games. Some of the companies here are BGaming, Betsoft, IGTech, Felix Gaming, Yggdrasil, Novomaic, and Tom Horn Gaming – all top tier providers. And although there are a few notable omissions, like Nolimit City, it’s nothing that should break the deal for slot fans.

Live casino

Admittedly, the live dealer section of Rooli is significantly weaker than its slots counterpart, and although it’s not terrible or anything, it’s still pretty weak – especially when compared to similar sections in other casinos. This is primarily due to the absence of Evolution Gaming and Pragmatic Live, the two biggest live casino companies in igaming which are typically responsible for a good chunk of rooms (including many for more obscure titles, like craps or live game shows). Without them, the ‘holes’ in the selection are numerous and very obvious.

But let’s move away from what ISN’T here and examine what IS for a moment. The main providers you’ll find here include Beterlive, Atmosfera, and Luckystreak, all three of which specialize almost exclusively in blackjack and roulette. As a result, 90% of the rooms available here will be for those two games. Although you can find rooms for sic bo, baccarat, or teen patti (courtesy of Beterlive), there is typically just one room available for each of those games (compared to dozens for blackjack and roulette). Which, in turn, leads to there often being not enough room to play there.

Deposits & Withdrawals

Rooli may have a ton of different pokies to play, but how are you going to enjoy any of them if you can’t make a deposit? Sadly, this is a concern that many Aussies share when it comes to online gambling, as many of the payment methods that big, international casino sites work with aren’t available here. This is also somewhat a concern at Rooli, but fortunately it has provided plenty of alternatives for it to not be a huge issue.

Although you can’t deposit with Visa, you can still use MasterCard, as well as Google Pay and Apple Pay – not to mention good, old-fashioned bank transfer. A handful of e-wallets (specifically eZeeWallet and Mifinity) can also be used, and if you’d rather not tie a payment method to your account, you can also use Paysafecard or Neosurf. The final option you can use is crypto, and once again, what’s here isn’t plentiful, but it is enough: Bitcoin, Ethereum, Tether, Dogecoin, Litecoin, and BitcoinCash. Although some popular options like (Ripple) are missing, we doubt that most players will be unable to find an alternative they could use instead.

Withdrawal time

Unlike most online casinos, which heavily restrict what payment methods can be used for withdrawing your winnings, Rooli will let you use nearly any method also available for deposit (besides pre-paid vouchers like Neosurf, of course). In fact, it even offers a few that aren’t available for deposit, like Visa, which is really cool! The question is, which one will bring you your hard-earned winnings the fastest?

The answer is undeniably e-wallets – Mifinity and eZeeWallet are both going to be instant, as well as alternatives like Google Pay, Apple Pay, and PostePay. Most crypto coins will also be either instant or almost instant, with just a few (like Dogecoin and Bitcoin) taking up to an hour to process. Finally, credit card withdrawals will take 1-3 days, and bank transfer ones, up to 5 days. Keep in mind that all of these estimates do not take into account the fact that Rooli will take up to 3 days to process your withdrawal before dispatching it.

VIP Program

Earlier, when we spoke about the bonuses available here, we briefly alluded to Rooli having a VIP program – but that’s not entirely accurate. Rather, it has several different programs intended to reward loyal players with various perks and bonuses. This isn’t a traditional, unified loyalty program that, say, will let you level up once you’ve placed enough wagers or something like that. Instead, it’s a number of different ongoing promos that are aimed at giving you various passive perks.

For example, every week you can get up to a 15% cashback, depending on the size of your deposit for the week. If you deposited between AU$75 (the minimum needed to trigger this bonus) and AU$300, you’ll receive just a 5% cashback, while a deposit of over AU$750 will net you 10% (15% is saved only for special players as a VIP invitation). If you end up losing your deposit, you’ll end up getting a portion of it back through this offer.

There are several such promos here at Rooli, like a 5% bonus on every crypto deposit, a “bonus shop” that lets people buy bonuses with points accumulated through wagering, and so much more. Overall, it’s impossible to deny that this site takes care of its players!

Tournaments

If you’ve been reading our review start-to-finish, you’d already know that this casino has a fantastic slots section – but in this day and age, what are slots without tournaments? Indeed, many modern sites rely on pitting pokie players against each other in the pursuit of grand prizes, and Rooli is no exception. Although its tourneys aren’t anything spectacular, they’re still present, regular, and very decent.

Generally, you’ll find a few different tournaments going on at any given point. Most will be “Drops & Wins” ones, organized by the game provider and not by the casino, and thus available on many different sites. This tournament will reward you randomly for playing certain games, and although the prizes can be high, the chance to gain one of them is negligible. Far more interesting are the in-house tournaments which are hosted specifically by Rooli and will reward the players who manage to win the most while playing certain pokies. Not only that, but those rewards will be in Australian dollars, which means it’s likely that these particular tourneys are AU-only – a very rare, yet very welcome sight!

Verification

You might have heard by now that when you’re withdrawing from an online casino for the first time (any online casino – including Rooli), you’ll need to prove your identity, or else the withdrawal will fail. But what does that happen, and why is it done? In essence, it’s a protection against money laundering. A lot of unsavory people rely on anonymity to “clean” illegally gained funds (either for themselves or for various organizations), and by stripping that away from them, casinos are better equipped to work with authorities on shutting down those practices.

Sounds complicated, right? It actually isn’t, at all! All you’ll need to do is show some proof of ID, like your card or driver’s license. Alongside that, you’ll also have to prove your permanent Australian address, which can be done in a number of different ways (for example, via a delivery receipt or utility bill). Finally, you’ll need to prove ownership over your payment method (for example, by photographing your credit card or taking a screenshot of your e-wallet interface while logged in). Once you withdraw for the first time, Rooli will send you an email explaining all the steps you need to take to verify yourself. Trust us, it’s easier than it sounds!

Is Rooli Casino Legit & safe?

So far, we’ve been quite positive of this casino, which begs the question: could it be a little too good to be true? Although that’s a common issue, it’s not something that you need to worry about here. Rooli is owned and operated by Dama NV, a long-standing player in the online gambling industry with dozens of casino sites under their belt. Despite being around for years, they’ve retained a good reputation – which makes sense, because if they were to start scamming players on one site, they’d lose them on many others too.

Just like any other respectable casino company, Dama NV is fully licensed. The specifics of their Curacao license are stated in the footer of every page on Rooli, and we at CasinoAustraliaOnline have verified them and confirmed them to be accurate. This means that not only is Rooli a legal casino site, but if you do get scammed, you’ll have some legal recourse.

Customer support

Have you found yourself in a bit of a pickle? Maybe your winnings aren’t arriving, or perhaps you aren’t able to play your favorite games, or maybe you just have some questions about the site that we haven’t answered. Either way, you can reach out to Rooli’s support team, who’d be more than happy to assist you with your inquiries! During our testing, they were very polite and knowledgeable, which means there’s a good chance they can help you out!

The casino offers three ways for you to contact support. The first is perhaps the easiest – live chat. Just click or tap on the blue text bubble in the bottom-right corner and a few minutes later you’ll be connected to a support member! If your request is a bit more complex, or you’d simply prefer not to commit to a live chat, you can also submit a ticket through the support page – or email them. That way, you’ll receive a reply in your inbox within 24 hours.

Mobile casino

Admittedly, there isn’t much to say about Rooli’s mobile version because it’s practically the same site as the desktop one. There aren’t any dedicated apps that you can download and use, but instead (as is the case with 99% of casinos) you’ll be relying on a web app accessible by opening Rooli’s domain in your mobile browser. This will show you a version of the casino optimized for mobile devices, but, as stated, it’ll be very similar to the desktop one. It’s very likely that the site’s designers created the mobile version first and then adapted one for desktop from it – but even if that’s not true, chances are your experience will be seamless regardless of what platform you choose to gamble on.